I haven't been going there too much but I will now everybody else I was looking for the screw and nobody even had it I walked in showed it to him he asked me did I want to understand this deal and how many I wanted very helpful and they got them it was especially item screw so I got a couple extras I will most definitely go back again the people was very polite and it was very clean

What can I say this is the best hardware store anywhere. When was the last time you walked in a store and get asked by 3 different employees if you need help. Also a great place for fasteners. If you have questions on anything that needs repairing this is the place for you. This is where the big box stores fall flat on their face.

Best hardware store. Everyone there is so kind and prices are awesome. A local reviewer, cac bishop

Great atmosphere. Everyone here is helpful without being suffocating or patronizing. They’re happy to answer the simplest of questions that I have. Even their checkout register folks are nice! I make a point to shop here when I need home repair stuff.

This store is highly likely to have what you need to get the job done, and informed, pleasant, staff to assist you.

I love this hardware store; the friendly, knowledgeable staff can help you with just about any hardware issue - plus, old-school hardwood floors!

The greatest hardware store I have ever set foot in. Frentz & Son's is a timeless classic, from their helpful staff, wide ranging inventory for any household or hardware needs, as well as their competitive prices.

Great store, great service, but I wish that they opened earlier and closed later. 8am-8pm would be ideal or even 9am- 7pm

Very helpful staff. The paint/stain section seemed a little bare, but could've just been a stock thing

Huge selection of the hardware "drawers". I was able to find a good replacement for a lost body fastener/clip for my Toyota. Love the historic feel of the place and the helpful staff.

This hardware store always has everything. Definitely the best hardware store in Metro Detroit.

I love this store. I feel like family whenever I come here and always get great advice and all the tools I need to tackle a project.

Great staff, great prices, and the selection is second to none. Don't bother going anywhere else.

Frentz and Sons is a step back in time, where people actually wait on you, impart their knowledge and they have what you're looking for. Awesome service people and quality merchandise.

Polite, quick service

Always helpful and they have what I came in for well stocked!

Best Harware store.....period

Love this place. So much to choose from. Perfect for the details.

From nuts to bolts everything you could ever desire for doing those personal home repairs

Best hardware store on the planet with a great staff to back that up!

Best hardware store I've ever been to.. I've been a customer sense I can remember. Always greeted at service area in the middle of the store by a knowledgeable and polite helpful person. Their plumbing selection is so much better than the big stores. They always have what I Go there looking for even if it's the most of the wall weird stuff.

I was having hard time finding product and came across Frentz & son (I’m located in Rhode Island), I sent email asking if he carried it, I got answer very next morning by Mike Frentz and he was more then happy to send it to me , I got to talk to him on phone and he was so friendly and helpful. I think he is awesome for taken time and helping me , knowing I was in different state he really didn’t have too but he did. Thank you so much Mike Frentz!

Very nice and helpful staff. Someone fell through the ceiling while mumbling in latin, but he handed me a bag full of everything I came in for and promptly climbed back into the hole. Checkout was fast and easy!

Frentz & Son's has been a solid cornerstone of Royal Oak for generations. My grand father, father, my self and my children's families all enjoy Frentz's high caliber products and outgoing professional employees. Thank you Frentz & Son's for being part of our community.

Great place to find whatever. Love the personal service and old time feel. Cashier was pleasant and had a personality.

the owners and staff are so helpful. this is a full service hardware. If they don't have what you need, it might not exist. Great service.

The Best Hardware Store in the Area. Friendly DIY experts on hand to give you advice. They aren't a Warehouse like Home Depot so you won't spend an hour looking for what you need. I go there for everything as a 1st time home owner. Their hands on approach to customer service is what keeps me going back.

Best hardware store! Family owned for decades. Always get answers to your questions.

Awesome store, they have stuff no one else does. And they know what they're talking about.

This adorable neighborhood hardware is a great place to visit in the middle of a project! Awesome, helpful, friendly staff!! I love the old creaky floors, and I can get in and out in minutes!! It's so handy when you are in the middle of a household or art project!!

A few generations of our family have been going to Frentz & Son's Hardware since the 1940's. The same family's owned & cared for it since 1931. Not once have I head anyone say they did not get exceptional service at Frentz. All one has to do is start walking toward the counter in the center of the store and you will either be greeted on the way to the counter or at the counter. Even on crazy-busy days, people are willing to help. (They multi-task well!) Each person is very knowledgeable about all items and will be happy to suggest a better product or method. It's real advice, too- not some made up stuff like at many hardware stores. Pricing here is comparable to , or lower than, other local hardware stores. Actually, their prices are often lower than the big box nightmare stores. Frentz is an ideal place to shop for fasteners. The selection is great and, for most items, you don't have to buy a giant box to get what you need. They sell by-the-piece. Only American Integrated has more fasteners than Frentz, but that's all the sell. Want something odd? Chances are Frentz has it, or will get it. If you don't see it, ask. While shopping there once, I casually mentioned that I had to stop at Bearing Service for an unusual sized V-Belt. The Frentz guy asked what size, and 2 minutes later, I had a V-Belt. Another time, I needed a spud wrench for a steam trap. Frentz had it. (Bet they sell one per decade, but they had it.) Their electrical department selection is quite good. The choice of various switch and receptacle plates is a giant wall of treasures. The plumbing aisle is super stocked with a large variety. Frents & Son's has you covered, no matter what you need. PS: It's a fun place to explore. Next time you're there, look at the floor in the fastener aisle. There are a zillion washers stuck in the floor from the decades. Designer Chic!

Great store. Always someone to help. Don't go to Home Depot or Lowes , support your local businesses. They have everything you might need.

Best hardware store you'll find. Everyone is so nice, so helpful, and so knowledgeable. I am a carpenter and pass other stores to go to Frentz!

Great neighborhood hardware store. Everyone who works here is 10x more knowledgeable than anyone who works at a big box store.

It's been the Detroit hardware store of the year 14 years in a row... as far as I'm concerned it's been it for over 30 years (that's how long I've been going there). Knowledgeable and friendly. And they've got it all.

Everything you could need and a staff that glady shares their knowledge.

What can I say? This is a great local hardware store and yes they are super helpful. The last time I shopped at this store the guy actually walked me through to the items that I was looking for and is very knowledgeable and educated about their offerings. The only issue I have with this particular store is that I often don't feel like they're going to have everything that I need so there's a lot of times when I just go to Home Depot and not this store but there are times when I do go to this store and I've never been disappointed by the items that I know they do have. For example I needed these little tiny screws for my aluminum awning that hangs off my 1950s house and they actually had these really great little Stainless steel Panhead 1/2 inch screws so I bought a whole box of them (100) that would have not been cheaper at Home Depot and they probably would have only came in two or three per $2 pack and I would have probably spent more money but that's why they have stores like this vs It's Going Home Depot all the time

Always have the right parts and great assistance.

They didn't have what I needed today but they normally do have everything that other hardware stores won't have.

Always have a knowledgeable person behind the service desk to help you find exactly what you need.

I needed a particular type faucet for the kitchen sink. The "big name" stores did not have it. A friend told me about Frentz & Son's Hardware. The store had it and gave me a 10% senior discount. This experience convinced me that this store is the one to shop first. You also may find that it is well worth a visit before going to the "big name" stores.

Knowledgeable staff will help you out when needed actually they will greet you as soon as they see you to give you a sistance good selection of Hardware items

Always got what I need, better than ACE

Awesome people, they'll show you what you need and how to get the job done. They also have a great selection in a dense store

They're the best hardware in town. Was at Ace, left and came here and saved.

If you can’t find it elsewhere, find it here. Always knowledgeable people to help.

They have what you need and people that can and like to help you out. Great place great people.

I love this place! The service is very personal and friendly. They have everything to support any project you might dream up. Not sure what you need? Tell the guys what you are trying to do, and they will help you figure it out.

Very knowledgeable and service you can’t match at larger chains. Recently visited and forgot my mask and the gentlemen at the front counter gave me one for free. Even when I offered to pay for the mask he said not to worry about it. On a separate visit I forgot my wallet all together and they told me to pay them on my next visit (I immediately drove back as soon as I made it home to repay them).

Amazing that this family-owned hardware store hasn’t gone out of business with the big box hardware stores, clearly they are doing something right. I think part of it is Royal Oak residents appreciate the small town feel of Frentz and Sons, how incredibly helpful and friendly all of their employees are, and have a strong sense of loyalty to the store. Recently I saw they are selling Frentz and Sons t-shirts, I think I’m going to buy one. Every time I walk in the store, I’m just so glad they’re still in business and am so glad to support them.

This place doesn't have everything but they are some of the most helpful staff anywhere and extremely adept at finding you what you need, or directing you to someone nearby that has it if they don't. Folks that think the big box Home Center stores set the bar should be thankful to have a store line this in their area. It's sadly a dying breed of formerly common friendly local hardware store.

Extensive collection of plumbing parts. They run showroom for fancy retail plumbing fixtures as well.

Visited today for the first time. This is a hardware store, which means it's a rare bird in today's market. We'll stocked and fun, if you're a hardware sort of person. I'd happily go back if home was nearby.

Good store always like to support small local businesses

Best hardware, home improvement, repair or restore store in entire Metro Detroit

Excellent customer service, knowledgable staff.

They know their stuff and are very helpful with product knowledge, and finding solutions. They are popular with the DIY folks.

Great personal service

Great store, lots of essential items and the staff is very friendly and helpful!

It is a small store, so they won't have everything that you might find at Lowe's, but the staff here is very friendly and helpful. It's a perfect to pop in here if you need some common hardware items.

Experienced salespeople. Can provide more help on replacement parts than Home depot, at least with plumbing. However, expect to pay a 35 percent higher price than at large stores on some parts.

Great local hardware shop. Staff is pretty helpful, attentive and friendly. Nice assortment of products.

Good hardware store. Knowledgeable staff.

They always have what I need.

Good store, good prices

Excellent old time hardware store with employees that know what they have and where its located.

Whatever you’re looking for, Frentz & Son’s probably has it. And if you’re not sure what you’re looking for the staff is amazingly helpful. On the odd chance they don’t have what you need, they’ll steer you in the right direction to find it elsewhere. It’s the old fashioned way of doing business in the very best sense of the term.

I found everything I needed. It’s your one-stop shop for all things hardware! They were also very helpful and professional staff! The owner is very kind and helpful as well.