This is my absolute nightmare dealing with this place. For one, I saw not only a nurse, but a nurse practitioner, spending an hour explaining my situation to them. It was in their combined professional opinion to increase my dosage, after you know, actually having seen me. Then, the medical director flippantly decides to not honor their decision. This naturally came after days of waiting for the medical director to even bother calling it in. If you get a prescription here, the medical director only calls prescriptions in once a day after 5pm, and if it's wrong, and it often is, you have to wait an entire day for the medical director to call it in if they manage to get around to it, or it's, you guessed it, another day of waiting. Then every visit is another charge, so if you need even a minor alteration to the dosage, you have to book an appointment, pay full price for the appointment, and pray that the medical director honors what the doctors prescribe you. This place is awful and is unreachable for their hour and a half lunch each day, and the entire operation is really skeevy. Take this into consideration before booking an appointment. The first person I saw wrote my prescription with the wave of her hand months ago and I saw her for maybe 5 minutes total. To increase my dosage (to a safe one mind you), I talked to two people there for about an hour who agreed to me having a NORMAL dosage, so that it wasn't dangerous. Then the medical director without seeing me at all randomly decided against it based on absolutely nothing. Now I am stuck taking an unsafe dosage of meds, and I have no recourse other than to switch doctors, which will now cost even more money. Avoid this trash heap. Edit: 1/16/19. Today they decided that they needed to see me again before refilling my prescription despite only seeing me two months ago and they are holding my prescription hostage until I come and pay them to see me. They say their policy is to see the patient every three months before refilling a prescription, and despite admitting that they saw me less than three months ago and only refilling my prescription twice, they are choosing to force me to come in to get a refill on a medication that is dangerous to just up and quit. I cannot afford to keep coming in and paying them whenever they arbitrarily decide to hold my meds. I am opening a case with the better business bureau, as well as an attorney in Hillsborough County against this facility for their unethical treatment of patients and holding their medications hostage to squeeze a little more money out of them.

Always have a problem getting script to the pharmacy as it only can be called in once a day and sometimes this does not happen. Ms Carlina was the best and always cared and knew her patients. My daughter loved her and we both do not care for any of the others. First our favorite nurse, Linda left a couple years ago and now Ms. Carlina is gone. Have to look for a new doctor again.

FIND ANOTHER PLACE TO GO, Mr. Breuggeman has no patience and acted like we were wasting his time, My 13 year old son has never had any kind of procedure before and needed to have an ingrown toenail removed and was a bit nervous. The "Doctor" spoke in such a condescending tone and was so rude and impatient with him asking smart questions about being nervous and inferring that he was in a hurry and had other things to do like paperwork. We left the office without getting the procedure done and made an appointment at a different practice which hopefully will have a little nicer bedside manner like a real doctor is supposed to do. Sorry we wasted your time you BIG JERK.

What happened to having consistent business hours. This is a medical office. When your days open are Monday, Wednesday, and Friday, and I call to get an appointment on Wednesday, and I have to call the other office just to find out you're closed and you're going to be open on the next day when the office isn't even usually open!?!! I get staffing shortages, but it's very frustrating as a patient that I can't even call your office on the days you're supposed to be open to make an appointment.

Overall great staff and providers, they will usally schedule same day or following work day. The two providers are very nice and address every concern that you present. I would recomend this doctors office for anyone that doesn't have insurance prices are very affordable!

Update: Nov 2022. Information provided by insurance company was inaccurate. It was the GI specialist who made the error in verifying the doctor being in network and the the charges were waived due the error.

The nurse practitioner was extremely kind however the staff has no idea what they’re doing in regards to sending in medication refills. What should have taken 30 minutes tops took 4 phone calls and several explanations as they don’t know the medications or how to contact a mail order pharmacy. Will likely not be returning. Update: was told my rx would be sent in on two separate occasions. Third call back I was told I need to be seen. Very displeased with this organization.

I am a New Patient and this is the worst experience along with customer service I have received. The front office is useless, there are younger employees that seem like they don't care to be there. They don't call for lab results, they don't follow up with you for your referrals, they don't check your HRA to see if have funds... I'm still waiting on my refund for charging me in person and charging my HRA account. I spoke to Sandy on 3 different occasions about this issue and all the other issues I was having and she just interrupts you with excuses anytime you express your issues and nothing ever gets done. On top of it all the voicemails are full, per Sandy its a system issue, apparently no one cares enough to it's been since February. The check was suppose to be cut last Thursday she had assured me of this last week and I call today to inquire and her excuse was that the owner didn't come in yet she didn't t me to communicate. I have been trying to be patient but I am really upset at the poor service I have received and she said she is the one who handles them, I told her she will be receiving a review online then because speaking with her is like talking to a wall. I asked Sandy can I speak to To get a hold of any other department other than to make an appointment it always goes to voicemail. If you can find another doctor I would really advise not to waste your time and patience with these people.

I want to say that Dr. Salvato is a wonderful doctor And cares about the well-being of his Patients and there needs .On the other hand his staff is very unprofessional. By far the worst group of staff I have ever dealt with pertaining to a doctors office . They are very rude , they make it sound like it’s an inconvenience when you call to schedule an appointment and to refill a prescription etc.They Take no pride in their work And it’s very uncomfortable as a client. There has not been one time that they have been friendly or considerate.

I love this doctors office!! I have been going there for about 2 years now...they can always get me in the same day or at least the next day...Ms.Johanna Pedraza is very nice kind and knows her stuff!! I just honeatly cant see how these people had bad experiences. I feel if more people wrote a review the great would outweigh the bad and even the good! But seems people only want to write a review if they had a bad experience!!!! Start telling more good ppl!!

Horribly unprofessional. The staff are always rude, especially over the phone. I get to my appointment early, but don't get called back until 30-45 minutes after my appointment time! No one cares or wants to be there. The doctor makes me take extra tests and procedures that I don't need just to squeeze money from my insurance! He holds my prescriptions hostage until I jump through hoops. I will be going to Baycare from now on.

I have had so many different doctors and I haven't been able to find the right one but this place is awesome the nurses are great they treat you right jessi is the coolest and is sympathetic!! The doctor maria is amazing!!! I love her she listens to everything and she doesn't just rush you or push things to the side. She literally looks at everything that you need looked at or into . The front desk lady is absolutely wonderful her name is gracie and she understands everything. I have no complaints with this place or the people. They are like family.

So Pleased with him,he was very easy to understand ,explained himself well to me,did a wonderful job 👏 **** 4 Star .I've been there 3 times no issues at all with him .I was nervous at first,but He assured me I had nothing to fear! He's A SUPER NICE Guy . He Worked on my husband's feet / toenails did great job. Staff were great. I was Blessed to find him ! God is good. Shirley

Absolutely terrible people!!! I DO NOT RECOMMEND!!! they do not care, they are not nice! I made a new patient appointment, confirmed my appointment with them, drove all the way there from tampa and they had no record of me and refused to see me even after I showed them the confirmation email that they sent! Horrible and a waste of time! The office is small, the waiting room is crowded as well.

This is the WORST doctor’s office I have ever been associated with. They NEVER answer the phone. You literally have to call about 6 times and choose each option, each time just to get a hold of someone. Then, when someone FINALLY answers, all they say is “PLEASE HOLD” and leave you on hold for 10+ minutes before answering your call. When they come back on the phone they are always RUDE and huff and puff because you keep calling asking about lab/radiology results. I had an X-ray done of my neck and I did not hear anything back for NINE DAYS. I called back every 2 days asking for an update and the only response I got was “we will get back to you once the doctor reviews it”. Finally, on the 9th day after the imaging, I called and they told me the results. This wasn’t even a response from the doctor. The receptionist pulled up a copy of the report on the computer and said “basically it’s normal” as if she had some type of authority to interpret my X-ray results. When you go in for an appointment, you do not get called back on time. I took the day off work to be able to go to an appointment there. The appointment was at 2:30pm, I sat there until 3:45pm and told them I was leaving because I was not even CALLED BACK YET. Save your time and DO NOT go here. It is worth it to just drive to Lakeland or Tampa to find a doctor that actually takes your health seriously. This place is a joke and they DO NOT CARE about your health.

Needed to be seen as a walk-in and they were able to squeeze me in. Staff and Doctors are amazing! They really do care. My entire family comes here and have nothing but good things to say about their experience. The wait is typical of any doctors office I've ever been too.

The diagnosis and pills were right - but what I missed when I visited here that they have not explained my condition (high blood pressure, cholesterol), they didn't give me any education, what to eat, if I should work out or not, what to avoid,etc. on the plus side it is really easy to see them and convenient online appointments, I just felt that I was rushed and I wasn't given any patient education... I changed my doctor the next year for the afore mentioned reasons. I think the doctor and office is not bad and has a potential but they need to do more patient education and answer patients a bit more, I think the quality woud go out of the roof.

I have been a patient since 2005 and nurse PA Mrs Helen Tepper is the best. Very patient, informative, honest and ALWAYS tells me when I'm not doing something right as far watching my blood pressure or taking my medication. Look forward to my next visit with her

I was looking for a Doctor in town and had a recommendation to come see Gerarda, since then I have seen multiple providers and all have been very empathetic. I'm glad I found this office, everyone makes you feel so welcomed. Front staff is very helpful and polite, I have a busy schedule and no one ever plans to get sick, they can normally fit me in the same day if not the next which I appreciate.

This is quite literally one of the worst medical experiences I have ever had. I booked an appointment online and drove for an hour only to find the office closed. Okay maybe covid precautions, so I call the number listed on the door. I was told that you can still book online but the office has switched to only three days a week but still accepts appointments for all other weekdays. Frankly, this office owes me gas money and my time back. I do not recommend them at all.

First time patient and I felt everyone was so nice and caring. The staff communicated well with making appointments and check in. They were each very sweet. The nurse was kind and easy to feel comfortable with. Dr. Salvato actually listened and discussed my concerns without making it feel rushed. He even offered a natural remedy which is a huge plus for me! I felt very comfortable and will definitely be using this office as my Primary Doctor from now on!

First time there.Not a good experience. It's like no one cares and over worked including the doctor.I think it start from him. Unprofessional I will go somewhere else that will aleast act like they care and great full to take my money.i have a friend that go there she is seeing the same thing it's not just me.i will never come back or recommend.

My husband and I always go together to get our toenails trimmed because we're both diabetic. We never have to wait more than just a few minutes to be called back, and the Dr. always shows up within 5 min. He and the staff are very friendly and treat us like family. I would recommend them to anyone.

I did not have to wait. The staff is friendly & Dr Brueggerman is so nice. He’s friendly & efficient. The office is is very clean & attractive. . It’s a pleasure going there.

The staff is very polite she helps me take my shoes and socks off as well as replacing the doctor he's great does a great job I have no problem I've been going for years and I'm very happy with I'll be there for more years to come.🙂

Very professìnal. This was my first visit, and he answered all my questions. I been having feet pain, and he explained why. Will definitely go back

Staff was friendly. Doctor was very knowledgeable. Had everything at the office to do X-rays. Was a quick and efficient appointment.

I've been very satisfied with the professionalism of Dr. Loebell, always easy to schedule an appointment and extremely short wait time after I check in.