I haven’t been to this store since it was Southside. Needed a new pair of boots. They greeted me as soon as I walked in, but didn’t hound me. They checked in once (it was taking me a LONG time😂), and I said I’m fine. Later, a young man named Caleb came over to see if I needed help…. Boy did I, and HELP he was! He was perfect; not pushy, but had great ideas and really tried to see exactly what was going to make me happy! I love my new boots!

No more business from us! Never can be found in the system and I give my info every time over and over again. ...Remington and Way out West have gained our business!!!!!

Great store with a very friendly and helpful staff. I had a minor issue with a Jacket I bought and they went above and beyond to rectify the problem. I would highly recommend this store to anyone looking for anything western. Absolutely love there selection.

Best boots and belts in the area. I did have a hard time finding the belt of my dream in my size. 32" waist.

I love this Company! My husband and I have been to all three stores within the last three days shopping looking for different items.

Bought a pair of boots for $317 cash! Decided 5 days later I didn’t like boots so I brought my boots back WITH ORIGINAL receipt to be told I can’t get my cash back! Not only did the girl at register constantly roll her eyes she was extremely rude to other customers in store also! Don’t buy boots from here unless you make sure they are perfect because you will NOT get your money back! The girl at register then proceeds to call her boss”TASHA” on her cell phone for “Tasha” to not let me get one word in on phone and told me come back Friday after I told them I lived 1.5 hours away her response is “sorry”! Beware of buying boots at this place ***RETURN POLICY IN PICS***

The ladies in the store were so helpful! My boyfriend bought me a pair of boots that didn’t fit we exchanged them with the help of the two beautiful ladies. They made us feel right at home! Thank you ladies!!

I went to get rabbit food at tractor supply. my son was looking at boots they didn't have kids boots. So we went to Russell's Western Wear & picked out for my son. The store is really nice I will be coming back because they got some cute dudes and cute outfits for women. The employees were very nice as well.

Always a very pleasant experience at this location! I avoid the Wesley Chapel store that’s near my home and make the drive to this location for the excellent service. Gage was more than patient in helping me find the perfect pair of boots and Anthony was very knowledgeable when it came to shaping my new hat. This store continues to earn our business because of the people they are employing, keep up the awesome work!

Hannah at the Plant City store was phenomenal and personable. She was very helpful with her knowledge of boots and hats including fit and care of the products.

Great informative and professional staff. Bought a new hat today. Great experience I will be back for future needs and I highly recommend Russell's plant city.

This was our 1st experience at the Plant City Russell's Western Wear store. They had a nice selection of women's leather purses & my wife found one that she liked, so we bought it. The store manager assisted us with the transaction.

Anthony gave me an entire history lesson on the quality of boots made in the United States as well as Mexico. He changed my way of buying boots and went above and beyond to describe every amount of detail to me. Truly a different employee, especially after going to three different boot stores in the immediate area.

Left my hat to be cleaned reshaped on a Sunday I was the next hat up Friday my hat hadn’t been touched awful customer service

Stopped by to pick up a birthday gift for a friend and wound up buying twice a much for ourselves lol. Great country store!

I love this store! Great products all around. Tasha is great!! Very helpful, kind, courteous and friendly. Stop by and say hello she is great!!

I was looking for some pull up work boots this pass Sunday with my wife in the Brandon area and not having any luck. So I called Russell’s in Plant City and told them what brand I was looking for and a lady ask me what size and told me to hold on for a minute. She got back on the phone and told me she had 3 pairs in my size. I told her thanks and I was on my way. So the wife and I walk into Russell and we was greeted by a lady name Tasha. I told her about the phone conversation I had with a employee on the phone and she told me that it was her that I talk to on the phone. So a employee name Caleb took me to the area I needed to go to help me find my boots. Got my boots and check out. I talk to lady Tasha and found out that she was the manager and thank her for great customer service. I highly recommend Russell’s. Thank you very much.

Always a wonderful experience interacting with the great at Russell's. Started in Plant City looking for new work boots; found a great pair but they didn't have my size. One of the best things about Russell's is multiple location close to me. They called the Dover store and had them hold the boots cor me. So glad they did because it was the last pair in my size and wouldn't you know it, just as I arrived in Dover there was someone asking those boots in my size. They told him they were holding g a pair cor me and if I didn't show up then they could let him buy them. Was great to see the respect these young folks show their customers. I would recommend Russell's to anyone looming for top names in western wear and a place that treats you with respect. The people make it so comfortable. Thank you to all those who helped me out today and every time I've been to you stores. Definitely gets top reviews from me.

Great selection, super clean and well organized. Incredibly helpful and friendly staff!

Love this place. The staff is always happy to help you out without making you feel pushed for a sale. Thanks you guys. I also love that i can fine something girly for myself too.

Great selection of dress boots and work boots as well as western wear,prices are reasonable for what you are buying,you get good quality with all merchandise

Great selection of boots! Store was clean and organized. Staff was very friendly.

We stopped into the store last week. A big selection of western wear to choose from that we were there for a couple of hours. The staff were friendly & very helpful answering all of our questions about boots & hats! The tall gentleman even went out of his way to get us boxes for our hat & (2) boots we purchased. Needless to say that we bought more than planned when we stopped in....but the selection was so good we couldn’t help ourselves! It was retail therapy due to a loss in our family- our beloved dog - Sorona! Thanks again to the Plant City location for your selection, friendly & helpful employees! You cheered us up! We will back for all things we need western!

Anthony and Gage both did an awesome job! My dad is a picky shopper and has to try all of the wrong ones so that he is sure that he found the right ones. They both were very patient and took the time to be sure all of his questions were answered. This store is very well run and has an awesome staff that always seem eager to help! Thank you