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Frequently mentioned in reviews: room (11) hotel (8)
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  • 5/5 Eddie M. 1 year ago on Google
    Comfortable room, warm shower and good breakfast service!
    1 person found this review helpful 👍

  • 4/5 Renato R. 1 year ago on Google
    It is surely one of the best hotel options in Porto Velho. The staff is friendly. Room furniture and equipment (especially the air conditioners) need maintenance.

  • 5/5 Marco J. 2 years ago on Google
    Very good hotel, great service, free parking and storage room for your luggage if you need to be away for few days ... Also the Hotel is very well located ... Very helpful staff

  • 1/5 Sarah Joy T. 5 years ago on Google
    We booked this hotel as it was near the place where my partner works. There was also a renovation on our building so to escape the noise we decided to stay in a hotel. We were considering extending our stay but due to bad experience, we didnt. We were first assigned to room 310, it was a clean room. However after 30mins, I started to hear loud hammering sound. I just want to rest so I called their reception to inform about the noise and was expecting a resolution from them. The blonde woman said she will check and will ask them to stop (which I didnt expect she will suggest). After another 30mins, the hammering still continued. I called the reception again. This time, it was a man who talked with me as he can speak English. I asked if their hotel was full and if not, I requested they changed our room instead to avoid the noise. Funny, he offered the room besides ours. Of course I asked for a room very far from ours. Finally he offered a room on the 8th floor. But when I went down to exchange my key, the blonde woman gave me room 415. It was on the other side so I thought it will be fine. To my disappointment, the room looks dirty. There were marks on the bedsheet. And it didnt smell like they replaced it after the previous tenant left. There were marks on the cabinet too. Just to be fair, I called the reception to replace the bedsheet. But they were only able to replace it after 2.5 hrs and after 3 follow-ups (1 over the phone and twice we went down to complain to the reception). It was a big disappoint considering the amount we paid for the hotel 280 reais for one day! Yet their customer service sucks!! Several times I went back to the reception too because the key pass didnt work on the elevator or the door. We booked in this hotel hoping to sleep on a clean bed and have a peaceful rest! That is not too much. I didnt ask for anything aside from what I paid for. Yet they cannot even offer that. RECEPTION SUCKS! If they know that there is also some repairs going, they shouldnt have offered a room where youll be disturb. Or atleast informed the guests before booking about the on-going repairs. And dont make the guest beg for something they paid! EXPENSIVE HOTEL WITH VERY BAD CUSTOMER SERVICE!

  • 3/5 hannah 5 years ago on Google
    What was a good stay was ruined by bad internet connectivity. As an international traveler internet access provides an addition need which was not functioning well. The hotel's IP address was blocked as not safe by my work and private laptop.

  • 4/5 marcelomlos 6 years ago on Google
    Although some work were in progress ar the hotel, it's a very good one, maybe the best in the city. Big and comfortable rooms.

  • 4/5 Kevin C. 5 years ago on Google
    Very clean. Great staff. Good inclusive breakfast with fresh juices and fantastic pão de queijo.

  • 4/5 Jorge M. 7 years ago on Google
    Room was very good and clean. Service breakfast was nice. Did not have lunch nor dinner.

  • 5/5 Biza C. 2 years ago on Google
    Hotel TOP

  • 5/5 Lucas M. 6 years ago on Google
    Good food and accomodations, nothing to complain about

  • 3/5 Reinaldo K. 1 year ago on Google
    Spacy rooms Quite old towels If you get front rooms may be noisy


Call +55 69 3301-3390 Open on Google Maps

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