This was quite a disappointing experience, mainly because I wasn’t able to get in! I tried coming in on a Thursday AND a Friday, and both days, the doors were closed, even though there was a sign on their door saying “Thursday through Saturday: 4:00 PM to 2:00 AM. A local told me that sometimes they don’t open on Thursday, but it clearly said on their door that they’re open on Thursday. The same thing goes for Friday. Another local told me they might open at 5:00 PM, and I waited, but no luck. I was very disappointed, and to me this points to bad management. Will NOT be going back. Don’t bother.

When I say I love this place I really do it’s my first time here in Florida to stay and I’m in the Lakeland area and this is the place to come to if you wanna nice chill but very entertaining place this it you want regret it ☺️

Definitely a chill vibe. Was excited to try the hookah which seemed to have great flavors. The charcoal absolutely overpowered everything I tasted nothing but that. They really should consider switching to coconaras or at least offer the option being that it’s a hookah bar. Drinks tasted ok, but pretty sure it didn’t have any liqour. 2 stars for the quick service and the very polite woman taking care of us.

Thursday at 11:45 and they’re closed. That’s disappointing considering the sign out front says they’re open Thursday to Saturday 4pm to 2am

The lady helping us tonight was super nice, and the place has a great atmosphere. Hookah is $15 and beers are very affordable. The whole town around it is nice. Good stop from tampa to Orlando. Definitely going back.

Used to be a regular a few years back. Loved it! Visited again 11-27. Coals were not being swapped out in timely manner. They also charge gratuity and a service fee now. We had 5 people in our group. On the receipt, it states gratuity is charged for parties of 6 or more. Upon asking our waitress why we were charged, she stated that once the tab hits $75 or more, gratuity automatically gets charged. This did not make sense whatsoever. Forgot her name, but she had dark hair and her name started with a K. We didn't make a scene, just paid our tab, and left. 4 stars because the manager is wonderful though.

A real nice vibe, good drinks, great hookahs. I would have given a 5 but they lacked speed service. They only have 1 server, so service is slow.

Owner threatens to tow peoples car

Great place to have a great date night. they do have a $10 door charge now..trust me caught me off guard aswell but it's totally worth it for your privacy for u an your company!! So shout out to Lakelands downtown One an only hookah lounge!!! Keep up the good work an bless you all!!

Extremely friendly staff and stellar recommendations. Seating is comfortable and accommodating for small and medium groups. Location is perfect if you're looking for a bite to eat nearby.

I was shocked by the outrageous cover charge at Hookah Palace. It was completely unjustified considering the subpar experience. It felt like a money-grabbing scheme without any value for customers.

So I'm from NYC and we do hookah different where I am from. If you are looking for a relaxing hookah experience where you just sit and chill this is not the place. It's a pretty cool place--my husband and I were just surprised because it wasn't at all what we were expecting when his cousin said "the hookah spot." This place is like the local bar meets hookah meets a hip hop club. Again, awesome if that's what you went for, but startling when you just wanted to sit on some cushions and chill out.

This is the best spot in Lakeland for Hookah. Great vibes and awesome service. If you're not into Hookah it's still a great place to get a drink and hangout - great selections for whisky and my wife says they have the best Martinis in central Florida.

The place can make a good hookah and they always keep a fresh coal on top. It can get slammed on Thursdays on Latino night so don't expect a low key experience that day. It's the only hookah in Polk County that serves Liquor. The owner is usually working and he is very friendly. Their specials can be very inexpensive.

Had fun for my first time

Closed on Saturday hours after posted open time on Door and on Google, if you're coming out of your way go elsewhere unless you can call ahead.