Changing from a 2 to 5 something changed within the last 6-8 weeks because the service is really fast and they actually say hello and have a good day. Keep it up please! But the chicken nuggets are the best you can get anywhere

11am and the lady says they only have Fish sandwiches or chicken tenders and that's it.. Okay, order both and wow were they both gross. Been here when they released the chicken sando and it was great. Fish was soggy, no crunch, and about a half cup of sauce and pickles. Chicken tenders were barely even breaded and rubbery. Should have gone with the can of spinach for dessert 🤷‍♂️

I gave the girl exact change, and she gave it back to me and said, "No!!! I can't take that!!!" She made me give her a 20.00 bill because she didn't know how to count the change. I told her she wouldn't have had to give me any change back if she had taken my payment the first time, and she laughed and said, "Oh ya....that's pretty funny!!!" And closed the wondow. When I checked the bag, there were no utensils or napkins for eating red beans and rice. I even had to remind her to hand me my drink. No one cares anymore.

Worst experience at a fast food restaurant that I can recall. Went for dinner at 6pm. Was surprised to see only 4-5 people dining in. I soon figured out why. 5 employees behind the counter working and 1 sweeping floors. Stood at the counter for roughly 10 minutes and not one employee acknowledged us standing there. Ended up walking out. I would give zero stars if that were an option.

I have never made a review. But i am so disappointed. I got a chicken sandwich and it was that thick hard nasty type of chicken, and over breaded :( too much beans in my rice and beans it was actually just soup. it was just bad. im so sad. i’ll never get this place again. like just beyond words. and the employees sound so unhappy like i get it, but it also just made me feel bad about getting food.

Ordered a 12 piece chicken family meal. I wanted 8 mild and 4 spicy and fires. When i get home i find the receipt says 6 spicy and 6 mild nuggets (not even strips), and Cajun rice. On top on the the chicken was all McDonalds chicken nugget damn size not even an actual strip. I have eaten as many Popeyes around the U.S. an this is by far the WORST. Its now 23 may 23, 9 months later. I went back to five them another try and hopefully satisfy a craving. I was let down again after ordering 1/4 lb of shrimp meal. I think i got maybe half of what it should have been. I will never go o this location again, unless its free while im already around the location.

Let me start by saying that I think food service workers are underrated essential workers. I stopped in here for a quick dinner, the food was sub par compared to normal Popeyes. The restaurant seemed to be fully staffed, I counted 8 people behind the counter. The entire dinning room and the men's room were filthy and I heard one woman complaine about the ladies room to the manager. She just shrugged it off and ignored her. All of the workers were continually on their phones and didn't seem to care much about their job. This appears to be a complete failure of management.

Terrible service, they do not listen, and they do not even say a word when handing you your food. They just close the window in your face. Hands down the worst experience you could give a customer, aside from spitting in their food, which I hope they didn’t do. On top of all of that, they under served my Mac & Cheese. Barely half of the bowl was filled. I wouldn’t have even made the portions a big deal, if the service was good, but this feels spiteful! I was there 9pm December 9th, 2022. Who ever was at the window needs tk be fired. Never coming to this spot again.

This location is the absolute worst. Most people get 30 minutes for lunch. If you wait in line for 30 min just to get your food it doesn’t leave much time to eat your food. The workers do not care at all. They all move so slow they must have to try to move that slow. Multiple workers were not in uniform. The kitchen was dirty. When I asked for the manager the woman laughed at me. I work right across the street and I will make it my job to tell everybody I talk to every day never to waste their time and money.

8:15pm and pouring out. Came through the drive through. Chicken sandwiches were good but skimped me on my red beans and rice order, and forgot the biscuit for my combo.

Super friendly staff. Spotless inside, including bathroom. The food is excellent! Drive-thru can be a time-consuming experience, but if you order inside, there is a quick turnaround time.

We have eaten here twice since we've been on our trip. We've eaten inside the restaurant and drive-thru both times they were very pleasant professional and quick. I feel like fast food service is back again at this place only.

Staff is very rude , food tastes reheated, normal to find hair in your food. Needs all new staff and staff training or eventually this place will be shut down

Food has always tasted fairly ok. Couple times I was given rubbery chicken. I make sure to not come here as it takes me 30+ minutes to get through drive thru to constantly being disappointed when I get my food. Only time I come here is when my friends refuse to get kfc. And almost everytime I come here there seems to be a language barrier somehow in a predominantly white/english speaking area.

Just a so so location. Chicken was adequate but nothing special. I recall the chicken being of better quality and taste years ago.

This Popeye's is usually pretty busy, but I drove by and saw that the line wasn't too long. I decided to try it, since I've never had Popeye's before. Ordered a 12 piece chicken meal, which came with 2 sides and biscuits. The person working the drive-thru ordering area really needed a better microphone. I could barely hear them, and apparently they could barely hear me as well. I had to repeat everything 3 times. Got my chicken and drove home, where I discovered the Cole slaw had been put in the bag upside down, so Cole slaw dressing had leaked onto the box holding the chicken. I thought the biscuits would be fluffy, but they were thin and crispy. However they had a good flavor. The Mac n cheese was really good! I wasn't that impressed with the chicken overall. The breading was very crispy but the chicken tasted dry. Also, I didn't think the breading had much seasoning, and it was definitely lacking salt.

I wish there was a negative button for customer service. It took 32 minutes to receive cold food. I ordered online at 1:17 p.m. I arrived at 1:25 and told him that I was here to pick up my food, I was promptly told it would take 8 minutes to have the nuggets cooked. I was not given an option to order anything else or receive replacement. So I sat there in front of the registers and waited and waited. The cashier was shouting periodically "I need those nuggets", and the kitchen would mumble something back. At 1:47 I complained saying I can't wait for my food anymore and they were searching for my order. My order was sitting in the to-go shelf. Someone had put my order there and forgot to call my name or my order number. There were a few other people waiting for their orders as well. No names were called. Being this disorganized takes a special skill and the people that Popeyes have mastered it. Fortunately there was misery with company. The guy behind me was waiting 15 minutes for his wings that he ordered. When he spoke up, they informed him they only had four wings left. Why would you wait till someone speaks up to tell them that they couldn't have their order? And complaining to the online ordering system is just a robot that just gives random refunds for any complaints. Nobody cares about the service, nobody cares about their job or their performance or the cold food or the waiting. I hope the management reads this terrible review and has a team huddle. Maybe they should re-explain that when the food is ready you should call out their name or order number and saying the food's ready. Or if you know somebody's waiting 30 minutes for nuggets that you probably should just hand it to them. If you know that you're behind in orders and it takes eight plus or 30 minutes to make food, you should let the customer know and offer either a refund or exchange something else and its place. That would be the right thing to do instead of telling people that they need to wait and turn your back on them. I hope corporate reads this and let's the local store know that this shouldn't be the way you treat people and maybe assigns a regional manager to have the entire staff retrained in the ways the customer service.

Small fast-food restaurant with limited seating. drive-through was busy. We had a 8 piece nugget with coleslaw and a drink to eat in. We didn’t wait long for the meal. Inside was clean but was notably in need of repairs. Service was attentive, not friendly. Cost was about average.

Best chicken sandwich presentation ever seen, still eating while making review so you know it's 🔥

I got the classic chicken sandwich and I got the fried shrimp meal and some chicken strips fry's. It was all definitely on point fresh hot and delicious. Thank you Popeyes fir a great meal..🙌🏼

My daughters both LOVE the Chicken Sandwich! Much better than any of the competition, including the new Chick-Fil-A Southern Maine finally got. Super crunchy and a lot of chicken for the money. I couldn't finish mine in one sitting. The lemonade was also good. I can't speak to anything else on the menu but our family will come back for the chicken sandwich!

I stopped by the SriveThru at this location but was confused by the traffic pattern. I had come in from the Main Street with a left at the light then a left into the parking lot and another left to get into Popeyes. Then, another series of turns to be at the head of the drive thru. Anyway, the service was fine and the food was great. I’ll return for more ghost pepper wings and things they sing about BRING EM OUT

I have been Popeye's Chicken fans since a long time ago. This place is one of the BEST. The chickens was perfectly cooked, and deliciousssssss. All the staff is very friendly. Five Star all the way 👍👍👍👍👍.

In the World of Fried Chicken, a Colnel claims that they have the best Chicken... yet, I can't tell the difference between the Jentucky Colnel's wings and leg.... But luckily for those with a real Taste for fried Chicken goes to Popeyes, where Chicken is appreciated...

Slowest place ever!!! If I didn't love their chicken I would have walked out. If the employees worked as fast as their f bombs dropped and as much as they socialized with each other they might have gotten the orders done...super super frustrating experience

Waiting in line at drive thru,25 minutes and still never hot my order!!!! This is a very disrespectful place. If your going to treat each person as a patron that sits and has a waitress, then it's still not ok.. but drive thru, means speedy. You get a 0 rank in my book.. I am also contacting better buisness bureau.. because your service is the worst in maine!!!!

We had a really bad experience here a year ago. After over a year, we decided to give this location another chance. Bad idea. Poor service. We didn't even get a greeting when they FINALLY took our order after standing at the counter for over 10 minutes... just a blank "wadaya want" stare. We waited 45 minutes for our order and they didn't have what we ordered by the time we were served... even though they had it when we ordered it. Unfriendly, poor service and on top of it all... our order was cold and incorrect when we got it. We LOVE Popeye's, but we will NEVER return to this location.

Food is typically good. Don’t recommend going here at peak hours though as the wait can literally be an hour. Stop by every once in a great while if lines aren’t long. Even if they don’t appear long the wait time is fairly high. If they can get whatever issues they have with the drive thru sorted out then I’d give it more stars.

Great chicken, but reception was so-so. Sat at the order speaker for about 5 minutes. Also didn't get butter or honey for the biscuits. Make sure to request for condiments. But don't let that stop you from stopping in.

First time going to a Popeyes. Went with a friend who recommended the chain. We both ordered the same meal. It took over thirty minutes to get 3 tenders and a bowl of mac and cheese; a doordash person was very upset because she had been waiting for over 40 minutes. When our orders were ready, my friend and I each got different food than we ordered. The cashier would not give or check our receipts. She said my friend had ordered potatoes but finally gave him the mac and cheese. I said I also had ordered mine with mac and cheese and she said “no you didn’t”, but after I sat down she called me up in a super rude tone and gave me mac and cheese and was just super rude about it. I wasn’t being a Karen, literally all I did was clarify my order. Also, half the sodas were out, and the drink I did get from the fountain machine I did get tasted really weird and I couldn’t finish it. Very unimpressed with the speed and attitude of the staff. Will not come again.

First off the woman taking our order was rude as hell. But we got passed it cause we understand working fast food sucks. The busicuits we're just blaa. we didn't even eat them. The chicken strips were under cooked but they gave me two extra so I just came home and finished cooking them. The beans and rice are always delicious, I don't care if they put bugs in that stuff, I would still eat it. The spicy chicken was good and spicy, over all not a bad experience. we will go back at some point and I'm gonna give that lady something nice to help her spirits.