3/5 Leo D. 8 months ago on Google
Went
there
with
a
friend
for
lunch
for
a
second
visit.
The
first
visit
was
really
good
with
a
great
waiter.
Josh.
Good
food
and
attentive
service.
Unfortunately
second
visit
1:56pm
8/7,
Fed
Hiway
Pompano
location
was
not
consistent
with
the
first.
Seemed
like
the
wait
staff
was
hiding
out
in
the
back.
Took
a
while
before
anyone
came
out
to
greet
and
seat
us.
The
person
who
did,
took
us
to
our
booth
and
didn’t
even
say
someone
would
be
with
you
or
who
that
would
be.
Everyone
seemed
like
they
were
doing
the
bare
minimum.
When
the
waitress
came
out
she
was
cordial
but
not
very
helpful.
My
friend
ordered
a
burger
and
she
never
asked
how
he
wanted
it
cooked,
which
always
happened
at
every
other
Chili’s.
We
had
to
remind
her
of
the
Chili’s
club
where
you
get
either
free
soft
drinks
or
chips.
When
we
did
she
had
us
enter
our
phone
number
to
access
the
deal
then
asked
if
we
wanted
chips
or
drinks.
We
replied
drinks.
She
acknowledged.
When
we
got
the
bill
the
drinks
were
charged.
When
we
asked
her
about
it,
she
blamed
us
saying
we
should
have
selected
the
free
drinks,
which
is
interesting
because
we’ve
been
to
multiple
Chili’s
including
this
location
a
few
weeks
ago
and
every
time
the
waiter
either
entered
it
themselves
or
they
turned
the
keypad
around
and
told
us
to
enter.
She
did
neither.
If
what
she
said
was
true
then
why
didn’t
she
tell
us
after
we
confirmed
we
wanted
the
free
drinks.
She
just
couldn’t
admit
she
made
a
mistake
and
kept
making
excuses.
Again,
we
usually
have
good
experiences
at
Chili’s
but
this
wasn’t
one
of
them.
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