Complex Ostrova image

Complex Ostrova

Restaurant

😠 Around the pool is dirty and unmaintained, worn and disgusting sunbeds. The food in the restaurant is expensive and poor quality, combined with poor service and delayed orders, the picture becomes more than wonderful. It is not worth giving your money in the complex in question, which is a model of... People often mention pool, restaurant,


Address

TsentarWestern District, 4000 Plovdiv, Bulgaria

Website

www.ostrova-plovdiv.com

Contact

+359 88 755 6630

Rating on Google Maps

3.70 (814 reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: pool (12) restaurant (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Iliyana K. 2 years ago on Google
    (Translated by Google) Ostrova Complex, Plovdiv. Dirty and miserable around the pool and toilets. No soap and toilet paper. Toilet doors do not lock. Broken sunbeds. I had to keep the umbrella or not use it. That he was flying. And that with paid admission. Beneath criticism. No customer service whatsoever. The food in the restaurant is delicious, but there is a lot of waiting. You get cutie and after 40 minutes the potatoes come. Messed up orders and lots of waiting. We wouldn't do it again. They chase their own customers. (Original) Комплекс Острова, Пловдив. Мръсно и мизерно около басейна и тоалетните. Няма сапун и тоалетна хартия. Вратите на тоалетните не се заключват. Счупени шезлонги. Чадъра трябваше да си го държа или да не го ползвам. Че хвърчал. И това при платен вход. Под всякаква критика. Никакво отношение към клиенте. Храната в ресторанта е вкусна, но мноого се чака. Получаваш кюте и след 40 минути ти идват картофите. Объркани поръчки и много чакане. Не бихме повторили. Гонят си сами клиентите.
    3 people found this review helpful 👍

  • 1/5 Krisi C. 2 years ago on Google
    (Translated by Google) Around the pool is dirty and unmaintained, worn and disgusting sunbeds. The food in the restaurant is expensive and poor quality, combined with poor service and delayed orders, the picture becomes more than wonderful. It is not worth giving your money in the complex in question, which is a model of how NOT to do tourism. And this "rich" portion is the breakfast, for which they took BGN 7. (Original) Около байсейна е мръсно и неподдържано, захабени и гнусни шезлонги.Храната в ресторанта е скъпа и некачествена, в съчетание с лошото обслужване и забавените поръчки, картинката става повече от прекрасна. Не си заслужава да си дадете парите във въпросния комлекс, който е образец за това как НЕ се прави туризъм. А тази "богата" порция е закуската, за която ни взеха 7лв.
    3 people found this review helpful 👍

  • 3/5 Megar L. 1 year ago on Google
    (Translated by Google) Average hotel. The price is high for the services included. One visit to the pool per night is allowed (You cannot visit it one day in the afternoon and the next day in the morning). The pool is nice, but the sunbeds and tables are quite dirty. Breakfast is extra. Bicycles that are in bad condition are charged (BGN 5/hour). The room has air conditioning, a minibar and a kettle. The bathroom was not the cleanest. The food in the restaurant was good and there was live music (singer), but maybe due to the proximity of the river and forest there were a lot of mosquitoes and hornets. There is a nice playground, but some of the elements should be removed because they are dangerous. There is also a mini-football pitch. There is free parking. The location is peaceful and very close to the rowing canal. (Original) Хотел на средно ниво. Цената е висока по отношение на включените услуги. Полага се едно посещение на басейна на нощувка (Не можеш да го посетиш единият ден следобяд и на другия ден сутринта). Басейна е хубав, но шезлонгите и масичките са доста мръсни. Закуската се доплаща. Велосипедите, които са в лошо състояние се заплащат ( 5 лв./час ). В стаята има климатик, минибар и кана за вода. Банята не беше от най-чистите. Храната в ресторанта беше добре и имаше музика на живо (певица), но може би поради близостта на река и гора имаше много комари и стършели. Има хубава детска площадка, но част от елементите трябва да се премахнат понеже са опасни. Сущо така има игрище за минифутбол. Има безплатен паркинг. Локацията е спокойна и е съвсем близо до гребния канал.
    2 people found this review helpful 👍

  • 5/5 Veronika P. 4 years ago on Google
    (Translated by Google) A great resort for relaxation and entertainment around the pool at affordable prices. Extremely clean and maintained! We will recommend to the hotel to install awnings in front of the rowing canal and the parking lot because the heat is hot in the summer, the air conditioners help but can not sleep on the air conditioning, not to mention the exit on the terrace almost impossible. We are not very happy with serving the restaurant staff. But as we found out at the reception, they are separate and that explains everything. The food was great. The entire hotel staff is extremely friendly. We recommend that you visit it. (Original) Страхотен комплекс за почивка и забавление около басейна на достъпни цени. Изключително чисто и поддържано! Ще посетим отново, препоръчваме на хотела да монтират тенти в предната част към гребният канал и паркинга, защото е страшна жега през лятото, климатиците помагат, но не може да се спи на климатик а да не говорим за излзиането на терасата почти е невъзможно. Не сме много доволни от обслужването на персонала в ресторанта. Но доколкото разбрахме на рецепция те са отделно и това обяснява всичко. Храната беше супер. Целият персонал на хотелската част е изключително дружелюбен. Препоръчваме да го посетите.
    1 person found this review helpful 👍

  • 3/5 Vanya S. 5 years ago on Google
    (Translated by Google) The complex has a good location for events and relaxation, there is parking, hotel accommodation with reception, restaurant and swimming pool. The rooms are clean and cozy, the restaurant has a garden, the pool is with a children's section and adults. Service can be improved and it is absolutely imperative that the "boss's table" remains in the past, because it is ridiculous to use this explanation as an answer to the question of why we can not sit there. Focus on the photos. (Original) Комплекса е с добра локация за мероприятия и отдих, има паркинг, хотелско настаняване с рецепция, ресторант и басейн. Стаите са чисти и уютни, ресторанта е с градина, басейна е с отделение за деца и възрастни. Обслужването може да се подобри и е абсолютно наложително “масата на шефа” да остане в миналото, защото е нелепо да се ползва това обяснение като отговор на въпроса защо не може да седнем там. Ориентирайте се по снимките.
    1 person found this review helpful 👍

  • 5/5 Д. �. 2 years ago on Google
    (Translated by Google) It is very cool! Luxury, beauty! (Original) Много е яко! Разкош, красота!
    1 person found this review helpful 👍

  • 5/5 Mihail D. 1 year ago on Google
    (Translated by Google) A great place in the heart of Plovdiv where you forget you are in the city, a place for business, holidays, weddings, relaxation and love, a place for food connoisseurs, or Alaskan drinking. The pool is great clean and organized. Like no other in town, they serve you high-end tap while you're in your swimsuit by the pool. (Original) Страхотно място в сърцето на Пловдив където забравяш че си в града, място за бизнес, празници, сватби, отдих и любов място за ценители на храната, или аляшки запой. Басейна е страхотен чист и организиран. Няма друг такъв в града, сервират ти висок клас крана докато си по бански на басейна.
    1 person found this review helpful 👍

  • 5/5 elka d. 1 year ago on Google
    (Translated by Google) Deliciously prepared food. We were the only customers on a Monday night... (Original) Вкусно приготвена храна. Бяхме единствените клиенти в понеделник вечер...
    1 person found this review helpful 👍

  • 5/5 Festi D. 3 years ago on Google
    Nice

  • 4/5 Стефан �. 4 years ago on Google
    Good

  • 3/5 Venko G. 1 year ago on Google
    (Translated by Google) It has its advantages as if there is a big garden outside the city. But the food is not something special, there is a smell of mastic / garlic / cigarettes in the hall. It is not very pleasant. (Original) Има си плюсове като че е извън града голяма градина.Но храната не е нещо особенно о в залата има аромат на мастика/чесън/цигариНе е много приятно

  • 4/5 K.N. 1 year ago on Google
    Went on a Sunday only for the outdoor pool. Clean water, nice atmosphere, it was quiet and relaxing. There are food options but didn't try the menu so I can't give an opinion.

  • 3/5 Jasper U. 1 year ago on Google
    Nice place, friendly staff in the hotel and clean rooms. The music around the restaurant and swimming pool was to loud for us to extend our stay. The swimming pool is also accessible to the public.

  • 3/5 Dimitar U. 1 year ago on Google
    (Translated by Google) I had not visited the restaurant for over 10 years when we were there again for a Team Building and rather Christmas Banquet. The location is not good. The service is good but I was not impressed with the cuisine. From the lean salad to the instant spaghetti with chicken they offered as a main. I'm not sure if the dance program was because of us, but it was definitely interesting. (Original) Не бях посещавал ресторанта повече от 10 години, когато пак бяхме там по случай Тийм билдинг и по-скоро Коледен банкет. Локацията не е добрата. Обслужването е добро, но не бях очарован от кухнята. От постната салата до инстантните спагети с пилешко, което предложиха като основно. Не съм сигурен дали програмата с танците беше заради нас, но определено беше интересно.


Call +359 88 755 6630 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Outdoor seating

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