KFC image

KFC

Fast food restaurant Chicken restaurant

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention order, chicken, service, time, drive, manager, great,


Address

2305 James L Redman Pkwy, Plant City, FL 33563, United States

Website

locations.kfc.com

Contact

+1 813-752-0437

Price rating

$ $$$

Rating on Google Maps

3.80 (631 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm
  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: order (17) chicken (11) service (8) time (8) drive (7) manager (7) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Marla S. 1 year ago on Google
    The service was excellent! Fast and friendly at the drive through. Gentleman very efficient and let us add on to our order with no problem. The food 😋 was delicious. Keep up the good work will definitely be back! Thank you 😊
    3 people found this review helpful 👍

  • 1/5 Jason B. 1 year ago on Google
    Careful when dealing with the male manager. He likes to lock people out of the store instead of giving a refund. Super "professional." He will also keep your receipt so you have no proof of purchase. With his suspicious activity make sure to check your bank account.
    1 person found this review helpful 👍

  • 5/5 Cubita360 Latin K. 1 year ago on Google
    This was a great experience. David was very professional and courteous. He really impressed me at the end of my visit as I didn't have to say anything and he walked towards me with a take out box for my left overs. That really made my day and i hope he is recognized for his great work. Lots of customers will write reviews for unsatisfactory service but no one takes time out of their day to review great service. Thank you David and I hope your there next time I visit that KFC.
    1 person found this review helpful 👍

  • 5/5 Amber F. 1 year ago on Google
    Every time we order from here our food is always perfect and the staff have been really nice. You can tell they are doing their best to get everyone served with what seems like little staff. So props to them for doing what they can!
    1 person found this review helpful 👍

  • 1/5 Jeni B. 1 year ago on Google
    No seasoning on fries popcorn not fully cooked .. Guy at register was rude n disrespectful.. My bag all greasy from the fries all un bag n greasy popcorn dripping from box sitting sideways..btw it was 840pm so i understand not much left .. I asked for fresh fries n popcorn ..didnt get guy came out. With order less than 3mins it rakes 4mins for fresh .. I tried calling back in immediately no answer ..didnt see a manager in there either ..
    1 person found this review helpful 👍

  • 1/5 Teresa L. 1 year ago on Google
    It’s a shame you don’t have a half star. The food is nasty and the customer service is even worse. One specific employee name Bri was extremely rude to the car in front of ours and even worse taking our order. She was being rude to her coworkers and even rolled her eyes at them. I Understand that it’s a hard time to find good employees. But I am sure you could find a better one than someone that is going to be rude to your customers
    1 person found this review helpful 👍

  • 5/5 lisa D. 1 year ago on Google
    Young guy at the drive thru was super patient and sweet. They put gravy when I asked for none but the service made up for it.

  • 5/5 Mike W. 7 months ago on Google
    They were quick, Got my hot meal Very fast. Very clean. I like this kfc a lot we'll be going back

  • 1/5 Whitney H. 6 months ago on Google
    This place used to be great I went here on my lunch break the other night not only was there service horrible they had no food and the guy in the back was washing dishes in a trash can yes I said trash cans never again will I eat here

  • 1/5 Cheryl N. 8 months ago on Google
    We had a $78 order and it wasn’t able to be completed because they were out of chicken.The staff had no kind of fix for the problem with the order(aka out of chicken) and told us the only way to get an order was to call customer service. Had to sit on the phone for 20 minutes with customer service to even get a refund. The refund won’t his my bank account until after 72 business hours!

  • 2/5 Barbara B. 5 months ago on Google
    Colonel Sanders would not be happy with this place. I don’t know what is going on with their recipes but something is changing. I ordered a pot pie but what I received was a bowl of mashed potatoes with a couple of carrot slices and 3 big chunks of chicken covered with the crust. Didn’t have any broth or sauce at all. It was my last order at KFC.

  • 1/5 Amber S. 6 months ago on Google
    I decided to order one of the family meal online and the total came up to $41.79. So, I get to the restaurant which is only 5 minutes away from my house and I go inside to get my order and one of the employees that was mopping floor. Look me straight in the face and say they ran out of chicken. I immediately said I want my money back then cause that's ridiculous. The manager tried to offer me some sides I told him No! He gave me number to call I walked out the door mad as hell. I've never had a issue with my order until now and cause of that I have to wait 72 hours before I get my money back. I'm definitely not returning to this location.

  • 4/5 Arlene M. 5 months ago on Google
    My husband and I just spent 45.00 at the drive thru window. We frequent this store quite often. The staff is always very friendly except for today. The young lady that was at the window needs to find a new place to work if she does not like working with the public. She had a very bad attitude. She was in too big of a hurry to get rid of us. We tried 3 times to get her attention after the slammed the window closed. Never asked if we needed any napkins or sauces to go with the food. She is not anyone that has helped us before.

  • 4/5 susan e K. 10 months ago on Google
    Chicken was good. Coleslaw didn't have much sauce on it very dry.

  • 1/5 Pastor Latika M. 10 months ago on Google
    There isn’t a time I’ve come here and the food isn’t hot. When customers pay for their food with their hard earned money they need to get what they pay for please.

  • 5/5 Virtual T. 1 year ago on Google
    Great people and clean dining area. Popeyes around the corner is always closed so this is our new go to spot.

  • 5/5 Sally w. 10 months ago on Google
    Service was great, everyone was super friendly and the food as always is tasty.

  • 1/5 Beau C. 1 year ago on Google
    At 810pm the restaurant does not have any chicken tenders or and chicken except crispy wings due to "closing time". So in 50 mins no more chicken could be made? After standing at the register for 5 mins due to the employees goofing off in the back. The manager had to come out and inform me of this situation. Possibly the worst KFC I've ever been to and will never return.

  • 1/5 David P. 1 year ago on Google
    Rude and insolent child taking orders at the drive thru. Suggest you never go there.

  • 1/5 cozette h. 1 year ago on Google
    This is the worse place I ever been in plant city the manager she was rude and we didn’t get everything we asked for and paid for no gravy and no biscuits and we paid more to get more sides I will never go back to this place at all McDonald’s is better than they are

  • 5/5 8thnwebster 1 year ago on Google
    My lunch was fantastic Nhatta and her employees were on beat all of me and my teams food was great really miss this KFC experience thanks ..

  • 5/5 Julie C. 1 year ago on Google
    First time eating the chicken sandwich was Delicious, and as for you're front cashier she was friendly and quit helpful helping my grandson with his application for a job.

  • 1/5 Carol D. 1 year ago on Google
    Worst experience ever order wasn't even close to what I ordered and paid for. When I called the manager he gave many excuses as to why the order was wrong and said if I wanted to drive another 20 min back he would replace what was missing wouldn't replace it tomorrow . Told him I couldn't make another 20 min drive at 7pm in the rain. What a waste of $28.00 and still had to make dinner, wasn't enough to feed my family. Go to McDonald's next time

  • 5/5 Kristina Hill Y. 1 year ago on Google
    The manager David, was on the drive thru repeated the order back to me CORRECTLY, even the no ice aspect. Got to the window and he was so kind and warm. Received my food and everything was fresh and yummy. Kudos to PC KFC

  • 2/5 Linda H. 1 year ago on Google
    I was givin the wrong order. I didn't realize it till I got to my husband's job. At that point KFC was closed. It was terrible

  • 2/5 Jessica T. 1 year ago on Google
    Food was sub par and tasted old. As a family of 8 and spending that amount of money, We won't be back. To many times have I given them another chance.

  • 1/5 Ashley J. 2 years ago on Google
    Employee tried rushing us to order like she had something better to do, chicken was overcooked and coleslaw was watery and had no taste.. biscuits were horrible if I wanted bricks I'd have went to lowes... yall need to fix your problems

  • 2/5 Tammy E. 3 years ago on Google
    My 2nd visit if the day due to incorrect order( buffalo chicken salad with ceasar dressing; chicken was hard and cold,but lettuce were nice. Upon arriving to my home, u took the 2nd salad out of the bag( did not check before leaving the restaurant). It was horrible! Worst than the 1st. It had about a hand of lettuce, which most was browned and water in the he bottom of the container... I will not go back to this location again. I am ok a picture. BTW, I did not attempt to eat it! Looked discussing!


Call +1 813-752-0437 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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