1/5 Ms M. 1 year ago on Google • 22 reviews
As
someone
who
has
worn
hearing
aids
for
OVER
50
years,
I
would
NEVER
recommend
Family
Hearing
&
Balance
Center
to
anyone
for
their
hearing
health
(testing
or
aids).
This
was
the
worst
experience
I've
ever
had
in
ordering
new
hearing
aids.
After
1-1/2
months,
I
had
to
travel
to
their
office
to
find
out
my
hearing
aids
had
never
been
ordered.
They
had
my
$500
deposit
for
45
days
&
had
no
idea
my
order
wasn't
fulfilled.
Had
I
not
brought
this
to
their
attention,
I
doubt
they
would
have
ever
realized
their
mistake.
They
were
unwilling
to
credit
me
back
the
$68
for
the
hearing
test
as
a
goodwill
gesture
~
Apparently
they
are
more
about
$$$
MONEY
than
customer
service
&
satisfaction.
AGAIN:
I
would
NEVER
recommend
people
use
this
business
for
hearing
tests/aids.
I
ended
up
finding
another
audiologist
in
the
area
who
had
my
new
aids
to
me
within
2
weeks
-
at
a
cost
that
was
BELOW
what
Family
Hearing
was
going
to
charge
me
for
them!
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