Dr Agarwals Eye Hospital image

Dr Agarwals Eye Hospital

Hospital Eye care center Optician Ophthalmologist Optometrist Ophthalmology clinic Lasik surgeon

One of the Most Revieweds in Porur


Address

Oppsoite TVS Arasu Motors, 118, Arcot Rd, Porur, Chennai, Tamil Nadu 600116, India

Website

www.dragarwal.com

Contact

+91 95949 24275

Rating on Google Maps

4.70 (3.3K reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 1 pm
  • Monday: Closed
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: hospital (35) surgery (29) cataract (26) good (25) care (22) service (21) patients (18) patient (18) time (15) doctor (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 George A. 2 years ago on Google
    Long review Read only if you have decided to do cataract here. Given 5 star earlier since they urged to rate 5 just after the cataract. BUT things didn't go well after the surgery. So giving them 1 star. I don't think the reviews here are real. Looks to be sponsored or paid or compelled like in my case. I have decided to do cataract for my mom just going by the review, but looks like I did a big mistake. They just push for cataract. Doesn't matter whether it is needed or not. My mom never complained of blurry vision before cataract. But after cataract (4 months) still she couldn't see anything with her right eye.. for four straight months they gave drops one after another. Irony is that they are asking to do cataract for her second eye now giving illogical reasons.. in first place her right eye is still not cured.. and they have audacity to ask her to go for cataract in left eye.. not sure what they expect. My mom manages to see things only with her left eye.I had consulted a different doctor and he said her left eye is absolutely normal and doesn't need cataract surgery. All they need is to tell something is not good with eye and press for cataract even when not needed. No doctor actually listens. They have too many patients and don't really have time to listen. They just assume things.i lost hope and now started to consult a different clinic.just wanted to make sure the condition doesn't go worse..she is losing her sight gradually..my whole family now regret doing cataract. I would suggest people not to just blindly go for cataract in this hospital just with review alone. Better have second opinion.Ask review from real people whom you know personally.Procedure might be success but the eyesight won't be any better .can turn worse but not any better..like operation success but patient 🤦dead
    12 people found this review helpful 👍

  • 1/5 Arun K. 1 year ago on Google
    I will not recommend this eye hospital. We went there today to do an eye check up for my wife. We spent about 2 hours there to do all the procedures for the eye check up. Throughout the time the hospital staff and the doctor were more concerned about convincing us for a laser surgery, than helping us with the eye power test They did not clarify our present problem and in fact they did not even give the eye power test results which contain the eye power. Every Hospital gives the eye power test results on the same day. The doctor asked us to come next week just to collect the eye power test results and the prescription for spectacles. And I am sure they just want to market their laser surgery in their next consultation. In order for them to do their business and marketing, they are wasting our precious time. How many days can we take leave from work? We just came back home and decided we will not go there again because they are more focused on extracting money than helping the patients.
    8 people found this review helpful 👍

  • 1/5 Prakash D. 1 year ago on Google
    1. I have been visiting this branch for many years but the waiting time is still same. It should be improved. 2. There is no clear explanation or advise from eye doctor if we ask any queries(i would get more detail in internet) Doctor should provide more detail for patients queries and advice how to take care of eyes. 3. Eye glass staff needs to explain clearly about various lenses. I asked many questions while choosing lenses but there was no proper answers.. 4. Eye specs price is so high when comparing with outside shops/hospital.
    4 people found this review helpful 👍

  • 5/5 delhi g. 1 year ago on Google
    Nice experience with the hospital good atmosphere and good procedures. Decent way of behaviour from every staff and expertise doctors showing kind advise with soft nature to all patients. The only problem is parking facility should be in a bigger place. I would like to recommend this hospital and give five star rating.
    4 people found this review helpful 👍

  • 4/5 Nivaas V. 1 year ago on Google
    Dr Agarwals Eye Hospital is located at the left side of the road while travelling from Porur to Valasaravakkam, before crossing satya showroom you can find it. They have a good compact parking at the ground floor. Hospital Management is good and doctors are well experienced and very polite, while explaining and during treatment too. Specifically after surgery they take very good care of the patients. They don't have surgery facilities at this hospital, but they take patients to maduraivayol branch and get the surgeries done and remaining treatment and dressing could be continued here, not a issue, may be the surgeon will be different but treatments are same. Hospital was maintained clean and neat with proper seating arrangements. Do wear a mask at hospital.
    2 people found this review helpful 👍

  • 2/5 D D. 2 years ago on Google
    Not upto the mark,i had done cataract surgery for my dad ,our experience is bad even my father asked me to take him to aravindha but me sujested this hospital because which is near to my home ,the only positive thing is councillor's way of talking they have polite attitude, the remaining all the things are not appreciate as a patient we don't know what they did or how they did but we can able to compare with other hospital, my father had his left eye operation long back in a trust hospital which is completely free and feed back of that hospital by my father is excellent ,here in Agarwal we did for right eye we paid for that but we are not happy with their service , except reception and councillor's behaviour all others behaviour is rude , Doctors behaviour is like blaming the patient and attenders , the vision is also not that much like left eye ,not only in porur Agarwal in Vellore also very bad they are very careless with attending the patient and lazy Maintanence wise also they have improve house keeping people they are behaving like owner of the hospital they are keeping their face very rough,indirectly they are saying that we should not use their toilet Altogether this hospital have to improve much in their service.
    2 people found this review helpful 👍

  • 2/5 Glory Gnana S. 1 year ago on Google
    Disappointed. I have suggested this hospital (hoping that it is a well popular one by name) for an eye checkup for my mom. She went and advised to do cataract surgery in both her eyes immediately. She had problem in one eyes only. And on that day itself, they urged my mom and they did so many test. The Most horrible thing is they put injection kind of thing ("is it painful??" they asked it seems when my mom expressed the pain) in my mother's eyes it is mandatory to do before cataract they said. This started giving pain and tears for the next 2 days. Very sad that my mom refused to go to any hospital or checkup after that. Later we convinced and take her to A*v*d. No injection type of treatment is there nowadays they told and cataract is required for only one eye they said. With reasonable cost, surgery is completed with good care.
    2 people found this review helpful 👍

  • 5/5 Karthik N. 1 year ago on Google
    The way they are taking care of the patients are awesome. From the first time we have visited the hospital to end of the surgery, everyone we met in the hospital is so kind and care. Receptionist, pharmacist, nurses, doctors and the councillors are doing so good. Special thanks to Kalaivani and Abhilasha madam for your lovable support and care. Keep up the good work guys!
    1 person found this review helpful 👍

  • 1/5 Vinodh K. 1 year ago on Google
    DON'T CHOOSE THIS HOSPITAL FOR ANY EYE CHECK UP. ONE OF THE WORST AND GREEDY HOSPITAL. I have visited for my mother regular power check, it looks like they charge minimum of Rs 250 , but the doctor's there suggest to take unwanted tests and scans that may be charge Rs 7000 to 10000. Then you ended up paying more. Doctors there won't open their mouth and they won't tell what's the exact problem. For them main motive is to make money and they looks each patients as there source of money and try extract from them.
    1 person found this review helpful 👍

  • 1/5 Hameed H. 1 year ago on Google
    Have been there for Eye testing for my Son. We reached there at around 1:30 pm. We were asked to take the eye scan for my 8 years old son and made us to wait for a very long time. At around 3:30 pm, when I enquired about the delay then they informed us that the scanner is faulty and they are rectifying it. We were asked again to wait. I requested them to let us go out to have our lunch and comeback. Then we had our lunch at 4pm and came back. My son's eyes were scanned and then the doctor told us to wait again as she will refer to another doctor at their HO, in Alwarper. They again made us wait for a long time for getting the referral. Finally at 7:30 they give us a referral slip and we came out. If their job is to just refer to another doctor, then what are they for? Why can't you check your equipments before sending the patients for scanning. We wasted our time unnecessarily. And again, just for issuing a referral, we waited again for a long time. It was very hectic experience visiting here and I have more ugly story to tell about our experience at Alwarper Head Office.
    1 person found this review helpful 👍

  • 5/5 Cheenu 0. 9 months ago on Google
    All staff are very caring and paying attention to individual patients. I would like to place on record the excellent service provided by floor manager Ms. Abhilasha. After surgery, madam explained in detail the steps to be followed for safe eye care. Best wishes to the team. May they continue to provide good service to the patients who come to them.
    1 person found this review helpful 👍

  • 5/5 Mathangi S. 11 months ago on Google
    The process is neat and systematic. Patient’s and the accompanying attenders time is very much valued. The service is excellent overall. One thing that can definitely be improved is their parking availability. Valet service would be invaluable at this spot especially.
    1 person found this review helpful 👍

  • 5/5 S b. 7 months ago on Google
    Did cataract operation for my father. They are rendering good service. Quikly they are doing all kind of test. Doctors & supporting staff are extremely good. Hospital is clean. Only drawback is non availability of canteen. If they arange a small kind of canteen means it will be usefull for the visitors - surendra babu
    1 person found this review helpful 👍

  • 1/5 abhilash k. 4 months ago on Google
    I visited for my mother’s consultation. They are very unprofessional and not ethical. Without even asking they signed their own signature of insured patient on the authorisation form submitted to insurance company for cashless claim which is not expected from this brand. On top of this they did not answer my calls or messages. Deliberately hidden the diagnosis report to the patient and I feel diagnosis also is not carried properly.
    1 person found this review helpful 👍

  • 1/5 Ravikumar V. 5 months ago on Google
    I had gone to check on my family members on a regular basis, and the counsellor had the worst demeanour. She seemed like an oblivious stranger when I asked to grab a printout of earlier reports. She yelled at her own staff members while there were multiple patients on the floor. Please look over it carefully so you don't lose the patient.
    1 person found this review helpful 👍

  • 2/5 Soundarya P. 3 months ago on Google New
    Two stars are for the staffs who facilitated patients to various services with no much time delay. Otherwise it's a worst experience. I met Dr.Sumathi in Porur branch who was very reluctant to utter a word on diagnosis and to reply even one clarification from us. After 2 min, I understood it's mere waste to spend any minute with her to know what's the diagnosis. Her only conversation with us was to collect prescription from counter and to wear glass. Not knowing for what the prescription is and what's the diagnosis, optician informed it's for short sightedness, the cause and what to do further according to her knowledge. Dr. Sumathi is the Worst ever doctor I met in a private hospital and I insist mgmt to train doctors how to address patients' care. It's totally an inappropriate behaviour expected out of a senior doctor.
    1 person found this review helpful 👍

  • 5/5 Jeeva V. 6 months ago on Google
    My husband got cataract surgery today. It is a very good experience. Staffs took care very well. Ms. Abhilasha explained post surgery procedure very well, understandable way.
    1 person found this review helpful 👍

  • 5/5 Kiran E. 9 months ago on Google
    Good ambience and polite staffs.. Overall satisfied with the treatment and the staffs and Doctors panel. Especially thanks to the entire team. Highly recommended

  • 5/5 Anand S. 2 months ago on Google New
    Excellent care given for the patient. And attender was updated with what and how to take care of the patient. Thanks for letting the attender see the operation procedure.

  • 5/5 Kokila S. 1 year ago on Google
    I was very happy to see the operation in person. We have never seen any hospital who shows the surgery. Good services. All the process were very fast.

  • 5/5 Krishnamoorthy S. 2 months ago on Google New
    It's really a pleasing experience to get treatment your hospital. Excellent dedicated service by all staff.

  • 5/5 Chitra S. 4 months ago on Google
    From reception to all staff kindly Received, your treatment setup was very nice And finally Doctor advice so kind keep it up 👍🙏

  • 5/5 JEEVAN D. 1 year ago on Google
    My 2 years vision problem has been sorted out in 2 days at this wonderful hospital... doctors and staffs are very polite. Thanks for giving back my vision. Really I'm happy.

  • 4/5 zubaida2970 b. 1 year ago on Google
    1. Positive.. Nowadays staffs are behaving and treating the patients properly because of the competition in the same field. Previously it was not the same. 2. They follow a hassle free insurance procedure. 3. They allow us to watch the surgery procedures. 4. Good follow up Negatives.. 1. The optical people don't hv much knowledge about the spectacles and concentrating only on product selling. They easily cheat the customers by selling old and uncommon and slowmoving frames . Not bothered about the quality and easily sell the demo products. Especially they focus only the customers who are ready to buy costly frames or glasses. At a time if u r waiting to buy a product for smaller amount, they will almost ignore you. Experienced the same. 2. Some staffs behave as if they were a doctor. 3. Doctors won't speak much to the patients or share the exact eye problem or diagnosis. 4. Triple the price comparing to other opticals. 5. They often suggest for an eye scan irrespective of the age and make you to spend some thousands. 6. Test and diagnosis are quiet expensive. Suggestions 1. Wheelchair must be kept at the ground floor near lift room considering the elderly people. 2. Fast track channel should be followed for the elderly people. 3. Better if you arrange a pushback chair for aged people

  • 5/5 Lavanya K. 4 months ago on Google
    Treating patients was very good. They took good care and explanations were given very clearly

  • 5/5 Ananthakrishnan G. 9 months ago on Google
    Wow is the one word experience me and my family had right from diagnosis to suggestion of surgery+ completion of surgery... Doctors & staff are very friendly, easily approachable & service is almost hassle free... One suggestion pls increase the height of seating arrangement in both floors as majority of people who visit are aged and the existing seating is very low and is of pure inconvenience.. in last 3 visits saw so many people struggling to get up least we don't need people come to treat eye pain go back home with knee pain... Thanks

  • 5/5 Koushik A. 10 months ago on Google
    The doctors and the staff are well experienced and qualified. The staffs are very hospitable and the overall experience was very good. I had been here to the hospital with my father for his cataract surgery. I am very happy with the service and will definitely vouch for them. Keep up the good work team. Special thanks to Dr. Kalbadevi and Dr. Durga Devi .

  • 5/5 SAM P. 4 months ago on Google
    Dr Agarwal’s Eye hospital is the one stop shop for your eyes. The staff, technicians and doctors are very well trained. They are polite and assist every patient professionally. I have been going to them for many years. Keep up the good work…

  • 2/5 Srikrishna A. 6 months ago on Google
    Attitude towards customers can be improved a lot, right from the doctor's assistant to the guys handling the glasses, have a demeaning attitude. Doctors are patient and explain very good

  • 5/5 Zamruth 1 year ago on Google
    The consultation and the advice given by doctors right from day 1 was so kind and friendly. They took soo much care and was too polite and handled in the best way so that we will not be worried on the surgery. We were allowed to see the surgery live and utmost care was given. I would recommend to visit in case of eye issues

  • 2/5 Manasa S. 11 months ago on Google
    Took my grandad for a checkup because he had a drooping eyelid. They checked his vision (even though it wasn’t relevant), checked his glasses (even though it wasn’t relevant) then did this test and that, waited the standard 1 hour after dilation drops, etc., only to tell us to go to some other branch two days later. Took us 5 hours to get in and out of there. The only reason we went there was because our usual doctor was not available. At the end of it we went to our doctor two days later to be told that it’s an infection and he gave some drops and it got better after a week. The basic requirement of a clinic or hospital is to address the patient’s concern. Not one person asked us what the problem was before deciding if the above tests were required. Having a process is good, but they shouldn’t feed everyone into the process uniformly. Edit: they also prescribed MRI and blood tests which would have cost a bomb. Thankfully we didn’t go in for them.

  • 5/5 Sivakumar S. 4 months ago on Google
    Visited the hospital for my mother's cataract surgery consultation. They are following well and good process, enabled with digital payment and other formalities. As of now I am fully satisfied with their service except the scan device only available in alwarpet and Velachery branch for different test. It's very difficult to go some kilometres to different branch for only this particular scan other than the branch i am consulting now. Try to make it available those devices as well if possible.

  • 5/5 Venkatesh R. 6 months ago on Google
    Hospitalisation, staffs courtesy are so good. I suggest to maintain a small canteen with some snacks and refreshments. You have enough space at the ground level optical store or parking area. Can do like 4 by 8 shops is good. Any other shop nearby is minimum 300 m away and due metro work might have to go long more and very pollution also, cannot take patients out for simple refreshments or lunch. And if I brought my own lunch also, there is no space to sit and eat.

  • 5/5 Joseph J. 1 year ago on Google
    I took my 6 year old daughter for check up. The doctors are very kind and caring and they patiently handled all the trouble given by my daughter while treatment.. I highly recommend this hospital.. Fees also normal..

  • 5/5 Kanimozhi L. 2 years ago on Google
    I'm glad to write a review for Dr.Agarwal eye hospital, eye check up, cataract everything done perfectly. Each and every time we go for check up they provide the same care and support for the patients. Staffs are so polite, doctors are expert and friendly. Many thanks for all the care and support you guys provided during our visits.

  • 5/5 Hari S. 2 years ago on Google
    I am very thankful to this Agarwal hospital for taking care my daughter's eye problem with their skillful treatment. I really appreciate all the doctors and nursing staff for their commitment. Special thanks to Dr. Sumathi madam and Manjula madam (receptionist - referred person).

  • 5/5 Akshaya Jamuna R. 2 years ago on Google
    Ramachandran centre head of Porur branch have given a good service.Kalai and preetha counsellers have support and coordinated wel ..And I have saved my time..I came to this branch as recommended by Ramachandran well supported ..Good Job RAM....

  • 5/5 Sangeetha s. 2 years ago on Google
    Done cataract surgery for my mother at Dr. Agarwal Porur. The process flow from start till end was smooth without any hurdles. Felt happy with their timely service. All the insurance procedures were taken care by the hospital management making the surgery simple for us. And my mother is feeling very satisfied and happy after the surgery as her vision improved a lot.

  • 5/5 Mathan k. 2 years ago on Google
    Came here for eye problem ( redness problem), promt response was taken and treated me as quick as possible.. Happy with dr.agarwal

  • 5/5 mogammed f. 2 years ago on Google
    Did cataract operation for my father at dr.agarwal happy with their service.

  • 5/5 Charles V. 2 years ago on Google
    Staff are very courteous & helpful. Toilets are very neat & clean. Very professionally managed by the Team of officials. My special thanks to Ms Sheila. Charles

  • 5/5 Crazy_Boy 2 years ago on Google
    Everytime I go for my regular checkup complete eye checkup is done. Even when I go for the review they check the eyes completely. Happy for the quality they are providing

  • 5/5 Danish A. 2 years ago on Google
    Amazing treatment and complete eye check-up at a reasonable price and less waiting time really impressed me a lot

  • 5/5 SUJITH S. 2 years ago on Google
    Very clean and well maintained staff.Caring towards patient was nice. Safest Eye Specialist

  • 5/5 Surya 2 years ago on Google
    We are very much satisfied with surgery and the service. The performance and cooperation of Dr. Kaladevi and Dr. Sumathi is remarkable. And all other Doctors and Medical stuffs including Reception and Billing stuffs helped us a lot to make us comfortable and ensure the whole process goes smoothly.

  • 5/5 Paul Chinnappan (. 1 year ago on Google
    Hi all the lovely team of service oriented Doctors and supportive staffs. I am really happy and thank you for sincere and generous and caring services which brought me once again to your home of service. Hope you will continue to help us and take care of us. Regards/Paul and Regina.

  • 5/5 Solomon D. 1 year ago on Google
    Very amicable service by all technical, non-technical, administration and housekeeping staff. They take care very nicely with respect to elders. Doctors are kind in replying to our queries. Overall.. Good place to be treated.

  • 5/5 Hema L. 2 years ago on Google
    Cataract surgery done here. Excellent service. Staffs are patient friendly. I strongly recommend for those who wish to receive a painless and caring service. Keep up the good work!

  • 5/5 Gayu T. 1 year ago on Google
    Recently I had to vist agarwal hospital at porur for a counseling i have very much satisfied with preetha's counseling how she helps me to address my eye issues

  • 1/5 Wats N. 1 year ago on Google
    We are not happy at counselling Department. I think her name Mrs.preetha. Rude attitude and not eligible for healthcare services.

  • 1/5 Sandhiya h. 1 year ago on Google
    I went for a checkup to test the power since I fell difficult to read the small letters. I paid Rs. 250 and they took test and it took 1.5 hours and they advised that I need to wear specs frame and asked to check with the specs person and it was informed that for a progressive lens they charge 4600 and for the specs 1999 so totally for 1 specs with a basic model I need to pay Rs. 6,600 for 1 specs. They are charging too much which is completely not fair. They cannot be so greedy when others in the market are charging only 3-4K for progressive lens and they provide free frame and even 1+1 is offered without any additional money!

  • 4/5 John Silas J. 1 year ago on Google
    Good hospital for eye check up. During weekdays the waiting is minimal but in weekends the waiting is 20 to 30 minutes. Parking space not enough. Staff and nurses are courteous.

  • 1/5 divya g. 1 year ago on Google
    Worst experience...did cataract for my mother...you can get better service in other hospitals for better rates. charges are not transparent...no proper explanation...will never recommend this hospital...they won't even give proper bill despite repeated requests so you won't be able to claim ...

  • 1/5 kavitha S. 1 year ago on Google
    Especially Doctor saraswati , I am not happy with her attitude. When i asked her , is there any food diet or exercise to reduce the power, she just seeing her system & replying. Not even turn to look at us &reply. what a bad attitude & i asked, what is the power & she repleyed...collect prescription from optical & i had a doubt in the prescription & they people not aware of that to explain. Only concentration is on scan , when we go with kids , scan is compulsory ( without telling compulsory, they use our fear has their weapon & achieve the monthly target. When we go with old people ( cataract surgery is needed for you , with so many combo offer with different price range for same cataract surgery, that is also for monthly target. Money is ultimate target for them , no patient care. They are in the imagination, that they doing free treatment like government doctors & hospital but in reality , we are paying enough money for the consultation. They did not miss their target on the pharmacy bill aswell . Dryness for all patient it seems

  • 1/5 Ramya S. 1 year ago on Google
    No proper diagnosis! Went for general eye check up for my 2.8 years old son. Since he was cranky and didn't read the letters, doctor said he might have power issues. Absolutely ridiculous

  • 5/5 P A P. 1 year ago on Google
    Overall pleasant experience. Cataract operation done for my father. Doctors and Staffs are helpful.

  • 5/5 prakash s. 1 year ago on Google
    Good treatment very much care about each and every moment monitoring for patient eye moments finally completed Catract surgery satisfied for my mom thanks to Dr. Agarwal hospital in Porur

  • 1/5 Saravanabhavan P. 1 year ago on Google
    Worst experience I have every seen... They Focusing on only Money.. not the patient health. Thank god.. I have second openion for my in-laws with Arvind Eye Hospital and I have saved 67K. Do not go here please...!


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