Cousins Subs image

Cousins Subs

Restaurant Sandwich shop

Sandwich chain specializing in hot & cold subs, plus salads, in a counter-service setting. People often mention order, bread,


Address

9901 77th St, Pleasant Prairie, WI 53158, United States

Website

www.cousinssubs.com

Contact

+1 262-697-9330

Price rating

$ $$$

Rating on Google Maps

4.20 (228 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: 10 am to 7 pm
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: order (7) bread (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 AA D. 3 years ago on Google
    To be honest the cheese steak was very full of hard gristle and the lettuce was so hard I thought it was raw cabbage or something. I've always loved your cheese steak but I told myself I wasn't going to be coming back after this..I still have you three stars though because I have the feeling it's more related to your suppliers than your store specifically.. BUT..I think you need to actually eat some of each shipment you get in order to be able to ensure that the quality is high.
    1 person found this review helpful 👍

  • 1/5 Raymond R. 2 years ago on Google
    Ordered a cherry shake for my son. It was gross and tasted like cough syrup. Asked for a different flavor and was charged for it. Yuck
    1 person found this review helpful 👍

  • 3/5 Michael S. 1 year ago on Google
    Like the food, but only two people seem to work here. 22 minutes from entering to being able to order, receive food. They are polite, diligent and hard working but they need more than two people working the register/grill/business during peak lunch hour.
    1 person found this review helpful 👍

  • 1/5 Patrick W. 1 year ago on Google
    Unfortunately this Cousins makes pretty darn good sandwiches and their soups are great as well as their french fries. The problem is their absolutely ridiculous hours! They close at 5:45pm. They should put a sign on the door that says go to Subway because we are stupid and close before dinner time. On Sundays they are open for 3 hours 11am-2pm.
    1 person found this review helpful 👍

  • 5/5 Max R. 1 year ago on Google
    Delicious, fresh sandwiches made to order and fully customizable. Joe was friendly and helpful in placing our order. Clean restaurant with a lot of seating, beverage options, and sides. Reasonable prices and sizable portions makes this a great lunch spot!
    1 person found this review helpful 👍

  • 5/5 Xander B. 7 months ago on Google
    Delicious food that was worth the wait, caring owner and hard workers! Couldn’t recommend enough!

  • 2/5 Morgan “Moogz” T. 1 year ago on Google
    2Pm on a Sunday. We walked in and saw a staff member stocking chips, didn’t get a hello. Walked up to a counter to be greeted by a not so happy man. I’m pretty sure the bathroom had hand sanitizer instead of soap 🧼 lol but it did smell good, like cinnamon. There was a baby spider in the corner lol None of the tables were wiped down or clean. I would think that takes precedence over restocking chips but what do I know? Got our subs- chicken Philly and a club sub & it was like eating all bread with two slices of turkey meat from those prepackaged deli containers. It was the weakest sub I’ve ever bought lol flavor was good enough, so it gets two stars. Fries were good & skinny. Fries are fries. Overall, it fed us and it wasn’t disgusting but we wouldn’t go back.

  • 3/5 Casey Cousin I. 6 months ago on Google
    Rarely on time with online pick up orders. Also, when late, frequently 10-15 min late past pick up time. Wouldn't recommend on a lunch break.

  • 5/5 Jay N. 5 months ago on Google
    Great sandwich shop. Fast, friendly service. Cannot ask for a better experience.

  • 1/5 Danielle N. 7 months ago on Google
    Arrived at 5:00 pm young worker told me the close at 6 so I can not dine in. They were already putting stuff up as if it was closing in 15 mins. I’ve been to locations from Kenosha to Racine this is the only location that’s so skimpy when it comes to the sandwiches the steak sandwich was totally different from any other location, the Turkey sub only had 2 pieces of luncheon meat. Only thing I liked was the curds and fries! They lack employees and don’t take pride in the kitchen! Never again!

  • 1/5 jerome m. 9 months ago on Google
    This place is a joke. Have went in Multiple times and was told by the owner that he wasnt going to get to the register to take an order for 30 minutes because he's going to be making subs. If you can't handle a lunch rush, maybe hire a person for the register?

  • 3/5 Fran S. 1 year ago on Google
    I have always had great service and the best subs at this location however the bread was very disappointing at my recent visit. What makes Cousins stand apart from other sub shops is their freshly baked Italian bread. Not sure if they just ran out of the fresh bread and had to purchase some from a rival sub shop but it wasn't what I was hoping for. Hopefully it was just a one time issue as I love Cousins and this location in particular so don't want to give up on what is usually a delicious meal.

  • 2/5 Armin Ludwig H. 1 year ago on Google
    It was ehhh, the Italian was mostly lettuce. Not much flavor, wait was excessive.

  • 1/5 Casey G. 2 years ago on Google
    Placed 2 online orders around the same time via door dash. One was accepted one was canceled. Called to see what happened and place the order again for pick up, thinking it was an app issue. Called the store after 10AM which is when it opens and they left the phone to ring OVER 20 minutes. Then eventually they just picked the phone up and hung up right away to stop the phone from ringing. Terrible customer service on the stores end.

  • 5/5 Terry B. 1 year ago on Google
    Food was delicious. The place was very busy as it was lunchtime. The cheese curds were out of this world.

  • 1/5 Kim V. 1 year ago on Google
    My sandwich was literally half bare. When i called to complain, the lady was very rude and told me she didnt know what i expected her to do about it. Will not be go there again.

  • 5/5 Scarlett S. 1 year ago on Google
    Came in 15 minutes before closing. Friendly and our complex order was correct, well-made, and delicious. Will be coming back🙂

  • 2/5 Lisa S. 1 year ago on Google
    Better bread? Bake it longer. This locations bread on two occasions this week (we wanted to give it a second chance) was underbaked to almost raw-ish. Pale color of loaf/bread. No crusty crust. Flaccid mess of a sandwich.


Call +1 262-697-9330 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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