2/5 Essence M. 1 year ago on Google
The
facility
itself
is
definitely
awesome,
along
with
the
programs
that
are
offered.
However,
the
daycare
staff
along
with
some
of
the
front
door
staff
have
disappointed
me.
I
am
a
member
and
was
robbed
while
on
the
premises
and
the
staff
were
not
helpful
at
all.
Along
with
a
small
child,
I
was
left
without
the
keys
to
my
car
and
credit
cards
b/c
someone
stole
it
from
the
lockers
inside.
For
now
on,
I
will
put
a
lock
on
the
locker,
yet
if
you
have
gone
to
this
location,
not
putting
a
lock
on
your
locker
with
your
belongings
inside
is
not
something
new.
The
members
and
even
the
staff
have
expressed
they’ve
left
their
items
plenty
of
times
and
they’ve
gone
untouched.
Yet,
when
the
unthinkable
does
eventually
happen,
as
a
member
who
pays
monthly,
I
expect
some
sort
of
empathy,
investigation,
just
simply
some
help.
Especially
since
I
was
with
my
two
year
old.
But
no,
I
did
not
receive
that.
Instead,
Ashley
Fonk(director)
informed
us
her
shift
was
about
to
end
and
to
“simply”
call
the
police.
Any
other
time,
Ms.
Fonk
is
aggressive
and
adamant
about
everyone
scanning
in
or
being
accompanied
at
all
times
by
the
member
holder,
yet
this
crime
happened.
My
daughters
father
is
constantly
harassed
by
her
and
the
gentleman
who
works
alongside
her
about
whether
he
has
scanned
in
when
in
fact
he
has.
Yet
the
criminals
were
just
allowed
to
be
inside
with
no
scan,
or
being
accompanied
by
a
member
holder.
I
am
concerned
also
b/c
when
I
asked
about
surveillance,
I
was
gaslighted
since
cameras
aren’t
allowed
in
the
locker
room.
I’m
not
unintelligent,
and
know
full
well
the
law
and
that
cameras
are
not
allowed
inside
the
locker
room.
I
was
clearly
begging
for
some
assistance
in
investigating
the
best
way
possible.
But
of
course
did
not
receive
that
kind
gesture.
It
also
makes
me
worry
as
to
how
the
daycare
is
being
surveillance
since
no
one
checks
for
identification
of
the
pick
up
person
for
the
child.
Very
nonchalant
as
if
the
world
did
not
witness
several
mass
shootings
recently.
Ms.
Fonk
was
long
gone,
without
a
care
while
my
daughter,
her
father
and
I
waited
outside
for
police
to
generate
a
police
report
and
wait
for
a
tow
truck.
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