3/5 asfiya m. 1 year ago on Google
Last
weekend,
a
Chettinad
festival
took
place
at
Jamavar,
where
we
(9
of
us)
had
dinner.
The
error
on
the
part
of
Leela
Palace
was
that
they
accepted
our
reservation
for
dinner
even
though
the
festival
had
ended
by
lunchtime.
They
then
called
to
inform
us
that
only
the
regular
menu
would
be
available
and
that
the
festival
had
ended.
When
I
tried
to
cancel
the
booking,
the
person
who
handled
the
booking
assured
me
that
everything
would
be
provided
for
dinner
and
that
the
team
had
been
well-prepared
by
the
Chef
(who
was
hosting
the
Chettinad
celebration).
We
were
given
a
beautifully
decorated
table
when
we
arrived.
After
placing
the
order,
it
took
them
a
good
20
to
25
minutes
to
deliver
a
soup,
which
was
a
cold
soup.
After
some
time,
the
starters
were
brought
out.
The
fish
fry
was
very
ordinary
and
saltless.
The
Kola
Urundai
and
Chicken
Chukka
were
delicious.
We
received
super-cold
aapams,
chilled
dosas,
room-temperature
parottas,
and
idiyaapams
for
the
main
course.
However,
despite
their
presence
close
to
the
serving
table,
the
side
dishes
were
overlooked.
Things
had
to
be
served
on
the
table
after
we
requested
it.
Out
of
the
three
desserts
that
were
on
the
menu,
only
one
was
available.
We
requested
the
available
cheesecake,
which
was
delivered
30
minutes
after
our
order
was
placed
and
tasted
awful.
We've
never
tasted
a
cheesecake
quite
like
this.
The
manager
and
chef
apologised
to
us
personally
and
did
not
charge
us
for
some
of
the
main
courses
after
knowing
that
we
were
generally
dissatisfied
with
the
entire
experience
-
One
thing
we
would
appreciate.
Would
never
return
or
suggest
this
place
to
anyone
-
terrible
service,
mediocre
food.
Undoubtedly,
we
would
have
enjoyed
ourselves
more
at
a
typical
Chettinad
restaurant
in
the
city.
Leela
Palace
should
understand
that
we
pay
an
exorbitant
amount
for
good
food
and
good
service
-
which
is
terribly
lacking
at
their
3
restaurants.
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