I have never been here before , but my brother was sent here from his job. My first reaction was to get him transferred to another hospital why? This place is by far the most disgusting hospital ever . Floors are dirty , gum stuck to the hand sanitizer wipes box, the doctors and nurses are so rude . I asked them for help because my brother needed to use the restroom . No one came and he ended up peeing on himself . Then when I needed to use the restroom the below picture is what I saw when I walked in. Immediately I told the nurse and all they said was ok, then said in Spanish all these people do is complain they thought we didn’t speak Spanish but clearly we do. I came back hrs later and STILL it looked like the image below . This place is so trashy , I will never allow anyone in our family to come here . It wasn’t our choice after we told the ambulance to go to a different hospital and they instead took him here . This place needs to be bought out by advent or just get shut down . It’s disgusting. I wouldn’t even send my worse enemy here . Think twice before going here

The lack of empathy and care is readily visible at Brandon Hospital’s ER from the beginning. The valet driver was watching a video on his phone, laughing. He couldn’t be bothered to approach our car. After getting my mother into the waiting room, we saw litter - dirty Kleenex, empty face mask boxes, a large beverage jug in front of the welcome stand. There was a group of 6 staff at the intake station, chatting and laughing. They casually asked if we needed assistance. I didn’t want people screaming and running, but there was a lack of empathy involved. Doctors and hospitals, in general, have been overwhelmed, overworked, and under appreciated since the pandemic. Brandon Hospital isn’t doing much to garner the empathy and appreciation it could probably deserve. DO NOT VISIT IF YOU HAVE OTHER OPTIONS.

We came to The hospital my husband was presenting heart attack symptoms they took him in the triage nurses and Doctor was good they said they will be running some test and that he will definitely be admitted this began at 8:00 pm hours when by I kept asking when the room will be available they kept saying anywhere from now to a few hours . At 5:30Am I ask the front desk when will they take my husband they had no idea . I ask then is this how they treat an 68 yrs old man presenting Heart attack symptoms they had pretty much no answer j ask if they can put him in a room with a recliner , what the nice young girl did in the registration was get him a recliner and bring out to the waiting area we had to be near the COVID section . I went back around 6:45 to inform I need to see a Doctor is going on one hour I haven’t seen one Doctor yet my husband takes Brilinta and aspirin one in the am and one at pm he missed the night one and it’s seems he gonna miss the morning one. I know they are in change is shift I get it. But this is not how you treat and elderly person who is presenting heart attack symptoms. Not sure who drop the ball here but I pray this doesn’t happen to anyone’s one.

I was reluctant to come to this hospital because of a bad experience with a Doctor when my sister was here a while back but I must say that things have very much improved. First the nursing staff on the 4th floor and I was in room A416 was fantastic the nurses were excellent and I was treated very well by not just one or two but each one was just awesome so I cannot call one person out over the other, great care!!!!!! The Doctors made me feel very safe about what I was in for, treatment was on point, I was informed daily of what was happening and after assessment was completed of all wrong they came up with a plan. I'm extremely happy with my experience here and will definitely be telling others how great my experience was. Thank you to each and everyone for treating me well, making my stay easy I really appreciate you all 💖

I delivered my son here on 1/16/22. Every single employee we encountered treated my husband, son, and I with so much care, made sure we were comfortable, and ensured we had everything we needed. We were extremely grateful that there was always someone quickly bringing us anything we requested, and answering any questions we had about the labor process. I will say if there is any opportunity for improvement, it would be to give moms more information about their own personal care before discharge, especially if given stitches. It would’ve been really helpful to understand exactly where my stitches were and a healing/ care timeline for how to handle them as the days go on after mom gets discharged. All in all, I am really beyond satisfied with the treatment we received.

I had an awful experience in the emergency I was in there for over 7 hours I’m currently pregnant and it was exhausting being in there. The doctor pressured me into a test that could potentially harm my baby as well as harshly put it in words that me and my baby could die If I didn’t. I understand she just wanted me to know that I needed it done but the way she worded it was horrible. Had me in there thinking something was really wrong like I was going to lose my life. originally just went in there for a Covid test. Turns out I was perfectly fine. It was a waste and on top of that they left the IV in my arm. Had to take it out at home.

Been waiting for over 4 and 1/2 hours just to get my neck shoulder and chest pain look at the doctor initially saw me stated she would give me some medicine and order an EKG and some lab work.. so I went back into the waiting area after 45 minutes of waiting I asked what's the status and she's like oh we waiting on your lab work and I was like I never took it so the nurse took me back he had issues doing the needle because of defective equipment and I had to wait to get some medicine which they could have gave me earlier so it would have been in effect my recommendations for this hospital is whe you nitially see a patient if medicine is needed go ahead and issue then send back in the lobby and better communicate with all employees to make sure things are done properly and in a better efficient way

My Mom was sent to Brandon Hospital emergency via EMS due to passing out at Florida Cancer Specialist. She has stage 4 kidney failure and stage 4 cancer. FCS had started giving her fluids before EMS arrived. She arrived at hospital emergency around 3:40. After parking, I found her alone in a freezing cold room in emergency area with a two thin blankets (she was shivering) with the TV blaring (which she hates) and the call button was hanging on the back wall behind her bed where she could not reach it. I put it on her lap and showed her the call button. They ran bloodwork, EKG, chest xray. We waited for nearly 2 hours and she was very thirsty and dehydrated but was not allowed anything to drink or eat until test results came back. That is fair enough as procedure in case emergency surgery is required. A nurse told us that due to Mom being a cancer patient that her door would be kept closed and all medical professionals entering her room would wear a mask. There was also a woman in the room just across the hall cady corner from Mom who sounded as if she were coughing up a lung the entire time she was there. However, several people came and went from Mom’s room who had been in the coughing woman’s room and did not have their masks on while in Mom’s room. Mom was disconnected from the monitor so she could go to the bathroom, and no one had come back to connect her so the monitor alarms were beeping incessantly loud for a long time when the doctor came in. She asked him to fix it because she could not hear him over the alarm. He simply pushed the button to turn the alarm off without reconnecting the monitor to her and took his mask down. He then told us her calcium and electrolytes were very low and recommended to admit her to be treated with electrolytes, calcium, and monitor her otherwise she would be at risk of coronary event and death. Once they said they would admit her, I went to get a snack and dr. pepper for her which required me to walk to the opposite side of the hospital because the vending machines near emergency were mostly empty and their cafeteria was closed for repairs or something. After giving her a snack, I went home around 7:40 pm to gather a few things she needed for the night. I returned at 8:45 just to find she was still alone in that same emergency room, door wide open, had just been reconnected to monitors less than an hour before, had been offered nothing to eat or drink, had not been treated at all (no fluids, electrolytes, calcium that we had been told is critical otherwise she could die). FIVE hours there and no such teatments nor fluids given??? REALLY??? We felt she would be more likely to die lying in that freezing cold room with the door wide open, coughing woman right across the hall with nurses/doctors going in and out without mask in place, with no treatment being given to her at all, no fluids, food, drink, nothing…than if I bring her to the comforts of home, give her some dinner, electrolyte drinks, and a warm bed to sleep in. The doctor stood over her with no mask reminding her of her risk of death if she leaves and does not get treatment but what the heck…I said…YOU HAVEN’T BEEN TREATING HER ANYWAY. So I took her home! Go anywhere but here!!

My visit to this hospital was like no other hospital I have ever been to. The care I received was outstanding. The staff was wonderful and the facility was extremely nice. I was never left wanting or needing anything they were right there to help in any situation that arose. The staff is very attentive and very good at keeping me updated with everything going on. I will definitely return there if ever needed for care again !!!! I loved the fact that I met every single person who had anything to do with my care before they did anything to me. Very pleasant experience !! Highly recommend going there for any medical need you have .

I have never been so pleased. They took my illness seriously and was quick. Got me in and out. They couldn’t solve the issue but pointed me in the right direction. The doctors took time out to sit and talk to me even with all the chaos going on. I’ve never had a better experience. I live in Polk County and would rather come here anytime. My nurse Gina was awesome and needs a raise. She made me feel so comfortable. Kudos to this hospital.

The staff was very nice and made sure our daughter was stable. We had to call the ambulance since the previous ER visit a few hours earlier didn't do a good job and she passed out when she came home. The Brandon ER was nice but very slow and unfortunately there were some communications issues here since they forgot to do some tests that were order, but later realized it and took care of it. The discharge was a bit odd since they were never told they could leave and were there an extra hour waiting until a nurse realized they were still there. They did have a nice follow up the next day for her to come back in. They also did call the house to follow up several days later.

I had to have emergency surgery on 8/1/22 to put on an external stabilizer on top of my left leg. I can’t bend my knee at all and can’t get out of bed by myself. The surgeon and the nurses and the therapists have been remarkable. I initially requested to be sent to a Rehabilitation Center until my 2nd surgery. This didn’t happen by the end of the first week. Over the weekend the hospital intern, Dr Juan Angel pressured me to go home, even knowing the fact that I was bedridden. A couple of days after my release the home healthcare PT person saw me and said immediately that I needed to go to a rehab center. This has put a lot of stress on both me and my fiancé as he has had to take time off of work because I can’t be left alone and the several times a night that he has to get up to help me. Also I have now found out that it’s harder to get into rehab after you leave the hospital. In order to get a referral to go into rehab I have to go see my primary care physician which I can’t do and non medical transport to go anywhere is $515.00 round trip. There are other things I could say but space is limited. If you are in the hospital or if a family member is do not let Dr Angel talk you into something that should not be done. Please get information from your insurance provider or friends and family before making that decision.

I was here December 20, 2021 for back surgery. I stayed for three nights on the Fifth Floor of Tower A. My nurses and assistants were the absolute best! It was like I just had to think about something I needed or wanted and instantly, they were there for me. Their care was phenomenal. I always felt like everything was in my best interest. My doctor and his team were incredible. So much pain is gone! Questions answered and answered again. I love this place and its people!

For the most part, not a bad hospital, but for the rest of the experience, you have nurses here that do not care, they do not give you your medication in a timely fashion. They ignore you, and they even falsified records, stating that they gave me medication they have not given me,,the medication is not even a narcotic it’s life saving blood thinner that I need because of a broken leg and I’m immobilized in my bed. Someone is documenting that I’m receiving the shots and I am not. I had to ask for nurse penny to be wrote up last night on 10 eight for failure to bring me my medication and the time allotted and I’m pretty sure this will be the same nurse that’s claiming that she gave me my shot at 6 o’clock in the morning when I was sleeping., I tried getting a hold of my new charge nurse Trenesha to no avail. I called the hospital and they don’t do nothing and they just hang up on you, so I guess I have to report it to the police and a Health, bored and my insurance company to not pay for stuff that they’re claiming they gave me.

Becky the nurse was amazing, patient, loving, and essential while i was in labor. She made me feel a great deal better and safer, along with the epidural. Everyone at the hospital was also fantastic. My women's care midwife made the actual delivery quick and efficient. If i became pregnant again, would def return to the same hospital.

My husband was sent by ambulance to the ER department and was told he had to wait in the waiting room like everyone else, even the ambulance team was taken back by this. When they started taking him back for testing I asked to speak with the Charge Nurse because he had been there for over four hours without a bed and was physically being treated in the waiting room. The charge nurse said he was not going to receive a bed because all he had was back pain. To make a really long story short my husband ended up being admitted and needing surgery. I made sure to tell the charge nurse that said he would not being getting a bed that he now has a bed on 3 West and to let her know her Bedside Manner is atrocious and she really needs to work on her patient empathy.

The overall staff provided excellent customer service and I was very please. The meals were very good, and housekeeping provided great service. Hospital is older rooms need upgrades and more privacy when discussing medical information in semi private rooms. HIPPA should greatly be consider. I was aware of my roommates condition and she knew mine d/t the Clinical Staff unfortunately could not discuss our medical conditions privately. Respectfully

Check in for my surgery was quick as was the required COVID test a few days prior. Staff, nurses, and doctors helped me feel at ease with the procedures. My operation went well and required an overnight stay for observation. The nurses, techs, and staff treated me very well and the only downside I can say about the Hospital was that some of the facility seemed a bit dated compared to St. Joseph's South or Tampa General. I was only there for about 24 hours so hopefully most experience the positives I did.

I had to choose between Brandon Regional amd Tampa General for my surgery. From what I've heard about BR it was not my first choice. However I chose them because of convenience. I was not disappointed. All the staff were exceptionally polite and friendly. They went above and beyond to make my stay comfortable. Nurse Barbara on A 3 is the epitome of was nursing is all about. I was very pleased with my stay there. Thank you Brandon Regional and staff!!

I just visited today because I have a fractured foot.. 29 Dec 2023 walk in 2:15 pm only a few people in the waiting room. By 2:45pm I was already in triage, vitals, taken, and registered virtually. Staff was awesome. I was a bit nervous coming here because of the reviews but I had an excellent experience! I know had I gone to St Joesph id still be in the waiting room. Two hours later literally I’m heading home! So happy!

Honestly, Tiffany has the best team on A5. Being as young, as I am getting bariatric surgery, I was very nervous, but the team from the moment I arrived to the moment I left, was absolutely amazing and communicating thoroughly everything that could happen and giving me the best care when I had pain and nausea. Checking in on me every couple of hours to make sure my symptoms were ok and my incisions were looking good. I was visited by all the appropriate departments prior to leaving and was given a lot of information and information packets to help me on my journey. Kay was amazing. She called me before the surgery came to see me in recovery and gave me a call after to check in on me again she is so thorough and full of knowledge. Brandon hospital is doing amazing things and the growth is so great to see!

I was recently admitted to this facility, A400 . Roberta, Dr. Patel and entire staff were unbelievably knowledgeable, kind and showed me wonderful care during my stay with them. Having been in the medical field myself for forty years , it was very reassuring to know I was getting the best medical care possible. They always made sure I was comfortable and safe and received the best of care. I highly recommend this facility.

Bryant Nue was an excellent care taker as I went for a stress test. He welcomed me as I arrived for the procedure. Polite courteous and caring. To see this sort of professionalism in such a young caregiver should be recognized by upper management and also rewarded for his perfect service. Thank you again for being so wonderful at your career

I was seen extremely quickly, everyone was extremely kind and listened to everything I had to say. They didn’t rush me and made sure I asked all the questions I needed to. They were informative about my care and made sure I felt comfortable with everything they were doing. I had an excellent experience.

i came to Brandon hospital after 4 days of puking and was in pretty severe pain at that point, and I’m so glad I chose to come here because the nurses and doctors are awesome. SO much better than Tampa general. Everyone has been so kind and patient which goes a long way. Shout out to my nurse Tianna. You’re awesome girl, keep it up.

Had a radiology test done. Guard was personable while doing his duties. Anna at Registration was very helpful and fantastic. She showed me to imaging location (due to my lack of direction lol). Alicia and Byron were so personable. They had great teamwork and conversing with they decreased my anxiety. They were clear in explaining the process and some images after. As busy as their schedules can be, they took the time and provided me undivided attention throughout test. I encourage them to continue providing perfect patient experience. Thank you!!! experience!

I have given birth of 2 children at Brandon Hospital many years ago and care for my whole family for 3 generations at this hospital. At the end of July I was there for chronic kidney disease and this hospital and staff members took wonderful care of me. Not long after my oldest son was at this hospital for covid, heart attack, seizure and a diabete. I would recommend offering a temporary wheel chair to patient(s) when he/she is allowed to be taken to a vehicle to return home. I fell at the hospital on July 27,2023. In my opinion Brandon Hospital is the ONLY hospital I truly trust for my care over Tampa General Hospital.

Had to recover after surgery for a couple of days on the d wing 3rd floor, and those that took care of me were amazing. Darnel, Lisa, Melissa, Roxy, and Monica were fantastic. They were always checking in on me and making sure I was good. I'm very grateful that I had this wonderful team during my stay. Thank you!

My mother sat in her own urine soaked bed for an entire shift. Nobody answered the call button or came to check on her for hours. I called and spoke with the unit manager who assured me it would not happen again. Well, the very next day she sat in her own feces for 3.5 hours waiting for someone to answer the call button. This place is unacceptable.

Professional and caring staff from start to finish. The entire nursing staff were attentive and ensured all care and questions were answered. If you have to be hospitalized, this is the place to go.

I recently had my son at Brandon Regional, in I can say my experience was great. All the nurses that I came in contact with were awesome when it came to my care. At first I was skeptical about delivery my son at Brandon because of the rumors I have heard, but to my surprise my entire stay was a great experience, no complaints.

I was admitted around 8 AM one morning after a car accident. I will say the doctors who checked me out did so thoroughly and I'm thankful for that. However, I was kept overnight for observation and did not leave the hospital until around 4 PM the following day. I wore the clothes I was admitted in that whole time!!! I was moved from room to room, probably 7 times. I was given one meal the whole time I was there - breakfast - and my requests for coffee were all but ignored. In one room I tried reaching the nurse via the remote so I could use the restroom. (I was hooked up to a couple of machines) but she did not have the "receiver" by her, so after about a half hour I had to use my own phone to call the hospital's outside line and ask for that particular nurse's station. The nurses are probably overworked. So hire more! On the whole, a really awful experience and I hope I never have to go there again.

The Emergency Room did not seem busy at all, yet I waited hours to be seem. Once inside it didn’t go any faster. Rec’d a chest X-ray and and COVID-19 test. Sent home, No medication prescribed. COVID-19 came back positive, some symptoms are still present. Now in 2 days when I get out of quarantine I will need to go to a clinic and get fixed.

The entire process was extremely well organized and everyone I met was caring and helpful. I appreciated that they explained every step in detail and patiently answered any questions I had. No one wants to have surgery but the staff at Brandon Hospital do everything they can to keep you comfortable and assured.

Check in was quick and without any corrections necessary. All the hospital personnel were great and I felt I was in good hands. Recovery went well and I was able to leave right on time. It was great knowing that my husband was allowed to be in the waiting lounge as in the past before the covid restrictions. Only difference was that he could not go into the patient prep area which was understandable. My thanks to all the personnel involved in my procedure, you were great.

i was treated here a couple of weeks ago for appendicitis and everyone was extremely kind to me and concerned from the time i entered the door. i was an older pediatric patient, i was treated with consideration and care and very quickly admitted and moved from the emergency room to the pediatric OR. the child life specialist, Maggie, was an angel and made my two nights there happy and bright despite the situation. all of my nurses (i had been through six by the time i was discharged) were amazing and everything was made as good as it could’ve been for how bad the situation was. the pediatric portion was great :)

The staff assigned to me and my surgery crew were great at putting me at ease and my overall experience was excellent. My only concern was during my first recovery stage after surgery two nurses were privately discussing that they felt the computer system was antiquated and needed updating along with a few other housekeeping complaints. I’m sure they thought I was knocked out, but it didn’t add a positive feeling to the situation. The next recovery crew focused on the task at hand were friendly and acted professionally and made me feel like my recovery was the top priority. .

My fiance just gave birth and the attention to detail and service was great. The celebration meal and cafeteria were more than impressive minus the fries. This hospital exceeded our expectations and if we ever have another child this is the place!

When I got to the hospital my nurse was Reggie he was kind, compassionate, caring, funny, respectful and understanding. He listened to me when I spoke of the troubles I was having and he didn't judge me, he listened and gave helpful suggestions. He made my stay very good and should be recognized and rewarded for the amazing job he does. I had to come back to the hospital and I had a nerd's name Marie Menard she was so very kind to me she respected me when I was fearful of being touched she completely took her time and talk to me and let me know that everything was going to be okay she then told me about a friend who had Pull-Ups for adults that I had recently told her that I needed more of but because I did not have the money I couldn't get she told me if it's the right size she will bring the diapers to my apartment to therefore I would be able to have some diapers she did not have to tell me about her friend having the diapers or not but she did she did not have to be as kind respectful and understanding of my situation but he did I truly appreciate her I really do because she is amazing and I really do believe that she should be recognized for how amazing compassionate and sweet that she really is I see this with all due respect I love Miss Marie because she is amazing she understands that she cares she even listens and a lot of times most people don't do that nowadays and I truly appreciate the kindness the respect the love and the compassion that she has for her patients she is an amazing woman and I hope that she gets recognized for it. My nurse manager Miss Roberta Works in building a level 4 is such an amazing woman last time I was here I told her I had an issue with my doctor and she made sure to fix the issue I told her that I had an issue with my nurse yesterday she made sure to eat the situation and make sure that I don't get that nurse again so therefore I'll be able to be more secure in the surroundings that I am in Ms Roberta is amazing and I absolutely love her she is one of the best nurse managers I have ever had in any hospital that I have gone to and I have now gone to four hospitals she is the best and I absolutely love her I think her still very much for being as compassionate as caring as dedicated to her job that he is she deserves the world for being as amazingly intent respectful loving caring helpful to her patients as she is.

My son was hospitalized at Brandon Hospital last week. We had some of the best nurses, techs and ARNPs. My son is special need and he received such great care. Not only him but they staffs took care is us too. A big shout out to the Heroes there! Thanks for all you do! YOU ARE APPRECIATED!!!

This is the most disgusting hospital I ever been. My mom is here for the last 3 days, they never cleaned the room or emptied the trash. There was a roach in the hall and the iv holder is rusted

My son was recently admitted to the pediatric floor for 2 days. Our experience was wonderful. There were doctors there 24/7 who were very thorough, easily accessible, responsive and invited our questions and input. The nurses were responsive, skilled and always included my son in his care by asking him questions and giving him options. They talked him through procedures before performing them. The child life specialist Maggie was incredible. She provided him with video games to pass the time, thereby taking his focus off his medical issues. She also helped him with anxiety and nonpharmacological pain interventions. Even the MRI tech Jonathan was incredibly patient and calming, explaining everything before it happens and never rushed. At night, we slept well with minimal interruptions. We were provided a private room with a reclining chair for a parent to spend the night to ensure he was never alone. They also addressed his needs secondary to his autism which helped them know how to better accommodate us. The director came daily to check in on us to ensure our stay was wonderful. I would highly recommend the pediatrics department and would return again if needed.

Cynthia Irene Edmondson Ballard. Thank you to all the doctors that cared for me at Brandon Hospital. Thank you to the staff in the emergency department, thank you to the staff in ICU 4th floor, Thank you to the staff in PCU second for. I was cared for, marvelous staff, and I cannot thank you enough for the amazing care I received. I'm going home this afternoon feeling so much better. What a wonderful caring staff always smiling. Always explaining everything. I felt so safe and wonderful! And the food was amazing! Housekeeping was marvelous! X-ray was marvelous! The entire hospital everywhere I was had just the greatest staff I could ever ask for! Now I'm going home feeling so much better and ready to start living my life again!

Horrible experience I went to the ER in Lakeland 24/7 at 10:18 am I was admitted and transported at 3:30 pm after waiting for an ultrasound pain level was a 6 I was told I needed a heparin drip by IV so at 11:00 pm still no drip or meds of any kind at midnight after asking why nothings been done and I’m still in pain they finally hooked up the IV at Midnight after waiting and being in pain for 14 hrs so I asked for something for pain and I was told I could only have one regular Tylenol by mouth which I was given so I was still in pain an hour later she asked if I could get something stronger to sleep the resident Nicole told her the doctor didn’t order any so give me ibuprofen as well I couldn’t take ibuprofen because of stomach irritation so after fighting back and forth to get something at 2:30 am I was given morphine to help with the pain this was the most horrible experience I’ve ever had I recommend not going here they are more worried about teaching than taking care of patients! Will never go back !!!!! 😡

MY 6 MONTHS UNBORN GRANDCHILD DIED DUE TO THEIR MEDICAL NEGLIGENCE. They left my daughter waiting on the emergency room for one hour until she received services. Because of this, contractions were not stopped on time and he died prematurely. STAY AWAY FROM THIS PLACE GO TO TAMPA GENERAL.

It was the ER and they charged for blood work and sent me on my way.

ER Staff and staff for room 317 was excellent! Felt very safe and cared for. Everyone wore a mask and gave me great care. Thank you.

I've had 3 births here and have absolutely no complaints for any of them. In fact, I believe my experiences were better each time. I just delivered on 9/19 and from the minute I walked in to the minute I left was absolutely amazing. Every single nurse and doctor that came to my rooms were all so great and went above and beyond. I felt like I was the only patient in the hospital which is a great feeling and so very rare. I will definitely continue to have my children delivered here. 100% recommend the Brandon Hospital Womens Center!

The doctor's, nurse's and tech were all wonderful. There was zero wait time both times I went Saturday morning and Monday morning. You are advised each step of the way what they are doing and what test was ordered. However, I went to the ER both times for the same thing and left both times hurting just as bad as I did when I went in. And I am now in worse pain than when I went in both times. So even though they are polite, friendly, very clean room's. My issue's were never resolved. What a shame.

I really loved that everyone was caring. The nurses, doctors, technicians, admins, etc. they all work very hard and many times under extreme stress, still everyone had a smile on their face and I could feel their caring. They are my heroes and heroines! Thank you all for taking care of me at the hospital! God Bless you all!

I was very pleased with the care I received at HCA Brandon Hospital. The intake process for my surgery was quick and efficient, as I had completed most of the relevant paperwork during my pre-op visit. The nurses and other attendants in the waiting area were pleasant, caring and helpful. I remember nothing about the surgery itself, but woke up in my room, which was well appointed if I had been there more than overnight. Nurses and aides were responsive to my many calls to the desk so I could use the bathroom. The aides tried to make me more comfortable whenevr they came into the room. When I had any appetite, the food was very good. It can be like a restaurant, in that you can order anything off the menu. My overall impression was quite positive.

I definitely recommend this hospital if you are expecting a baby. I had an absolutely wonderful experience even during the prenatal stage , I was monitored with weekly ultrasounds to check the health of my daughter as she was on the smaller side. Dr.Denhase took great care in performing my c-section and the nurses and staff were excellent in ensuring my health and recovering post birth. I felt cared for by every staff member as if I was their own family member . The food here was excellent and I love that your guest can eat for free. They kept my room clean and I couldn’t have asked for a better experience. Thankyou Brandon hospital

My OBGYN informed me there is a new ownership group now to this hospital. The improvements are so great! The nurses were amazing. Doctors for delivery were so communicative. Made my entire visit so much easier! Thank you :)

I have never been disappointed when visiting this facility and unfortunately for me, it has been more times than I like to think about. But, everyone there is so extremely thoughtful and kind as well as knowledgeable and caring. I am so glad this is located where it is for those of us that don’t live very close to a hospital or even an urgent care for that matter. Thank you so much for taking such good care of me and mine.

First visit after birth i was given the run around to get my daughter to outpatient labs. As soon as I got to where I was supposed to be I was met by registration. Gaby with registration was very sweet and helpful. I had to come back today and my experience was exactly the same and i am so happy I chose HCA.

This was my fifth surgery at Brandon regional Hospital. The staff and doctors on staff are very good. Everyone was attentive to their task at hand.

terrible. beyond repulsive. Someone else's urine was in my room and a bloody towel. Worst hospital experience ever. I ended up walking back to my room and asking to leave/be discharged with no treatment because also while I was waiting for a cat scan, there was about an 80 years old lady right next to me who refused to wear a mask and the hospital employees refused to make her as well.

It was a very bad visit for me I was having a miscarriage and the nurses very not as nice to me. They never wanted to do an ultrasound or anything to detect what was going on with but yet I had a miscarriage.

Had my pre-op paperwork filled out and ready to go by surgery on dec. 29, 2020. The check in and etc was very easy. No long wait time. All information was correct. The rn i had was wonderful and very friendly. The rest of the team that was going to be in surgery room came in, introduce theirselves. They had to check blppd sugar before sugar. And let me know what they will be doing and etc. I was already out before i got to surgery room. My surgery was on time. My surgeon and the ehole staff was amazing and awesome. When i was in recovery. That nurse checked blood sugar again and etc. Then was moved to another room where that wonderful nurse help get me out of bed. Set me up in chair with pillpw behind back. Got me something to drink and PB&J. Then she had to make sure i pee. And no blood before i was released. I had back surgery. And every body was great. Front the staff from the front door and etc. I even up an follow up call monday to see how everybody was and etc eith surgery. Made sure i had my follow up with surgeon and etc. Over all great experience like normal. I gave birth on januray 17, 2012. At this hospital. Had a great experience then. Plus if my child pediatrician not able to see them. I would drive to this h hospital pediatric. They are amazing and very patient.

I was brought to the emergency room via ambulance there was no air conditioning in the hospital i sat in a room for 2 hours and soaked through my clothes in sweat, waited for a nurse to let me know if my service dog that was in my daughters car in the parking lot was allowed to come in. I ended up walking out of the hospital after finally tracking my nurse down to find out the doctor needed to wait for more tests and she was still unsure about my service animal! it was beyond miserable. I am still having issues but its far better to suffer at home than my treatment at Brandon Hospital in my opinion. My attending physician was the only respectable staff member that was on my care team

It's a nice clean hospital but they like to do more than what you came in for.

I have had medical procedures previously at Brandon Hospital and they were ok but this previous procedure was of the highest caliber! They ensured that I was comfortable, checked on me often, and made sure I had everything I needed. The nurse that helped me with my release was extremely patient and was very polite!!!! They were on their game and made the best of a surgical procedure that it could be. I will go back!

Great staff,my wife was very pleased with the care she received during her knee replacement operation. In and out the same day and returned home. Very thankful to all the staff and nurses involved.

I found everybody their professional and caring

There have been times I did not like Brandon, but I feel in this case the care was excellent and the nurses and staff were very attentive. I appreciate the great care.

The staff and dr were great. Except the guy who tried to draw my blood... he poked me and left major bruises on both arms, one arm is sooo bad I could barely move it. It is still super bruised a week later and still hurts really bad. The lady that came in after got it the first try and it didn't bruise at all. Even though after the test the dr still couldn't figure out way I was in so much pain. Which is very frustrating. I was in bed for another 2 days in major pain before it calmed down enough to get up and back to work. Pain meds I was given to take at home didnt help at all.

I had 2 surgeries in this hospital and the service is outstanding! Thank you for the good experience!

Excellent all around from check-in thru checkout. The nurse in pre-op took especially good care of me . The same can be said about the staff in recovery. Everyone was extremely efficient and caring in these very trying times. I applaud each and every healthcare worker and please know that you are deeply appreciated.

The Drs and nurses do not communicate with each other or write down notes on your charts this is the worst hospital I have ever been too. I have lived in Brandon for 40 years and to see this hospital go down hill like it is ,is the pits .I was in there 9 days and absolutely noting was done but dope me up, I came out with no diagnoses, still in pain what a waste of time and money !!!!

A team full of courage ready to take care of anybody that walks through Brandon Regional Hospital 🙏

My unexpected stay was 3 nights and 4 days (Tower B, FL 3) - I am truly grateful for the care I received. Everyone including nurses, techs, assistants, food service, patient transport, doctors, were caring, kind and concerned with my well being. I can't thank them enough and pray for their well being.

Great nursing staff, treated with a great sense of professionalism from intake at the front door to my release! I had a great experience here.

Great service very concerning about human life Very helpful

Clean and efficient

(Translated by Google) They did not have the machine that she needed to perform a mammogram in service, so they only gave her medicine and sent her home, my disagreement was that for an admission that did not last more than an hour they charged her 250 US and the next day she had to ask for one medical appointment so that they could perform this exam (Original) no tenían en servicio la máquina que requería para realizar una mamografia por lo cual solo le dieron medicamento y la enviaron a casa, mi inconformidad fue que por un ingreso que no duró más de una hora le cobraron 250 US y al día siguiente toco pedir una cita médica para que le pudieran realizar dicho examen

I was treated quickly and the care I received was exceptional.

Was in ICU from 12/8/20 - 12/10/20, worst care I’ve experienced. It took them entirely too long to assist me with using the bed pan to use the restroom. Waited 15 minutes for someone to help me at least twice!

I arrived at the hospital by 7 AM. After being in the waiting room about 20 minutes they brought me in for a consultation. They proceeded to provide an ultrasound, the tech was pretty aggressive conducting the ultrasound. She definitely did not have any bedside manner. I was in return to the waiting room and about an hour later was brought back so that they can get vitals. One hour later I spoke with the waiting room Representative to find out any updates. About 10 minutes later I was asked for a urine sample, of which the restroom it was to be handled was the public restroom near the waiting room space. About an hour later the doctor came to tell me that they could not find anything in the ultrasound but at that time they did not discharge me they just had me wait in the waiting area. After about another hour and a half I checked in with the representative of the rating room, and was told that they needed to run a blood test, and they had not drawn blood as of yet. About 10 minutes later I was called into the back for a blood test. Once I completed the blood test I was back in the waiting room for another hour before I was finally discharged. After all of that they could not provide any diagnosis.

Friendliest hospital staff I’ve ever encountered. From the reception to the nurses all were kind and understanding and genuinely seemed to care about my needs and worries and or fears during my gall-bladder surgery. This was my first time ever having surgery or being in a hospital and they eased all my worries! Excellent experience despite what I was there for.

the women nurses and doctors are amazing ! I came into the hospital having contractions I was by myself but I promise the way they treated me it was like I was in a room full of family. I ended up having a emergency c-section my first type of surgery in my life and I freaked out. I really wish I could remember names but one nurse held my hand the entire time. The doctor that took care of me was AMAZING as well. Everyone that dealt with me that night even the after care nurses was amazing. No complaints at all. And this is my 3rd baby at Brandon hospital never had a bad experience I thank you guys so so much again.

I recently received the monoclonal antibody treatment at this hospital. I was very pleased with the scheduling/registration part. The employee helping me was Kay and she really went above and beyond to help me get the treatment asap. The L&D nurse who monitored the baby was super nice too. The staff who administered the treatment could have been a little more friendly, but overall, I was very satisfied.

From the time I got to the ER I was treated well . The nurses and the doctors seem to my needs.

Where do I begin? To start BRH sent me text messages in Spanish and then my pre-op paperwork was in Spanish. The multiple text messages that were sent in to me in English were completely unnecessary and only contributed to the stress and anxiety of impending surgery. The home instructions were vague and I felt rushed in the recovery room, possibly for COVID precautions. The check in process was simple and I did feel safe with the COVID precautions, really the only reason I am giving 3 stars.

I went in sick barely able to breathe. Covid related. I was sent home told I was not sick enough to keep me overnight. Next day I was rushed back to the ER at TGH who took me for in for 3 days. They never mentioned anything negative about Brandon Hospital but I can tell that they were in disagreement that I was not treated. Thank goodness there are still good places to go to get real treatment like Tampa General Hospital. Brandon Regional you failed me in this occasion and you need to know this. I am glad in the Bay Area we have choices of hospitals to go to otherwise I feel that my outcome would have been much different.

Was taken to Brandon Regional Hospital when I contracted Covid Pneumonia. Spent six days on the Covid Ward, the staff and nurses to a tee were outstanding and made sure I received good care. They kept my wife fully informed of my treatment and condition. I am thankful for the five days of Remdesivir treatment and the Plazma donation. Without the professional help I would not be here to write this review. I thank you all, god bless you And keep you safe

AWESOME in all areas!

Had a terrible experience at the 24/7 ER on Bruce B Downs. Would like to discuss with administration.

Treated extremely well!!

Dirty and of course they always kick everyone out before the holiday without meeting with the Dr. And answering any questions. A waste of time.

Brandon Regional Hospital is very good the staff good nurses are very good and they know what they're doing I would recommend other people for to go