(Translated by Google) Horrible and bad experience. I made an appointment with Dr. Alexandre Catarino for my skin treatment and he did not give 100% of my disease. He casually examined me and wrote mediocre remedies for me that didn't do any good. He didn't even let me talk fully about my problem and instead said that I can't bring up dozens of problems at once (whereas I only had 3 skin problems on different parts of the body and hair). I was really hurt when he said that, that's why I'm writing this review, otherwise I don't mind writing it. He said I can't say all the problems at once, like I have plenty of time and transportation available to come see him at different times for different parts of the body. He didn't bother to know the root cause, and he didn't even suggest doing any blood tests or pathology tests to determine my skin problem that was making my health worse. Just look through my skin in 2 minutes and that's it. Wrote a recipe that I don't find useful at all. I went to see another doctor and he suggested taking my thyroid and he was right, I was diagnosed with 3 different hormonal diseases. I suggest not cheating patients. Thanks. (Original) Experiência horrível e ruim. Marquei com o Dr. Alexandre Catarino para o meu tratamento de pele e ele não deu 100% na minha doença. Ele me examinou casualmente e escreveu remédios medíocres para mim que não adiantavam. Ele nem mesmo me deixou falar completamente sobre meu problema e, em vez disso, disse que não posso trazer dezenas de problemas de uma vez (ao passo que tive apenas 3 problemas de pele em diferentes partes do corpo e cabelo). Fiquei muito magoado quando ele disse isso, é por isso que estou escrevendo este comentário, caso contrário, não me importo em escrever. Ele disse que eu não posso dizer todos os problemas de uma vez, como se eu tivesse muito tempo e transporte disponível para vir vê-lo em horários diferentes para diferentes partes do corpo. Ele não se importou em saber a causa raiz e nem mesmo sugeriu fazer nenhum exame de sangue ou exame patológico para determinar meu problema de pele que estava piorando minha saúde. Basta olhar através da minha pele em 2 minutos e é isso. Escreveu uma receita que não acho útil de forma alguma. Fui ver outro médico e ele me sugeriu tirar tireoide e ele estava certo, fui diagnosticado com 3 doenças hormonais diferentes. Eu sugiro não enganar os pacientes. Obrigada.

My father in law waited 2 months for surgery. 72 years and visiting me from Brasil. One day before surgery, surgery got cancelled because the doctor left the clinic! Unfortunately, other clinics are not covered by our travel insurance and the poor guy is not going to have his polyps removed, he is going to the bathroom 5-8 times a day. He has no health insurance in Brazil. In other words, DONT EVER EVER EVER EVER EVER GO HERE!

An excellent team at all levels. I wish you all the best, from administrative staff to doctors.

I was at the appointment with my mother at Clínica Campo Grande, and I cannot miss the professional way in which everyone provides their service, at the entrance a big smile from Mr. “Security” who guides and directs us, I believe that this way be it with all the administrative staff, but I cannot fail to highlight one of the Administrative Staff, Mrs. Ana Paula, a friendly person, always with extreme care in how she tries to minimize our fears/nerves (we are always there for a consultation/ Trauma da Bata Branca), always calm in how he welcomes us and helps with new appointments, etc. An EXCELLENT PROFESSIONAL! I believe that it is because of these types of people that I have been an HSL client for over 10 years, finally I have no doubt that for a Professional like this to exist, we cannot forget that there is a manager behind the help and it will certainly be the same, Only then can we trust a brand like HSL.

Too much waiting time Appointment at 10:15 am it's 11:40 am I haven't been seen yet

Lack of empathy, too quick to want to get rid of the patient. Since they are insurance doctors...They just want patients coming and going, 2 weeks later they run with you, because they already received the money for your "case". The more patients, the more money.

The service at reception is terrible, the security guard is aggressive and incorrect, in short. The medical care and that of his team are very good. I won't take any exam results that I may not take there so as not to have to deal with bad manners, disorganization and lack of respect towards me.

Good morning In my first ACL surgery I was seen at this clinic. Unfortunately, I ruptured the ligament again and this time I will undergo a new operation again, but privately, but I didn't want to thank my collaborators Tiago and Sónia for the great help they gave me, as I needed some documents from my previous surgery and they were They were impeccable and did everything they could to ensure that I had the documents in time to obtain authorization for the operation. Many thanks to Tiago and Sónia.

(Translated by Google) Terrible hospital. I made an appointment with a dermatologist and they sent me to a general practitioner??? who didn't even solve any of the things I needed, let alone listen for more than 5 minutes, didn't ask for any of the exams that I later found out that they should have been ordered, money thrown in the trash. I'll never even come close again. (Original) Péssimo hospital. Marquei uma consulta com um dermatologista e me enviaram para um clinico geral??? que nem resolveu nenhuma das coisas que precisava e muito menos se prestou a ouvir mais de 5 minutos, nao pediu nenhum dos exames que depois fui descobrir que deveriam ter sido pedidos, dinheiro jogado no lixo. Nunca mais vou nem chegar perto.

(Translated by Google) I made an appointment and biopsy. They sent the exam preparation by email. Four days after the appointment and the exam, they called to say that everything had been canceled, because the doctor left and if he wanted to go to the waiting list. Is it through Medicare? Are not waiting lists only in public hospitals? (Original) Marquei uma consulta e biópsia. Enviaram por e-mail a preparação para o exame . A 4 dias da consulta e do exame , ligaram a dizer que tinha sido tudo cancelado , porque o médico se foi embora e se queria ir para lista de espera . Será por ser através da Medicare ? As listas de espera não são só nos hospitais públicos?

(Translated by Google) Orthopedics doctor has a great vocation for shoemaker, for him people are all good, in short, a doctor who dispatches patients as he does is not in the right profession (Original) Médico de ortopedia tem muita vocação para sapateiro, para ele as pessoas estão todas boas , resumindo um médico que despacha os pacientes como ele despacha não está na profissão certa

If you want obstetrics consultations, do not use this clinic. Lack of professionalism especially from Dr. Elena Pushina. I don't recommend it! It must be horrible to work there, such is the daily attitude of the employees.

(Translated by Google) A clinic without commitment I did an analysis I had no result, more than 48 hours to be ready, I missed a very important appointment due to the lack of the result. (Original) Uma clínica sem comprometimento fiz uma análise não tive resultado, mais de 48h para ficar pronto, perdi uma consulta muito importante pela falta do resultado.

Não se consegue aceder ao site, o número de telefone que consta do mesmo está errado. Lamentável!

I couldn't get an answer, they disconnected the call

Bad clinic without a minimum organization with schedules, waiting of more than 2 hours for occupational medicine. From what I understand there was only 1 doctor. I do not recommend! Super exhausting waiting. Stressed, rude and impatient employees.

(Translated by Google) I have frequent neurosurgery appointments with Dr. Nuno Reis and occupational medicine, and the service is excellent. Even the post-surgical follow-up is very good. (Original) Tenho frequentemente consultas de neurocirugia com o Dr. Nuno Reis e de medicina do trabalho, e o atendimento é excelente. Mesmo o acompanhamento pós cirurgico é muito bom.

(Translated by Google) They don't answer phones, they don't call back. They don't confirm appointments a misery. (Original) Nao atendem telefones, nao telefonam de volta. Nao confirmam consultas uma miseria.

(Translated by Google) Appointed time 11.20. 12.05 we were attended Unfortunately they are not serious I'll wait another 5 Mn and leave the ENT doctor said it was working, it's normal for me to wait Result I left Lack of respect (Original) Hora marcada 11.20 . 12.05 nós fui atendido Infelizmente não são sério Vou esperar mais 5 Mn e vou embora a médica otorrino disse que estava trabalhando é normal eu esperar Resultado fui embora Falta de respeito

(Translated by Google) Reception girls very friendly, polite and very helpful. (Original) Meninas da recepção muito simpáticas, educadas e muito prestáveis.

(Translated by Google) Large clinic, very friendly and attentive staff Very airy Competencies to the max I recommend (Original) Clínica ampla, staff muito simpático e atencioso Bastante arejada Competências ao máximo Recomendo

(Translated by Google) The clinic is excellent and the stuff is very nice, it has reputable measurements and is very competent in giving consultations. The main problem is the absurd waiting times to answer the phone! (Original) A clínica é excelente e o stuff muito simpático, tem medidos de renome e muito competentes a dar consultas. O principal problema são os tempos de espera absurdos para atenderam o telefone!

(Translated by Google) Unfortunately in all senses I do not find adjectives to specify so incompetence, last day 07/02/2019 at 2:30 pm the orthopedic doctor would certainly be drunk, so many were the nonsense that everyone realized, anyway I continue with a lesion of 4 months in the which tells me that the pain is normal? so I can also be a doctor step low and I hope that the patients recover for them ... anyway I do not recommend! (Original) Péssimo em todos os sentidos não encontro adjetivos para especificar tanta incompetência,últimos dia 07/02/2019 as 14h30 o médico de ortopedia certamente estaria alcoolizado,tantos foram os disparates que toda a gente se apercebeu,enfim eu continuo com uma lesão de 4meses no qual me diz que é normal as dores? assim também posso ser médico passo baixas e espero que os doentes recuperem por eles...enfim não recomendo!

(Translated by Google) Very well organized clinic, attentive and friendly service, no waiting. And Dr António José Ferreira is a fantastic doctor. (Original) Clínica muito bem organizada, atendimento atencioso e simpático, sem espera. E o Dr António José Ferreira é um médico fantástico.

(Translated by Google) In the analyzes, they serve two people at the same time in the same office. Scheduling time is not respected, I have been waiting for more than an hour to take the exam. The bathrooms, unavailable, on the ground floor and on the 1st floor, at the same time. (Original) Nas análises atendem duas pessoas ao mesmo tempo no mesmo gabinete. Hora das marcações não é respeitada, estou há mais de uma hora a espera para fazer exame. As casa de banho, indisponíveis,no piso de baixo e no 1. Andar, ao mesmo tempo.

(Translated by Google) excellent doctors but it took 22:49 minutes to answer the phone (Original) excelentes médicos mas levaram 22:49 minutos para atender o telefone

(Translated by Google) Good morning, I'm calling to make an appointment for 2 days and please call me back and the contact number is the same? Thanks Ana Paula (Original) Bom dia estou a ligar para marcar exames há 2 dias e minguem me atende por favor o nº de contato é o mesmo? Obrigada Ana Paula

(Translated by Google) Organized and clean. Fast response to the balloon and about 30 minutes of waiting for the otorhinolaryngologist's appointment. Excellent doctor. Agreements with ADSE, DECO (Ecco Salva) among others. Paid parking for the entire surrounding area. Close to the Entrecampos metro and the bus stop. (Original) Organizado e limpo. Atendimento rápido ao balção e cerca de 30 minutos de espera pela consulta de otorrinolaringologista. Excelente médica. Acordos com ADSE, DECO (Ecco Salva) entre outros. Estacionamento pago por toda a área envolvente. Perto do metro de entrecampos e da paragem de autocarros.

(Translated by Google) More than 2 hours waiting with appointment checked. Service in order of consultation. A patient who arrived 1 hour after the scheduled time was attended first. (Original) Mais de 2 horas à espera com consulta marcada. Atendimento por ordem de consulta. Um doente que chegou 1 hora depois da hora marcada foi atendido primeiro.

(Translated by Google) Clinic with good air and with a young man taking passwords by customers, which is very interesting since users do not need to touch a device that everyone touches and is probably contaminated with the most diverse diseases. Furthermore, there is the usual unpunished delay of doctors, because they can, and the friendliness of the staff. (Original) Clínica com bom ar e com um jovem a tirar senhas pelos clientes, o que é muito interessante já que assim os utentes não precisam de tocar num aparelho que todos tocam e provavelmente está contaminado com as mais diversas maleitas. Ademais ocorre o habitual atraso impune dos médicos, porque podem, e simpatia dos funcionários.

(Translated by Google) Great medical professionals terrible administrative reception (Original) Excelentes profissionais médicos péssima receção administrativa

(Translated by Google) The zero service !! The reception is awful. Unfortunately, there are still people who do not know how to treat others with due respect. (Original) O serviço zero!! A recepção é horrível. Infelizmente ainda existem pessoas que não sabem tratar os outros com o devido respeito.

(Translated by Google) Can not even answer the phone ... (Original) Não atende nem o telefone...

(Translated by Google) Two hours minimum wait even with appointment. Seeing patients is good nothing, it's just beca beca beca. Instead of calling in order of arrival, they call in order of consultation  That is, if you have only one appointment to make and about 1999 people have 7. You already went down the drain (Original) Duas horas de espera mínimo mesmo com marcação. Atender os pacientes que é bom nada, é só beca beca beca. Em vez de chamarem por ordem de chegada, chamam por ordem de consultas Ou seja, se tens apenas uma consulta para fazer e umas 1999 pessoas têm 7. Já foste pelo cano

(Translated by Google) Friendly professionals, good service (Original) Profissionais simpáticos, bom atendimento

(Translated by Google) I made an appointment by phone, and I'm a resident of Leiria, I move to go to the appointment and when I'm arriving in Lisbon they called me to clear the appointment, I was at the expense of travel expenses and lack of work and without the consulate, I do not recommend to anyone ! (Original) Fiz marcaçao pelo telefone, e sou moradora de leiria, me desloco para ir a consulta e quando estou chegando em lisboa me ligaram para desmarcar a consulta, fiquei no prejuizo dos gastos de deslocamento e falta no trabalho e sem a consula, nao recomendo a ninguem!

(Translated by Google) Sympathy (Original) Simpatia

(Translated by Google) The times I needed the services of this clinic was spectacular, better is impossible ,,  I recommend (Original) As vezes que precisei dos serviços desta clínica foi espetacular melhor é impossível,, recomendo

(Translated by Google) After ten to fifteen minutes waiting for me to answer (phone), a voice appears saying it's a holiday and the clinic is closed. I made another attempt and after about the same time then they answered me, ie to make an appointment I was on the phone about half an hour. Isn't it too much time? (Original) Depois de estar entre dez a quinze minutos esperando que me atendam(telefone), aparece uma voz a dizer que é feriado e que a clinica está fechada. Fiz outra tentativa e após mais ou menos o mesmo tempo então atenderam-me, ou seja para marcar uma consulta estive ao telefone cerca de meia hora. Não é tempo de mais?

(Translated by Google) They are very helpful, friendly and enlightening, always with a smile on his face ? recommend 100% this location. (Original) São muito prestáveis, simpáticas e esclarecedoras,sempre com um sorriso no rosto ? recomendo a 100% este local.

(Translated by Google) To make an appointment, I waited so long that I put the phone out loud and made a date of things. I gave up after 40 m. A shame! (Original) Para marcar uma consulta, esperei tanto, que puz o tlm em alta voz e fiz uma data de coisas. Desisti ao fim de 40 m. Uma vergonha!

(Translated by Google) Excellent doctors. The only reason to continue attending this clinic. Shameful administrative attendance. Being 25 minutes waiting for calls to be answered and yet being forced to hang up is a shame indeed! It seems that the clinic does not have the resources to pay telephone operators. (Original) Excelentes médicos.A única razão de continuar a frequentar esta clínica. Atendimento administrativo vergonhoso. Estar 25 minutos a aguardar que atendam as chamadas e ainda assim ser obrigada a desligar é mesmo uma vergonha! Até parece que a clínica não tem recursos para pagar a telefonistas.

(Translated by Google) Private .. I am waiting for a resonance to 1 month ... Thing that slows down my life and the way I practice Consultation for X hour and I am attended 1h40 later to spend 2 min in the office. (Original) Privado.. Estou a espera de uma ressonância a 1 mês... Coisa que me atrasa a vida e a modalidade que pratico Consulta para X hora e sou atendido 1h40 depois para passar 2 min no consultório.

(Translated by Google) Through the phone, they scheduled an exam that, after all, they do not do in the clinic. (Original) Através do telefone, marcaram um exame que, no fim de contas, não fazem na clínica.

(Translated by Google) Good facilities and good doctors. (Original) Boas instalações e bons médicos.

(Translated by Google) Fantastic doctors, super friendly assistants and always very attentive receptionists. (Original) Médicos fantásticos, assistentes super simpáticos e rececionistas sempre muito atenciosas.

I underwent surgery in this hospital through knee insurance. Please don't make the same mistake I did. After having surgery, when I started doing physiotherapy, all the physiotherapists told me that these hospitals do not have the conditions and that the patients all have bad operations. Examples of female football athletes, among others. I can't understand how doctors want to operate on patients in these conditions and leave patients like this. Please don't make the same mistake. Compliments

Very helpful operating room team, excellent service

Good afternoon, the 7-day stay was made more pleasant, thanks to the professionalism of the nursing staff, nursing assistants, orderlies and service personnel. Without them, (although the medical team is very good) it would be difficult to monitor and care for patients. Highly qualified team. Only one complaint: the lack of empathy of one of the gentlemen (only one) who is at the entrance to the hospital door, the patients and their companions must be treated with respect, something from which this gentleman completely lacks.