I used to buy my supplies here and it was ok untill my last order! They sold one of the items from my order, and didn't have other to replace it they said "we are waiting for a new shipment from our suppliers, we'll call you and send it to you when it arrives" ok no problem!!. It's been 4 months and nothing. everytime I called they excused saying there was some sort o delay. last few times I called they don't even pick up the phone. not professional at all, if u ask me. I think the least they can do is keep one updated and be a little apologetic about their mistake. So overall i'm extremely disappointed! And if u are reading this ...I'm still waiting!!! I want my money back!

Wretched Experience and one I hope to never go through again. I hope this warns anyone hoping to make any Purchase with Waymill, Horrible customer service. No respect for their clients what so ever. Ordered a Steamer, did not operate to correct pressure. Called 16 times before getting an answer then the support person was rude and angrily hung up on me. Called again to set up the return the steamer and was convince into exchanging the steamer for another to alleviate any issues. send out the old steamer and receive new steamer, the new steamer still operated under 55psi then took forever to regain pressure after a single use. called again and received no answer on the phones that day, so I had to email and write them on their website, no answer, Amazon, no answer, then finally their eBay to which I was finally called back to set up a return after they could not correct the pressure from the steamer. NOW we are being charged a 15% restocking fee for both steamers. HORRIBLE! BEWARE WAYMILL. do not buy from them, their amazon, or their ebay if you want to have a good experience, skip them.

I ordered a grs benchmate and was notified they didn't have it in stock and because it was a last year's model I would have to pay an additional 50.00$ so I agreed sent them the required info and 2 months later they won't answer an email I'm thoroughly disgusted at this point.

I’d order from eBay and sent from this store, a Metal Earth Harry Potter Golden Snitch and it arrived a week later with free shipping. Great service.

Amazing customer service. I found all the tools I need at a great price. Love the place

Great staff,friendly, also great online customer support. I recommend this store to any hobbyist and jewerler.

If you want to get ripped off, then this is the company for you. I ordered 2 brass wire wheels (in stock) Aug. 10 and payed for Priority shipping. I received my package 28 days later. This company did not send the wire wheels, they sent a $6.32 alcohol lamp. Will not respond to emails. Had to file a claim with credit card co.

Best customer service, amazing prices. The help me to buy exactly what I need to make jewelry.