Subway image

Subway

Restaurant โ€ข Fast food restaurant โ€ข Meal takeaway โ€ข Sandwich shop โ€ข Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention sandwich, staff, time, sandwiches, order, wait,


Address

2403 Jim, James L Redman Pkwy #3, Plant City, FL 33566, United States

Website

restaurants.subway.com

Contact

+1 813-752-1199

Price rating

$ $$$

Rating on Google Maps

3.80 (229 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: sandwich (8) staff (7) time (7) sandwiches (6) order (6) wait (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arnold A. 1 year ago on Google
    !!! Just look all the negative feedback and they're almost all related to the same ongoing Management problem!!! I've been coming here for almost 20 years but I had it with the jackass managers attitude here at this Plant City location and I'll make sure me and my family don't come here NO more !! there are many other good restaurants around!!๐Ÿ‘!!
    2 people found this review helpful ๐Ÿ‘

  • 2/5 pogosucks 1 year ago on Google
    I had to stop the young man who just handled money cash and coin from the register from then handling my sandwich with the same gloves on. The other employee took over and added the toppings.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Melissa D. 1 year ago on Google
    This place is absolutely horrible. I ordered sandwiches on the app, when I went to pick them up it was completely wrong, no toppings, no condiments added. The manager or who I think was the manager was nasty and had an attitude and did not apologize for the inconvenience after I got home to realize there was nothing but bread, meat, and cheese on the sandwich. His excuse was they are short staff but that has nothing to do with correctly reading the order and making the sandwich that the customer is paying for. After asking for a refund, he said he couldn't do it and that I had to go through the app. He would not give me his name as I was walking out to call corporate. After calling corporate and apologizing that this happened. They stated he could have given me back my money. Every where is short staff, its how you treat your customers to make up for the mistake is what matters.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Melani R. 1 year ago on Google
    We went to Subway's and it was 9:24 p.m. they close at 10:00 p.m. and they had the door locked and didn't want to let anybody in. There were three workers a guy, a heavy set White girl, and another young girl. They all stood there laughing and smiling when they know they are not supposed to close the doors until 10:00 p.m. this is very bad for business! There were other customers that arrived after and also tried to go inside to order food and again they did not let anyone in. When I said I was going to call corporate they turn the lights off and hid by where the drive-thru window is so no one could see them. This is very unprofessional!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Hope D. 1 year ago on Google
    Says they stay open till 11pm but yet I went there a few minutes after 10 and the open sign is on and so is drive thru light but yet the front door is locked and they have the drive thru blocked off.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Roy 7 months ago on Google
    The reviews seen on here about arriving after 9pm are completely accurate. And the guys working there must be illiterate, because as other reviews state, ordered on the app and they messed up both subs. And, I made a huge mistake tipping $5 on a $9 order on the app. Will not return this location. The worst service around.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Allison S. 6 months ago on Google
    NOT 24HOURS! You advertise yโ€™all are. Then you have customers on DOOR DASH who order and when the dasher appears yโ€™all are CLOSED! Waste of time, $, and gas!!! Yโ€™all need to fix yalls systems and hours!!! Bc this is NOT true!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Javier D. 6 months ago on Google
    Used a coupon that I have used before from previous coupons sent to me. I got turkey bacon whole and they charged for bacon when they haven't the times before. The manager wouldn't hear my side whatsoever and shut me down. I will never go here again.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ron R. 7 months ago on Google
    Some really polite people run this location. They make your food quickly and delicious. A++

  • 3/5 The CGM N. 1 year ago on Google
    It was a very long wait to get the sandwiches. There was some families that left because the wait time was just too long. I wanted my sub toasted but was told because of the wait time they needed to wait to toast the sub. In the end...I didn't get my sub toasted (which Iwould have preferred. They were also out of banana peppers (my understanding was not just on the bar but they didn't have any there at all). They would have to pull one of the 2 workers to address drive thru or those coming in for pick ups. They really needed to have 1 or 2 more staff members to handle the lunch rush they had. I tried the Oven Roasted Ham & Turkey as a meal. It was pretty good. I would have preferred it toasted. My wife had her usual Italian B.M.T., My son had the All-American Club & my daughter had the ham sandwich kid's meal. The food tasted good the biggest reason for the rating is the wait time.

  • 1/5 Marisol S. 6 months ago on Google
    Order our food at the drive through. Asked for the outlaw Sandwich. They had no idea how to make it. So we told them what we wanted in it. Along with another sub. When we got home we realized that we did not get at all what we ordered. They literally just put meat lettuce and tomatoes and onion. No cheese which the outlaw comes with double... no sauce... and none of the viggies we asked for. They also did not toast it.... we were the only poeple in line so there is no way the mixed up our order with someone else.

  • 1/5 Garage D. 6 months ago on Google
    I donโ€™t leave negative reviews but this store is willfully losing sales. I walked in to get 4 subs. Not bad service, just no service. So I left. The staff that didnโ€™t greet me when I walked in said awesome to me when I left. If I was the shop owner I would want to know.

  • 5/5 Brittany W. 9 months ago on Google
    Had a great experience here! Everyone was friendly and even made me laugh.

  • 5/5 Sandra R. 10 months ago on Google
    D was our professional sandwich maker. Our sandwiches were awesome ๐Ÿ˜Ž he service was great as well. This is our new location and would highly recommend this location. Thanks so much!

  • 5/5 Kristina Hill Y. 9 months ago on Google
    Walked in to a warm welcome from Trina and Kelly.Trina is super sweet, they assisted one another very well. Trina also gave me a great suggestion tip about my sandwich in which I will be sure too try next time. The manager on duty was just as polite. Good customer service is hard to find! KUDOS

  • 1/5 Pat A. 1 year ago on Google
    Bread was hard as a rock should of taken it back but was home won't be going back to that subway.

  • 1/5 Kendra B. 1 year ago on Google
    Arrive just before 6pm and the lights in the lobby were all off. It looked like it was closed. If not for the drive through having people in it I would have thought they were closed. Based on the staff worming tonight, I would say they turned the lights off on purpose to discourage people from coming in because they didnโ€™t want to work. They only had white and wheat bread. Which is ok. It happens. I worked at Sundays for over two years so I get it. The bearded person taking our order looked like he wanted to physically harm us. The look in his eyes; daggers because we asked for a 6 inch when he thought we said footlong and he had to correct it. I was so uncomfortable. Then my sandwich was left in the toaster for several seconds past the timer. From experience, I knew the bread would now be over toasted and basically make it into a crouton and I was right. It took probably 10 minutes to make 4 subs which is to show how slow they moved. 3 people working there and it was so slow. All of them sounded like they really hated every second spent in the building. It was dark and the staff made me uncomfortable. They spent all this money on remodeling when they should hire better staff and pay them better to keep them there so we donโ€™t end up with an experience like the one we just had.

  • 1/5 Sharon M. 1 year ago on Google
    Thursday 10/6/2022 around between 4 and 4:30 pmThis is the only Good Subway in Plant City but today the girl working there was mad because her relief worker was late and only did she complain the whole time I husband was getting our sandwiches she threw them together so bad that when he got home my first question was what happened to these sandwiches. Couldn't hardly even eat it as a sandwich because it was so torn up .She needs some extra training in Customer Service or we won't be back.

  • 1/5 Zoe F. 1 year ago on Google
    Orderd an Italian herb and cheese breakfast through grub hub and recieved a wrap that was sooo soggy it fell apart. Not remotely edible

  • 5/5 Alyssa H. 1 year ago on Google
    I love subway so much and they taste so gud oh my goodness i cant wait to go back

  • 5/5 Sydney C. 1 year ago on Google
    Staff is wonderful and they make big sandwiches fill them full such nice place best subway I have been to in a long time !!!!


Call +1 813-752-1199 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Coffee
    • โœ“๏ธ Quick bite
    • โœ“๏ธ Comfort food
    • โœ“๏ธ Vegan options
    • โœ“๏ธ Healthy options
    • โœ“๏ธ Vegetarian options
  • Popular for
    • โœ“๏ธ Lunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Solo dining
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible toilet
    • โœ“๏ธ Wheelchair-accessible seating
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Dining options
    • โœ“๏ธ Lunch
    • โœ“๏ธ Dinner
    • โœ“๏ธ Dessert
    • โœ“๏ธ Seating
    • โœ“๏ธ Catering
    • โœ“๏ธ Breakfast
    • โœ“๏ธ Counter service
  • Service options
    • โœ“๏ธ Dine-in
    • โœ“๏ธ Delivery
    • โœ“๏ธ Takeaway
    • โœ“๏ธ Drive-through

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