Not only was every staff member extremely helpful and kind but they also price matched a Google search for a cheaper price. Thumbs up West Marine!!

I worked with Henry today, and he provided exceptional customer service! He worked with me to actually 'eliminate' items I had put on a wishlist, and then explained why those items were not necessary given the other electronics … bottom line is he did the opposite of 'upselling' … he helped me get exactly what I needed. Also - selection and prices are great at this location. A GREAT experience. NOVEMBER UPDATE: This store has moved from a '5 star' to a '10 star': I needed to re-rig my 'new to me' boat, and required everything from oil to new fire extinguishers. The staff went FULLY above and beyond in assisting with selection, ordering a few items that were not in stock, pondering items I had not considered, and even made a trip to the boat (20 minutes away) to ascertain the correct size chain for a new custom West Marine made anchor rode! I cannot say enough about the expertise, patience, commitment of time, and customer service of this location. Bottom line - it is worth the trip from near or far to have these folks help you out. They won't steer you wrong - they get you set up right!! My only regret is not living up here, to use them full time.

Two different salesmen help me find the items I needed to repair a hot tub. The were both very helpful and I got what I needed and an explanation on how to properly apply it. Thank you

Stopped by today, first time visiting a West Marine, It was a long drive so I made sure to call ahead of time and see if they had what I was looking for. One of the cashiers up front answered my call and went above and beyond. She left to find the item and even went as far as to hold it for me until I arrived. I asked if it was okay for me to walk around the store with my purchase in my hand and was told it was fine. Strolling through the store I noticed that it was immaculate, everything I looked at was front faced, and stocked. As for the selection of product available in the store I was also impressed. Overall, VERY clean store, VERY nice staff. I'll make sure to consider West Marine for all my marine needs.

Kelsey, thank you so much for helping me find what I was looking for I'd had the hardest time and you went above and beyond and helping me locate it. To the management: Be glad you have Kelsey she's very personable and extremely helpful. I hope you value her as much as an employee as I do someone to turn to when I'm looking for something.

The folks who work for West Marine are very friendly and helpful, but it took weeks to get what I ordered online shipped to store. When I picked up part of my order, it was damaged. They immediately worked to get me a replacement, but that took much longer still. Again, super friendly and responsive staff, but very long delay in shipping. Expect to wait.

I went into store today for help. Kelsey help me with my automatic a life jacket. I didn't purchase a thing and she refuse to bill may for a service charge. What a great customer experience!

Excellent selection and great service