1/5 Nick P. 5 months ago on Google
This
is,
hands
down,
the
worst
hotel
I’ve
stayed
at.
I’ve
stayed
at
SpringHill
suites
or
Fairfield’s
in
over
20
cities
in
the
last
2
years
and
never
had
the
experience
I
had
here.
I
reserved
a
room
for
Wednesday
Nov
8.
When
reserving
it
showed
they
had
multiple
rooms
available.
After
driving
6
hours
to
get
there,
I
arrive
and
there
is
no
parking
(more
on
that
later),
finally
find
a
spot
when
somebody
leaves,
go
inside
and
find
the
guy
behind
the
counter
on
the
phone
trying
to
resolve
an
issue
for
the
lady
at
the
counter.
30
mins
go
by,
still
waiting,
and
finally
get
to
check
in
only
to
be
told
my
room
was
given
away.
Evidently
that’s
the
same
thing
the
lady
in
front
of
me
experienced
as
well.
Was
told
I
was
“being
relocated”.
Giving
a
room
away
like
that
defeats
the
purpose
of
a
RESERVATION,
and
the
guy
could
have
mentioned
that
they
weee
out
of
rooms
rather
than
letting
me
wait
30
mins
to
be
told
this.
The
most
unprofessional
behavior
I’ve
seen
by
a
hotel
employee..that
guy
is
in
over
his
head
at
that
counter.
In
all
my
hotel
stays,
never
have
they
given
my
room
away.
And
the
reason
for
no
parking
in
the
lot?
They
let
some
clown
with
an
oversized
truck
and
trailer
take
up
6
Parking
spits
by
parking
sideways.
Not
in
the
back,
or
off
to
the
side,
but
in
literally
the
closest
spots
to
the
front
door.
Which
is
a
level
of
ignorance
I
also
haven’t
seen
elsewhere.
And
the
guy
working
the
counter
evidently
didn’t
care.
Complete
clown
show
at
this
place.
Not
to
mention
the
cleanliness
is
subpar
for
a
Marriott
property.
It’s
red
roof
quality
with
below
red
roof
service
at
Marriott
prices.