1/5 Terry C. 8 months ago on Google
Update:
10/9/2023:
went
back
to
repair
the
chipped
nail.
The
owner
was
the
one
who
did
it
but
didn't
take
the
entire
powder
off
to
redo
it.
He
filed
it
down
and
put
the
sns
on
top.
No
apology
or
anything.
The
powder
had
a
crack
on
it
yesterday
and
today
it
broke
off.
Horrible.
10/4/2023:
only
3
days
after
nails
were
done
and
it's
chipped.
How
is
that
possible?
If
i
can
give
zero
stars.
Ridiculous.
I
don't
know
how
they
have
4.7
ratings.
Major
disappointment.
Came
here
today
for
the
first
time
for
SNS
powder
and
pedicure
because
of
the
great
reviews.
Kira
was
assigned
to
do
my
nails.
She
was
not
friendly
at
all.
No
"hello,
hi,
or
good
morning".
She
went
to
file
down
my
current
powder
set
down
to
soak
and
said
she
will
do
my
nails
first.
Didn't
know
what
she
meant
since
she
was
already
doing
my
nails.
I
assumed
she
was
going
to
do
my
Sns
and
pedi.
Normally,
a
pedicure
is
done
first
then
the
SNS.
This
way
there's
time
to
dry
your
toes.
She
had
me
sitting
there
while
she
was
chatting
with
her
colleagues
having
coffee
and
breakfast.
I
chose
a
solid
burgundy
color
№190
and
pointed
it
out
on
the
template
to
her.
While
she
was
filing
my
nail
with
the
handheld
machine,
she
cut
my
finger.
She
definitely
must
have
seen
it
since
she
had
to
hand
file
and
buff
my
nails
then
put
cuticle
oil.
No
apology.
Didn't
say
anything
because
things
like
this
happens
but
an
apology
would
have
been
nice.
It
wasn't
until
the
3rd
coat
of
powder,
i
noticed
there
were
sparkle
and
the
color
was
darker
than
the
one
i
chose.
I
looked
at
the
container
and
it
says
#192.
At
this
point
im
annoyed.
Since
the
color
was
close
to
the
one
I
chose
I
didn't
make
a
big
deal.
After
she
was
done,
I
was
passed
off
to
another
lady
name
Lisa
to
do
my
pedicure.
She
was
persistent
to
upsell
speciality
pedicure.
Was
really
hoping
I
would
have
found
my
perm
go
to
nail
salon
but
this
is
my
last
time.
The
guy
at
the
cashier
asked
how
everything
was
and
i
told
him.
He
was
nice
enough
to
offera
card
with
2
extra
markings
toward
a
manicure
after
10
markings
but
it
would
be
no
use.
Since
going
home,
i
found
all
my
nails
under
the
powder
were
not
buffed
properly.
Feels
sharp.
Need
to
buff
it
down
myself.
They
need
to
train
Kira
on
better
customer
service.