Joel, the salesperson, was professional and kept me informed the whole way through the process. The guys that installed the roof worked hard to get it done in the scheduled time.

Backbone Roofing replaced my roof after hurricane Irma. They were very reasonably priced and offered one of the best customer services experiences I have ever had. They were honest and reliable. Great Job guys. Thanks again!

We trusted Nathan with Backbone to handle the addition to our house and he did not let us down! He communicated with us very well and did not get irritated with me asking a bunch of questions along the way. I really appreciated that! He responded to any concerns we had quickly and made sure everything was just the way we wanted it. We would 100% use Backbone again and will refer him to our friends & family. Thank you so much Nathan! You are awesome.

I contracted Backbone to frame a cased opening and install my doors for a home office and add crown molding. While it took a while to get my job scheduled, when they installed, it was done correctly, cleanly and on time. I couldn’t be happier.

Had siding replaced and outside of entire home painted. The color scheme was perfect and looks great! "Pet" screening on patio looks great and should do the trick to keep feral cats out. All workers were professional. They were easy to work with and eager to please. They did a wonderful job and cleaned up all debris when finished. All easy to talk to from the top down and answered any questions that I had. I would definitely recommend them for any construction needs!

Hired them to remove a load bearing wall did a great job keep the good job up backbone

A local owned company who did a great job. Their crews were professional and polite. They were timely in doing the job and updated us of their progress. They did a beautiful roof job and cleaned everything up when they finished. Very comparable in their pricing. Overall, a great experience. Highly recommend them.

Such a great job! Easy to work with and my roof is beautiful!

My daughter had to get a new roof, so I called an insurance company to find out who they recommended. Backbone roofing was one of the roofing companies on their list. So we called and spoke to Nathan the owner, he came out, and give my daughter a free estimate, we didn’t realize the shingles had wind damage, Nathan was very knowledgeable and honest. He helped us through the whole process, answering all of our questions and concerns. Backbone’s team of people did an awesome job on my daughters new metal roof, they made sure everything was cleaned up, his team of people were very respectful. Nathan we would like to thank you and your team for an awesome job !!!! Jessica’s metal roof really looks great we are very pleased...

Joel was so great to work with. The crew was respectful and worked so hard in the blazing heat. Definitely recommend. So happy we replace our roof.

I can’t say enough about Backbone. This is the second job they’ve done for me. Nathan is a class act. He’s prompt with all correspondence. His crew is well organized and friendly!

HIRING THEM WAS A BIG MISTAKE and I DO NOT RECOMMEND THEM TO ANYONE. I hired Backbone Construction and Roofing to build a covered front porch, concrete sidewalk/walkway, additional concrete pad, a large concrete footer (later canceled) around my driveway, and a rear deck/patio with additional concrete at the steps. After signing the contract, they required me to get a land survey, which cost me $600. They require 50% down payment. After a few months later they tried to tell me the price of the decking materials increased by $3,500, which is a 70% price increase. FYI, if you back out of the contract, they will keep 10% of the down payment even if they do no work. They filed the permit with incorrect information classifying my house as a manufactured home and tried to change the build designs. I had to figure this error out for them. There was NO OVERSIGHT on the build. When issues were pointed out, I was told they would be fixed (most were never fixed) or that it was built that way as required by code (not true). Example: I asked for concrete footers using round forms above the soil line so wood posts would not touch dirt or be buried. What I got concrete were footers that are below the soil line that hold water (2 inches of water) at every post and at the bottom of the steps. A perfect situation for wood rot. I inquired about this issue during the build and they did nothing, they just continued the build even after I was told they would fix it (they never did). They just continued on with the build like nothing happened. By the time the front porch structure is in place and they told me there was nothing they can do now. They even tried building it without installing all of the concrete footers, even though the contracted drawing called for all of them to have concrete footers. During the demolition and build, they threw all of the trash, debris, screws, nails into a big pile in my back yard and front yard. They also left trash under the back deck and front porch. They mixed concrete on my driveway that I had to scrape and clean off when I came home from work. I also took it upon themselves to use my wheel barrow to mix their concrete and broke my wheel barrow. They also splattered concrete on my white PVC fence and did not clean it up. The porch frame work was apparently enough to pass inspection, but looked horrible (looks like they used scrap wood to frame out the roof, they used different width boards because it was all getting covered). Even though there was an engineered drawing done, they basically nailed as many boards together as needed to pass inspection. When they added the roof extension and shingles, they managed to crush all of my attic vents and did not even have the decency to bend them back into shape or tell me. I asked about the decking layout because I was never consulted on that. I was told the decking layout would be a specific way, which looked horrible. I asked them to make a slight change to the decking layout that would not cause any frame work to be adjusted. Backbone decided to say they would charge an extra $800 for “extra materials”. These extra materials were required because the failed inspection they had to fix, all of which was before decking layout issue. Once the porch and deck were built, still with issues not fixed, they failed the deck railing inspections. The rail slats were loose because they used the wrong parts, which also resulted in them manually cutting the step railings to make them work (this looks trashy and was never fixed by Backbone). They did fix the loose railing slats because they had too. Every railing was installed crooked/slanted, which they said they fixed, but they are only less crooked now. They also never called in the inspection prior to finishing the roof work. They subcontracted out for the sidewalk concrete pours. I ended up with a slanted sidewalk going from my driveway to the front steps. The bottom step also creates a tripping hazard that Backbone did not fix.

I contacted the owner Nathan, during the busy season for roofers and needed a job done quickly to be able to sell a house. Nathan was responsive and fair on the price, and actually got to the job quicker than expected. Overall the job took a few days longer than we hoped, but his guys were fighting through some bad weather that caused the delays. In the end, the job got done faster than the promised completion date, and looked great. I was able to sell the house with no delays. Thanks Nathan!

Backbone Roofing in Plant City Florida installed my metal roof and gutter system in Feb 2018. We love it!! Not only does it look great. Our metal roof is solid. Nathan Garrett and his team did a great job! The process start to finish was seamless. Enquired on the Backbone website and received a prompt response. Set-up a time for our roof to be inspected by Backbone. We received a quote. Then contacted Nathan to start the installation process. Materials were ordered and we agreed on an installation date. Nathan's team had our metal roof installed in ONE day. Started in the afternoon on one day and finished the next day around 1-2 PM. They were courteous and polite. They were also very thorough in cleaning up after the job was complete. It has rained a couple times since installation. When raining...it's actually a little more quiet. Not as loud when it rains. The gutter system works great as well. We've had several compliments on how good it looks. We have the best looking and most solid roof in our neighborhood. Thanks again to Nathan Garrett and Backbone Roofing. Outstanding! Very Happy. Mark W, Plant City, Floirda.