Featured Reviews


Frequently mentioned in reviews: good (32) Starbucks (31) coffee (30) time (16) ambience (15) service (10) store (10) taste (8) experience (7) seating (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Vinesh C. 4 years ago on Google
    Located in the middle of the mall on the ground floor. Seating for 30 people. Food and service is typical Starbucks fare. Parking is easy as it is in the mall. Not too crowded even during weekends. They also have one more branch in the mall which is in the basement connecting to Palladium.
    12 people found this review helpful 👍

  • 5/5 Naga V. 1 year ago on Google
    It was a good experience. Ambience was too good. I have ordered chocolate cappuccino. It taste great. Cappuccino was so strong. Staff was so friendly. And service was good. They have wide range of seating. Good place to relax having good coffee. Chocolate cappuccino - 5/5
    8 people found this review helpful 👍

  • 5/5 Ajitha R. 1 year ago on Google
    It was a very pleasant experience. Very good coffee. Suggest everyone to go on a rush free hour and enjoy that drink slowly :)
    6 people found this review helpful 👍

  • 5/5 Priya P. 2 years ago on Google
    The ambience is amazing compared to other Starbucks with more space. Love it!
    5 people found this review helpful 👍

  • 4/5 Eugene C. 1 year ago on Google
    As usual Starbucks with large space. If you're looking for decent space of Starbucks to have a long discussion with good coffee and side kicks, Phoenix market city Starbucks is best choice. Quick service, best ambience.
    4 people found this review helpful 👍

  • 5/5 Akshay P. 4 years ago on Google
    Starbucks coffees are cheap if you are rich enough
    2 people found this review helpful 👍

  • 4/5 MUNA :. 10 months ago on Google
    Occupancy is little bit low. Crowed all the time. If someone comes in they ll stay for 2 hours min. Yaa its cafe. We can’t say. Plz go away. It’s hard for the manager
    2 people found this review helpful 👍

  • 5/5 Donnie P. 2 years ago on Google
    It is a really good Starbucks. It has plenty of seating and all of them are comfortable. The service is good and fast and they have all options offered by Starbucks India. If you're looking for a quiet spot to relax for a while enjoying your beverage this is it. It's calm and comfy.
    2 people found this review helpful 👍

  • 1/5 Feast With Your E. 1 year ago on Google
    The food & coffee is great. But really disappointed by the service & the wait staff. Came in for a business meeting at 5:30 PM. I ordered 2 coffees & a meal. We then proceeded to change table location. I then had my meeting interrupted by a staff who impolitely asked me if I was going to order something else when he noticed an empty table. I asked him why he was even asking that and he mentioned that they have a rule that in every two hours, they will ask customers if they want to buy something & it’s not good if there are customers seen with empty tables. Starbucks, is this a new rule? This was the first time I heard of it & I did not know there were time limits to how long a customer has to have coffee in the store? If that was the case, I would have gone to another store that have an idea to politely speak to its patrons. I had to politely mention that I’ve already spent ₹1500 in cash in their store today & bought another cup of coffee to “wait” & finish my meeting. This was the first time I’ve experienced this in ANY Starbucks but it has left a very bad impression on this store & the brand. Big let down! 👎
    2 people found this review helpful 👍

  • 4/5 Alagu R. 2 years ago on Google
    Taste of coffee is unique.. it's really good... But the cost is oh god... I don't even dreamed of that...
    1 person found this review helpful 👍

  • 5/5 rubyat k. 3 years ago on Google
    A humongous collection of snacks, cakes, bites, sandwiches and of course coffee! I took a small latte and red velvet cake (which was out of this world in taste - melted in my mouth just like that) for Indian Rupees 557 inclusive of all taxes (five hundred and fifty seven). It might be a little expensive (so is Starbucks everywhere in this world) but the decor will enrich your social media feed specially instagram. The store has good seating capacity with open air seating space at the back connected to Phoenix back space (probably for smokers). Overall a must visit if you are visiting Phoenix!
    1 person found this review helpful 👍

  • 4/5 guruguhan 1 year ago on Google
    The best thing is beverage and the ambience. The ambience is so quite and refreshing. I personally didn't like the wraps and rolls so I won't suggest for someone to have it
    1 person found this review helpful 👍

  • 5/5 Gopi T. 4 years ago on Google
    Loved it. Great ambience. Open till 11pm. A free WiFi as usual. The music was a bit too loud for late night. Staff can take note. Great for a romantic outing and office meetings. Little expensive but worth the taste. Happy to see dairy alternatives. Price range:$$
    1 person found this review helpful 👍

  • 5/5 Sandeep G. 2 years ago on Google
    With a serene ambience all over the cafe you can spend some quiet,quality time with your beloved,friends or alone with some relishing sips of coffee.But, this comes with a heavy price tag that has to be accomodated.

  • 5/5 BALA K. 2 years ago on Google
    Tried Hot Cappuccino and cold dark chocolate and the taste was standard and unique with various coffees and milkshakes is located inside of pheonix market city chennai , the provide free wifi and superfast order taking and delivery.

  • 1/5 archana s. 2 years ago on Google
    My first visit to Starbucks and it was a total let down. I wanted to visit Starbucks because of their recent Collaboration with Taylor Swift to celebrate her album Red ( Taylor's Version ) On the Starbucks instagram handle, firstly, they promised to play the entire album across all of their stores and to have the Taylor's Version Beverage ( Caramel skim Latte ) on their menu till 18th November..... But nothing was Doneee !!!! 2. The staffs or the barista had no idea about it at all. 3. They didn't even know the recipe of Caramel skim latte ( Taylor's Version ) and said that i was the first customer to ask for this... And they gave me a Latte with Caramel syrup. 4. With the collaboration rolled out in India on 13 th November, the Starbucks hasn't even informed or let their employees know about it even when I visited the store on 16th November. ( What a lethargic attitude! ) 5. Starbucks promised to give out he red cups for Taylor's Beverage... But the staff didn't give me one.. and I had to ask for the red cup. 6. They didn't play the songs from the Red Album at alllll Dear Starbucks, If you cannot deliver what you promised, then why take it up in the first place ?! You went into the collaboration to honor her Album and accomplishments...and you have done a horrible horrible job at it. I even saw fans across the globe, even in USA complaining about your service and your staff's ignorance about this. If you can't deliver a good experience to the customers then don't promise it in the first place. I was sooo looking forward to this, but was totally hurt. You know why ? Because this was the first collaboration with Taylor that has ever reached India. I really thought you will pull it off. But you didn't. You earned another disappointed dissatisfied customer. P.S. I asked for the Red cup. I asked for the Barista to write Taylor's Version on the cup. The only thing that I didn't do was BREW THE DAMN COFFEE MYSELF!!

  • 5/5 MAX D. 2 years ago on Google
    It was a very beautiful morning morning for me in the Starbucks....loved all the sides and the beverages were awesome too...staff was well behaved and professional...definitely on my next list

  • 2/5 Nabeel P M. 2 years ago on Google
    Too noisy ambient! Staffs call out customer's name, like in a street, when the order is ready. It's just the matter of using a table token and deliver silently. Food is okay though..

  • 3/5 Amala S. 2 years ago on Google
    Caramel coffe was ok...but chicken sandwich was a flop. Crowded place and seats are not enough to accommodate more people

  • 5/5 Raghu 3 years ago on Google
    Frequently visited place, as the name states it’s a reputed coffee shop where you can get all kinds of coffee especially for me cappuccino with hazelnut flavor undoubtedly my favorite along with chicken sandwich which always gives you a good appetite. Ambience and place is as predictably unique.

  • 5/5 Ramanathan S. 2 years ago on Google
    Great ambiance, cleanliness maintained, followed all Covid precautions. Employees were nice and very cautious. A very good place for spending time altogether.

  • 5/5 Waddles A. 4 years ago on Google
    That was really great taste and best was the shops structure and taking orders was clean....

  • 4/5 abishaeik b. 2 years ago on Google
    Just stepped in @ evening time n ordered for one espresso coffee ; chicken snack , veg roll and Redvelvet pastry . Asusual espresso tasted good and chicken snack was okayish and Redvelvet pastry was too good with white chocolate and orange zest in it.. a single pastry was good enough for two people..

  • 5/5 Raj T. 2 years ago on Google
    It's a good place, if you are searching for somewhere quiet. The ambience is small and satisfactory. Had chai latte and Mocha Frappuccino they were great , The customer service is good,Overall it was nice very professional and friendly staffs and COVID guidelines were followed strictly 👏🙌🙌

  • 5/5 majid a. 4 years ago on Google
    Yum carrot cake

  • 5/5 Aravindan D. 2 years ago on Google
    The best place for its ambience,such a quite place The staffs were so kind Must try hazelnut cappuccino and double choco chip cookiee And mocha Frappuccino

  • 3/5 Ramez 1 year ago on Google
    One of the better place to spend time with your loved one !!! I do agree cost wise they are on the higher side which limits the crowd and make them peculiar.... All there hot and cold drinks are too good but there rolls and wraps are completely on the other side definitely they need to rework on those... Final conclusion - Not advised for lower Middle class since for this cost we can have two items in other cafe !!! There brand value is huge and it speaks for them Must try : White Mocha

  • 4/5 Ansil S. 1 year ago on Google
    Really good experience. We had one cold coffee with ice cream and another one special edition one. Both are too good. Really tasty. The staffs are too friendly and outside sitting area also too good.

  • 2/5 Suresh S. 1 year ago on Google
    The place is just like any other upscale coffee shop but pricier. The staff was very nice, the cold coffee recommended was very nice, but my daughter & I shared a multi grain sandwich which gave us stomach cramps and loose motion the very same evening. Maybe I have a sensitive stomach, but my daughter usually has a tin can for a stomach! Two regular coffees and one sandwich cost me 1200 rupees! Pricy and not safe, but nice service and ambience. I'd give it a miss

  • 4/5 Subaash V. 1 year ago on Google
    I always enjoy my Americano here. Coffees are on par with any other Starbucks across India. It's located in the ground floor of Phoenix Marketcity. Starbucks here has a very good seating than most of the other branches. They have both Indoor and Outdoor seating. A huge drawback for this particular Starbucks is it's maintenance. Tables are dirty most of the times and no one is available especially on weekends to clean it up immediately.

  • 4/5 THUSHARA VENKHAT B. 9 months ago on Google
    This is not my first time getting a frappuccino from this place but it was my first time getting the Java Chip flavour. I honestly didn't have any idea what a Java Chip meant but just wanted to try it as my husband had tried it abroad... It was purely a chocolate chip flavour but it was so so good and it blended so well with a coffee flavour. The flavour was very strong but the froth was very light and I preferred the small cup which is called the TALL cup and they have three sizes. For all the Starbucks lovers out there, if u haven't tried this flavour.. pls do check it out ❤️❤️

  • 5/5 DhivyaSree / T. 9 months ago on Google
    Visited Phoenix Mall Velachery's Starbucks after almost an Year ! Asusual the place is crowded in the evening time. It was a bit hard to find Place for seating ! Asusual Their Signature Hot Chocolate Was Too Good ! A Special Mention to the Sandwich which was delectable ! Eventhough the portion was little ! The taste buds would crave more for it ;)

  • 5/5 Gautham S. 9 months ago on Google
    Loved the food for the cost. Java Chip Frappuchino, tho tastes different, became my personal favourite. Worth giving a try❤️

  • 4/5 Rifai H. 8 months ago on Google
    Good sitting area, a good place to sit and chit chat while having great coffee. Coffee aromas hitting your nose, n coffee flavour creamy, fresh made to perfection and it's a great starbucks outlet near my place... perfect... I'm absolutely in love with Starbucks coffee.

  • 5/5 Nikki G. 7 months ago on Google
    Five stars purely for the service. Me disliking the food and drinks wasn’t the staffs fault, I just think Starbucks India needs a better variety to offer. That said, the staff are super sweet, and attentive to your needs. I’ve always had a pleasant experience, even when it gets super crowded.

  • 1/5 Rajalakshmi s. 3 months ago on Google New
    I had java chip frappuccino today at starbucks and have been having a acute stomach ache and have vomited thrice since evening. I'm sure it's the frappuccino because it was my last intake and the vomit was just the milk and coffee!! The milk was spoilt maybe? or whatever could have caused this is super concerning and is unacceptable! 👎🏻👎🏻👎🏻

  • 5/5 Rohith kiran S. 4 years ago on Google
    The most lovable place for me to have a coffee .......I always used to have a break here when I'm in hectic work .......this Starbucks have good ambience and environment to have a sip of coffee in a cup ........I always have a special place in my heart for Starbucks, and this especially an wonderful place to have a break .......overall double thumbs up

  • 5/5 Ranjani S. 4 years ago on Google
    ?

  • 4/5 Nandhini K. 4 years ago on Google
    The café is beautiful and offers salads , cookies, sandwiches, coffees, cakes etc. The food is expensive (as expected) but the atmosphere is amazing .

  • 5/5 aakash s. 4 years ago on Google
    Good ambience and nice place to work and spend a quality time

  • 5/5 Kushagra B. 4 years ago on Google
    Let me start of by telling y’all that the employees trained in this branch make the best of everything. You name it they have mastered it very well. Be it Americano, latte, cappuccino, mocha or macchiato. The ambience is a big 10/10 The behaviour of staff towards customers is not biased at all. Mr. Deepu the store manager is a true gentleman and will always explain you your beverage if this your first time. Under his guidance his team of employees always made sure my coffee is stirred hot. Drinking at starbucks the last 20 years, I haven’t reviewed such hospitality even back home in Singapore. It’s sad that I’ll be leaving to USA soon and I’d be missing the hospitality and the warmth. Thank You Guys ! Thank You Deepu :)

  • 5/5 Avinash G. 4 years ago on Google
    I always find myself lost in the aroma of coco

  • 5/5 Amit M. 3 years ago on Google
    (Translated by Google) Mssst (Original) Mssst

  • 4/5 goutham k. 3 years ago on Google
    Nice place and expensive also

  • 5/5 Arun N. 4 years ago on Google
    Best place for romantic talks

  • 5/5 Shein M. 4 years ago on Google
    it was amazing

  • 3/5 Priyanka M. 4 years ago on Google
    Not only were the names spelled amazingly, the order was not even listened to. My coffee without whipped cream and without I've had both. This is seriously not expected from my favourite store, but this is seriously the worst one I've been to. It's the third time in this particular store that such a thing has happened.

  • 5/5 Praveen S. 4 years ago on Google
    The ambience is very good. Starbucks never stops amusing me with their constant innovation of flavours and their premium coffee. I ordered chocolate cappuccino, vanilla latte and hibiscus tea with pomegranate pearls and it's very refreshing and amazing.

  • 5/5 Yazhini Samyuktha R. 5 years ago on Google
    I loved the place even though I had my doubts. The food and ambience were comforting and it's a good place to check out.

  • 4/5 Kishore R. 4 years ago on Google
    A good place to spend your time with your loved one

  • 5/5 Yudhish K. 4 years ago on Google
    The best of all cafe in town. Plenty of items to give a try. All items cost above 200 which is a little expensive for a coffee. But anyway they are worth trying. Best place for an evening snack with friends!!!

  • 4/5 Jagadeesh J. 5 years ago on Google
    Great wifi. Okayish food.. Ridiculous cost

  • 5/5 Sujoy D. 6 years ago on Google
    We really really enjoy going to Starbucks for coffee and sandwiches etc...the variety are exceptional with excellent customer service...the ambiance is perfect for family or friends get-together or just enjoy your own me time... membership is available and rewards are accumulative for redemption after a period.. also Starbucks app gives you advantage...a must visit for the awesome experience and knowledge about world class Coffee... Different varieties of coffee beans and accessories for preparation are available too...so a memorable experience for a lifetime.

  • 5/5 Indukant 4 years ago on Google
    Best beverage than cafe coffee day other food stuff.

  • 3/5 subrata d. 4 years ago on Google
    Overpriced items.

  • 5/5 Sivaranjani I. 4 years ago on Google
    Hot chocolate..the best always

  • 3/5 MOHAMED A. 4 years ago on Google
    Simply good

  • 3/5 Supriya S. 4 years ago on Google
    It's just ok.. Coffee day?.. Nothing can beat our coffee and tea

  • 5/5 Naveen S. 4 years ago on Google
    Costs for the taste

  • 5/5 Akash M. 4 years ago on Google
    Beautiful yet yummy

  • 4/5 Onkar P. 4 years ago on Google
    (Translated by Google) Open is expensive. But it's heavy. (Original) खुळ्या सारख महाग आहे. पण भारी आहे.

  • 5/5 Shubham B. 4 years ago on Google
    just like any other star bucks

  • 5/5 Sareng N. 4 years ago on Google
    The place has a good ambience. Still quite costly for Indian market.

  • 5/5 Kms v. 4 years ago on Google
    Well no need to say... about star bucks....

  • 5/5 Srinivasan k. 4 years ago on Google
    Hibiscus tea must try

  • 3/5 senthil kumar m. 4 years ago on Google
    Not the best taste compare to Costa and other

  • 4/5 Shreya D. 4 years ago on Google
    Lively

  • 5/5 Nithya B. 4 years ago on Google
    tarbucks holds a welcoming environment, is widely available. Love their ambiance and lighting. The chairs are comfortable as well!The Starbucks store at Phoenix, is spacious. There are lot of free tables for groups and couples ..

  • 5/5 Bruce K. 4 years ago on Google
    Best place to have drinks


Call +91 89398 73622 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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