The Chennai Mobiles image

The Chennai Mobiles

Cell phone store Cell phone accessory store Mobile phone repair shop

😠 Don't go for it..Online is Best. I have purchased the TCL headset in that show room, While hearing songs in Laptop/Computer Pause and Play option is not working.. Next day went that showroom told they also checked agreed not working. After that i asked known brand headsets they have option only for... People often mention service, good, mobile, Chennai, customer, staff, phone, product, price, offers,


Address

3 Signal Corner, 24, Kundrathur Main Rd, Jaya Nagar, Porur, Chennai, Tamil Nadu 600116, India

Contact

+91 80566 63394

Rating on Google Maps

4.30 (1.8K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 10:30 pm
  • Thursday: 10 am to 10:30 pm
  • Friday: 10 am to 10:30 pm
  • Saturday: 10 am to 10:30 pm
  • Sunday: 10 am to 10:30 pm
  • Monday: 10 am to 10:30 pm
  • Tuesday: 10 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: service (27) good (22) mobile (22) Chennai (16) customer (15) staff (12) phone (12) product (10) price (10) offers (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 All is w. 1 year ago on Google
    You will get irritated if you going to buy anything in this shop. Yesterday, I bought smart watch and headsets. More than 20 staff in show room, No one will explain you the feature of product. Simply wasted my time. They treat customer like begger. We are begging for the product price and specification. Don't visit porur branch.Very worst service.
    3 people found this review helpful 👍

  • 1/5 Vasanth K. 1 year ago on Google
    Don't go for it..Online is Best. I have purchased the TCL headset in that show room, While hearing songs in Laptop/Computer Pause and Play option is not working.. Next day went that showroom told they also checked agreed not working. After that i asked known brand headsets they have option only for same TCL Brand or recommend local brands. I asked Boat or other known brands.. They refused. Otherwise they have to explain T&C first while purchase... Bad experience in Chennai Mobiles.
    3 people found this review helpful 👍

  • 5/5 LOKS 11 months ago on Google
    Over all good customer service ! Especially Samsamith and his manager. He went to warehouse to search the product I asked and also showed other products in the price range. Actually I was about to go to another shop due to my budget constraints but they gave their offers and helped me buy in Chennai Mobiles. He spent time abd showed me all accessories very patiently. I really appreciate for a good service on buying a wished product.
    2 people found this review helpful 👍

  • 5/5 Sai D. 1 year ago on Google
    Last Two Months Before I'm Purchased Vivo Mobile Sale Person Mr Jaiganesh Explain Spill And Drops Mobile Protection Plan One Week Before My Mobile Was Broken Onsitego Protection Plan Help me With as I'm Paying Just 599 Now I Got a New Display And My Mobile Is Working Very Well Thank You The Chennai Mobile And Onsitego Protection Plan
    2 people found this review helpful 👍

  • 5/5 JYOTI RANJAN M. 1 year ago on Google
    Excellent collection, Great Customer Service and Right Price always. Authentic products. Thanks to Mr Karthik from Sales team for his excellent customer support. One stop for any Gadgets….
    1 person found this review helpful 👍

  • 5/5 Anuroop S. 1 year ago on Google
    I have bought Samsung S22 from Chennai mobile Porur showroom and customer service was excellent given by Mr Sabri. Really satisfied with the service provided by Chennai Mobiles
    1 person found this review helpful 👍

  • 5/5 Ganesh P. 1 year ago on Google
    Very kind receiving and with full of support. I contacted Mr.Saravanan &Mr.Surendar. Thanks a lot .. I will refer to my family members.
    1 person found this review helpful 👍

  • 5/5 agmark a. 1 year ago on Google
    Good service good collection an sales person name Ravi they explain very clearly to take the product
    1 person found this review helpful 👍

  • 5/5 Alex R. 1 year ago on Google
    Good service and good offers thank u Chennai mobiles and sales man alex....
    1 person found this review helpful 👍

  • 5/5 Parvathigow 1 year ago on Google
    Mr.jay 's service is very excellent, explain all the details about phone, did discount and provided offers.good job.
    1 person found this review helpful 👍

  • 5/5 zam zam m. 1 year ago on Google
    Excellent customer service. Best price. Sales person Dinesh attended well.
    1 person found this review helpful 👍

  • 5/5 Gnanam V. 1 year ago on Google
    The Person was so humble and gave us the best MOBILE out of All confusions...buy the phone in store not in online to choose the best Iam very much satisfied they treating the customer with good hosiplaties
    1 person found this review helpful 👍

  • 4/5 venkatesh r. 2 years ago on Google
    They have many collections and good executives who explains pros and cons.. Purchased Vivo mobile..
    1 person found this review helpful 👍

  • 1/5 Uma M. 1 year ago on Google
    Verdict: TRY TO AVOID VISITING THIS STORE I had terrible customer service experience. I went yesterday to buy Iphone and Samsung S series model and of course all accessories. Instead of narrating the entire story, let me share it as pointers 1. No transparency - The offers given by Samsung and Iphone or your bank is articulated as they are helping you in getting discount. So make sure that you check all offers prior stepping into store and be very clear about discount or offers given by The Chennai Mobiles. 2. MRP - The whole world knows that there is Selling price and doesnt follow MRP!! They again claim that they are giving offers on MRP and fool you to pay full Selling price sans discount. In other words you are paying the MAX PRICE!! Despite showing their own invoice about selling price, instead of regret they showed more aggressiveness and rudeness. I deserved to be angry but instead they staged a show of showing despair!! 3. Still the above two is not a big deal as every sales person does it!! The reason I am giving 1 start is because of the way they argued when I clarified on how much actual discount (Rs.500 for tempered glass) is what they offered on 1.5 Lac worth of goods!! 4. Most of the accessories are outdated or old stock. They dont even has a decent bluetooth headset, power bank or mobile cases. 5. I bought Samsung Trio wireless charger which is not at effective as it takes ~3 hours for one charge (Samsung S FE) . Still the guy sold me it as FASTESSSST charger!!. My mistake of falling into trap and lost 7k. 6. It took whole 2 hours for me to make them understand on their so called "ethics" of claiming offering "discounts". Literally i took out pen and paper to make them see on how much i understand about their price (offer) manipulation. PS: Thanks to Mr.Sabari who intervened and having a sensible conversation towards end. But still the overall experience was very bad and lost the joy of owing newly launched Iphone due to shopping experience. Reached home exhausted both physically and emotionally
    1 person found this review helpful 👍

  • 5/5 Rjendran u. 1 year ago on Google
    Good services provide and great discounts given for the product. Happy for the purchase and thank you for the service
    1 person found this review helpful 👍

  • 1/5 syed I. 1 year ago on Google
    Very worst service…I went to Chennai mobile Porur to buy back case and tempered glass…service person paste the tempered glass with existing one ..Ian not aware of it….then I checked my mobile phone touch sensitive is very slow…again went shop to check ,they said mobile was pasted double tempered glass…they won’t refund my money and new case….waste of time and waste of money to visiting Chennai mobile Porur ….
    1 person found this review helpful 👍

  • 5/5 hameed b. 1 year ago on Google
    THE CHENNAI MOBILE IN PORUR I'M PURCHASE EARPHONE IN 6MONTH BEFORE PROBLEM COMING SHOWROOM SALE PRESON TELL THE PROBLEM CLEAR THE PROBLEM SOLUTION NEW PIECE PROVIDED IN SHOWROOM BEST EXPERIENCE GOOD SERVICE GOOD RESPONSE THANK
    1 person found this review helpful 👍

  • 5/5 Arivazhagan T. 8 months ago on Google
    A remarkable customer service provided by mr. HEMANTH. He helped us finding the right product for our need at an affordable price. He gave the best offers. He very well handled my parents and very patiently explained about the products. Very great service from Hemanth. Thank you.

  • 5/5 Lavanya R. 8 months ago on Google
    We have been purchasing in this store for some years now. The service given by the staff here I'd truly commendable. They are very friendly and prompt to explain about the products. Especially Mr Surendar and Mr Revi helped us a lot. We truly recommend this store. All the very Best to all the staff.

  • 5/5 Alfaz H. 7 months ago on Google
    Chennai Mobiles exceeded my expectations with their vast selection of smartphones and exceptional customer service. The staff was knowledgeable and helped me find the perfect phone to suit my needs. The buying process was smooth, and their prices were competitive. I'm delighted with my purchase and highly recommend Chennai Mobiles to anyone in search of quality mobile devices. Salesman "Karthik" who guided me for best selection of my Mobile Phon with best offers... thanks yo gin for the guidance.

  • 5/5 hello w. 9 months ago on Google
    Good service by Mr Sabari of Porur Branch. A couple of months back, I purchased a Samsung mobile. Mr Sabari had provided good service and cleared our doubts at that time. So this time my daughter insisted to purchase a Samsumg mobile for her at Chennai mobiles. We went straight to Mr Sabari and as usual he supported us. He helped in transferring data to the new mobile. We have returned happily.

  • 5/5 Rajeshwari G V. 7 months ago on Google
    I buy mobiles here. Neatly explained about mobile features. Gives a clear picture about how the product works. Screen guard,back case, data transfer from old to new mobile can be done here. I bought more than 4 mobiles in the past few years for my family. Well satisfied Free parking lot in front of the shop. It's Difficult to find parking all the time .

  • 5/5 Deepika S. 7 months ago on Google
    Good experience that place. Sale's team is good guidelines in purchase mobile. Reasonable price. Finally I brought a new mobile in the shop. Thank you

  • 1/5 Firoz Rahman S. 11 months ago on Google
    I visited here for tempered glass for my one plus 9rt. Person tried applying it but failed to align it properly on the screen. He removed and applied the same multiple times for proper alignment but unable to made it. I told him that it will lose adhesive if he removes it repeatedly. He silently put that back in the package and said no stock is available instead he suggested to visit near by some other shop.

  • 1/5 Shan S. 1 year ago on Google
    Very worst service, gave a hanging mobile Samsung a14, i came back to the store the same day with the issue, they are disagreeing to return/ refund and saying everything is working fine. Such a scam. And They will take your mobile for putting a good review for themselves when you visit the store.

  • 5/5 Ravindar A. 9 months ago on Google
    Excellent. Salesman Mr.Saravanan is very good and friendly.. experises is awesome.. he explained each and everything. Feel soo good to have oppo F23 5G

  • 5/5 Keshav R. 8 months ago on Google
    Good customer service ....they treat the customers well ...today I purchased Samsung A04 .... they r doing a tremendous job in sales.... patiently showing the phones... 2 months back I got redmi phone ... Even if I ask anything without hesitation they will go to stores and take it... All the best keep going ..

  • 5/5 Sk boy c. 1 year ago on Google
    This showroom consists of all the new arrivals the consumer receives a best offers over each mobile phone they buy .They also provide a free offer of headphones and a back case, the sales person provides a good attention on the coustomers and deals with a proper advice on the best product to buy among them

  • 4/5 Manickam N. 4 months ago on Google
    The sales staff was very patiently explaining the features and our questions. He is very knowledgeable. During our visit, one of the sales staff triggered the anger of a lady customer and an young man who was with her. There was noisy quarrel between them which had spoiled entire atmosphere in the showroom. I think all the sales staff need to be aware that customers may be wrong, but they are always correct. He should not raise his voice and trigger the anger of customers.

  • 5/5 Vandhana 8 months ago on Google
    Great and quick shopping experience with chennai mobiles. Staffs are really good @ understanding customer requirements. Special thanks to Mr.Surendar for extraordinary service today. Kudos to all chennai mobiles staff.

  • 5/5 Sahim S. 1 year ago on Google
    Excellent Store!Warm and Courteous Customer Service by one and all the team members! Awesome Choice ,Best Advise and Help and unbeatable prices!A customer can't ask for more!Hat's off to Saravanan who gave us a great experience at the store! He was amazing in his product knowledge and helped us to make the right decision within our budget.

  • 5/5 Elaya. A. 1 year ago on Google
    I buy a Bluetooth headphone after 1month .1side not working .I claimed warenty card and exchange new blutooth headphones .It was very useful fr me. Customer handling gud calm and decient .I'm fully stastify .Thanks for chennai mobile and team.(porur)

  • 5/5 Sridhar S. 1 year ago on Google
    Got Vivo Mobile from this store. Customer friendly staffs. They gave many discounts while getting this phone. Much appreciated!

  • 5/5 Hema S. 1 year ago on Google
    Today iam going to chennai mobile show room porur .purchase to samsung mobile S20 .mr Sabari handle my process. Very kind person.and support to mobile purchase .really very happy Awesome customer handling .A spl thanks to Mr sabari.....

  • 1/5 siddramkris 1 year ago on Google
    From 2018, I have bought 4 phones from the same shop from myself and my family. Recently, Went to buy one plus Nord 2T 5G on 24 jan 2023. The sales person was wearing a samsung t shirt. As I was intrested in one plus Nord phone. He was more keen on selling samsung phone. Moreover, wat I remember ,that one plus Nord 2t phone was 28000 or 29000, but he was not willing to sell me this unless I buy 3 years warranty was cost 4999 extra . He was adamant that he won't sell one plus phone unless I buy that 3 year warranty. Useless staff in short. This behaviour of the staff was bad. If he was a samsung guy, wearing a samsung tshirt, He should not sell any other phone other than samsung. Chennai mobiles , you lost a customer . Improve your work ethics.

  • 5/5 Thamil T. 1 year ago on Google
    Had a good experience at the chennai mobiles. Especially Saravanan and Dhinesh have explained well about mobiles devices and about insurance warranty, that was very helpful to us to have clear vision about those products which we bought with more discounts and offer. We felt we saved good amout at the end of 👊.

  • 5/5 M.Tamil S. 1 year ago on Google
    Very good service.. Answered all our queries were answered clearly and politely.. They had a lot of models and matched online price.. Highly recommended for all..

  • 5/5 leena p. 1 year ago on Google
    Chennai mobiles service is very good, easily approachable, very polite in service, quick in approach. All the staff are very good. Surender Sir has explained me about the system very well, was very quick in approach, explained very clearly about the various steps, very good in his work. All the staff especially, all the girls working there helped me a lot to get my system within half a day, good in service, very friendly, treated me as their own sister. Well done. The system is extremely good.

  • 5/5 Jaya L. 1 year ago on Google
    I buy a headphone one side not working in 5th month clear the issue and replaced new headphone thanks for the wonderful service

  • 1/5 poorna b. 1 year ago on Google
    I came yesterday Chennai mobile's in Chennai porur center i am asked some models but they are told it's available only online sir. K that's k it is only available in online store we can't do anything i am asked another model it available and same cost your store and online also but one lady asked advance why We pay advance tell me one reason I had credit cards and Bajaj finance cards they don't asked anything they told one give me advance why We pay advance tell me

  • 5/5 shanth k. 1 year ago on Google
    The ambience of the outlet is awesome and I would like to thank Mr.Vivek (business executive) a friendly person and thanks to the Manager for taking care of the customers...I had a wonderful experience, Most recommend shop for Gadgets... 🙏


Call +91 80566 63394 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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