The lab dept here is terrible! The wait is ridiculous. Go somewhere else! The assistants there just hang out and ppl be waiting so long just to get their lab work!

I had one really great experience here so I came back again. Different doctor. Seemed nice but I explained my symptoms (cough for 4 days, no congestion, rapids everyday neg for Covid). She insisted she do her own rapid. When it was negative I asked for a viral panel (explaining there’s a newborn in the family, a toddler at home, I needed to know to protect them). She refused since I didn’t have a temp at that moment and it would t change the course of treatment. Told me to drink fluids and rest. Well naturally, I spiked a fever, never got better, cough got worse, found another doctor who placed me on a z pak, Bronchitis turned into pneumonia. 3 weeks later, I’m still trying to recover. It’s time patients get treated with respect. Had I of known what I had, it would have helped the other DOCTORS help me a lot sooner. Flu tests and RSV tests are not in shortage. So what’s the reason then for denying a patient’s will to know their diagnosis for their own health?

Horrible experience. Doctor was rude. Made me feel like an idiot for coming in. The front desk staff lady was extremely rude.

Could not recommend seeing Dr Kyle Lennon enough! He was great. Very thorough, nice and great bedside manner.

First time at a Gohealth. Everyone was very friendly, patient and responsive to all my concerns. Also, there was no waiting and the whole place was immaculate. Great experience.

The care I received was top notch. From the moment I walked through the door I was treated with such warmth and care. The woman at the front desk and who drew my blood was perfect. Multi tasking is not easy in the medical field. The medical assistant was caring and thorough and easy to speak with. Dr Solano was tremendous. Her knowledge and expertise were able to catch the proper diagnosis. She sent me for a chest xray and performed ample testing to come up with a diagnosis. Kudos to the Massapequa Park Team!!

I took a pretty bad fall yesterday and wound up breaking a finger. The silver lining was being treated by PA Mary. What a wonderful bedside manner. She was compassionate, knowledgeable and thorough. I wish more healthcare providers were like her.

I had a good experience at my visit on 8/7/23. Dr. Johnson was very thorough. He told me that if the medication he prescribed didn't work, I could call back and get an antibiotic. I tried to do that today, but was told by the receptionist the only person that could give me that prescription is the doctor that saw me. Unfortunately he is not working today. I really need the prescription. It's been four days and the steroids are not working. I don't understand why they just can't look at my chart and another doctor prescribe an antibiotic? A note may even be in the chart about it?

Convenient to schedule online, Medical Assistant who roomed me was very a pleasant guy. Dr Solano spent time explaining her recommendations to me.

Always professional. Dr Kostroff is an exceptional Doctor who makes you feel comfortable. I never feel that she is hurried rushing off to another patient. She always makes sure if I have any questions about my treatment. I wish all my Doctors had her bedside manner and expertise. The office is always spotless and the staff is always pleasant and kind. I highly recommend and have recommended her office.

Clean office, reception was very helpful when I could not register online. The personal who took care of my injury was very thorough.

The medical assistant was great, she listened to my concerns. Dr Solano is an excellent doctor. She is very thorough and explains everything. Results were ready in a timely manner.

I visited the office Saturday, December 17th. I had made a last minute appt, but it was so busy, it took nearly 1 hour to be seen. This was totally understandable given the amount of sicknesses out today. The reception was warm and caring, and the initial intake technician was friendly, intelligent and comforting. The Dr was thorough and friendly. I felt very welcome, not a burden even with them so busy. I would recommend visiting this office and will return.

Dr Kyle Lennon is very competent, concerned and pleasant. Highly recommended. I've had a bad cough for a few months. He immediately sent me for a chest x-ray (which my primary never did). His diagnosis was correct. I had pneumonia

I would highly discourage anyone from using this urgent care. I went to this location for pre-surgical COVID testing and in advance of the testing I was not informed I would be charge $600 for the test. I wound up having to get this done twice so I received a bill of $1,200 for two 5-minute COVID swabs. I understand I probably should have confirmed the billed amount in advance of the test but had previously been to this location before and didn't receive such a bill. They refused to do anything about the billable amount upon inquiring further as "this is what we bill your insurance provider as a standard rate regardless of procedure type". This seems ethically wrong to me and would recommend using another location.

I was seen by a PA and Doctor immediately. I was given a diagnosis following a thorough history. StFf we’re all courteous and empathetic. I left feeling informed and with a treatment plan.

Excellent bedside manner, I felt heard and helped immediately. The absolute best part was hooking me up with a doctor appointment right away to follow through. This is the rubric all urgent care centers should follow.