This location is temporarily closed.
"Термален" Аквапарк Персенк image

"Термален" Аквапарк Персенк

Bar Tourist attraction Public swimming pool

😠 Don't waste your time and money! It isn't worth it to pay 45 BGN for what you'll experience there. I personally wouldn't call this place an Aquapark. It is extremely hot in the summer and the restaurant won't switch the air conditioning on for you. People often mention prices, restaurant, experience, pools, water,


Address

197 19, 4800 Devin, Bulgaria

Website

aquaparkpersenk.com

Contact

+359 87 852 5441

Rating on Google Maps

4.20 (1.1K reviews)

Open on Google Maps

Working Hours

  • .: Hide open hours for the week

Featured Reviews


Frequently mentioned in reviews: prices (10) restaurant (8) experience (7) pools (7) water (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Philip D. 8 months ago on Google • 43 reviews
    Don't waste your time and money! It isn't worth it to pay 45 BGN for what you'll experience there. I personally wouldn't call this place an Aquapark. It is extremely hot in the summer and the restaurant won't switch the air conditioning on for you.
    5 people found this review helpful 👍

  • 5/5 Kalin V. 1 year ago on Google • 470 reviews
    A bit expensive but is worth it.few different swimming pools for kids as well
    1 person found this review helpful 👍

  • 2/5 Iskra Y. 8 months ago on Google • 19 reviews
    I am deeply disappointed with my recent experience at Thermal Aqua Park Persenk and feel compelled to share my negative review. Firstly, I was shocked to discover that the price for non-guests of the hotel is an exorbitant 45 lv, while even as a guest, I had to pay 25 lv per person. This significant price difference was unfair and left us feeling undervalued as paying customers. Furthermore, the additional charge of 6 lv for towels was unexpected and unreasonable. In my opinion, towels should be provided free of charge, considering the already steep entrance fee. This unexpected cost only added to our growing dissatisfaction. To my dismay, the children's pool was ice-cold. Considering that this is supposedly a "thermal" waterpark, this discrepancy was utterly ridiculous. It is unacceptable to advertise a thermal waterpark and then provide such a dismally cold pool for children. Additionally, the lack of proper lifeguard coverage was alarming. It is concerning that there was only one lifeguard responsible for overseeing all of the pools. This lack of adequate safety measures raises serious concerns about the well-being of guests, especially families with young children. The overall cleanliness of the aqua park left much to be desired. Dirty facilities and unclean areas were not what I expected from such a supposedly reputable establishment. It is essential for the management to prioritize cleanliness and maintenance to ensure a pleasant experience for all visitors. Furthermore, I was appalled by the exorbitant prices at the park's restaurant. The inflated prices made it clear that the management was more interested in profiting from customers rather than providing a reasonable and enjoyable dining experience. These skyrocketing prices left a bitter taste in my mouth and added to my feeling of being undervalued as a customer. For instance, the whole roasted chicken costs 36lv. If you do decide to visit this establishment, I strongly recommend bringing your own towels, food, and drinks. This way, you can avoid the unnecessary expenses and disappointment we encountered. However, I must admit that the view from the aqua park was one of the few highlights of our visit. As a suggestion to the management, I highly recommend reevaluating the pricing structure. Lowering the prices or offering all-inclusive services for the 45 lv entry fee would provide better value for customers. Additionally, playing pleasant music and hiring animators or entertainers would enhance the overall atmosphere of the park. The inclusion of more staff members to cater to guests' needs, such as providing an abundance of towels or facilitating towel exchanges, would also greatly improve the experience. Lastly, ensuring that the children's pools are at a suitable temperature would greatly benefit families and their enjoyment at Thermal Aqua Park Persenk. In summary, my experience at Thermal Aqua Park Persenk left much to be desired. I felt undervalued as a customer due to the significant price difference between non-guests and guests. The inadequately warmed children's pool, lack of lifeguard coverage, cleanliness issues, and prohibitively expensive restaurant prices further compounded my disappointment. I hope that my review can serve as constructive feedback for the management to improve their services and make the necessary changes to ensure a more enjoyable and customer-focused experience for all visitors.
    2 people found this review helpful 👍

  • 4/5 Ofer F. 4 years ago on Google • 132 reviews
    Nice very small water park. Two long slides. warm pool and kids play ground.
    1 person found this review helpful 👍

  • 4/5 Dimitar G. 1 year ago on Google • 55 reviews
    Great service, a bit pricey for the beverages and entrance fee for the VIP zone, I do recommend the VIP zone wholeheartedly however. Clean and big pools, biggest minus for me was the loud and completely different music coming from the restaurant and the beach barm
    1 person found this review helpful 👍

  • 2/5 Manos M. 8 months ago on Google • 3 reviews
    Too expensive!! 45lv for adults, 25lv for kids! And some facilities dont! You should reconsider about the prices! Otherwise there is potential for this place!
    1 person found this review helpful 👍

  • 3/5 Maryjayne A. 1 year ago on Google • 154 reviews
    This is not a big water park, young children will have lots of fun. The food sits for many hours and was cold. Cold Burgers and cold hotdogs only.

  • 5/5 Fanny S. 2 years ago on Google • 65 reviews
    Adventure in the water, nice place, a lt of life guards, a doctor office, restaurant and fast food

  • 5/5 Milena T. 5 years ago on Google • 37 reviews
    Different pools for every taste. Big fun for the children. One of the warm pools is suitable even for toddlers. The water is clean.

  • 5/5 Veselian G. 3 years ago on Google • 35 reviews
    Amazing place! The food and service were at a very high level. Recommended

  • 1/5 パヴロスキジーン 7 months ago on Google • 6 reviews
    Just scandalous! The staff was NASTY and the facilities UNSALUTE!! And frankly between us 45 lv for entry and 6 lv for towels what a great scam!

  • 5/5 Slava F. 1 year ago on Google
    When I was there the season was close to the end, so in many pools the water was very cold. Almost no visitors were there. In my opinion, if I arrive at a season, I would enjoy it.

  • 1/5 Petia K. 7 months ago on Google • 2 reviews
    High prices that do not correspond to the offered quality - of the attractions, only one slide was working, there are no lifeguards, only one restaurant (the expensive one) is working, waiting over half an hour for lunch, coffee and water are at prices like in a 5-star hotel, but for instead, you seek out and stalk the barmaid to sell them to you. Apparently they are counting on their old glory and deluded passers-by. I wouldn't do it again.

  • 1/5 Силвия �. 7 months ago on Google • 1 review
    Too high prices for the things on offer. Half of the attractions are not working, one restaurant too, the food in the restaurant was delicious, but there is a long wait and the prices are high. I don't recommend.


Call +359 87 852 5441 Open on Google Maps

Trends



Last updated:

Similar Bars nearby

Ресторант Роял image
1
Ресторант Роял
Restaurant
😠 Awful. The food took an hour to arrive and it was half burnt, the waiter got someone's order wrong, the veggie soup was so bad my grandma dropped dead on the spot and was fed to the bulgarian pigeons. we left the restaurant angrily and were immediately kidnapped by nigerian wizards who took us to th...
$$ $$
3.90 (238 reviews)
Италианската уличка The Iced Time- занаятчийски сладолед image
2
Италианската уличка The Iced Time- занаятчийски сладолед
Ice cream shop
👍👍 Чудесно обслужване,изключително приветлив персонал. Кафе, сладолед, коктейли - без забележка. Много идеен интериор.
5.00 (44 reviews)
Last updated:
()