Ross Dress for Less image

Ross Dress for Less

Clothing store Womens clothing store Shoe store Mens clothing store Department store

Retail chain selling brand-name clothing, shoes, accessories & housewares at discount prices. People often mention store, Ross, line, good, prices, customers, customer,


Address

233 W Alexander St, Plant City, FL 33563, United States

Website

www.rossstores.com

Contact

+1 813-752-7271

Price rating

$ $$$

Rating on Google Maps

4.20 (762 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 11 pm
  • Thursday: 8 am to 11 pm
  • Friday: 8 am to 11 pm
  • Saturday: 8 am to 11 pm
  • Sunday: 8 am to 11 pm
  • Monday: 7 am to 11 pm
  • Tuesday: 9 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: store (20) Ross (10) line (9) good (7) prices (6) customers (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rita M. 1 year ago on Google
    Since the first Ross I ever shopped at I have made it my go-to store for myself for others as gifts, for christmas, for fun snacks and most of all excellent prices. I love having a plant city Ross right around the corner that is clean, well kept, and they have for the most part made sure they have enough cashiers so the lines aren't long.
    1 person found this review helpful 👍

  • 1/5 Yuwana K. 8 months ago on Google
    This use to be one of my favorite Ross to go too, but here lately it's such a mess it's down right gross and dirty. It's a shame management has let it get this way.
    1 person found this review helpful 👍

  • 1/5 Shannon M. 6 months ago on Google
    I don't even go in this store any more. It's a complete disaster.
    1 person found this review helpful 👍

  • 2/5 Jami G. 6 months ago on Google
    I love Ross. The selection is decent and the prices are good. My issue is with the staff, and mainly the manager at the Plant City location. I stopped by on my lunch break from work, quickly founded what I needed, and proceeded to the checkout. There were 8 people in line (two with heaping carts of purchases) and one person working a register. I spent 19 minutes in the line waiting to checkout and was fuming that another registered hadn't been opened as other employees could see the line. The manager came to the front to dismiss an employee for her break/lunch and then strode straight to the back of the store while ignoring the line. During my wait in line, a man picked up something from the jewelry counter and walked swiftly out the door with it. The alarm blared for several minutes without a single employee reacting and the young man at the register (knowing he wasn't supposed to walk away from the register) finally reluctantly walked to the entrance and deactivated the alarm. When I got to the register and mentioned it, he said it was a horrible place to work and he already had another job lined up. Manager is a failure for this store!! Take care of your customers and they may come back.
    1 person found this review helpful 👍

  • 4/5 Brandon M. 4 years ago on Google
    Great variety and occasional great finds. Checkout lines are usually long but if you find the right item it’s worth the wait.
    1 person found this review helpful 👍

  • 2/5 Evonne B. 1 year ago on Google
    Mixed. Found a few interesting items not found elsewhere. The customer experience at the dressing room is lacking, definitely not one that will keep customers going back. Shoplifting is a real problem and companies need to combat it. However, to treat all customers like they are kindergarteners and are shoplifters is not something a customer wants to experience just to buy an outfit.
    1 person found this review helpful 👍

  • 4/5 The CGM N. 1 year ago on Google
    We found a lot of good deals @ Ross. We were able to get several tops & shorts for my daughter, 2 pair of shoes for my son & 1 pastor of shoes for me & a pair of shorts. My wife got a super soft blanket that she really wanted. There was a lot of good stuff. I'd recommend checking them out!
    1 person found this review helpful 👍

  • 3/5 Sarah M. 2 years ago on Google
    Good deals but the place is a total wreck. Merchandise all over the floor and blocking aisles. Not enough employees to keep up with the crowd so it isn't really their fault. Alot of people letting their children throw pillows and toys and then just leaving it. Saw that both times I was there.
    1 person found this review helpful 👍

  • 3/5 K D. 9 months ago on Google
    The cashier was very polite and friendly. The reason for 3 stars is that the store is very dirty and unorganized. Ross can do much better with the store presentation. Poor management.

  • 5/5 A M. 2 years ago on Google
    Overall clean store. Upbeat associates even in the late night. They have a sense of humor and customer friendly. They did a phenomenal job. Didn't find what I wanted but worth the trip.

  • 3/5 SoCo 6 months ago on Google
    Limited selections of clothing and other assorted goods. It's not the fault of this individual store that their merchandise levels are low, nonetheless the reality is there's been a far better selection next door.

  • 4/5 Kalo S. 1 year ago on Google
    It was great found good deals! The young man cashier was very nice. Store could be a little bit cleaner

  • 5/5 Katherine M. 4 months ago on Google
    GOD 😍 one of my favorite places... If you have never gone to the Ross store, you need to go. Prices are good. They sell clothes for all your family. They also sell stuff for the house. If you still need to shop for Christmas and don't want to spend too much money, stop here. Go and see what they had for Christmas; you're going to love it❤️

  • 2/5 Rolando M. 10 months ago on Google
    A long line going to the back of the store and only 1 cashier. She even called for help and no one came. Ridiculous!!!!!

  • 2/5 Charley W. 11 months ago on Google
    Yikes! This Ross is everything I despise about discount stores. It was not clean. It was messy and well, just no. Sorry. I won't come back to this Ross again.

  • 5/5 Aldrin P. 1 year ago on Google
    Great store I need help and the manager help me he's really polite keep up the good work

  • 5/5 D J V. 1 year ago on Google
    First off I was trying on shoes, But they had the security wire on them it was 6in long how are you supposed to walk? A bery proffesional young nan named Judayan, although he was working the counter alone ( ROSS, Ya need more people on Sunday nights ) Removes the wire, added a security Tag, GREAT SHEINKAGE PREVENTION, in 10 seconds, and goes Right back to Checkin people out. OUTSTANDING ! DUE to Him, I bought 2 pairs of sneakers and 2 pairs of pants ! I went in for one pair of Sneaks. Make him a Manger, or Ill steal him from you and make him one in my Company. Note: Hector is also TOP NOTCH, Honest, I had left my Phone on the seat at which I was trying on those very Sneakers afortmentioned...he hunted me down in the store to return my Phone to me. OUTSTANDING customer service. Thank You for hireing these 2 gentlemen. D J Van

  • 5/5 Mar T. 9 months ago on Google
    This place is great but you have to overlook the disorganization of the items. Great prices too

  • 5/5 RICK G. 1 year ago on Google
    Awesome customer service, notice when there a line call for more help in front been here many times

  • 3/5 navy_seal_officer_1969 “Senior Chief H. 1 year ago on Google
    This location has staff that are not terribly interested in helping out customers with questions. Not very friendly or polite. The store needs more help & appears to be short staffed. This location has problems with keeping the store properly stocked and tidy. (No doubt due to lack of employees)

  • 2/5 T. T. 1 year ago on Google
    The store was very messy things looked thrown around. The rugs were a mess some were on the floor. Really pathetic that a Ross looked the way it did.

  • 1/5 lisa m. 1 year ago on Google
    The store looked like it was hit by a tornado. Clothes and shoes scattered all over the floor. Hangers were scattered everywhere. I have never seen anything like it. We walked in and walked right back out once we realized what a mess it was.

  • 4/5 Jason B. 1 year ago on Google
    This store always has new stock coming in. If you don't find something one day you might find it the next. The prices are great for the brands.

  • 1/5 Dylan C. 1 year ago on Google
    Another corporate giant not caring about customer service. 2 people checking out a line of over 50 customers… cheap corporate greed. Shouldn’t take over 30 minutes to check out.

  • 1/5 Lisa T. 1 year ago on Google
    The store is a mess I've been there twice this past week because I had to return something and it looked just the same as when I was in there a couple days before, not enough employees and there's only 1 or 2 cashiers with a bunch of customers waiting in line and most of the employees are rude

  • 4/5 William F. 1 year ago on Google
    Good prices. More clothes than household items. Staff works hard to keep store organized.

  • 5/5 julie w. 1 year ago on Google
    Best place to shop on the planet! They have everything I do & don’t need! I’m pretty sure my car knows when I’m close because it goes there w/o me realizing it! Great prices, good stuff!

  • 5/5 Dorthy H. 1 year ago on Google
    This is an awesome store with an awesome staff. They really take their time with you and stand behind their product.


Call +1 813-752-7271 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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