One of my worst hospital experiences yet. I’m 19 and 27 weeks pregnant and my blood pressure has been higher than normal for me and I have upper right abdominal pain. (All signs of preeclampsia). I came in seeking help and while they got me to a room quickly the nurses lacked compassion and didn’t listen to my concerns. They doctor didn’t bother seeing me once. They stopped monitoring my blood pressure after an hour because it “wasn’t high enough to be a problem” and when I kept asking about the pain I was experiencing practically in my chest they told me it’s either heartburn or just from the weight of my belly. Which is bull because that side is so tender I can barely touch it or sleep on it. I even mentioned that I haven’t had an ultrasound since my 10 weeks and they never did one. They did some labs and sent me home because “you have an upcoming doctors appointment, just go then.” And they made me feel like all my concerns were unnecessary. After that they discharged me. Not to mention they never told me my results just said they came back fine but didn’t actually tell me how everything was looking. They never even bothered getting me water or an IV, nothing . I know I’m young, but the care I received is unacceptable and honestly shameful. Ik my blood pressure fluctuates but it shouldn’t be high first thing in the morning. All in all it was a horrible experience and the way they made me feel like I don’t know my body is frustrating. They sent me home with a list of common pregnancy symptoms and it’s funny how the symptoms that you should go to the hospital for is what I was experiencing, but according to them “pregnancy is just hard and what you’re feeling is normal.” Don’t even bother wasting your time with these people, especially if you’re young, they’ll make sure to make you feel like a burden. Update: now 4m PP. I went to a different hospital and turned out I had a swollen gallbladder, a bruised rib cage and severe pregnancy diabetes (blood sugar almost at 200) fasting. I became high risk and received much needed care thanks to trusting my gut and getting a second opinion at another hospital.

Worst experience ever in life. The staff is inconsistent with visitation hours an requirements. The first day I waited 4 hours plus the nurses added an additional 30 minutes each time I asked for a update. Daughter has c section at 6:45pm out of Preop at 9pm. I didn’t see the baby til 11pm 2 hours offer my daughter was in her room. I came back the next day only for the badge machine not to work an lead me to be integrated upon each entry. After we arrive at Nicu we are greeted at the door stating the only children that can come in is the children of the parent. I asked to send survey an charge nurse we are left waiting in the waiting area. On a scale from 1-10 I would give them a O. Worst experience ever!!!!!!

One of the best hospital I ever been , my wife have a c-section everybody care and check my wife so often , c-section it was fast and doctor seems very confidence and what they were doing , after that we went back to the room with our baby 👶, and and they check all the time , until we get move to the 5 floor wich the rest mom area , wonderful service , she was bee check all the time and the baby , and the especial dinner UT was amazing thanks to all of u for u hard work God bless you 🙏

When I was there in February 2021 I had the best experience labor and delivery. The nurse I had knew how bad I wanted to give birth completely natural and she was completely supportive and basically acted as my doula. She was encouraging, compassionate and a dedicated L&D nurse. I couldn’t be more grateful for her or asked for a better nurse. Although I made it to 9cm naturally, I was stuck for 4 hours at 9 cm and she advocated for me to get the epidural so maybe my body would relax. Most people don’t get it that far along as it’s incredibly hard to sit through but she fought for me, per my wishes and I did get it... needless to say I ended up still not progressing and baby heart rate was dropping so we ended up getting a c-section. However the encouragement from that nurse was so empowering. I believe her name was Michelle... maybe not but I know it started with a M and I will never forget that nurse she was a blessing . Very happy with my experience at Carol Jenkins. Will certainly return for future children

Doctor James Murray the best obgyn he did an amazing job with my c section with the other nurses I felt comfortable they took great care of me and my baby I look forward to having all my babies here thank you all your doing a great job I appreciate you guys

This hospital was great. I had to have my son through emergency c section and they really cared not just for me and my son but my husband as well. Though I had to deliver a different way, they were kind and made sure we were okay. Thank you to all the nurses and doctors that made my sons birth so easy. 09/18/2022

Great experience considering we had to go there! Couldn't have been happier with the service we received. From the receptionist the nurses and the Dr! All great and my son was just dehydrated so that was a good learning experience for us to make sure we drink more. Would definitely recommend here if you need a good children's hospital!

The way they took care of my Autistic/ADHD Daughter and me. There's no words to describe the way they made me feel welcomed and yes I would bring both of my daughters back to this hospital I highly highly recommended from the doctors to the nurses even the cleaning service I love that all the experience was more than warming I just loved it overall I just love that

My original review when they first open was negative (My son got poor care and we waited 4 hours for it. Luckily a specialist saw us in next day and save his life). Second visit I was hesitant to go there but out of choices because it was the middle of the night. My son was covered in hives. The staff took us right back and the doctor came quickly. He seemed knowledgeable and had appropriate bedside manner. My two visits here were night and day... I hope the second visit shows the level of care they are providing now and the staffing issues have been resolved from when they first opened.

I highly recommend the Children's ER located in LRH. This Facility was extremely clean. The staff was nice. The only concern I have is with the intake nurse. She appeared to be too robotic. Instead of greeting us, the first thing she said was, " what's the child's birthday". I simply replied, "how are you?" Once I said that she straighten her demeanor. More on the staff, the triage nurse was nice and the doctor were exceptionally nice. My daughter was comfortable and I too with how she handled us. The doctor understood that my daughter was in excruciating pain being that my daughter had broken her arm 2 hours prior. Im more than positive she wouldn't have received that type of care at Winter Haven Hospital. Parents: I highly recommend this hospital

I went in this morning for my first surgery ever and to say I was terrified would be an understatement. Everyone was so helpful, friendly, caring, and answered every question or concern I had without making me feel like a burden which is so important when it comes to your health - from the staff at the check-in desk, the staff that gets you changed and hooked up, to the nurses and doctors. The facility was very clean and the operating room was a really upbeat atmosphere. For a condition I’ve dealt with for almost 11 years, to finally get answers and validation was one thing but this facility and the care of everyone there made it so so easy. I’m blessed to have been there.

Hey I came on October 16, 2023 and my appointment was at 3:15 and I got there at 3:30 and before we got there my mom called and they told her that she can still come. And we drove almost 2 hours. Then my mom went to talk and she also ask for the manager are someone and she was laughing and being so disrespectful and rude to my mom and making dirty faces. And her name is Meleny and her last name starts with an H so don’t go to that lady are don’t let them curse at you because she did freak her and the hospital worse place I’ve ever been and seen