1/5 cory c. 1 year ago on Google
This
was
the
worst
escape
room
experience
I've
ever
had
(and
I've
completed
several).
Poor
room
monitoring,
faulty
props,
no
clock,
no
5-10
minute
warning....Whoever
was
on
staff
5/21/22
around
6PM
is
a
major
liability
to
this
establishment.
While
expressing
our
frustration
to
the
game
monitor
(a
different
monitor
than
the
one
we
started
with),
we
found
out
that
there
was
a
shift
change
while
we
were
playing
so
the
room
was
basically
left
unattended.
They
knew
what
they
did
(or
didn't
do)
and
we
also
pointed
out
the
defects
within
the
room.
They
honestly
didn't
care.
Seriously...go
anywhere
else
but
here.
To
start,
our
room
(the
mafia)
was
not
properly
reset
between
our
group
and
the
last
group.
As
is
the
case
with
any
room,
finishing
requires
the
room
is
properly
arranged
and
that
the
instruments
in
the
room
actually
work
...they
did
not
(i.e.
cash
register
was
out
of
ink
and
the
lock
next
to
it
was
stuck).
Fair
enough...things
break
down;
I
get
that.
But
when
things
aren't
working
as
required,
the
staff
is
supposed
to
be
on
hand
to
help....they
weren't....
We
waived
our
hands
to
asked
for
help
and
it
took
well
over
15
minutes
for
someone
to
respond.
When
they
finally
did
respond,
we
discovered
that
our
math
was
spot
on
but
the
lock
was
stuck.
They
literally
asked
us
(midgame)
to
confirm
our
math
with
our
cell
phones
since
the
adding
machine
they
provided
(as
a
major
prop
within
the
room)
was
broken...Resolving
that
issue
alone
wasted
25%
of
our
time.
No
cool....
1 person found this review helpful 👍