2/5 Jolie E. 9 months ago on Google
I’d
like
to
first
say
the
hygienist
and
assistants
were
AMAZING!!
The
dentist
was
pretty
awful.
No
bedside
manner
to
speak
of,
overworked
and
did
a
SUPER
rush
job
off
both
my
kids’
exams;
going
so
far
as
to
say
my
son
was
missing
two
teeth,
like
gone
from
his
bite
completely
so
flippantly
and
not
leaving
any
room
for
questions
or
next
steps.
He
was
really
dismissive
and
showed
no
compassion.
Not
only
that,
both
children
had
to
wait
an
excessive
amount
of
time
on
the
exam
table
just
for
the
dentist
to
come
in
and
barely
give
the
children
or
me
any
real
consideration.
To
add
insult
to
injury,
i
was
told
to
make
an
appointment
or
6
months
out
for
another
cleaning
and
exam
(which
would
have
been
February)
the
front
desk
person,
whose
disposition
was
just
as
harried
as
the
dentist,
informed
me
that
they
didn’t
have
another
opening
until
the
end
of
June….
As
in
TEN
months
out.
When
I
lightly
pressed
the
importance
of
keeping
us
on
a
consistent
schedule,
especially
after
being
given
the
haphazard
news
of
my
child
not
having
his
incisors,
she
dismissed
my
concerns
and
told
me
i
could
still
book
the
June
appointment
and
go
on
a
waiting
list
with
hopes
that
maybe,
just
maybe,
my
kids
would
be
seen
before
then.
When
i
told
her
that
was
unacceptable
and
against
what
the
dentist
advised,
she
essentially
told
me
they
had
too
many
patients
and
not
enough
ppl
to
see
them
and
gave
me
the
info
to
another
office.
I
guess
patient
retention
isn’t
a
goal
of
theirs.
Long
story
short,
i
believe
that
we
should
be
able
to
do
business
in
the
neighborhoods
in
which
we
pay
taxes.
I
shouldn’t
have
to
drive
all
the
way
to
a
dentist
3
suburbs
over
(which
is
where
i
was
referred
to)
and
there’s
a
dentist
5
minutes
away.
I
should
be
able
to
get
good
care
and
excellent
customer
service
from
people
who
put
their
business
in
close
proximity
to
my
home.
Overall,
this
visit
was
extremely
disappointing,
and
i
hope
this
challenges
customer
care
going
forward.