Featured Reviews


Frequently mentioned in reviews: Publix (22) store (14) nice (9) good (8) quality (7) clean (6) Lakeland (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Leah A. 8 months ago on Google
    "Where shopping is a pleasure" is not just a slogan here, it's a core value and it shows. Manager Neev is always more than willing to help, polite and professional. Luis is top notch. He always welcomes my family with a smile, recalls my previous visit and is always willing to help! Way to go team!!
    2 people found this review helpful 👍

  • 4/5 Julia R. 1 year ago on Google
    This score is smaller than most of Publix stores and the lay out of isles don't flow as well as their other stores. In my opinion. Staff is as courteous and helpful as all Public employees.

  • 5/5 James A. 8 months ago on Google
    Located in an old shopping center called south gate off south Florida ave. The store was clean and the service very good. I was shocked to see self checkout for the first time in a Publix where you pay extra for customer service to shop there and now the customer service experience is reduced where you wouldn’t expect self checkout. Gives customers less of a reason to pay higher prices.

  • 5/5 Mel Y. 7 months ago on Google
    I do not get to shop at this location often,but happen to stop on my way back from a appointment, seems like this location was very well stocked on everything (including Deli and fresh foods). Wish this was my local store,but no I am stuck going to Plantation Square and night and day difference. Even employees at this SouthGate location very nice. Plantation Square they mostly just grumble at people always,unlike most other Publix Stores.

  • 1/5 Diane B. 4 months ago on Google
    I grew up on Lakeland and personal friends of the Chrenshaws. I am in town visiting family and have gone 3 x to Southgate and was shocked!! Lack of stock, on several items, non motivated employees and shopping was not a pleasure. I am saddened. Southgate is the staple, the original. I expected it to be cared for in the highest regard. I think Mr. George would be very disappointed....sighhhh

  • 4/5 Daniel T. 5 months ago on Google
    One of the best Publix centers in town now! Well-lit, clean, tidy, with manicured rows and rows of high-quality groceries waiting to be taken home. Public rules! Kudos

  • 5/5 Kristin B. 4 months ago on Google
    Spacious and clean, one of my favorite Publix Stores in Lakeland area. The staff are always courteous and polite. Publix is chosen for the care and attention to detail that they provide for customers and having the best quality ingredients and products. Local Publix pride especially being where Publix was founded in Lakeland Polk County

  • 5/5 Elvira M. 6 months ago on Google
    Order a cake from here and it was amazing how it look and how it tasted loved the flowers high five to the baker

  • 1/5 Scotty B. 4 months ago on Google
    8 pc Fried chicken Usually the best But the worst i've ever had Too small to and over cooked. Don't buy!!!! Way too small pieces. The ones on the deli shelf were regular size or full size. The ones on the 8 piece were pathetic!!!! Less than half the size........

  • 1/5 Randall J. 1 year ago on Google
    Beware if you are sick and need meds…the pharmacy told me yesterday that my prisciptions for COVID were not ready…even though they were called in the day before. Pharmacy work told me they were 48 to 72 hours behind and that only penicillin would be filled immediately. Wow!

  • 1/5 joanna v. 1 year ago on Google
    The cashier was very nice to the couple in front of me very talkative and wished them a nice Monday ! When I came up to her I noticed her attitude changed ! Didn’t greet me did not look at me gave me my receipt without even looking at me ,I said thank you ! She said AH HUH! So sad honestly!

  • 5/5 B Y. 1 year ago on Google
    You know this is an excellent gs. Self check out should be available but if you have more than a few items not practical besides not the high level of service anybody expects from Publix. I have noticed nobody on the self check and 2-3 people in line at the glorious check outs!

  • 3/5 David H. 1 year ago on Google
    Not a norm for a Publix store in Lakeland. Lot of holes on the shelves. Several sale items empty. Difficult to find help to find sale items. Cashier was nice but didn't answer my problem. Publix is usually better than this!

  • 5/5 Riara R. 1 year ago on Google
    The Hunger Games in plain sight. I should have known Biden was President Snow. Protect Publix at all cost! Love Publix #followme

  • 5/5 Alexa L. 1 year ago on Google
    Louis was very helpful today! He saw me in the parking lot, grabbed my cart and opened my doors for me to help with my groceries. Great customer service.

  • 5/5 Lorri T. 2 years ago on Google
    I'm giving the store the 5 stars. However. I made an appointment for the J&J vaccine. I arrived, was greeted then asked to sit and wait. A very short time later a lady brings me back. We are talking and I heard her say, this needs to warm up a little bit more and before I know it, she gives me the shot. COLD. I have medical training, never have I ever given or received a cold shot. It took my breath and for over a week I had weakness and spasms in that shot area. I'm not happy how this appointment turned out.

  • 2/5 Lamarquiche M. 1 year ago on Google
    Okay! So I bought a meal at the deli. Food looked good. The macaroni cheese shells was good. So was the carrots but the chicken the main part of my meal was uncooked😡. I know Publix can do better if they just care alil bit more. Not saying they don’t care but just need alil more care. My chicken was horrible. Can’t be messin up on my chicken mane! I was hungry!😉

  • 5/5 Billy V. 1 year ago on Google
    Eric the pharmacist is amazing! He explained my medications better than my prescribing physician! This pharmacy is amazing! I initially thought this publix was wratchet when compared to others but after the experiance I had at the pharmacy this entire store gets five stars! Eric needs to be getting a doctor's salary! He is definitely smarter!

  • 1/5 Emily H. 1 year ago on Google
    Grew up in Lakeland so I know typical Publix quality. For some reason the produce department always has rotten or just bad quality things. Meat department also isn't as good as it could be. The people that work at this store are awesome though. May have to go across the street and check out Aldi (which kills my heart)

  • 5/5 Nancy B. 1 year ago on Google
    The employees are so helpful friendly n nice. They are a little pricey but the meats are the best overall from any place in lakeland. If you desire quality then this is the place to go

  • 5/5 Shelly H. 1 year ago on Google
    Employees so nice. Looked at the wrong store on website.. thought store closed at 10, but it really closed at 9. Got there at 845 and did a quick shop for my college daughter before we had to leave the next morning. Didnt realize they were waiting for us to close the store up for the night. Felt so bad after we left and realized our mistake. Never knew as they were so kind and friendly.

  • 4/5 Steve A. 1 year ago on Google
    This is a great Publix. Nice selection and very friendly staff. They have a salad bar and an olive bar. They also have a nice selection of ready to eat food in the deli section including seafood, sandwiches, deviled eggs, salads and other goodies. I feel like this store is a secret. It never seems crowded to me and is really easy to get into and out of.

  • 5/5 Scott H. 2 years ago on Google
    Love this store they have a parking garage downstairs and a elevator and other ways of getting cart back downstairs they are so nice and helpful wish all stores are like Publix and wish all Publix stores had the garage parking I only seen one other store I think in Tampa area has the downstairs parking

  • 5/5 Ernesto C. 2 years ago on Google
    Been going here sence a little boy my aunt works here and always good to see her and love her veryuch and Publix always been good to me

  • 5/5 Debra B. 2 years ago on Google
    A fantastic store, so clean, friendly employees, good quality products..was a great experience...they have so many unique things to choose from...

  • 5/5 Erica 2 years ago on Google
    I love this store. I live close, but I drive out of the way, passing other Publix', to get here if I'm in other areas of town. The personnel are super helpful and nice. The place is clean and feels a little more open/better lit than other stores.

  • 5/5 Robert L. 2 years ago on Google
    I love shopping at Publix the carts are well oiled places always clean my groceries expensive than Walmart I can't afford to shop there anymore I've been shopping at Publix for 2 years now almost three and I went into Walmart the other day swearing I never go in there again and found that I saved and got three times as much for my money in the same quality in same products sorry Publix you're just too expensive

  • 5/5 Dr Roger B. 2 years ago on Google
    I have never ever come across a grocery chain with staff that are so polite and so professional and so willing to help you. The prices I feel are way over the standard and very very expensive, but the food quality is good and the staff are awesome

  • 5/5 Alesia S. 2 years ago on Google
    I can Not Rave on The bakery associates, assistant/ bakery Manager and lead Cake Decorators (Southgate Shopping Center in Lakeland, FL) enough! They are the Best by Far! So friendly, Knowledgeable, willingness to go above and beyond, dedication to achieve the customers needs and wants (within certain limits/regulations/liability etc is remarkable. Nothing in the cake book interests you?? No worries! Just bring in a photo of your expectations and this team of experts will do everything (within their power, subject to copyright) to deliver the Best, Freshest, Most Delicious, on Time pick-up, cakes for all your celebration desires! No need for a personalized celebration cake? No worries! The wide variety of other fresh baked goods are certain to satisfy any craving at surprisingly affordable prices! And this is all served with a genuine smile, kindness, patience, empathy, dedication to excellence, and (always) showing actual pleasure in customer satisfaction! Shopping here is truly a Pleasure..and don't forget the complimentary cookies for your little ones just for stopping by the bakery. ⭐⭐⭐⭐⭐


Call +1 863-683-9860 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Cheque cashing
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Recycling
    • ✓️ Plastic bags
  • Accessibility
    • ✓️ Assistive hearing loop
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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