5/5 Jessee F. 1 year ago on Google
Highly
Recommend:
As
most
ER
visits
do,
I
had
one
that
really
caught
me
by
surprise.
While
my
entire
experience
wasn’t
perfect
(there
was
a
minor
miscommunication
between
myself
and
the
triage
tech,
but
it
was
understandable
and
corrected
immediately)
the
doctor
we
saw
was
amazing.
I
left
the
ER
at
about
2:00AM
and
was
back
before
7:00AM
to
transfer
my
babe
to
our
rDVM.
The
doctor
was
fast,
efficient,
and
very
versed
and
secure
in
her
ability,
yet
continuously
apologized
for
a
wait
that
was
not
her
fault.
The
longer
I
waited,
the
more
grateful
I
was
that
my
girl
wasn’t
the
patient
receiving
the
doctors
immediate
attention.
She
made
sure
that
we
were
on
the
same
page
before
I
left
that
evening
and
when
I
came
back
the
next
morning.
Everyone
was
efficient,
calm
and
exceeded
my
expectations
in
regards
to
bedside
manner.
My
estimate
was
thoroughly
explained
but
I
didn’t
care,
I
just
wanted
my
girl
to
be
okay
(I
was
given
the
option
to
decline/accept
anything
on
the
estimate
but
wanted
to
leave
everything
up
to
the
DVM,
I
also
keep
an
emergency
visit
credit
card
for
the
fur
children).
I
came
in
the
next
morning
and
to
my
surprise
I
was
actually
refunded
part
of
my
original
deposit
(please
don’t
take
that
as
me
saying
that
it
ALWAYS
happens,
I
paid
for
24hr
care
and
they
were
decent
people
and
used
what
they
had
to
and
returned
the
rest).
While
I
hope
that
I
never
see
these
people
again,
I’m
so
blessed
to
have
left
my
baby
in
such
skilled
hands
and
would
happily
do
it
again
without
a
second
thought.
After
all,
they
gave
my
girl
the
supportive
care
that
saved
her
life.
Thank
you
from
the
bottom
of
my
heart.
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