American Eagle Store image

American Eagle Store

Clothing store Womens clothing store Fashion accessories store Mens clothing store Swimwear store Denim wear store T shirt store Underwear store

Chain selling trendy casualwear, shoes, accessories & loungewear for guys & girls. People often mention store, clothing, service,


Address

11211 120th Ave #70, Pleasant Prairie, WI 53158, United States

Website

storelocations.ae.com

Contact

+1 262-857-6928

Price rating

$$ $$

Rating on Google Maps

3.90 (147 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: store (8) clothing (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Erica R. 2 years ago on Google
    If you plan on ordering something online and having it set to pickup in store DONT. I got an email saying my order will be ready WITHIN 2 hours. 4 hours later and my order is still not ready to be picked up. It was only 2 ITEMS and the only reason I set it to pickup was because I got a promo code online that made the order cheaper. I called the store and they just told me I had to wait when it had already been 3 HOURS. Literally the worst customer service I’ve ever experienced, I had to cancel my order.
    1 person found this review helpful 👍

  • 5/5 Jordan M. 4 years ago on Google
    Stores good. Flow of their store is pretty good. Mens on the north side womens on south. The specifics I had for them they were able to meet. Had them dig in the back and worked out great as I bought 3 shorts and 2 pants. Service stepped up from last gear so good job to upper leadership getting the right people in the stores.
    1 person found this review helpful 👍

  • 5/5 Mitchell F. 3 years ago on Google
    Great clothes. Good sale prices. Been shopping here as primary clothing store for myself since 1997 and now for my teenage kids. Quite nostalgic
    1 person found this review helpful 👍

  • 2/5 Trust in the u. 5 years ago on Google
    They customer service the heck out of you in this store. Like, leave me alone and let me look around! Also, the manager’s (male) breath smells like death. If you work with people at least make sure your hygiene is up to par. So the overall experience sucked.
    1 person found this review helpful 👍

  • 1/5 Cristina C. 9 months ago on Google
    I spent just about half an hour picking out beautiful dresses, shorts, tees, and jumpers to later try on in the fitting rooms. I spend about a whole hour trying on pieces of clothing in the fitting room, having to fetch other sizes myself as there were no associates to help. When I went to fetch these sizes associates gave me dirty looks and laughed at me for still being in the size that had not fit me. I had super high hopes for the clothing, as I eventually found my sizing and I was convinced that the clothing was for a good price. As I check out, it turns out that the majority of the dresses, shorts, and jumpers had all been full price, without any discounts whatsoever. I tell the cashier that all of the locations where these clothing pieces had been were all discounted and she told me that the price shown on her register had showed full price. I even asked her to call several associates down, as I had asked them before if those clothing pieces had been according to the promotions listed in various signs. They all agreed and admitted to thinking the same as I, that all of the clothing I had picked out had been discounted. All three associates come to find out that their store had been completely unorganized and chaotic. I only ended up buying 3 items out of the 17 I had tried on. Absolutely unbelievable and extremely dissapointing. I had such high hopes. I almost wanted to cry because of all the time I had wasted.
    1 person found this review helpful 👍

  • 1/5 James r. 11 months ago on Google
    When someone smells bad, it can be a very unpleasant experience for those around them. The odor can be caused by a variety of factors, such as poor hygiene, excessive sweating, or a medical condition. Regardless of the cause, the smell can be strong and overpowering, making it difficult for others to concentrate or even carry on a conversation. In some cases, the odor can be so strong that it can be considered offensive or even repulsive. It's important for individuals to take steps to maintain good personal hygiene and seek medical attention if necessary, in order to avoid creating a situation where others may be uncomfortable or negatively impacted by their odor.Unfortunately I was greeted by very unhygienic teenage girls, I didn’t catch their names but it started with the letter “V”! I was very unhappy and will not be coming back!😡
    1 person found this review helpful 👍

  • 1/5 Jamie A. 2 years ago on Google
    Tons of teens working here. Not one said hello or asked if I needed help. Jeans were $50 when you can buy from the store online for $30. Poor service.

  • 1/5 Daniel S. 2 years ago on Google
    Funny how the sales associates try to get you to sign up for a credit card after repeatedly responding with no. For example, "If you answer a couple questions on the screen, you can get a 10% discount" - first question being "Type in your social security #" Scary to think about how many people fall for this on a daily basis so they can get their $20 incentive.

  • 5/5 Jessica 2 years ago on Google
    Friendly and informative staff. My husband loves this store and we went to use a gift card he received. Found a great sweater and a few items on sale. Overall, great experience.

  • 4/5 Eddie M. 3 years ago on Google
    Great Jean's for men. Lots of styles. Sign up for email alerts for a discount. Plenty of parking. Only drawback staff is young and take awfully long on the cash register causing lines to form quickly..

  • 1/5 Greg B. 1 year ago on Google
    The check out line took over 30 minutes and the service was a little rude

  • 1/5 Jennifer C. 1 year ago on Google
    AVOID: American Eagle -Prime Outlets Pleasant Prairie,WI. Terrible customer service. Rude employees.

  • 1/5 Netta P. 1 year ago on Google
    Extremely rude customer service especially from eligah. Will never visit this location again!!! Based on the reviews this location is struggling with how they treat their customers.

  • 1/5 Kathy M. 9 months ago on Google
    People very rude. Store is messy hard to find.

  • 1/5 Jessica A. 8 months ago on Google
    When you walk in no one greets you or checks on you. The workers just stare at you and it’s really awkward.


Call +1 262-857-6928 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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