Will never recommend anyone get hospitalized at this hospital. Most unethical and unprofessional staff serving the customer. They will make you pay deposits and admission charges promising you that you will get the refund. After that you need to keep on following with them for till the time you are frustrated. They wont revert on calls and email. You will need to visit them for the money which is yours. This has happened with me not once but twice. When my mom hospitalized and when i was hospitalized. They will use your money for months wont pay unless you loss your temper and willing to take some actions against them. Using patients money for months what right do they have? Are they paying interest? This time i will go in consumer forum against this practice of hospital which traumatized the consumer.

The earlier review was asked to write by an executive and he ensured and checked before it was posted. But pathetic service by billing manipulation done and huge storage of staff. Ground staff was very helpful and caring. Earlier this hospital had very good people including doctors but now non educated doctors and rude head nurses. Think instead of making money should think of patients health and recovery also.

The hospital staff and doctors are good. However their payment and insurance / security deposit settlement process is pathetic. Patient has to follow up multiple times to get the extra amount back that he had paid during the admission. The accounts and billing department will never pick up your phone.

Will not recommend this hospital. They do not give a estimate sheet, only a oral amount which goes up by 40-50% at the time of discharge. Hospital is unstaff, if a diaper is asked for in the morning, same thing will be deliver by afternoon. So what are we suppose to do with the potty for 4hrs? Staff is sweet and polite, but the service is very slow. Hospital does not allow outside food, so the expectation was that canteen will be full functional and awesome, but nooooo there is no food or poor quality food for the person staying with you. Was not accepting this from a reputed brand.

My mother was admitted a month back as she was covid positive.the treatment received was very good. i would specially like to thank Ravi whose patient counselor who helped us a lot during our difficult time especially in this covid situation were we were unable to meet the patient.. he helped us with the updates,procedures.. i rated 4 stars specially because of him.. i was happy with the service.. but they charge many things unnecessarily .. so keep an eye on your bill.

Worst experience and worst hospital I will not recommend this hospital anyone. My dad was admitted on 21st December cause he was not able to walk by himself he had already gone with two operations back in 2016. Hospital staff took more than 2 days to just plan action and bill for 2-3 days was 40k around whether he need operation or just medical treatment and they do unnecessary mri, x ray & blood report etc to increase bill, after then it took 2 days and we gave them approval of 3 lakh mediclaim and they used to force us if u pay 80% money then only we will start operation anyhow we managed that and after that they said they will need more 4-5 to arrange instrument for operations. This hospital is too costly they take 10-15k for one day. They even took deposits and pressure patients and the coordination between doctor and staff is zero.

Reason for giving 3 star is a person in yellow shirt who takes the feedback goes to the patient, asks the patient or relative to give their phone to him saying he will send a link which he needs to activate. After giving him the phone he goes in Google review, SELECTS 5 STAR BY HIMSELF AND TELLS US TO PUT A NICE COMMENT AND SUBMIT ! (AS IF WE HE IS THE ONLY ONE WHO KNOWS HOW TO PUT GOOGLE REVIEW...LOL) This is absolutely wrong way of asking for review. So be careful before offering him your phone... Otherwise hospital is clean and spacious. The admission was smooth and hassel free. The staff is kind and courteous.

Excellent service excellent food Everything very very excellent Hospital staff very very great co operative 100/100 excellent great management Dr.chetan velani great dr.chetan velani team very great excellent care me.im proved gear dr. Thank u koonior hospital staff. Ravi ravut realy great work every day visit very care me kitchen staff realy great work everything excellent every doctor nurse really care me. Dietitians vidhisha parekh and fauziya ansari realy great workA dr pushpa everyday Care me work properly coordinates properly with patient excellent service meenakshi madam from house keeping celebrated my birthday tysm every staff esp Dr velani and Dr pushpa ,aditi my birthday 0809 I'm in koonior hospital.im in 4th floor every nurse every doctor Very very co operative I'm satisfied 100/100% 🙏🙏🙏

I had an exceptional experience at the hospital. The staff's hospitality was truly remarkable. From the moment I arrived, I felt welcomed and cared for. The nurses and doctors were not only highly skilled but also compassionate and attentive to my needs. They took the time to explain everything clearly, which put me at ease. The cleanliness and organization of the hospital were impressive, contributing to a comfortable stay. Overall, the outstanding hospitality of the hospital staff made my recovery journey much smoother, and I am grateful for their dedication and kindness.

1.We have experienced best services in your hospital such as... 2.You paid complete attention towards patients amenities. 3.Medical attention and outstar care services are best. 4.We appreciate your efforts in serving us. 5. You also look after patients relative very well.. Hospitals cleanliness and hygiene is nice.

It's a very good hospital with very supportive staff and Housekeeping staff is also very co operative... Billing is also considerate..... Mr. Ravi Ravat, patient councilor was super supportive and helpful.... We need such people like him to take care of patients in so critical Pandemic.... I was amazed and touched by his care and extended support given to us while we were in such a critical situation of Covid.... Please keep such people and appreciate them..... I was on 4 the floor room no 420

Came here for CME. Experienced doctors and teachers. Hospital is really neat and clean. Recommended hospital

MY TRYST WITH COVID@KOHINOOR HOSPITAL, MUMBAI I wish to recount the sordid saga of 3 weeks fighting this pandemic as my key vitals had touched depths of despair to the shock of doctors and interventions extended by hospital staff in a timely manner. Improvement areas for the administration to improve upon their staff behavior. During my 3 week in the hospital, like to encapsulate the amount of interventions in the form of injections, steroids, antibiotics, supplements, thinners and insulin the under the supervision of doctors/nurses who ensured that these were administered in a timely manner  I was also put on course of Remdesvir and administered the life-saving injection Tocilizumab 400 mg.  200+ injections either directly or indirectly (intravenous) with different steroids, insulin, thinners, vitamins, and other medicines were being administered 3-4 times a day  Was on oxygen support @50-70% on the BIPAP machine at intervals and remaining on normal oxy @10-15% The hospital staff were an epitome of service with a smile. They were relentlessly taking care of patients, despite facing staff shortage, facing the rants and ire of the patients but were patient with only one motto in their mind –healing of their patients. Special mention to RAVI, a Welfare officer to take care of the issues of patients; and he was there for all. He is truly a KOHINOOR of the hospital. Few names at the top of my mind, Anish, Rosie, Deepa, Aditi, Nimisha, Nisha, Harkirat and Sukpri. Amongst doctors, Sumit, Pushpa and Ashwini, Dietician – Vidisha and Physio – Samrin & Christi would like to place a heartfilled thanks and gratitude as they looked after me during the days of the cytokine storm that I went thru. Also, special mention of thanks to Ram Mama, Hitesh, Satya and Mohd, who were there at your beck and call supporting you. Apologies, if I have missed anybody, it is not intentional but my thanks to all the staff of Kohinoor Few instances warranting a feedback 1) Non availability of wet tissues when highlighted had this nurse walking up to me and starts howling at the top of her voice in the ICU as to why the escalation was done. 2) Another incident which was nerve wrecking for me was when the BIPAP machine was accidentally switched off, I was gasping for breath and found it difficult to unstrap the mask from my face. 3) One of the ICU doctors who was high handed in his approach; instructed his staff to put me on RT Pipe basis the other patients who were on it. I was quiet appalled a shocked at this behavior and this was in direct contradiction to what my consultant doctors instructions was. This definitely left a sour taste in my mouth; but as a respect for the work being done by them, I will still THANK THEM and do not want to shroud the good work by the larger staff Finally, heartfelt thanks to my dear Dr. Chetan Velani for getting me out of this pandemic thru timely interventions and Atul Modak for his support during my stay at Kohinoor. R. Shankarnarayan PS: I had to cut short this review from 20K word to 4 characters as permitted by Google.

Had admitted my two relatives at Kohinoor hospital for COVID, their billing is too inproportionate, charges are too heavy, paid 22lakhs for my patients, once the patient goes to Icu, no update is received till the next day when consultant comes for rounds, n updates. What goes inside the Icu only God knows. Dr Nayan (Icu Dr) when asked to give over of the patient (while transferring to other hospital) says ask brother..(Male nurse), such pathetic hospital!!

We reached hospital at 8:30am and till 2:25pm I am not yet done with my health check up. I request readers to please get you health check up done at diagnostic centre and never thought of visiting this Hospital coz this management is changed and Kohinoor hospital management is not operating this hospital anymore. I am totally disappointed with my overall experience here for each and every test I had taken. I am with my 63years old mother and she is suffering stress coz of this overall service here. Sonography incident- Technician suggested to enter room with full bladder and suddenly technician disappeared with machine to ICU and didn’t turned up until I almost broke my bladder and had to pee as suggested by another technician. Later they suggested me to refill my bladder and waited another 30 mins to naturally full my bladder. This circus took more than hour for this process. ECG incident- No technician in room for 1 hour n no tissues available and people had to rush to different rooms to arrange tissues. PAP smear incident- no doctor available on time even though it was informed in advance and requested availability. Dentist incident- he seems so busy that even though knowing about list of people waited for visit he just disappeared frm his cabin..he came down to sonography room to pick up patients and had to recut him that we are sitting with full bladder. Most important desk of this hospital reception of 1st floor- demotivated and carefree and hopeless staff., didn’t mentioned about any challenges at time of registration which took 30 mins even though there was no any other patient. Me and my mom was first to register on this desk and this lady staff took 30 mins to register me. Imagine person fasting 10 hours in this terrible hospital and suffered almost 6 hours in this hospital for health check up. I don’t recommend this hospital

Kohinoor Hospital is a good hospital among the hospital I had seen. Almost all kind of treatment are taken care of here. Special mentions is all the staff here talks very polite and respectfully. All staff means from House keeping to Doctor's ,admin etc. They will see to it that you get the resolution. While the hospital is expensive but has all kind of latest technology. Spacious wards , ICU operations theatre. Discipline and rules are strictly followed here. Outside food is not allowed to carry inside hospital. It will be kept at entrance gate with security. Quality food is provided to patient by hospital as per their diet and on time. Complete care is taken of your patient here. Doctors explains in detail.

Best hospital with reasonable cost...

Dr Hemant Pathare had performed bypass operation on my father on 23rd Nov 2019 in Kohinoor hospital. Just before the operation he had demanded Rs 15,000 cash from me saying it is expenses for his assistants and his assistant charges won't be covered in our Indus Health Plus policy. I confirmed it with Indus policy executives and they said assistant doctor fees are also covered. Just after the operation ended that doctor again called me and demanded to arrange money by 24th Nov 2019. The next day he came to visit my father in ICU and after consulting him, he called me out and demanded Rs 15,000. I said talk to Dr Deepak Shinde who recommended you to us, for which he replied he won't come from tomorrow onwards and he didn't come to visit my father today. Hospital doctors and the management staff is not at all helpful to raise this issue to higher management. Be aware of such quacks and do not pay any money to doctors who demand money in cash. We are supposed to pay only to hospital. It was for the first time that such unethical practise I came across. Very bad experience.

Excellent hospital . Staff so nice and caring . Very well treatment .

A bit pricey if you are asking emergency services. Otherwise, good. The staff was very friendly, we flew through the formalities very fast and went to treatment almost 15-20 min in. Very good, especially for COVID emergency since they have a separate part of hospital reserved just for that.

I and my family members are consulting Dr. Prakar sincw 2007, we are very happy with the doctor. He is the best. We are consulting him at Kohinoor hospitals. Hospital ambience and staff are very cooperative. Really appreciate their services

The employees like nurses are lazy sometimes they don't listen like 65% of the times, and so many times they didn't let us go meet our patient and she was out of the ICU and in the ward, and some receptionists are really bad, the doctors are excellent btw.

my wife was admitted here for her 1st delivery and i must say it was really very smooth and hassle free experience. all staff was very helpful and co-operative. i would like to specially mention about Mr. Ravi raut from management team, very humble , he helped us in all possible way right from allocating bed for us, hearing our every single concern and resolved all those asap. he gave us best service which i really never experienced before. i will highly recommend to meet this guy and make your hospital journey easier like never before.

The experience here was pretty good. The services provided and the doctors team were very efficient and well equipped right from doctors to nurses to sisters, brothers and cleaning staff. My father got great treatment from Dr. Sharat Kolke. One thing that needs to be made sure is the quickness in response to the patient in the ward room.

It's a very good experience in Kohinoor surgical Ward.All doctors, nurses & other staff members was very cooperative, experience & attentive. Thank you very much to recover me fast.

TPA support was very good and taken care very well. However the customer support or the no. Given to take appointment is being attended after 15 mins and when questioned the recipsionist cut the call.

I am a corporate customer and often visit this hospital as it is nearby my home. Kohinoor hospital is a very good multi speciality hospital facility in Kurla and nearby localities. Having a good facility is of no use if it is not running properly. Doctors and staffs often complain about being unpaid. Often gynaecs are not stationed during nights. Doctors refuse to consult or carry out any procedure in this hospital. Reason they mention is that they are not getting paid on time. I have two recent experience where doctor refused to perform any procedure in this hospital, one is by an eye surgeon and other by my wife gynaec. If this continues for long customers may travel and switch to better managed facilities in Mumbai.

Nice hospital with good connectivity from Kurla and tilak nagar

Kohinoor hospital is a good Hospital. This staff is very helpful .Doctors also excellent. And food is also good in hospital. Special mentions is all the staff here talks very polite and respectfully. Outside food is not allowed to carry inside hospital. Quality food is provided to patient by hospital as per their diet and on time. Complete care is taken of your patient here.

The place is hygenic

The place is ofcourse hygienic. The infrastrcure is well designed. The staff is available 24x7 and I did not find any carelessness. The only thing is its expensive

It was a very good experience in Kohinoor Hospital.

Good quality food and care taker patitant i miss you

4th floor Surgical section Nursing staff, Housekeeping staff, Billing staff, RMO doctors, Visiting doctor staff, PRO representative are the best. TPA staff is also supportive Hospital has best infrastructure and patient caring approach. Proximity of hospital is near from Vidhyavihar railway station. Nursing staff Asmita sister, Vandana from PRO and Housekeeping staff Kajal & Swati are an asset to the hospital. Treatment approach of Dr. Udip Maheshwari is excellent.

I have not seen hospital like this for common people. Best hospital compare to others at reasonable cost. Thank you Kohinoor staff. Keep it up.

Worst hospital of the locality , no proper support from the staff . All the good doctors have separated from this useless hospital . Your concern is never acknowledged . They takes good amount of money from you as deposit even in cashless Mediclaim only to not return that amount . The staff is money minded . Never go on its glossy looks . City hospital has better services and doctors

I found this hospital to be excellent. The doctors are good and experienced. The nursing staff were very efficient and thoroughly professional. Their guests relations official Mr. Ravi Raut was very particular to ensure that all the conveniences are properly provided and he did co ordinate with the family as well from time to time.

Good doctors but management was always money minded.

I love Kohinoor

Hospital service is very good,staff is very co operative, specially mr.Ravi Raut, patient care coordinator is very helpful,tried to solve all the problems which we faced,responds promptly, disappointed about pharmacy chargesthey charge exorbitantly

I called this hospital 3 times today and all the time their executives don't just have any information but also they disconnected the call.. What we can expect if they are doing this initially... Thanks to almighty me and my other known persons are not their patient... When ever you ask them anything they will keep transferring you to some one else and the other person whom you are transferred to will do the same thing...

One of worst billing clearance process I have ever seen. The Kohinoor Hospital demands immediate advance amount if and when patients are admitted and calls regularly to deposit fresh funds else challenging that the patient wont get necessary treatment if funds are not deposited. However, while clearing out pending amount to patient or his family they don’t follow the same urgency. I have been following up with them since 30th October 2020 for the pending amount, initially they told the pending amount will be cleared via a cheque by 4th November 2020. After several follow ups the billing department at Kohinoor is still unsure when the cheque will be ready. Extremely disappointed and frustrating experience with the billing department at Kohinoor Hospital, Kurla, Mumbai.

My dad was hospitalised from May to June due to afected Covid he was came back with good helath Thanks a lot God and Dr.Shahid Barmare & Team for gives a good treatment. Most important special thank Ravi Raut who is taking extreme care of the patients and administration and has also helped us in every way he can . He can help me at the time of discharge & other admin related work and thank all the nurse staff....

People Say Hospital is to Costly for Covid But as Per Treatments , Hygiene & Diet Foods they are Giving there Best & Worth , My self & my 3 Family Members Are Admitted here , For Any Assistance & PRO Help you can Contact Mr Ravi Raut He is on Toes for Managing patient Requirements & the Rest of the Staff are at there Best , Covid Department they tak max cures & Measures, ICU unit needs to be Improved With lil Better Staff.. Dr Chetan Velani with There Experience are Producing there Best.. Hats Off & Salute to All the Team Here at Kohinoor Hospital👏👏

One of the best hospitals I have visited during pandemic times, as the hospital staff is friendly and co operative. Charges a little high though, but does not matter , treatment comes first.

Clean place n helpful staff

Very good hospital

It has been a most satisfying experience and the Concerned members of the MC along with the Chairperson wish to put on record, their appreciation, of the smooth and user-friendly service provided in this regard by the Hospital. Special mention is made of their representative, Suraj Jaiswar, who has been interacting with the Society on behalf of the hospital, for the wonderful help and assistance, he has been providing. The service has been extremely professional and enough flexibility has been accorded to the Society to accommodate the varying schedules of the members and their staff with regard to their first and second doses. Information flow has been smooth and consistent and on certain occasions, even last minute requests have been accommodated. The entire process of vaccination at the Hospital premises has also been very smooth and easy for our members and other staff, as well. Our members have really appreciated the same. The Society would like to continue with the engagement with the Hospital in the future as well.

We have been associated with Kohinoor hospital for my wife’s maternity treatment and it was a very wonderful experience for us. The environment is very hygienic and friendly. The doctors and staff are helpful too.

My wife has been deliver by Dr Suman Bijlani she is very good Dr and she also provide the good treatment even of the smallest things she care about the patient I would suggest the patients and upcoming mother should go to Dr Suman for the delivery ... She had taken all the care in covid times by giving proper medicine .

Will not add long essay, connect with me for tips and avoid this hospital. I saw scam in Gabbar movie experienced the same in this hospital, do not expect less than 3 lacs for normal baby delivery, they will pass u to each other department for looing.

I find this hospital too costly and low service. While taking appointment they don’t have token system and you might need to stand for an hour in line. No one gives help when asked. They also take charges to get your reports seen that to 500 rs. Doctors are mostly not available or come late many time by 2 to 3 hour and that’s how they promote nearby society too. Receptionist talks rudely and you need to come to hospital for even making appointments or taking token as it’s first cum first serve and not a fix time. They leave everything on doctor saying all he ye doc are private opd. Also last time they were not able to detect stone in kidney so suggested endoscopy rather than mri. I would strongly suggest until you don’t have option don’t come here

Excellent!!!! Is the only word that comes in my mind. The facilities are top class. The entire staff is very attentive and courteous. It is very clean and I would highly recommend this Hospital, though I don't want to anyone to go in any hospital but if needed you can always go to this one.

It was great experience staying with Criti care. All the hospital crew member were very much helpful and professional. Surely gonna recommend all my friends and relatives if they have any medical conditions. Special thanks to Mr. Ravi for his wide help and all those ward members including housekeeping staff.

The hospital is really goodd. The services provided are top notch. Priority is very well given to the patients. Staff is extremely friendly and the hospitality is precisely perfect The Cathlab is absolutely perfect. Well maintained. The treatment provided there was really good and doubts were cleared explicitly.

From my admission till my recovery the doctors, nurse, sister, and each staff of Criticare were very supportive and helpful proper care was taken from time to time for a checkup of hygiene and the medical facility was given very joyful and friendly staff and environment felt very calm and protective while the allover procedure. Doctors were very informative before and after surgery. Thanks a lot for waiting for 100% recovery.

Now a Better Management as compared to previous Management(Kohinoor) in case of Doctors, staff and medical help. But but the Billing section is worst in case of cashless mediclaim. Dr recommend discharge at 2Pm but the paperwork didn't complete till the midnight. I had to spent a night more in hospital.

Highly appreciate the expertise of the specialist doctors here as well as resident doctors. Dr. Chetan Shah is one of the best doctors for cardiology. Comfortable rooms, good housekeeping, they keep the premises clean. The security can be a little more kinder to the relatives of the patient.

Super Quality clean and neat hospital with all facilities...staff is so cooperative also chemist ATM Canteen also inside hospital

It was a really good experience. Co- operating staff and comfortable atmosphere. Best doctors

Excellent service with hygiene, highly recommend others. Caring staff n Doctors.

so this hospital head is indrajit chakrobrothy who is father of rhea chakrobrothy

Good but should improve

I was provided with immediate attention in an emergency. The doctors were welk trained and knowledgeable and the hospital was clean and tidy. Really good hospital.

Okay okay

(Translated by Google) Very good hospital (Original) बहुत अच्छा अस्पताल

They gave to my operation time at 2 pm n started at 3:25 ... Not much hygiene... Non cooperative staff in D mng shift

Good hospital

Excellent hospitality

Good hospital

Very good hospital

Good service.

Always carry cash whenever you go to this hospital.. They won't inform you that they will take cash for some Dr's., sometime their card machine won't work.. They let OPD patient to sit and wait upto 2 hr or more but won't inform them via SMS or call before that Dr may come late..

Doctors and nurses, housekeeping staff all are caring to patient.

Every staff is very helpfull and co-operative

Excellent services.

All housekeeping staff is very humble

Nice experience

Excellent services

All nurses staff good

Kohinoor hospital is best hospital

The ward availability is good its spacious the doctor's and other staffs are good and kind .

Good service

I like the hospital services, thank you

My recent experience with Kohinoor Hospital staff, especially Mr. Ravi Raut was commendable. In the corporate world as they say “Business depends on the speed of decisions.”, was thoroughly and actively executed by him. There was a minor issue with the billing and indeed the hospital kept the client first and came up with a resolution. Having lived in Kohinoor City right since inception, Kohinoor Hospital indeed maintains its high standard of hygiene and cleanliness. The security guards can be disappointing to many, but make no mistake it is their job in the best safety interest of the patients and their relatives.

Kohinoor Hospital is good, The staff in casualty and the wards are good , they take care of patients need and comfort them . Neatness is maintained Food is good and hygienic . The canteen staff ensures that direction of the dietetian is kept in mind . Respective department heads do come and visit to find out of any inconveniences. Mr.Ravi went to the extent of interdepartmental help to ensure my smooth discharge and deposit refund. The refund department however does not refund on time and has to follwed up.

I have visited this hospital for the second time well in 2017 and now 2021 there is lot of changes in the service right from the nurses,maushi,food..highly appreciated Mr.Ravi Raut (Housekeeping)and his team for making me feel so special and felt like home the maushis were too good humble especially Ms.Madhuri maushi will miss u alot ..u guys are doing great job..kuddos Regards Geetaanjali Shah Bed no 425☺️

I had a good experience in the hospital and Mr Ravi Raut was quiet helpful and supportive from the very beginning. The nursing staff was very helpful and knowledgeable The doctors too are very helpful and understanding and helped me overcome my sickness. I will certainly recommend this Hospital to my friends and relatives Thank you .

This hospital is under Kohinoor City in Kurla West.This is a private hospital is very neat and clean and the staff is very helpful.

I am regular patient along with my late father,coming to Kohinoor Hospital for all basic treatments since 2018.All staff are kind and friendly and facilities are available.Special mention about Mr.Ravi Raut,from day 1 till today has been the best person,very approachable,humble,polite,pays individual special attention,courteous and also guides around with several options towards getting best solutions in case of any query.All staff have looked after me and my dad as a family,in all times I visited Kohinoor Hospital.Candidates like Mr.Raut are an asset to the Hospital.Good job.Keep it up.God bless.

Good one

Jai

Good but expensive

I got admitted as I got Covid infection during sep 2020. The doctors and who treated me were really good. What surprised me in a positive way was the assistance and help hospital staff named Ravi Raut provided me in getting few documents which I required for submission to insurance company. I was jn Jaipur and he went extra mile to make sure I get those documents.

(Translated by Google) Opd appointment 11 to 12 .... dr arrive 12:30 ‘,, ,, late hota hai to us ka koi rule nahi public ka nuksan hota hai (Original) Opd appointment 11 to 12 ....dr arrive 12:30 ‘’,,,late hota hai to us ka koi rule nahi public ka nuksan hota hai

Experienced and well qualified doctors.

My uncle mr vijay soni had been admitted to Kohinoor , during the pandemic , I would like to share that the hospital staff is very helpful specially mr Atul, was our caretaker , he was always with us in all sense , I really appreciate the culture of the hospital and management Thank you

Hospital staff very good service and specially thank to Ravi Raut

Awesome staff and food. The dietician is really understanding on the type of food you would prefer and would send the best food for you. Even the rooms and every person responsible there is excellent. Sisters to maushi and mama all are helpful. Service staff to head of security and team and management hats off on the way you'll keep the patient happy. Administration department Ravi is also one of the best person to reach out incase of any trouble. He solves it within a giffy. Also Dr. Chetan Velani is the most hearty at heart doctor to answer all your questions.. I was admitted for covid there and each person I met is a gem of a person. I don't think have missed out anyone if I have you all are doing great job. Thanks for everything. And a big salute to all of you for the effort you'll put in everyday.

Kohinoor hospital denied treatment to my father in law and kept him waiting for more than 30 mins in a wheel chair. I wouldn't have lost him if the hospital had given him basic first aid.

Good Experience and Special Thanks for Mr Ravi Raut for providing all support help on daily basis.

Nobody is picking phone call. Its always gets disconnected after some music

I would like to appreciate kohinoor hospital staff for their co operation given n patient treating in well mannered

Very expensive

The hospital is good and the staff is also very cooperative. I specially thank Ravi who is taking extreme care of the patients and administration and has also helped us in every way he can . I also thank all the nurse staff who are on their toes everytime. Dr.Chetan Velani who was treating my husband for covid is the best doctor i have ever met. Hats off to each and everyone who are giving their best services in this extreme difficult times. God bless everyone.

Kohinoor hospital is best for covid 19 , Dr velani is best doctor .

The hospital is very good the doctors, nurses the ward boys and all the staff are very loving and treat patients will affection and love inspite of the corona virus . Dr Chetan Velani is a great doctor he has that positive vibe with him that calms scared patients very great service provided to us during our hard time .

Now it is for covid pateint

Me my wife and daughter were diagnosed with Covid and were suggested by Dr Amit Gandhi to get admitted to Kohinoor hospital. I was pleasantly surprised by the reception of the staff during admission as they took us through it smoothly. I would specially like to mention Dr Nikhat Shaikh who called us when we were on the way to the hospital and told us not to worry. Mr Ravi Raut who arranged for our admission was very efficient and kind. He is in the right profession. He made us feel that we were in the right hands. Even afterwards he checked on us everyday and made sure that we were taken care of properly and did not have any problems which we did not anyway. Dr Sharat Kholke was our treating physician who treated us and my daughter was back home in no time. He is a wonderful Dr and exudes confidence which is half the battle won. The staff nurses the ward boys and ward girls have all been trained professionally by the hospital. Everyone is very efficient and polite. When the folks in the hospital treat you that way you a Dr e already on the way to recovery. I am still waiting for my wife to be discharged as she had a lot of complications which Dr Kholke handled quite well and she is on her way to recovery. Thank you everyone at Kohinoor you folks are simply doing an excellent job of treating people professionally, efficiently and kindly.

My father shan mohd shaikh had undergon left eyer surgery with doctor sunjay ENT espaslist like the treatment given buy doctor.

The staff is very co-operative and helpful. Mr. Ravi Raut helped us in every possible way and was available at all times. Dr. Sharat Kolke helped us with accurate diagnosis and care. The hospital also arranged for post hospitalization care and much needed therapy.

Great hospital, got checked in for fever but seems am having Cancer RIP my hairs

I consulted Dr Gurvinder Sawhney Orthopaedic surgeon at Kohinoor Hospital. Sir is very polite and explained me about my issues very well. The hospital ambience is Good.

My wife name Sudesh Khokhar, undergone left ear (T Plasty) surgery under Dr Sanjay Helale ENT specialist at kohinoor hospital. Now she is better and liked the treatment given by doctor as well as the service at kohinoor hospital.

I have undergone surgery for kidney Cancer at kohinoor hospital under Dr Amit Gandhi,best onco surgeon of Mumbai.After the surgery I am better and also like the ambience of kohinoor hospital.

I am undergoing treatment with Dr Shahid Barmare Physician for high blood pressure and thyroid at kohinoor hospital. I m feeling better with the treatment and also the environment of kohinoor hospital

My daughter Kausar jaha is undergoing treatment with Dr Gurvinder Singh Orthopedic surgeon at Kohinoor Hospital. I liked the treatment given by doctor and also the ambience of kohinoor Hospital

My mother Savita Prabhu, undergone surgery for nose with Dr Sanjay Helale ENT specialist at Kohinoor hospital.she is better now. Also liked the service of Kohinoor hospital.

To visit regular check opd to dr Sharat kolke,Dr treatment as good,opd process are good.

I am taking treatment with Dr Sharat Kholke for hypertension and high BP since 30 year at Kohinoor Hospital. I really like the treatment of given by doctor and recommend doctor to ky friends and relatives.

After complaints many time about services they have improved a lot. Thanks to their Head who took it on priority n solve it. Really appreciate.

I have undergone surgery for my nose under Dr Sanjay Helale ENT specialist at Kohinoor hospital. Today as I am getting discharged I m feeling better also like the ambience and services of Kohinoor hospital.

My son Anirudh Jadhav has undergone surgery of circumcision under Dr Jatin Wani, General Surgeon at Kohinoor Hospital. Now he is better with the treatment. We like the service given at Kohinoor hospital as well as treatment.

My Mother Asha Gharat is undergoing treatment with Dr Sharat Kholke physician for Diabetes and High Blood pressure at Kohinoor Hospital. I like the treatment given by doctor as well as the ambience of kohinoor hospital.

I am undergoing treatment with Dr Anjali Talwarkar, Gynaecologist at kohinoor hospital. I like the the line of a treatment given by doctor as well as ambience of kohinoor hospital.

My Father is undergoing treatment with Dr Sharat Kholke physician for Astama at kohinoor hospital. We like the treatment given by doctor as well as like the service of kohinoor hospital.

My father Akhtar Pawaskar has undergone treatment with Dr Sanjay Helale ENT specialist for mucormycosis and Dr Shahid Barmare physician for the fitness and Dr Partho Bakshi opthomology for eye treatment at Kohinoor Hospital. I liked the treatment given by all the doctors as well as the service of Kohinoor Hospital.

I am undergoing treatment with Dr Shahid Barmare Physician for Cholesterol at kohinoor Hospital. I m really happy with the treatment given by doctor and also like the service of kohinoor hospital.

My mother was for her treatment and the doctor was excellent with the service and helped her recover quickly 5 stars for him and well as clean , well equipped and well maintained . But the approch of the staff on 4 th floor could have been better. Nurse and the staff like to pin point responsibility and can't take simple ownership of a simple task as changing iv or when the bell for nurse call is attended after 6 minutes. The receptionist , security , cleaning staff and support staff were exceptional .

I am undergoing treatment under Dr Amjad Khan at kohinoor hospital for Asthma. I was ICU with a critical condition. Now am better with the treatment and also like the service of Kohinoor Hospital.

Be careful with the admission process as the room rent has hidden charges which is why the room rent will be shown less than at the time of billing they will tell you that nutrition charges are to be paid by us as no mediclaim will process that amount... And it was ₹1200 per day for a patient who is not able to eat anything. Billing and management need lots of improvement as the Room which was provided had lots of mosquitoes and was not completely clean as there was alot of trash and dirt near the sitting area in the room. I did mentioned it to one of the management member about it and he was helpful enough to take a picture of the room and action on it but the housekeeping guy was not happy as I complained to the management as he sounded abrupt. Apart from some staff members all other are very kind and polite to handle the situation. In fact got few Doctor's who helped alot. Would like to thank Dr. Sabiha as she made the patient feel so comfortable to be in the hospital and she had spend a lot of time with the patient.

My mother Mrs Mudrika Helale is undergoing treatment with Dr Gurvinder Singh Sawhney orthopedic Surgeon at kohinoor hospital. We are really happy with the treatment as well as the service of kohinoor hospital.

My grandfather P B Gangurde Is undergoing treatment Dr sahid Barmare physician at Kohinoor hospital for low haemoglobin and low platelates. We are happy with the treatment as wellas the service of Kohinoor hospital.

I am undergoing treatment with Dr Sharat Kolke physician at Kohinoor Hospital for tingling sensation on my hand and weekness. Now m feeling better with the treatment also like the service of Kohinoor Hospital.

I am undergoing treatment under Dr Sanjay Helale ENT specialist fir ear at kohinoor hospital. I like the treatment given by doctor as well as like the ambience of kohinoor hospital.

Recently visited for Pre Employment Medical Checkup. Extremely polite and helpful staff, especially Sandhya Ma'am from Health Check up department. She went out of her way to help us understand the procedure and guided us at every point. Thank You!

I underwent delivery by * Dr Nikita Singh* *Gynecologist* , emmensely satisfied with her treatment and had a wonderful *natural birth experience* only because of her. Very difficult to find such honest doctor. I was really lucky to find her. Shez a true gem.! Would highly recommend her!!

My mother name Ramadevi Narella is undergoing surgery for Kidney stone under Dr Sharat Kolke Physcian at kohinoor hospital. We are really happy with the treatmet and also like the service of Kohinoor Hospital.

All specialities are available including COVID management.

My father Azim Shaikh has undergone Angiography under Dr Meghav Shah at kohinoor hospital. We are really happy with the treatment.

Experienced worst behavior from billing and TPA department staff. They do not provide accurate information at the time of admission and misbehave with patients' relatives.

I have given this rating just and only because of security incharge Mr Aslam sir he is really very helpful and polite, understand patient issue he is suppose to be from criti Care asia rest staff is really pathetic specially receptionist Ms Sonali even she don't know how to deal the person

My spouse was expecting and I got her admitted on 21st December 2021 on my friend's Mr. Dr. Ateek Shaikh' recommandation, the Ophthalmologist.We were treated like VVIPs. Mr. Ravi Raut,the co-ordinator(RM) was so sweet & easily accessible 24×7. Mr. Ravi made things look easiest for my family. I suggest people to approach the hospital for any sort of treatment. The focus of the hospital staff is at providing excellent services. May God bless them all.

The DR's in this hospital r useless ..they show soo much attitude.pls save ur family from this hospital

Fantastic docs and support staff. I am happy with the services

Infrastructure of the hospital is very good. Modern instrument with experience doctor. The Staff right from security, Housekeeping, Admission, Billing, Nursing are very helpful. The best part is you have a customer care office coming to you. God bless you all.

Had my Angiography and on spot Angioplasty done here. State of the art machines, super helpful staff and expert operators during the procedure. On time procedure conducted. Made the patient feel comfortable and continued the procedure. Recommended

Excellent service providers. The doctors, nurses, sisters and the staff are very courteous and pro-efficient when dealing with patients. In addition, the follow-ups for consultations are prompt and clear. Lastly, the hospital is very clean, spacious and well-equipped. It is a one-stop shop for all your medical needs. I would certainly recommend them to others.

My mom doing the knee surgery in this hospital and the service was great and the treatment and the surgery went well. After the surgery they exactly make sure what my mom needs. Really appreciate what they’ve done and thank you so so much for your care to my mom. All the best 🙏🏼😊

My experience was good as the staff are very courteous and helpful. Doctors are explaining your diagnosis in a very professional manner and making you comfortable to understand. I would only suggest to proceed with the bills and insurance process in a speedy process as there are other things also for the patient relatives to go through. Im always glad for all the doctors and nurses and the co-workers whoever is working under this hospital that they are doing a tremendous job and making patient to get cure from their diagnosis. I wish almighty God to bless them all with good health .

Very good hospital. Treatment was done very well. Highly qualified doctors provided proper on time update of the patient's condition. Nursing staffs and housekeeping staffs are also very good and friendly in nature.

I got my grandmother operated here for her spine surgery. By God Grace and with the help of the awesome talented doctors at criticare, they made it all all possible. She is, touchwood, recovering well. The amenities and infrastructure of the hospital were also amazing. The overall facilities at the hospital and the staff was all good. Some minor inconveniences were well taken care of immediately. So it's a hospital trustworthy for your patient where you know that he/she will be safe hands.

Excellent treatment and hospitality.. But the review was asked to write by an executive and he ensured and checked before it was posted. Billing Department is pathetic they are behaving like the Boss only no sense of talking. Docto Annal vaidya is very caring and knowledgeable. Four star is for doctors and nurses and Housekeeping. If I had to ask rate the Billing department I will give only 2 star.

Visited hospital for my annual checkup. The lady in charge Ms Meenaxi, was very helpful, supportive and responsive. Didnt have to wait anywhere thanks to her and she managed everything very well. Everyone in hospital was humble and caring.

Had a very smooth and good experience at Criticare Hospital, Kurla. The staff is kind & helpful, the floor Doctors are very approachable and the food is good too. Thank you so much!

I am pleased with the service I received this being my first experience. The doctors nurses helpers porters everyone was polite and efficient and I would certainly recommend this hospital to family friends and acquaintances Thank you so much. I wish this hospital all the very best and a big God bless

It’s a Best hospital in this area . The Hospital and staff are very polite . .. here is available 24/7 emergency services and good doctors they have trained.. everything is neat and clean . very supportive doctors and I found best treatment here. thank you everybody of Criti Care Asia Multispeciality Hospital team.

The medical staff at Criti Care Asia demonstrated exceptional professionalism and expertise. From the moment I arrived, I was greeted by friendly and attentive staff who provided me with clear information and reassurance. The doctors were highly knowledgeable, compassionate, and approachable, taking the time to explain my condition and treatment options thoroughly. The hospital's multi-specialty approach was commendable, as it allowed for comprehensive and integrated healthcare. Whether I needed a consultation with a specialist or access to advanced diagnostic facilities, Criti Care Asia had everything under one roof, saving me the hassle of visiting multiple locations. Moreover, the hospital's commitment to patient care was truly commendable. The nursing staff provided round-the-clock care and attention, ensuring that all my needs were met promptly and with utmost care. Overall, my experience at Criti Care Asia was exceptional. The hospital's modern facilities, competent medical staff, and patient-centric approach make it a top choice for anyone seeking quality healthcare. I would highly recommend Criti Care Asia to anyone in need of medical services.

Rude pediatrician.... I've been going to this hospital since I was pregnant and even for my child's vaccination and other needs I used to go to this hospital but yesterday I had an appointment of Dr Kavita (pediatrician) for my kid's vaccination and I reached a little late bcoz of traffic but still on the way I was in contact with the doc's assistant and she said that yes the doctor will see my child even after I informed her I'd be 15-20 mins. Although after reaching the hospital I handed over my kid's file to the assistant and she got the paper ready and then I waited 5-10 mins coz there was already a patient inside and also more patients were coming even after the doctor's consulting time was up according to the assistant. However she sent me in the doc's cabin after she was done with the earlier patient I went and this doctor is like if it's vaccination I can't take u today so I told her that my kid is also not well she has cold and runny nose also a little feverish but she's like you were supposed to come at 11 now I can't see u please go!!! And the assistant asked me to come tomorrow as if I have no work apart from running to this hospital according to their convenience! I agree I was late but she kept seeing other kids even after asking me to leave.... Carrying a kid in the traffic hours is already difficult at least she could have given the vaccine when I was already in her cabin but she didn't respect my time but earlier I have always waited half to one hour for the doctor! Very disappointed and would not recommend anyone Dr Kavita for their kids!

Laser treatment is the very best option to get treated for piles , fissure and fistula. I'm great full that i have been treated by Dr Sambit Patnaik by his skilled full hands and kind gentleman and professionally best.

Rooms are very clean as Cleanliness is important factor for patient recovery. Good care taken by doctors and nurses for my daughter until discharge. Overall good experience and happy recovery here. Thanks to all doctors, housekeeping staffs and Nurses working over here.

Right from entering the hospital till the discharge the service has been very good and warm. Everyone helped be it reception, tpa,resident doctor and nurse,support staff,canteen service as well as security. If parking for patients only is provided it would really be a great initiative. Otherwise its been a very nice and supportive experience .

My experience with CritiCare Hospital has left me deeply frustrated and disappointed. It has been over 60 days since I was promised a refund, and the lack of communication and follow-through is incredibly frustrating. I've tried to contact them repeatedly, but my calls go unanswered. This level of negligence and lack of accountability is unacceptable. If you're considering CritiCare Hospital, be cautious, as their refund process is a major letdown.

I visited Dr. Saraswati Shanbhag at the dental department of the hospital for my teeth removal and other treatment . I'm very happy with the way the procedure of root canal treatment was explained to me. The entire treatment was very smooth, painless and comfortable. Mr.Ravi, the dental assistant is also very good at coordination and follow up.

We were there for spine surgery of my mother, it went very smooth & she recovered very well. Overall it was nice & cost effective experience. The staff is very polite & professional. Would highly recommend for any medical help.

I am very happy for treatment (surgery) by Dr. Sambit Pattnaik. I will rate 5 star for his treatment and I will recommend him for Piles treatment. But I will not recommend Criti Care (Kohinoor) hospital located in Kurla (W), Mumbai for any surgery. Post surgery - discharge / billing process is too slow. Every single person takes too much time for each step. After surgery / treatment, they take more than 3 to 4 hrs to complete discharge procedure and releasing patient. They give unacceptable reasons for the same (server / network was down etc.) However we pay good enough charges for the all the services. Need to improve on post treatment / billing process.

I came to Criticare with an undiagnosed ailment that other clinics had been unable to identify. To my relief, I received exceptional care and treatment here, and finally understood the root of my health issue. Immense gratitude to the dedicated doctors, compassionate nurses, attentive staff, meticulous cleaning team, knowledgeable dietitians, diagnostics team and the entire patient care services team. I am profoundly thankful for the warmth, kindness, and support extended to me throughout my recovery journey. A heartfelt thank you, Criticare!

Good new management with good senior doctors. We were well taken care off by the hospital admin. Special mention of Aslam Mulani who is on the go making sure customer experience is a priority. Thanks for taking good care of my Mum.

Two stars only for good treatment and good doctors. Worst Management and Billing Department. They will loot you unnecessarily by charging various charges, but provide you third grade services. This hospital is concerned only with making money from patients. Please do not consider this hospital for treatment. !!!WORST HOSPITAL!! !!KHAU MANAGEMENT!!

Dr Deepak Namjoshi the name itself is a brand on its own and he believes in maintaining it. My mom had to go through some treatment and the staff did a commendable job with proper facilities and services. Good Job 👍

My journey from pregnancy to delivering a child in critic care hospital was very successful and helpful . The staff and services here are excellent and great.I would suggest , if you are going here, you would not have a single problem . The doctors , nurses and aaya services are very very excellent just a step away any time .