1/5 Jasmin D. 1 year ago on Google
This
company
has
performed
a
bait
and
switch
tactic
on
my
fiancƩ
and
I
for
our
new
apartment.
First,
they
signed
a
contract
with
us
for
a
completely
different
unit.
A
week
post
all
parties
signing
the
contract,
they
informed
us
the
unit
was
no
longer
available
but
that
they
had
another
unit
available
for
a
higher
price
and
an
~1month
earlier
move
in
date
(we
are
aware
from
another
review
that
this
is
not
the
first
time
they
have
done
this).
The
higher
price,
they
told
us
in
writing
as
well
as
in
person,
was
due
to
upgraded
appliances,
new
cabinets,
new
countertops
and
new
flooring.
After
negotiating
with
them
on
move
in
dates,
we
gave
them
the
benefit
of
the
doubt
and
signed
a
new
contract
with
them
for
two
weeks
earlier
than
our
original
move
in
date
and
at
the
higher
price.
We
were
not
allowed
to
see
the
unit
before
signing
the
contract
nor
post
signing
the
contract.
They
provided
us
with
excuses
such
as
current
tenants
are
still
residing
in
the
unit
or
that
maintenance
for
upgrades
was
on
going.
They
also
showed
us
images
of
other
units,
let
us
tour
other
units,
and
stated
our
unit
should
look
like
these
and
like
the
images
on
their
website.
Upon
entering
our
unit
on
move
in
day,
the
only
upgrade
that
was
present
was
new
flooring
in
the
kitchen--our
apartment
did
not
look
as
promised
by
them.
Additionally,
the
unit
appeared
to
have
not
been
cleaned
(mold
present
on
porch
and
in
window,
food
particles
in
microwave,
hair
in
toilet),
and
several
infrastructure
issues
were
present
(broken
lock
on
window
and
back
door
to
porch,
warped
bottom
cabinet
under
sink,
broken
faceplates,
chipped
bathtub
coating).
When
we
asked
them
why
our
unit
had
none
of
the
upgrades
we
were
promised,
they
admitted
to
us
that
they
made
a
mistake
and
misinformed
us
of
the
unit
we
were
getting.
When
we
asked
them
how
we
could
remedy
this
issue,
they
only
offered
us
an
earlier
move
out
date
of
7
months
post
move
in
(rather
than
the
1
year
that
we
signed
for).
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