4/5 Mikhael 1 year ago on Google
A
5-star
Resort
with
a
4-star
rating.
It
just
missed
the
expectations
slightly;
still
good
but
not
excellent.
For
starters,
there
are
small
details
in
the
maintenance
that
were
lacking.
The
external
pool
had
tiles
missing,
where
they
used
tiles
and
didn’t,
the
floor
was
uneven,
and
the
pool
lounge
chairs
needed
to
be
cleaned
or
replaced
because
the
place
where
people
put
their
feet
was
a
different
colour
from
usage.
dirty8?
Maybe,
I
don’t
know
but
what
I
do
know
is
the
colour
was
different.
Moving
towards
the
buffet
breakfast
was
satisfactory.
All
the
usuals
were
there
but
what
disappointed
me
is
that
for
one,
there
were
minimal
regional
products,
and
two,
the
ones
they
did
have
were
not
of
the
highest
quality—special
notice
for
the
fruits,
which
were
excellent
and
fresh.
Relative
to
the
bedrooms,
same
story,
good
but
not
great.
The
bed
was
terrific,
and
the
bathroom
was
clean,
but
the
main
floor
bedroom
was
not
clean.
We
would
leave
at
9
am,
mark
the
room
for
cleaning,
and
then
return
at
2
pm,
and
the
room
would
not
be
clean.
We
called
for
them
to
come,
which
was
always
quick
but
still,
why
wasn’t
the
room
cleaned
in
the
morning
as
they
did
on
the
first
day?
Patio
light
didn’t
work
🤷♂️which
wasn’t
an
issue
for
us,
but
it
should
work.
And
finally,
the
wall
in
the
bedroom
was
scratched
a
lot,
which
would
be
ok
for
a
3star
place,
not
5.
The
people
in
the
reception
were
excellent,
but
some
people
riding
the
service
carts
seemed
to
have
a
thing
for
racing
because
they
would
speed
over
a
bridge
near
our
room
that
would
make
noise.
The
kids'
room,
again,
friendly
people,
but
they
only
do
activities
if
enough
children
are
present.
We
went
with
our
daughter,
and
there
was
only
one
other
kid,
so
no
activity.
One
kid
is
enough
to
do
an
activity.
This
review
might
come
off
as
unfavourable,
but
that
is
not
the
intention,
we
enjoyed
our
time
there,
and
we
have
had
great
Pestana
experiences.
This
one
just
fell
short
of
the
expectations
we
have
had
set
from
previous
experiences.