1/5 Nadia S. 1 year ago on Google
This
is
a
two-star
hotel
at
best,
and
had
I
known
that
at
the
time,
I
definitely
would
not
have
booked
it.
Myself
and
my
husband
stayed
here
for
6
nights
over
December
last
year
and
our
experience
was
horrible.
Perhaps
just
bad
luck,
but
everything
that
could
have
possibly
gone
wrong,
went
wrong.
We
stayed
in
a
double
room
over-looking
the
parking
lot.
This
was
quite
an
eyesore.
It
actually
felt
like
we
were
staying
in
a
shopping
complex.
This
is
because
the
hotel
does
not
have
its
own
parking
and
shares
a
parking
lot
with
a
whole
lot
of
shops,
one
of
which
includes
a
local
pub
which
can
get
quite
noisy
at
night.
The
parking
lot
itself
does
not
feel
safe
at
all
and
we
had
a
hard
time
driving
in
and
out.
There
are
a
whole
lot
of
what
appear
to
be
homeless
men
who
act
like
car
guards.
They
hash
you
for
money
every
time
you
park
your
car
(even
though
you
are
a
guest
at
the
hotel).
The
security
of
the
hotel
tries
to
chase
them
away
but
fails
because
they
become
aggressive.
On
the
day
we
checked
out,
a
whole
lot
of
homeless
guys
had
actually
decided
to
squat
on
the
doorstep
of
the
hotel
(literally)
and
the
security
guard
could
not
get
them
to
leave.
It
was
quite
a
performance.
Because
of
the
lack
of
safety,
we
made
sure
to
be
parked
and
in
the
hotel
before
dark
every
day.
The
room
itself
was
dirty
on
arrival.
I
actually
don't
think
it
had
been
cleaned
from
the
last
checkout.
There
were
makeup
stains
on
the
linen
and
towels,
dead
bugs
on
the
floor,
and
the
bathroom
floor
was
wet.
Upon
request,
the
hotel
cleaned
the
room,
albeit
not
very
well
as
it
was
so
rushed.
Aside
from
this,
the
room
smelt
like
mold
for
our
entire
stay.
There
was
mold
all
over
the
bathroom.
I
assume
it
is
because
there
is
not
much
ventilation.
There
was
a
dodgy
couch
in
the
corner
of
the
room
which
had
a
whole
lot
of
stains
on
it,
and
so
we
were
afraid
to
sit
on
it
as
we
didn't
know
what
the
stains
were
from.
The
fridge
was
dirty
so
we
could
not
use
it.
I
tried
to
use
the
hairdryer
one
day
and
it
started
smoking,
smelt
like
something
was
melting
inside
of
it,
definitely
a
fire
hazard.
Our
toilet
paper
was
not
replaced
by
room
service
once
it
had
finished.
We
had
to
phone
reception
twice
to
ask
for
toilet
paper.
On
the
first
evening,
we
experienced
a
performance
in
the
early
hours
of
the
morning.
Guests
had
come
in
drunk
and
were
fighting
in
the
passage
of
the
hotel.
To
be
honest,
there
was
not
much
that
we
could
make
use
of
in
the
room
as
everything
felt
like
a
hazard.
We
even
resorted
to
using
our
own
towels
as
the
towels
which
we
were
brought
were
not
clean.
We
gave
up
on
complaining
after
about
the
third
complaint
and
just
tried
to
make
the
best
of
a
bad
situation.
But
it
was
horrific
and
a
complete
waste
of
a
holiday.
On
check-out,
we
were
told
that
the
hotel
would
be
in
contact
with
us
about
some
sort
of
recompense
for
our
experience,
but
nobody
has
contacted
us
yet
and
it
has
been
almost
a
year.
Port
Alfred
itself
is
beautiful,
but
sadly
our
entire
trip
was
tainted
by
the
terrible
accommodation.
