I ordered a triple nachos. I am not big on beans. So I asked if I could substitute the beans for more cheese. Since I wasn't getting the red sauce or beans. I was told no. Like they count everything up at night . And giving me extra cheese instead of beans would mess up the count. Some BS like that. Anyways I end getting a refund. There barely any cheese on it.

Bad service wouldn't give me my order after it clearly said "order ready." Always gets stuff wrong. Dont even bother going to this location

I'm standing here at 4pm Friday Dec23 for 5 minutes at counter, no one served me. I'm never coming to this place again 😪

❤️Taco Bell! This one been here since I was a child! 45+ years

The employees never like to provide to-go bags and receipts 🧾 for your order unless you request it. The customer service for that can be better. Hopefully this improves at this location.

This taco bell can actually give you a crunchy taco through the drive through and not be busted. The two I got today were amazing.

Last time I didn't get my fries or cheese and this time it looks like i only got a sample of cheese 🤦‍♂️

Chicken chipotle melt are cheap and perfect snack !! 1 is good and 2 is perfect ! With chips and nacho cheese on side fits perfectly!

This taco bell next to the chevron gas station is the best. I've haven't had a meal this good from taco bell in years.

I’ve been coming here for 12 years, whoever does the hiring here does amazing work, everyone who has ever helped/served my order has been incredibly nice, not a fake nice either, other fast food places even on same street you don’t get this level of service, everyone is just nice, Taco Bell is Taco Bell but this one is better

I always come here to get my vegetarian taco fix. Staff is friendly and fast. Sometimes, they mess up on my orders (I ask for no cheese), but they fix it right away.

The pregnant lady staff at this location was very rude and unprofessional. I walked in and asked politely to use the restroom. she said I have to buy something to use the restroom in a very negative tone. She said it’s Taco Bells new requirement. Its sad because I regularly go to other Taco Bell locations and I have never encountered this. I ended up buying a breakfast quesadilla combo, which I gave to a homeless guy in the restaurant. She was very unprofessional and have no business working a customer service for Taco Bell. I was the only one there waiting but still took over 8 mins before she finally told me to use the selfs service which I didn’t know how to use. She refused to use the front machine for some reasons. I think this was nothing but racially discriminating base on colour. It’s so disgusting they do that. 9:10 am 6/18/2023

Everytimg I go to this taco bell which is more often then I would like to admit I ask for extra cheese which you have to pay for and maybe 1 out of 20 times does it actually happen, but I don't wanna hold up the drive through line to check my items to see if they are made as requested. I always ask for light lettuce and extra cheese and the extra cheese is 30 cents per item extra, it hardly ever ends up getting done properly. Seems as though they focuse on speed instead of quality one time same order I ended up with light cheese and extra lettuce but paid for extra cheese for 3 items.

Ordered the nacho fries and a taco. Fries were cold.

Good food and great service fair prices

Friendly people working there and they always makethe food look good. Update:9/22 this one is always great, no complaints about this location.

This is the only Taco Bell that I go to in the Bay Point/Pittsburg and Antioch area. The drive thru experience is always quick and the orders are always right. Customer service is great and food is always hot and fresh, what more could you ask for?

For a quick lunch, dinner or late night taco bell the place wish the would add a little more to their food to fill you up but still a goo place

The service felt rushed. And my crunchwrap was missing a whole middle section which made it fall apart fast and difficult to eat.

Worst experience ever. Pulled up to the drive-thru expecting to place an order and was told that they were sorry but their computers were down and that there was nothing they could do for me. Whatever happened to teaching your employees how to think outside of the box and maybe asking the customer could pay cash. There was none of that and they told me that since their computers were down I would have to go elsewhere. Let me tell you if I was the general manager of this establishment I'd be highly upset with my employees not willing to go the extra mile for the customer and at least teach them to take cash orders like the old fashion days rather than turning away customer after customer. Pretty poor customer service, or should I say Disservice to your customers!