1/5 Zellie N. 11 months ago on Google
Out
of
a
4
night
stay,
we
had
no
water
on
day
2.
Once
we
did
have
water
that
afternoon,,
we
had
no
hot
water.
They
continued
to
check
in
a
group
of
students
and
teachers
without
warning
the
customers
that
the
hotel
had
no
water
at
the
time.
Also,,
once
repaired,
the
customers
were
not
notified
that
there
was
no
hot
water.
Also,
when
asking
about
the
water
issue,
we
were
told
that
they
would
pass
the
complaint
on
to
the
hotel
manager.
We
would
have
liked
to
speak
to
Mr.
KISHAN
PATEL,
but
we
were
told
he
would
be
there
in
a
few
hours.
The
young
lady
took
our
name
and
room
number.
We
have
yet
to
get
a
phone
call.
The
rooms
were
nice,
but
you
cannot
do
much
without
running
water
and/or
cold
showers.
There
was
also
the
sound
of
the
train
and
traffic
from
the
road
throughout
the
day
and
night.
Vernice
and
the
gentleman
that
cooked
breakfast
were
so
sweet.
I
did
want
to
add
this
in.
Their
kindness
did
not
go
unnoticed.
We
will
not
be
returning
to
this
hotel
because
of
the
way
business
is
conducted
here
from
the
general
manager.
You
cannot
allow
staff
to
continue
to
check
in
guests
when
you
have
issues
such
as
this
that
has
not
been
repaired.
You
also
should
offer
some
type
of
compensation
or
make
arrangements
for
your
current
guests
in
a
situation
like
this.
You
could
offer
a
wash
pan
to
have
sponge
baths
and
offer
a
dish
of
some
sort
to
heat
water.