3/5 Whitney G. 1 year ago on Google
This
was
our
first
time
in
Italy
traveling
from
the
US.
One
of
us
booked
this
experience
through
Airbnb
and
was
working
with
the
organizer
of
the
experience.
Unfortunately,
my
friend
did
not
read
all
of
the
instructions
and
missed
the
detail
of
us
being
picked
up
for
the
experience,
instead
of
us
having
to
travel
out
there
on
our
own.
We
ended
up
paying
80+
euros
for
a
taxi
there.
When
we
arrived,
the
organizer
was
already
at
the
front
of
the
property
and
seemed
very
angry.
She
began
yelling
at
us
in
front
of
other
guests
because
we
made
the
mistake
(which
we
acknowledged)
of
booking
transportation.
We
attempted
to
try
to
de-escalate
things
but
there
was
no
reasoning
with
the
organizer.
We
understood
the
impact
of
our
mistake,
seeing
that
they
had
organized
travel
for
us
and
other
guests
were
waiting
for
us
though
we
had
booked
our
own
travel.
We
were
deeply
sorry
and
even
apologized
to
the
other
guests.
What
we
really
didn't
enjoy
was
her
tone
and
demeanor
of
the
organizer,
even
after
being
apologetic.
We
did
not
feel
welcome
at
the
beginning
of
the
event
and
even
considered
returning
to
Florence.
I
did
not
like
how
she
spoke
to
all
of
us
seeing
that
we
are
tourists.
We
don't
know
the
area,
and
can
make
mistakes
at
time
especially
being
in
another
country
where
we
don't
live.
Nonetheless,
the
organizer
did
lighten
up
a
little
and
we
ultimately
made
and
enjoyed
delicious
lunch.
Part
of
me
would
recommend
this
experience
to
others
visiting,
but
a
part
of
me
wouldn't
because
of
how
we
were
spoken
to.
Things
to
keep
in
mind
with
this
experience:
Make
sure
you
keep
at
least
80-100
euros
with
you
for
travelling
in
and
80-100
euros
out
of
the
experience
if
you
are
in
Florence.
