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  • 1/5 Plamen G. 5 years ago on Google • 49 reviews
    Disgusting hotel, which is clearly resting on old glory and there are still people who are lying. As soon as we entered, the guy at the reception greeted us with a super arrogant attitude and rude tone, then even explained to us that despite the deposit, he was not obliged to accommodate us, because with them the reservation was not for one, but for two nights. It turned out that we were intruding despite the apparently empty hotel and the miserable environment. The room smelled like a ferret den, which turned out to be coming from the bedspread, crumpled up in one of the cupboards and apparently never seen a washing machine. The shower and cistern were screwed up, but a red light bulb in the room and a bdsm painting contributed to an almost satanic setting worthy of a psycho thriller. The spa was expectedly not sparkling clean with white sunbeds in a very interesting sloppy black color, but we didn't expect anything else. We decided not to try the restaurant for dinner, which was the best thing we did for our stay. At breakfast, it turned out that we didn't have one, because no one even offered it to us. The fact that we asked to pay and have it cooked for us totally pissed off the guy at the reception, because we obviously caused him a lot of difficulties. He said he didn't know if there was anyone to cook for us, but he was going to ask. We understand it in parts because it's been at least 24 hours now, and rummaging through your phone all day is pretty annoying. Breakfast took place, we were alone and a nice lady served it to us, miracle! She saw that we had no utensils and said that her colleague was a big cook and apologized. Well, if Plovdiv is now the European Capital of Culture, I really hope that no European gets there. I hope a Bulgarian doesn't end up there either, but we partly know that here, even if you pay, they can treat you as if they are doing you a favor and you are intruding on them. The guy at the front desk clearly can't talk to people and his tone is annoyingly nagging and arrogant, but who hired him anyway!
    1 person found this review helpful 👍

  • 2/5 Nikola D. 5 years ago on Google
    When we went there we were really excited about what's coming next. We went to the reception with my dad and were shocked of the behavior of the man on the reception. We thought that the hotel was good from the inside because of its ratings on "Booking". We took the key from our room and went to the third floor, the hall didn't had normal lamps it had red lights and it was kinda dark and creepy. We unlocked the door and got in, first thing we saw was that the floor was dirty and had some weird marks on it, second is that on the bathroom -half of the ceiling was tear off, third the pool was with warm water, which was good for us because we were swimmers but there was something black in the corners of the pool and it smelled like s***. There was only one kind person in this hotel and it was the woman that would bring us breakfast. I should give one star on this hotel but I had a lot of fun there with my family.

  • 3/5 Mara P. 5 years ago on Google
    Very nice garden with swimming pool in a quite park. The hotel rooms need refurbishment as the carpet is with stains. The restaurant offers no variety still you can get some not bad food.

  • 4/5 Darina M. 5 years ago on Google
    We were there for a friend's wedding - the place is beautiful. The room in the hotel was relatively big (not so much amenities provided), the price is good, the restaurant provides great space for a big wedding. Food, on the other hand, was not good at all.

  • 4/5 Argir T. 6 years ago on Google
    Good swimming pool and SPA, usually quiet during the early and the late hours.

  • 5/5 nalbanski 6 years ago on Google
    There is swimming pool and restaurant

  • 4/5 Mihail K. 5 years ago on Google
    Nice Spa center

  • 5/5 Дермастронг �. 5 years ago on Google
    Good and pleasant place

  • 4/5 Мо �. 6 years ago on Google
    Good deals

  • 3/5 Димитър �. 4 years ago on Google • 13 reviews
    It is not exactly what is shown in the pictures


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