1/5 Katie P. 1 year ago on Google
!!
Expect
to
pay
double
for
MRI
scans
!!
I
don’t
usually
write
reviews,
and
I
never
usually
complain
however
I
feel
that
strongly
on
this
that
it’s
the
only
way
I
can
help
others
not
waste
their
hard
earned
money
to
Pall
Mall.
Firstly,
I
had
a
back
injury
around
a
month
ago
and
was
recommended
by
my
physio
to
get
a
MRI.
Knowing
the
NHS
waiting
list,
I
decided
to
go
ahead
and
pay
a
lot
of
money
for
a
MRI
scan
for
two
areas
which
could
take
around
30-40
mins
per
area
this
was
£600.
I
filled
out
a
questionnaire
detailing
the
injury
and
then
had
a
consultation
on
the
phone
-
basically
a
GP
needs
to
sign
off
for
a
MRI
again
I
detailed
it’s
due
to
an
injury.
I
then
booked
my
MRI
a
few
days
later
and
went
to
the
Newton
le
willows
surgery.
Went
into
my
MRI
expected
at
least
30-40
minuet
scan
bearing
in
mind
it
was
two
areas
-
I
was
in
there
15
minuets
including
getting
changed
and
back
dressed.
The
radiologist
was
leaving
the
building
before
I
left
as
were
the
shutters
going
down
before
I
left
the
practise
-
the
whole
experience
felt
rushed
however
I
trusted
they’d
get
the
images
I
had
paid
for
so
I
could
have
the
answers.
I
then
received
my
reports
and
images
-
a
few
images
of
each
area
and
a
some
notes
about
what
had
been
found.
I
then
requested
a
follow
up
consultation
to
put
their
medical
jargon
into
layman
terms
which
he
did.
The
consultant
explained
that
on
one
area
they
were
unable
to
tell
me
the
full
outcome
due
to
‘fat
suppressed
sequences’
which
is
a
type
of
MRI
image
was
not
taken.
I
questioned
this
and
the
consultant
stated
he
had
never
seen
this
on
a
report
before
and
it
should
have
been
done
he
stated
he
would
refer
me
back
for
this.
So
this
then
lead
to
3-4
telephone
conversations
with
varying
people
most
of
who
had
no
idea
and
were
there
to
phone
me
to
pass
third
party
information
on
from
the
radiologist
as
I
was
not
allowed
to
speak
to
them
directly
and
couldn’t
answer
my
questions
because
I
expected
to
get
these
images
free
of
charge
bearing
in
mind
I
have
already
paid
for
two
MRI
scans
and
they
wanted
me
to
pay
another
£300
for
a
further
MRI
OF
THE
SAME
AREA!
to
get
these
images
yet
they
could
have
been
taken
at
the
time
🤯
Nowhere
on
the
website
does
it
say
that
you
are
paying
for
a
specific
image
it
says
you
pay
for
a
MRI
so
I
expect
every
image
possible
taken
in
my
MRI
that
was
paid
for
especially
when
my
over
1
hour
appointment
only
took
15
minuets!
I
was
further
told
this
was
done
because
the
consultant
hadn’t
requested
that
type
of
image,
when
I
questioned
why
bearing
in
mind
that
type
of
image
shows
ligaments
and
I
stated
I
have
received
a
back
injury
I
was
told
‘the
consultant
isn’t
a
specialist
and
wouldn’t
know
what
images
to
request’
like
seriously?
So
basically
the
initial
consultant
is
there
to
give
the
green
tick
so
they
can
take
peoples
money
to
only
expect
them
to
pay
a
second
time
for
images
they
actually
need.
I
have
spoke
with
people
who
work
in
the
NHS
in
the
same
departments
who
are
shocked
by
this
and
couldn’t
believe
the
time
I
was
in
there
for
2
area
scan
and
stated
all
images
for
this
injury
should
have
been
taken.
I
genuinely
believe
they
took
my
money
and
were
not
bothered
about
anything
further
after
this
point.
I
would
never
recommend
Pall
Mall,
I
did
not
get
the
service
I
paid
for,
I
should
be
refunded
atleast
for
the
area
that
was
not
fully
scanned
and
policies
and
procedures
need
to
change
at
Pall
Mall
to
stop
people
wasting
money
they
cannot
afford
at
places
like
this.
Further
to
this
Pall
Mall
should
make
a
clear
full
detailed
route
of
what
happens
when
you
book
a
MRI
and
the
fact
that
a
unspecialised
consultant
will
refer
for
a
‘basic
MRI’
but
DOES
NOT
understand
the
different
images
that
can
be
requested
and
in
actual
fact
you
will
only
find
this
out
after
paying
therefore
you’re
expected
to
pay
again
for
what
you
actually
need.
I
am
very
disappointed
in
this
service
and
cannot
understand
if
they
genuinely
care
for
their
patients
why
they
believe
this
is
acceptable.