3/5 Jerchlau 1 year ago on Google
I
have
stayed
for
countless
hotels
and
for
a
Hilton
brand,
it
is
not
what
I
have
expected.
First,
the
airport
pickup,
when
I
step
outside
the
airport,
there
were
some
other
hotel
personnel
standing
by
but
no
one
from
Hilton.
I
look
around
push
my
trolley
toward
the
departure
gates
and
parking
area
and
find
the
Hilton
service
car.
I
ask
the
security
guards
for
its
driver
and
suddenly
the
door
opens,
the
driver
was
sitting
pretty
inside.
When
we
arrive
in
the
hotel
a
lady
greeted
me
with
a
trolley.
I
bring
down
my
luggages,
the
driver
just
sitting.
Second,
at
the
reception,
the
lady
just
hand
me
some
paper
to
sign
and
turnover
my
keycard
without
any
welcome
remarks
or
introduction
of
the
hotels,
amenities,
facilities,
where
is
the
restaurants,
pool
or
gym,
nothing.
The
Feast
restaurant
have
very
limited
seats
and
tables.
For
breakfast
have
lots
of
options
to
choose
but
for
lunch
amd
dinner
not
that
much
and
very
expensive.
The
Copper
Cafe
Bar
at
the
ground
floor
have
different
pricing
though
they
get
their
food
at
the
Feast
kitchen.
And
the
staff
are
not
very
attentive
to
guest.
The
cappucino
coffee
is
somewhere
between
cold
and
warm.
The
room
design
are
new
with
its
amenities.
Television
channels
are
good
with
sports,
news
and
movies
to
choose
but
not
that
much.
Somehow,
what
I
dont
like
is
that
they
use
the
TV
portal
for
their
room
dining
service
menu.
When
you
need
to
order
something
you
will
exit
what
you
were
warching
and
you
will
miss
a
lot.
There
is
not
even
a
notepad,
a
ballpen
or
even
a
pencil.
Laundry
list
dont
even
have
an
option
for
a
special
request
or
garments
to
be
folded
or
hang
when
returned.
There
are
3
elevator
but
only
2
are
in
operations
but
the
programming
of
its
control
are
very
slow.
The
security
is
very
good
and
most
of
them
are
very
friendly.
Overall
I
enjoy
my
stay.
Would
definitely
comeback
again.