1/5 Nuno P. 7 months ago on Google • 79 reviews
I
recently
had
a
disappointing
stay
at
the
Montado
Hotel
&
Golf
Resort.
First
of
all,
the
pictures
of
the
pool
area
on
their
website
did
not
match
reality
at
all,
and
it
was
shocking
to
find
out
that
one
of
the
photos
on
Google
wasn't
even
from
the
hotel's
pool.
The
overall
condition
of
the
facilities
was
subpar,
showing
signs
of
neglect
and
lack
of
maintenance
for
years.
Despite
their
check-in
information
stating
that
the
spa
was
available,
it
was
actually
under
maintenance
during
my
visit,
rendering
it
unusable.
To
add
to
the
frustration,
the
internet
in
my
room
didn't
work,
and
there
was
no
phone
signal
either.
This
made
communication
and
work
nearly
impossible.
Furthermore,
the
toilet
in
my
room
had
visible
marks
of
humidity,
and
the
front
desk
didn't
make
any
effort
to
relocate
us
to
a
cleaner
room.
In
addition,
some
of
the
switches
in
the
room
were
non-functional,
and
there
was
a
clutter
of
boxes
and
mattresses
outside,
creating
a
messy
atmosphere.
The
water
temperature
in
the
showers
fluctuated
between
hot
and
cold,
making
for
an
uncomfortable
experience.
On
a
positive
note,
the
staff
in
the
food
and
beverage
outlets
were
friendly
and
accommodating.
The
staff
at
the
front
desk
was
really
nice
as
well
but
they
were
not
able
to
find
a
solution
to
any
of
our
problems
even
when
we
try
to
pay
more
for
an
upgraded
room,
they
said
they
had
nothing
available,
eventhough
there
was
availability
online....
To
sum
it
up,
this
was
one
of
the
worst
stays
I've
had,
and
I
believe
the
neighboring
Ibis,
which
is
cheaper,
would
offer
a
better
experience.
