This is a very nice Starbucks. Went here 3 times while traveling for work. Service is fast and they are very efficient. Staff is friendly. Only downside is that there are no comfy couches or chairs and the parking lot is a bit chaotic in the mornings.

I was here with my family on my way to Orlando. Quite spacious with Indore and outdoor space to sit. However very dirty fllor and tables are very sticky with dirt. Had cappuccino, peach green tea all taste good.

I've never been to a Starbucks slower than this one. It was easily 30 minutes to get my drink through the drive-through, and we were 5-6 in the line. No apologies, nothing. On the upside, the drink was good. They must have ground the beans by hand. There is no other reason for it to take that long.

Clean starbucks together with wawa and a tesla charging station A few florida mugs available

Rico is outstanding at customer service. He interjected a mistake by checking the order. This seems to be a rare quality anymore and he had a very positive attitude. I heard him coach another employee with, you have to get out of your shell and speak to customers. He did amazing! Makes me feel better about spending $7.00 on a cup of coffee, that I would be treated like it

Just moved to plant city , this is my new Starbucks. I been coming regularly for two months now and have to say this is the slowest Starbucks I’ve ever been to. It takes about 10-20 minutes to receive my order. Half the time it’s wrong …. The employee have zero sense of urgency and often found talking to each other instead of being productive. I decided to go inside today and use the restroom. It was filthy! I’d compare it to a gas station restroom off interstate. I’ve decided to start making my coffee at home after being a faithful customers for years

Came through in the morning ordered a dark roast coffee and was informed that they do not brew dark roast until 7 am!! So a coffee shop doesn’t serve coffee but they have 500 other non coffee items like pineapple coooler, cake pop, hard boiled eggs. I just want a coffee from Starbucks

Never fails every time I go to this location everyone has an attitude this time it was a rude incompetent pink hair little girl who was confused by me asking what fraps they have ..? Seriously? And she gave me attitude in front of my kids and had to get someone else to finish the job. Common sense doesn’t come easy for that one. She needs a different job.

Delicious as always. They had run out of 1 i gradient in my drink. Instead of telling me it was unavailable, they asked if they could substitute another ingredient or if I preferred so.wthing entirely different. It was refreshing to experience this level of service.

Super close to the highway for a quick pit stop. The bathrooms were relatively clean which is very important to me. There is a lot of seating compared to most Starbucks I have been to, although the chairs look tired, not worn out but they do look tired. And the tables are a bit messy and the floor quite a bit too. Other than that it’s a good Starbucks.

Second time I’ve come to this Starbucks….and my experience was HORRIBLE AGAIN!!! My order was taken and overlooked for 20 minutes. I patiently waited and no one even acknowledged how long k was waiting. 7 people came in after and received their order quickly. I went up to the counter to ask if my order would be made and the young guy at the drive through told the staff to assist asap because I was waiting too long. Female making drinks yells the paper jammed on the order but I just kept going. WOW!!! That’s all I could say. Get the drink and it’s horrible. Safe to say I’ll bypass this Starbucks from now on.

The tables and chairs have been replaced since I was last here. The chairs are uncomfortable and backless, and it definitely feels like they want you to get your order and move on. They are not kid-friendly chairs. I think this location is crossed off my list for casual and business meetings. But, the espresso didn't disappoint.

Took a full 20 minutes to get one simple little latte, just because I came inside and ordered. Drive through was definitely getting priority while ELEVEN people waited inside with no drinks in hand. Will never return to this Starbucks or go inside to any location.

Very good experience. We came while they were extremely busy and all of the staff worked well together to make sure everything was moving smoothly. Food came out warm and drinks were made very quickly.

Location: S Conway & Hoffman Ave. Orlando. Drive thru is efficient. Mobile orders are usually quick. Parking lot is better designed than most locations. Staff is always nice and helpful.

Will not be going here again. Sat in the drive thru for about 20 minutes while the car in front of me was only handed a cup of water. And i was the only one behind them(only 2 cars in the drive thru) . I ordered ahead online and my order was completely wrong. No ice in my drink as well as a completely wrong drink. Maybe the workers should do their job and stop talking and playing around. Most terrible starbucks ive been to. April 24, 2023 around 7:15 pm. If you have a job, do it right coming from a former assistant manager of a fast food restaurant. Wait time is ridiculous and sounds like a normal thing due to other reviews. As well as the rude customer service, get your employees in check.

This Starbucks was disgusting.there were large puddles of urine on the floors of both bathrooms. Counters, tables and floors were sticky and littered. Latte espresso shots were bad - had obviously sat too long and were bitter. The final touch was that the lid wasn’t on tightly on spilled all over my car. Bypass this store.

Nice looking area. However the barista in the window was being short with us and very rude after not getting a tip. They also didn’t add any of the additives to our drink but said she did. Will not be returning but do yourself a favor and just go to another one

Everytime I ordered my drink online it gets messed up I get charged extremely for things I'm not receiving like the extra charge for cold foam that's never on it and the extra flavoring that never makes it in the cup love Starbucks hate this one Honestly do better when your over charging people for items that they aren't receiving it wasn't just once or twice today was my last day trying with this one honestly and they try to blame Uber but it's not there job to make sure you followed the directions on the order it's yours My croissant was cold when I said warmed and my coffee had absolutely no gingerbread when I requested four pumps 😔 ordered sugar cookies cold foam for none and was told they can't refund me my money Uber has to but then Uber says Starbucks does this is the only time I have issues with Uber is the one store honestly do better

We stopped at the Starbucks on Thonotosassa Rd in Plant City FL and ordered 2 Frappuccinos. My wife selected the Carmel and I got the Strawberry & Cream. We were going to have them inside but it wasn't real clean and the music was pretty loud. We decided to leave so we could actually hear each other talk. I also do not care for paper straws and that was what came with our drinks. We had to exchange out the straws ad soon as we could. The drinks were okay.

Will definitely not be back. One of the staff were very rude and completely ignored me. Also, they took forever to get an iced coffee, even though there was no one there. This was a pretty disappointing Starbucks.

I normally go to the Starbucks on Redman for faster and better service but I (regretfully) stopped at this location and the cashier person made up a rule about not being able to at least rinse the $48 cup I was trying to purchase. I never heard of this before, having purchased cups from this location and other locations and everyone else willing to at least rinse the cups for me to use with my drink order. This cashier also said they’re not even able to take it from me to use for my order if it’s just been purchased. “Since Covid” they said. But cmon- I bring my Starbucks’ cups from home to be used for a purchase but you can’t use the NEW cup I’m trying to purchase? Makes no sense. I can easily give a name but I’m not trying to get this person in trouble, it’s not this particular person I’m bothered with, it’s this particular store, the vibes, the service, the waste of ppls time and money, it’s every single time I’ve come here, it’s always something or another. Anyways, I didn’t buy the cup and I won’t be returning here.

5 people working, I mean 2 of the 5 working … 2 were goofing around, socializing, looking at a phone, you know, basically NOT doing their jobs. All while people stood around waiting on drinks. Drive through appeared to be at a standstill (I was inside). They were not in any hurry to help the other staff complete orders, did not care about customers’ time. Where is management? Will not return.

This is my go to Starbucks as it’s in close proximity to my house and on my way to work. However, after the recent experience I had on Sunday, October 30th I will likely not return to this location. As a new mother, my baby is 3 months, I suppose I have more empathy than others for fellow new moms. Life is already challenging enough being a new parent, the last thing that needs to happen is something interfering with us getting our little cup of solace. While I was waiting in the line, a mother with her 2 month old baby was sitting inside trying to console her crying newborn. However, she was approached by the manager, Mikayla, and told she needed to leave. The mother was attempting to change her baby’s diaper at the table closest to the bathroom and furthest from other guests…. Due to the fact that the bathrooms do not offer changing tables. Apparently because she had not yet purchased a drink or food item, the manager told her she needed to change her child’s diaper at Wawa and leave immediately. The manager caused a scene in front of the crowded Starbucks, embarrassing a new mother during what was clearly a challenging moment for the mother and her baby. Instead of trying to accommodate the mother and her baby, the manager was rude and inconsiderate. Come to find out, the mom/baby were just passing through while traveling back up north and she was just trying to stop somewhere to get a few minutes out of the vehicle with her baby. Instead, she was isolated and condemned. Treated as if she and her child were a burden…. When in reality- Starbucks having no changing table was the biggest issue I could identify in this happenstance. Motherhood is already isolating enough- no need to isolate us further by not putting changing tables in the bathrooms and kicking a mother and baby out because they aren’t “customers” yet. I was just baffled and put off by what I witnessed. And speaking to the mother where she sat outside, crying while feeding her baby a bottle… I guess it hit differently because I could relate. But at the same time- how is this okay? I never leave reviews, but I felt this incident and the lack of changing tables at such a BUSY location needed to be mentioned and addressed. I want to prevent anything remotely similar to this from happening in the future, I think that Mikayla (manager) needs to also attend some sort of empathy training and further learn about customer service.

Great staff, great service! We ordered oatmeal with blueberries but they were out of blueberries and they handled that very well. I wish every Starbucks had such great and friend service!

I have purchased a very nice expresso machine, and after finding my groove and using various coffee beans, i find Starbucks coffee tastes like they burn their beans...i now prefer making my own java. To each their own, its rewarding foe me to have found my perfect shots.

I don’t mind that they were out of at least 10 items. We just ordered something else. Got a grande with an extra shot and they put a half of 1 shot espresso with all milk.

Ordered a Grilled Cheese, Pumpkin Spice Latte, and 4 pup cups. Starbucks was amazing and put the pup cups in containers with lids for me so I could get them home safely ❤️ 😊

Horrible customer service. We ordered 4 drinks and 2 of them were made wrong. We went back through the drive through, 5 minutes before they closed, and was ignored at the window by 3 employees. We tried to tell them we would like our drinks fixed and they just kept ignoring us.

Stopped in for coffee and a snack for our drive to Orlando. Trash outside was overflowing onto the ground. Inside was pretty dirty too with coffee beans all over the counter, trash on the floor and dirty tables. It was also 2 in the afternoon and they were out of all the cold brew, caramel and pumpkin spice. We’re not super bougie, but kinda expected more from Starbucks. Also, my wife’s cake pop had some weird stuff growing on it.

Unfortunately the drive thru took a long time but can't really blame the employee waiting on us. It appeared she was doing several jobs at once. They may not had enough employees to cover the busy store. But my drink was still good!

Is very slow on professional.. And the sad part is they will see you standing in line.. And won't even acknowledge that you're there.. One of the managers came from the back.. Fixed her something to drink.. And went back to what she was doing and I know she seen other people standing in line... So when the management is sorry the team is sorry.. And this happened on a Sunday the time was 4 o'clock PM

Decent good coffee here. Okaish motivated staff.