Cloudnine Hospital - Malad image

Cloudnine Hospital - Malad

Diagnostic center Gynecologist Pediatrician Obstetrics gynecology clinic Medical diagnostic imaging center Gynecologist only Childrens hospital Pregnancy care center X ray lab Maternity hospital Child health care centre

One of the Most Reviewed Diagnostic centers in Mumbai


Address

Siddhachal Arcade CTS Nos. 1084C & 1186A, New Link Rd, Malad West, Mumbai, Maharashtra 400064, India

Website

www.cloudninecare.com

Contact

+91 99728 99728

Rating on Google Maps

4.70 (2.9K reviews)

Open on Google Maps

Working Hours

  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (86) hospital (79) experience (70) baby (66) delivery (55) good (50) Nikhil (48) care (45) doctor (43) team (41)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 deepesh k. 1 year ago on Google
    The hospital provides great facilities for to be mothers. Also they have good services. The food is good for new mothers. It has in-house photography studio for new borns. They provide excellent services and great captures to mesmerise the moments.
    8 people found this review helpful 👍

  • 1/5 smit v. 4 years ago on Google
    Highly unprofessional and inexperienced support staff. I am suffering due to mistake done by your staff. All waste of time, money and mental harassment. Nursing services are pathetic, they don't know, they don't care. If you compare price and services, prices are at top and services are at bottom. Careless support team.
    7 people found this review helpful 👍

  • 5/5 Taslim K. 1 year ago on Google
    Cloudnine is not a hospital it's hospitality. Great service, Excellent Care,super qualified Doctors. Each and every thing under one roof. I was there for my Daughter's delivery for four days, everyone was there to help. Special mention and thanks to.... Dr.Pallavi Mishra All nursing staff And very special thanks to Mr.Sai the person who helped me since registration till discharged. Billing department is cooperative and very helpful. Team Cloudnine all the appreciation for you. Keep it up.
    7 people found this review helpful 👍

  • 1/5 Smit V. 4 years ago on Google
    Worst support staff and Pathetic, money minded management..High charges for worst services. Had written to their regional direct big email for all issues I faced, even after 20 days no reply, no call nothing...basically there money is received now u got to hell..Worst experience
    5 people found this review helpful 👍

  • 4/5 Abhinav K. 3 years ago on Google
    For the delivery of our baby in Covid times, we visited Cloudnine Hospital on reference from our friends, and we weren't disappointed at all. My wife was treated by Dr Nikhil Datar - an expert gynaecologist, who guided us throughout the pregnancy and cleared the inhibitions we had. My wife had Gestational Diabetes (GDM), but Dr Datar made sure that that doesn't affect my wife's pregnancy and the baby in any way. He also allowed me inside the operation theatre for seeing the delivery and record the birthing video (had to produce a Covid Negative RT PCR report for that). A mere chat with Dr Datar is enough to make you at ease. We highly recommend him and are thankful to him. After the delivery, the mother and the baby were taken care of nicely by the nursing staff, especially by sister Banupriya, who was so nice, caring, learned, and always available whenever we needed her help. We are also thankful to pediatrician Dr Tanushri Mukherjee, who took care of our newborn baby, and guided us as first time parents about the health of our baby. We will keep visiting her for our baby's routine checkup. Other staff like the lactation expert and the physiotherapist were also quite helpful. Another good thing was that you don't need to run around to BMC office for getting the birth certificate. If you have finalized the baby's name, you just have to fill up a form at the hospital and the valid birth certificate will come to your email id. Also, paid parking is available inside the hospital building, but gets full in day time. Areas of improvement include package explanation by counsellors/receptionists, diet consultation, and billing. We were told by the counsellor Ms Swetha that the newborn baby package of ₹23,000/- was compulsory and we had to opt for it. Later, on interaction with other parents, we found out it was NOT compulsory. Also, the dietician Ms Riya Desai told us that she'll give a customized diabetic diet plan as my wife had diabetes, but that never happened. She just sent the regular standard diet plan on email after discharge. Billing was somewhat not very smooth. The billing process took time and the billing executive couldn't tell what the line items of the bill stood for. I was called to the NICU for some clarity on newborn baby package, but a lady doctor there was very rude. Also, when we had reached the Triage section for examination and admission, no doctor was available for a long time, and the only available nurse was not able to look after 2-3 patients that had come. Having said that, the experience at Cloudnine Malad was overall satisfactory. For those who'd like to know about the charges incurred, our total bill for Luxury package with Caesarean delivery was ₹1,64,000/-, including ₹23,000/- for newborn package. It could be more if you have insurance, as then the hospitals in general charge you more.
    5 people found this review helpful 👍

  • 5/5 Akshay P. 1 year ago on Google
    Such a wonderful experience of our baby birth. Doctors are very cooperative, they explain everything in detail. Special mention to Dr. Datar for all the care. He does amazing job of comforting new parents and taking atmost care of the new born. Cafeteria serves good food at regular times to help mother recover well. The whole team of nurses, ayays and administration staff is very polite, kind and helpful, They take really good care of the new born. All the facilities are top class and premises are mainted neat and clean. Thanks to CloudNine team for providing such world-class facilities. Special mention to Aakash for doing a wonderful photo shoot of the baby. Handling the new born baby is an art and Aakash did amazing to handle our baby with care and also clicking some amazing pictures. Thanks Aakash!
    5 people found this review helpful 👍

  • 5/5 Vishal D. 1 year ago on Google
    We spent the initial 8 months in Motherhood Kharghar, and regret that the Motherhood doctor forced us to do a C Section in the 8th month for some trivial reason. That's when we were recommended Dr. Meghna by our friends then a new journey started in the 38th week. Considering our previous experience we were really scared and anxious, but Meghna man instilled confidence in us. She allowed us to wait till 40 weeks + 5 days. We travelled 3 hours from Navi Mumbai and got induced. And now we are proud parents of a healthy baby girl (via Normal Delivery). Now with the benefit of hindsight I can confidently say that this woman (Dr Meghna) has built a powerful team around her and more importantly she has unlocked a secret formula of performing Normal Deliveries within the confines of modern medical science. We consider ourselves super lucky that we landed with her. Long live Dr. Meghna and Many thanx to her super squad.
    5 people found this review helpful 👍

  • 1/5 p a. 3 years ago on Google
    Went here to see a doctor because of Practo ratings. Turns out these ratings are fake. First time going here, as soon as we enter, we see a couple fighting with the staff for some reason. Staff members are rude to each other. addressing each other 'chal hatt' infront of us. This hospital is very sketchy. First they ask you to compulsory download their app where you give all your data. The staff mentioned, we cant see the doctor if we don't download it. Typical data mining. Customers are not even given a choice. And then they ask you to pay the bill before you even see the doctor. Does that make sense? Never coming back to this greedy, sketchy hospital ever again. If you are planning to visit, please avoid and save your time.
    4 people found this review helpful 👍

  • 1/5 Nidhi J. 3 years ago on Google
    I had taken my child at 10 at night for a cut on the head , the on-call doctor Dr Zahoor Patankar was extremely unprofessional and rude. He tried to make money of us by taking us in a corner and asking for an exorbidant fee(30k for 2 stiches). He kept changing his fees as though he was bargaining and kept saying he was charging us for the cleanliness of the hospital. When we said we would take another opinion he started insulting us we were shocked and appaled by his said behaviour. He was a pediatric surgeon which was shocking I would never trust such a doctor. A doctor trying to make money of scared parents during this pandemic is highly unethical.i have complained about this not sure what action would be taken.
    3 people found this review helpful 👍

  • 1/5 Sachin S. 4 years ago on Google
    Cloud nine hospital Malad West are cheaters.., They give you a package for delivery and at last billing time they add atleast 8k extra in the bills.., My wife just got discharged 2days back.., They made us mentally ill while paying bills.., And they given follow up with doctor Piyush shah.., but when I called for appointment they said time slot is not available.., I won't suggest this hospital to anyone..,
    3 people found this review helpful 👍

  • 5/5 Reema D. 4 years ago on Google
    Dear Dr. Nikhil, I got referred to Dr. Nikhil Datar through common friends and after ignoring my uterine fibroids condition for almost 3 years I went for a routine check up first time to Dr. Nikhil. Just on physical examination doctor told me that my uterine fibroids have grown quiet a bit and asked me not to waste time and get an ultrasound done. I went for a USG immediately and the Sonologist confirmed that I need to treat these fibroids at the earliest as they were multiple, big in size and affecting other organs. For a person who’s never been hospitalised I was petrified however doctor made the whole process a cake walk. Not scaring me yet at the same time explaining me the gravity of the situation. It was luck and the good sense that prevailed upon me that time to come to Dr. Nikhil. He suggested an open myomectomy and due his expertise a surprise fibroid was found behind the uterus which wasn’t showing in the USG SCAN also and it was the largest in size of the 11 fibroids that were surgically removed. I shall be eternally thankful to Dr. Nikhil for getting me through this. It was only because of my doctor that this journey was easy and stress free. Thanks a billion Doctor ? P.S. never met a doctor with a such a good sense of humour who made sure that even on the OT table the mood is light ? Warm regards, Reema Chopra
    3 people found this review helpful 👍

  • 5/5 Shraddha R. 4 years ago on Google
    During my journey towards motherhood, i enrolled myself with Cloudnine.I was very well taken care of at Cloudnine. Everyone was very nice, and it is nice to be treated well since you are pregnant. Caring, smiling and laughing is good atmosphere for expected mothers. I am fortunate to be one of Dr. Nikhil Datar's patients. He is the first doctor I saw on my journey to motherhood — there will not be a second! In addition to his incredible understanding of gynecology, Dr. Datar is kind, thoughtful and patient. I cannot imagine a more supportive, brilliant obstetrician.
    3 people found this review helpful 👍

  • 5/5 Achala U. 2 years ago on Google
    We have visited Physiotherapist Dr. Mithila Pawar for our consultation during our first pregnancy at Cloudnine Hospital Malad, she has explained several excercise for before delivery to induce labour pain and breathing excercise and different position and excercise like birthing ball, cat camel and walk during labour pain and delivery. All these tips and excercise helped a lot us to deliver baby normally. Thanks to the Doctor.
    3 people found this review helpful 👍

  • 5/5 jalpa p. 1 year ago on Google
    Dr Vinay Joshi is not only a great professional but an outstanding individual with high regards for patients at his core, I truly believe he is second to none!! I knew from our first consultation that my daughter is in safe hands right from her birth! He is an excellent doctor, caring and attentive to all my concerns. He has always given me ample of time & considered my each and every list of question being new parent! I would definitely recommend him!
    3 people found this review helpful 👍

  • 5/5 Janvi V. 1 year ago on Google
    I m very thankful to Dr Meghana Sarvaiya and her assistant Dr Niyati for safe delivery of my baby and safe surgery given that I had a second c-section within just one year. It was very tough decision for me to continue the second pregnancy but Dr Meghana instilled confidence in me and guided very well to handle such high-risk pregnancy. Also, I had an amazing experience in cloud9 hospital since they took care of me and my baby very gently post c-section and provided quality food. Overall great experience in cloud9 and I would highly recommend to all prospective mothers.
    3 people found this review helpful 👍

  • 5/5 archana U. 9 months ago on Google
    With god's grace and Dr Mona kukreja's reference ,Cloud nine hospital proved to be the best decision happened for my desired normal delivery. Everything went super smooth. Dr kukreja and her team of nurses like kareena made me feel at ease and encouraged me with the positive words in the delivery room. Later, the care and services I got in the very beautiful room by the nursing staff and cleaning staff was super awesome. Special mention for Mr. B Maurya and Sneha mahatre who facilitated with the counselling and Mrs. Biji who helped us in the triage with her expert advices and care.
    3 people found this review helpful 👍

  • 1/5 Deepak S. 3 years ago on Google
    My wife had a normal delivery at Cloudnine hospital, Malad. After 3 weeks of delivery we realized that during the procedure they have left cotton gauze inside her body. We were lucky enough that the foreign body came out on its own and my wife had not developed infection. I spoke to #ArunMishra who is a unit head at Cloudnine hospital and he was unapologetic about the situation. A hospital which cannot understand the ordeal of the patient caused by the #MedicalNegligence from them is not worth it.
    2 people found this review helpful 👍

  • 5/5 Hetang D. 4 years ago on Google
    We were looking for a gynecologist to guide my wife to deliver our baby naturally which led us to Dr. Nikhil Datar and Cloudnine Hospital. Dr. Nikhil listened to us from a place of nothing and created actions which ultimately led us to delivering our baby boy naturally. The creation is all the more impressive now when I look back, considering my wife was overweight. Post the delivery, the hospital staff were prompt and attentive to all the needs of the mother and child. Our association with Cloudnine has been an enriching experience for my family and I would recommend others to enroll themselves for their pregnancy journey.
    2 people found this review helpful 👍

  • 5/5 Ajay A. 4 years ago on Google
    Dear Team Cloud Nine Malad We are happy to share our experience with Dr Nikhil Datar. By the grace of Almighty and Lord Siddhi Vinayak Ganpati, we are blessed with Twin (a Baby Girl and a Baby Boy) on 18th Dec 2019 ( Margshirsh month as per Hindu calender). We are very very happy with the medical treatment of Dr Nikhil Datar , who is having a vast experience in the field of Gynaecology. Because of medical treatment under his guidance , we were able to become a parent at the age of 45 Years. We urge all the couple's to take advantage of Cloudnine Hospital Malad west . Regards Ajay B Ahire
    2 people found this review helpful 👍

  • 1/5 Chandrakant P. 4 years ago on Google
    master in doing mistakes and management is shameless, they don't care once money is received.
    2 people found this review helpful 👍

  • 5/5 jyoti p. 4 years ago on Google
    Dr.Nikhil Datar an outstanding doctor,absolutely friendly,easily approachable,gives quality time to his patients,solves all the queries with ease which is very much appreciated...... Thanku Dr. Nikhil Datar
    2 people found this review helpful 👍

  • 5/5 Rashi B. 4 years ago on Google
    Had my baby girl delivered last month at Cloudnine Hospital. Overall my experience was pretty good. The supporting staff was really helpful. But the best part was our gynac Dr. Nikhil Datar, he had been a great positive energy through out my pregnancy, he made my experience totally stress free and was always their for support and guidance. Thank-you for all the support and a positive experience.
    2 people found this review helpful 👍

  • 5/5 Anita S. 4 years ago on Google
    Dr Nikhil Datar - To start with I still, remember the day I walked into his cabin fully depressed, weak and low on energy but everything slowly started vanishing when the doctor started talking and examining me. I think I felt about 50% ok as soon as I looked at that smiling, positive and energetic man! The best thing about him is he focuses more on the solution of a problem rather than discussing the problem itself which gives the patient an instant relief. I had a c section but doctor had tried for normal delivery all throughout the day. Very rarely you would find doctors these days who encourage natural delivery. The whole experience had been a remembrance. You can completely trust the doctor. Dr Nikhil Datar for me is an angel a guiding star a lucky charm name it whatever you can. The world must know you are a super doctor and an amazing soul!! Thanks for being the way you are simply amazing :)
    2 people found this review helpful 👍

  • 4/5 Arun S. 4 years ago on Google
    Great place and people are good to each other
    2 people found this review helpful 👍

  • 5/5 ParagZ Travel V. 3 years ago on Google
    Cloudnine Hospital is one of the best maternity Hospital in the western suburbs..Ull find huge list of doctors attached to this hospital..One of them whom we are visiting and following up for maternity is Dr Pooja Shukla...She is like one of the best doctors I had visited during the search for maternity..From the day one she made us feel like she's der and she would make this beautiful journey very easy for us...She made us understand each and every minute changes during the entire journey ..she gave us complete chart which needs to be followed till the time of delivery..she's like the best...and the best part is she dosnt forgets her patients...she would recognise u within the 50 waiting patients too..😊..and about cloudnine it's like a one stop shop for maternity...they have there own in house 24*7 lab.. medical shop...NICU.. First cry shop too they have in there premises..i would recommend it to everyone.. thanks cloudnine and thanks Dr Pooja Shukla...😊
    2 people found this review helpful 👍

  • 5/5 Sachin B. 3 years ago on Google
    It was a wonderful journey with Cloudnine Hospital - Malad and experienced a great hospitality from each and every staff members. Doctors are really awesome, supportive and friendly which made us comfortable, confident and safe even in this pandamic situation. Special Thanks to Dr. Meghna Sarvaiya who brought our Bundle of JOY in this world and we are very fortunate that we met her in this journey. Also would like to appreciate the PR Team especially Ms. Hemangi for her proactive coordination and support whenever required. Kudos to all the Cloudnine - Malad Team !!!!!! Once again Thank You So Much for all your Caring...
    2 people found this review helpful 👍

  • 5/5 Sapna A. 3 years ago on Google
    We visited Cloudnine Hospital for our Pregnancy on reference from our friends. And it has been a great and satisfactory experience. We were attended by doctor Meghana Sarvaiya- an expert gynaecologist, who guided us throughout the pregnancy and cleared all the inhibitions we had. I used to be full of nervousness and doubts. A mere chat with Meghana Mam was enough to make me at ease. She is one of the most positive persons i have ever met in life. She has been a Queen of Positivity throughout my 9 months and i will always admire this approach if hers throughout my life. On the D Day; I remember her holding my hands and saying "Main aa gayi hu, ab tension mat le" and only then could i take a breath of relief. She has been a buddy throughout the journey. We highly recommend her and are thankful to her. Dr Meghana and her team - Dr Niyati, Nurse Seema and Sayali have been like a family for these 9 months. Doctor Niyati also has been around me through the journey of bringing my Bundle of Joy into world. They ensured of being available 24*7 for me to keep me stressfree. Sister Seema has been very supportive and friendly and ensured care and comfort always. Also would like to appreciate Sayali from her team for her proactive coordination and support whenever required from managing appointments to providing any details required in admission and discharge process. Radiologist Dr Smita ensured all my queries and anxiety are attended to at each sonography session. Even after the delivery, me and my baby were taken care of nicely by the nursing staff who were nice, caring, learned, and always available whenever required. We are also thankful to pediatrician Dr Piyush Shah who took care of our newborn baby, and guided us as first time parents about the health of our baby. Other staff like the lactation expert, the dietician and the physiotherapist were also helpful. The hospital facilities are up-to-date. Hygiene is given top priority. Overall a good satisfactory experience.
    2 people found this review helpful 👍

  • 5/5 Benz B. 1 year ago on Google
    Dr Nikhil Datar Review June 2022 is when Dr Nikhil delivered our baby girl via C Section and we are glad that we chose Dr Nikhil as our OB-GYN to carry out this procedure. Being first time parents we were unsure of the right doctor and by doing a bit of research we heard about Dr Nikhil. The general fear that most women have about a male gynecologist was surely something that Dr Nikhil will help you overcome. We never felt uncomfortable with Dr Nikhil during our entire course of the pregnancy . He is an extremely kind and down to earth doctor who is well experienced and has a plethora of knowledge in his field of expertise. Throughout our pregnancy we were guided and assured that everything was going to be Ok. Dr Nikhil understood and explained all our doubts/ queries in lay man's terms so that we as parents were aware of what was going on with our pregnancy and our baby. We were always sceptical of having a C section as the recovery period for us would be longer, and the term 'Surgery' is something that always made us worry about. Dr Nikhil assured us that we would try our best for a normal delivery and only when he was sure that my breech baby wouldn't turn at all were we advised for a c section. During the procedure Dr Nikhil, used his experience and expertise to deliver my baby girl - who was having a double loop of cord around her neck, with the utmost care. We are pleased to say that the procedure was quick and efficient due to Dr Nikhil's years of experience. Post the delivery in the hospital Dr Nikhil visited us daily and checked on us, explaining the post recovery period and precautions that we need to take. We are thankful to Dr Nikhil for all his help and we would definitely recommend him to anyone. We are also grateful to the entire Cloudnine team for their help. ~ Benzy Fernandes & Sheldon Fernandes
    2 people found this review helpful 👍

  • 5/5 pranav d. 10 months ago on Google
    Excellent hospital , with Great doctors and more over the rooms are like hotel rooms, which gives a positive vibes. The best and vital part are well trained nurses and staff, who took atmost care of my wife post her delivery during her recovery phase , they were sincere kind hearted and at patient service. Me and my wife highly recommend it.
    2 people found this review helpful 👍

  • 5/5 parul d. 6 months ago on Google
    Dr. Radhika is an excellent doctor. She is very considerate, humble, polite and patient in listening and understanding the problems of a patient. She was extremely caring and highly approachable. She loves to boost up and have light conversations which makes patient to be at her ease. Definitely, she has a magical touch to make your dreams come true:) Along with Dr. Naseem, you will always feel bright n happy. She is also very kind and supportive. With both of them around you are in the best of hands filled with happiness and courage
    2 people found this review helpful 👍

  • 5/5 Komal J. 4 years ago on Google
    Long pending review though, but it was must as I had a great experience at Cloudnine Malad, starting from the first visit including all the scans, physio sessions and most important one "the labour period". In the month of May, I delivered a baby girl, it was a vaginal delivery. But all thanks to Dr Nikhil Datar.. great great doctor, he kind of helped me through and tried everything to help me during that labour time which was almost about 21 hours. The faculty members were very helpful, helping me, trying all possible ways. Experienced the fact that ☆Doctors are no less than God during such times. Thank you so much.
    1 person found this review helpful 👍

  • 5/5 Ragini K. 4 years ago on Google
    This journey started back in 2018 Oct when under unavoidable circumstances due to severe labour in 26 weeks we had to shift to Cloudnine. This was the first time we met Nikhil Sir; he tried his level best but could not stop the baby from delivering the very same day. As baby was born in 26 weeks so he had multiple complication and could only survive for 23 days in NICU unit of Cloudnine. With the experience we had with Cloudnine, next time when we were expecting again, we immediately consulted Nikhil Sir. Under his guidance and supervision this time it was full-term pregnancy and ended up having a normal delivery with a healthy baby. Was discharged on 3rd day since everything was normal. Nikhil Sir came as angel in our life, when we look back after having a fabulous journey, we appreciate our decision to consult Nikhil Sir from day one and feel lucky to find him. Because God could not be everywhere, he made sure that we have doctors like him who have the gift of healing mankind. No words are enough to appreciate the service he has done. Thank you Nikhil Sir for being so much more than we ever would have thought we could find in a doctor. You’re an amazing person and you’ve made such a difference in our life and we will be forever grateful to you. Thanks a ton, Ragini & Pramod
    1 person found this review helpful 👍

  • 1/5 Praveen S. 4 years ago on Google
    Worst set up when you are in emergency checking for doctor availability. They take you for ride over transfers to trasnfers and finally you come to know that doctor is not available. Who ever designed this whole process is not human and does not understand urgency!!!
    1 person found this review helpful 👍

  • 4/5 Vinay M. 4 years ago on Google
    No doubt Dr Nikhil Datar is the best gynecologist. Mine was a high risk pregnancy. I went to other gynecologist as well but they were not able to provide proper answer to my queries. Dr Datar was suggested to me by one of my relative who herself had a high risk pregnancy. He prescribed appropriate medicines to me and explained me very well why the medicines are required. He motivated me in the entire journey of pregnancy. His joyful attitude brings in positivity. He never made me felt silly for the smallest question I have and answered them in a very calm manner. Now am a mother of a healthy baby boy. Regards Natasha Morarka
    1 person found this review helpful 👍

  • 1/5 Bhumika V. 4 years ago on Google
    Worst
    1 person found this review helpful 👍

  • 5/5 Aruna W. 4 years ago on Google
    Last month my daughter delivered baby boy in Cloud Nine Malad branch. Hospital Doctors and staff is really very good. Team is always ready to help. Special thanks to Dr. Nikhil Datar. I gave my daughter in safe hands. He is very professional, very intelligent, confident, friendly, positive person. Whenever we visited hospital, we returned home with smile, stress free. I strongly recommend Dr. Datar.
    1 person found this review helpful 👍

  • 5/5 Aadvik P N. 4 years ago on Google
    First and foremost, We would like to thank Dr. Nikhil Datar for being our guiding angel throughout the pregnancy. He is extremely positive, kind, supportive and brilliant obstetrician. Thank you for delivering Aadvik and all the care leading up to the delivery. I have recovered well and appreciate all the advise and tips you gave me beforehand about delivery. Every meeting with you throughout the 9 months was fantastic and helped me to feel assured about the process. Delivering my baby was much easier than I anticipated. Thank you for coming to the hospital during the middle of the night to deliver Aadvik. I was very glad to have you there since you’ve been caring for me since the inception of pregnancy. Your easy going manner helped me to relax. I am glad everything went so well! The post operative care and recovery was also very good. Dr. Datar is the best gynec one could ever get. We will always feel grateful and fortunate for being under your care. Regards Rimi Nagar
    1 person found this review helpful 👍

  • 1/5 Abhi B. 4 years ago on Google
    Just behind money:(..not recommended at all..
    1 person found this review helpful 👍

  • 5/5 Aparna S. 4 years ago on Google
    A very quiet place. There is a firstcry outlet in the hospital. Good service. The location of the hospital on Google maps is wrong. It shows the location near zenith hospital. The real location: 1) While coming from Andheri the hospital is after the inorbitmall's signal on the other side of the road, i.e., on your right hand side towards borivali. 2) If you are coming from the borivali side the hospital is on your left hand side after the flag's hotel. Hope you enjoy your visit here
    1 person found this review helpful 👍

  • 5/5 Marwadi C. 4 years ago on Google
    Very neat and clean hospital beautiful service
    1 person found this review helpful 👍

  • 5/5 serena s. 4 years ago on Google
    This was my first time pregnancy and my first with a male gynecologist, and I don't think I could have ever had a better experience with anyone else. Dr. Nikhil Datar was recommended to me by my colleague who also had him deliver her baby. Dr. Datar is extremely positive, jovial, practical, has a great sense of humour, has extensive knowledge about his specialisation, is available to answer any questions when needed, is able to ease any worry you may have and is absolutely wonderful at his job. My husband wasn't available for 2/3rd of my pregnancy, but I was able to stay calm and relax throughout my pregnancy because I knew I had the best to attend to me. He never made me feel silly with the smallest of questions I had, never judged me and ensured I felt safe. I always look forward to my visits with him and today I have a beautiful baby boy with absolute ease and calm. I recommend Dr. Datar to anyone who needs to feel safe n yet needs a modern day approach to a happy and easy experience of pregnancy and delivery.
    1 person found this review helpful 👍

  • 5/5 Anoop S. 4 years ago on Google
    The experience was very good and pleasant our doctor Mr.Nikhil Datar had really been very supportive throughout our whole journey my wife had C-section but still she recovered very nicely and the baby is also fine the overall staff was very good and cooperative
    1 person found this review helpful 👍

  • 5/5 Apoorve G. 4 years ago on Google
    My wife Jyoti had an amazing experience delivering our baby in cloud 9 malad. She was made comfortable during the c section operation done by Dr. Nikhil Dattar.He is highly experienced and effecient.The post operative care was also excellent and recovery has been good. The support staff is very good and caring. Overall highly satisfied with the experience.
    1 person found this review helpful 👍

  • 5/5 Anuja N. 3 years ago on Google
    The hospital is super clean and for admission you can be rest assured of the safety. The staff is very amazing and attends to you very efficiently. Special mention to sister Bhanu & Sheene they were excellent. Shabana was super helpful too! I would recommend this hospital to any mom to be without any hesitation! Keep up the good work you guys!
    1 person found this review helpful 👍

  • 5/5 ankrita s. 3 years ago on Google
    awesome experience.i had a c section on 23rd sept 2020.my doctor was dr nikhil datar he is an amazing gynac.my relationship manager was shwetha reddy who is very cooperative and friendly.very cordial staff and extremely professional.loved it !!
    1 person found this review helpful 👍

  • 5/5 Toral M. 3 years ago on Google
    My experience with cloudnine was extremely good...Dr Meghana sarvaiya is like a blessing for me...from intial trying to conceive till delivering my son everything has been extremely smooth and satisfying..Staff has been really helpful and a special mention about sayali and nurse seema they have been a constant support to ensure a hassle free experience for us at Cloud9...
    1 person found this review helpful 👍

  • 5/5 Archana R. 3 years ago on Google
    The services that I received from Cloud 9 hospital has been splendid. Had a wonderful experience with Dr. Meghana Sarvaiya in my entire journey of pregnancy. As it was my first baby, I was always curious about things and she was there to guide me throughout. A huge shout out to her for getting our bundle of joy into this world. Truly appreciate her efforts that she puts in. Thanks to the staff over there. A special mention to Ms. Sayali Chavan. :) Overall a wonderful experience.😀
    1 person found this review helpful 👍

  • 5/5 sejal b. 1 year ago on Google
    The service in cloud 9 Malad is really nice. Better than the ones we have experienced in Bangalore. From the admin staff to the nursing staff everyone is aligned to the customer needs. We had our son here, even the post delivery care was perfect.
    1 person found this review helpful 👍

  • 5/5 VAIBHAV P. 1 year ago on Google
    Cloud nine is of the best hospitals for Maternity. Highly Experienced Doctors, skilled nurses and staff members. Really grateful for your best hospitality and care taken of my Wife and son. Thank you and warm wishes to everyone...
    1 person found this review helpful 👍

  • 5/5 Aslam K. 1 year ago on Google
    Our baby was admitted there for 7days. Admin staff, doctors, nurse are good. They are very polite and helped us to solve our queries and taken good care of all our needs. Dr. Piyush & Dr. Bhavesh are good human being & helpful. Nurses were very good in taking care of medicines but special thanks to Jasmin, Anjali, Mayuri & Deepali nurse.
    1 person found this review helpful 👍

  • 5/5 Sayoni R. 1 year ago on Google
    The best hospital in the area for maternity needs. We had our first baby delivered under the able guidance of Dr. Vibha Arora. We could not have had a better doctor guide us during our entire pregnancy journey. She was always approachable and her positivity, smile, guidance helped us get through this tumultuous journey. As new parents we had several doubts and she would always explain everything scientifically, no matter how stupid our questions were. She would be available 24x7 and she would herself call us to take update of our health. She has not only been our doctor but a God sent angel in our lives. As regards the hospital, it has the best facilities starting from infrastructure to trained staff. I would strongly recommend this hospital to any expecting parent.
    1 person found this review helpful 👍

  • 5/5 Pooja D. 1 year ago on Google
    Hospital is awesome. My both deliveries happened in Cloud Nine,first in Pune and second in Malad. I would like to thank especially to Dr. Vibha Arora mam from Malad hospital. She is one of the best Doctors I have ever met. She is giving personal touch in everything since she knows my both the pregnancies were complicated so she was personally calling me every now and then and taking care of me personally. Hospital staff are also very supportive and helpful. My all the requirements met successfully in one Shelter and that is Cloud Nine Hospital. Thank You Cloud Nine,keep up the good work.
    1 person found this review helpful 👍

  • 4/5 Narendra G. 11 months ago on Google
    CloudNine Hospital is especially a Nursing Hospital for Maternity. Good rooms. It is on Link Road at Malad, very close to Lower Malad Metro Station, just 300 mtrs away. Has ample parking facility. Good Doctors, Nurses & supporting staff. You willslways find colorful balloons on your Hospital room door. There is a BABIES shop on the Ground floor for your last minute purchase for the New Borns.
    1 person found this review helpful 👍

  • 5/5 Vishal C. 8 months ago on Google
    Fantastic experience. The support staff at cloud nine are very supportive and cooperative. This made our parenthood journey even more memorable! The nurses Sayali and Turva were very hands on and gave us all the knowledge that new parents need. Dr Meghana was extremely approachable and easily accessible through out that made all our anxiety as twin parents go away!!
    1 person found this review helpful 👍

  • 5/5 Nitin G. 1 year ago on Google
    It was fabulous experience with Cloud9 Rushali and Bansraj ji made this process very smooth and incredible support from them from the time we entered to discharge the experience was very good. Thanks and lots of love to Dr.Veena shinde Huge respect for cloud9 Happy moment captured below
    1 person found this review helpful 👍

  • 5/5 Mohammad K. 3 years ago on Google
    Great experience at store the staff, named Akanksha was very humble and very polite. She had good knowledge about product. It was a good visite and definitely I'll come again.

  • 5/5 Vanessa F. 3 years ago on Google
    Feels like my 2nd home n love d positive vibe frm Dr Pooja Shukla. Its coz of her motherly care and calm demeanor I've decided to stick wit cloud 9 n i no m very SAFE wit her.

  • 5/5 Purnima Kar S. 3 years ago on Google
    Dr. Meghana Sarvaiya has been my gynecologist and more than that a support figure since I started seeing her regarding my pregnancy. She has been relentlessly helpful and approachable with all the right and most importantly positive guidance throughout my journey. I had consulted her basis my prior experience with Cloudnine in Bangalore and once I shifted to Mumbai, I visited her relying on the reviews of her patients. I can't deny that they were all true and I have been very lucky to have found her. Her smile and confidence are the takeaways from the experience. I continue to have her as my consulting doctor and refer anyone who seeks my advice on a sound gynecologist. I thank her for the smooth normal delivery and she made it even more seemingly easier with her expert hands and her Team (Dr Niyati, Dr Deepali and the team).

  • 5/5 YOGESH B. 3 years ago on Google
    We found Cloud Nine Care Hospital Malad Mumbai NICU team of doctors nurses ward asssists very courteous and helpful. At every step of our baby recovery the team kept us well informed. Dr Vinay Joshi Sir lead Neonatologist and team of paediatricians of Dr Piyush Sir and Dr Tanushree madam with Team Vinay Manoj Farha Kaustabh Vivek and Nurses Priya Vaishali Sheetal and all Nurses in NICU and ward kept giving us informatin on babyrbaby daily. We were reassured on regular basis. Dr Piyush was exceptionally kind to both us. Wards was very clean and nurses atteded immediately. Also Dr Patankar the Pedaitric Surgeon attending our baby was very helpful to allay our anxiety about operation. He explained to us in detail about need for early operation. He remained with us even after while handing baby to us. Finally at 83 days the team handed our baby for us to take home. Biling and Admin helped us with DISCHARGE and billing formalities and made it easy process. Follow up instruction were explicit and clear advise given. At first follow up Biji staff in opd was nice too. We thank our extended FAMILY Parents for support in this beatiful journey.

  • 5/5 Rajan M. 3 years ago on Google
    Excellent experience in cloudnine Malad hospital.. Really all nursing staff was very careful and Dr. Tanushri mam was polite nature and always helpful good advice..I advice to all people's always go for baby vacation to Mrs tanushri mam and Piyush shah also for gynecology ....I think I want to share u.... Cloudnine hospital is my temple who has save my child life.... Thanks ? u so much ☁️ cloudnine hospital Malad branch...

  • 5/5 Anisha M. 3 years ago on Google
    I had an amazing experience at Cloud 9. Dr. Nikhil Datar and his asst. Dr. Meghna are a fabulous duo. They made sure I get the smoothest delivery experience possible. I delivered normally without an epidural. They treated me with utmost patience and made sure I was comfortable at all times! All the nursing stuff were very caring, helpful and polite too. Kudos to the entire Cloud 9 team. Highly highly recommend ?

  • 5/5 sreetama b. 3 years ago on Google
    Cloudnine is the best place to experience the journey starting from pregnancy till discharge after delivery..The experience is awesome with great staff, superb doctors. They make you feel comfortable and at home.It is super affordable too.Love Cloudnine.

  • 5/5 SEEMA P. 3 years ago on Google
    Cloud nine Hospital Malad is excellent. The Doctors and staff were really very good. Proper care is taken of hygiene as well. We had a great experience and my journey of pregnancy to becoming a mom was the best here. Thanks to Doctor Meghana Sarvaiya ,her beautiful smile and warm nature made us more comfortable.?

  • 5/5 S K. 3 years ago on Google
    Excellent service by Cloud Nine. Commandable work. Highly cooperative even during this pandemic. Special thanks to Sarita sister and Yogita sister for taking initiative and assisted us during this hard time. Highly professional and supportive hospital, nurses and staffs. Glad that I found this hospital.

  • 5/5 bharat s. 4 years ago on Google
    Excellent place for mother and child care. Very good NICU. Big hospital . 6 floors. Plenty of rooms. Very good medical facilities. Excellent. Very reasonable

  • 5/5 Saurabh B. 4 years ago on Google
    Good Hospital n Special thanks to Dr. Pooja Shukla for all the help and Guidance at the most needed hours.

  • 5/5 Meenu J. 4 years ago on Google
    Well and good experience to meet with Dr. Radhika and her team.. Nice service of nursing team.

  • 5/5 ritu j. 4 years ago on Google
    Good

  • 5/5 Rajendra G. 3 years ago on Google
    It was an amazing experience, the best one can get. Dr Meghna is very experienced and knowledgeable. Other doctors and nurses are also very good. Food is healthy, tasty and is availanle to attendants too.

  • 5/5 Shruti S. 3 years ago on Google
    I have been associated with CloudNine since my conception days. My experience has been and continues to be good with the hospital. The doctors are sincere and experts in their field of specialisation. The nursing staff is friendly, welcoming, prompt and courteous. Special Thanks to Rachana sis and her for helping me Both my pregnancy and now pediatric phase has been satisfying. Definitely recommend anyone who is looking for a hospital with overall good quality set up.

  • 5/5 Pooja S. 3 years ago on Google
    Excellent hospitality of all the departments. They have experienced and supportive staff who are ready to give you support 24×7. From sweepers, medical attendee, nurse, doctors, HR Admin team, Marketing team, reception - help desk, canteen, security n do forgive if have missed any of them! The whole team was super duper!!!!! Specially I would like to thank also want to take name of Rachana Sis - Nurse incharge for every help and advising , Shripad- GRE The nursing n housekeeping staff was just a bell away n were too prompt.

  • 5/5 Kimlyn P. 3 years ago on Google
    A big thank you to Dr Datar and the staff at Cloudnine that made the whole experience of bringing a baby into this world even during a pandemic a joyful one. Special thanks to sister bhanupriya and her team of nursing staff that were exceptional and always ready to help. Sister shiny and her team at the recovery room helped speed up recovery and also made the first few hours with my baby special. Overall great hospital with a team of highly experienced doctors and staff.

  • 5/5 Suneeta D. 3 years ago on Google
    Dr Datar is a very friendly doctor, someone who puts you at ease immediately and is very encouraging with his words. These are traits I would look for in a Gynac and he’s exactly that. He is better than any other female Gynac out there, as per my experience. One shouldn’t think twice before making him their Gynac! Would highly recommend him to anyone.

  • 5/5 Riddhi G. 3 years ago on Google
    Had my baby under Dr Meghana Sarvaiya, she had it a very happy n pleasant experience for me. The staff is very very helpful. My pregnancy experience had been amazing with Cloudnine hospital - Malad Would like to thank Dr Meghana and whole staff of cloudnine hospital. Thank u so much❤️

  • 5/5 Celina P. 3 years ago on Google
    Excellent service, very helpful. From the first day shayli has been very helpful. Monika and garima were always on their toes for giving any additional information and also use to follow up. Dr. Meghana the best doctor, can't thank her enough. She is an angel who got my angel in this world. Dr Dhwani has been very supportive and also very polite. She is another angel who helped me with a smooth and normal delivery. Dr Niyati has also been very supportive throughout the 9 months of my pregnancy. Overall excellent hospital. Excellent people working in this hospital.

  • 5/5 RACHANA P. 3 years ago on Google
    Best maternity hospital.monika ,spripad is very helpful.even nursing staff is very approachable.

  • 5/5 Poornima S. 3 years ago on Google
    I Ms.Poornima Shetty I was admitted in Cloud Nine hospital (malad) for more than one month.Special thanks to hospital staff, doctor, nurse aslo the staff is very active helping out with all heartly happily the service is very good . Even thanks for Rachana sis and her nursing team who helped us .🙏😊

  • 5/5 Pinky amit V. 3 years ago on Google
    A bit costly, but luxurious experience, if you can afford, definitely choose Cloud nine, healthy experience, highly experienced nursing staff, highly cooperative. I am in love with cloudnine and suggesting all my friends and families to opt cloudnine. Initially I was skeptical choosing cloudnine because of budget constraints, but trust me the kind of hygiene and treatment they provide is of 5 star rating. I was treated by Dr. Meghna Sarvaiya, a senior gynaecologist in cloudnine and she is magical. I also want to thank all nursing staffs who took very good care of me and my twin babies.

  • 1/5 labdhi s. 3 years ago on Google
    Very bad experience on visiting the firat time .it seems the staff dosent have any coordination,if you ask them something they will just look at you and not answer as if they are not aware of it properly .over the fone they tell you something and when you go to meet them they tell you something else .i habe been calling the hospital since my 2 nd month and now i am in 4th month still no follow up or call back from their side.its such a big hospital bit no coordination at all and no proper knowledge given .

  • 5/5 amod c. 3 years ago on Google
    The experience with Cloudnine was simply awesome. A big thanks to Dr Meghna and Dr Niyati for guiding us throughout the whole pregnancy process. The expertise and the positive outlook they have is simply superb. Also like to thank all the staff namely sister Seema, Saili, Digi from labor room for there wonderful co-operation as well as housekeeping staff Sheeba and Zeeba for taking care of my wife and baby. I would highly recommend Cloudnine specially Dr Meghna to anyone would really wants a stress free pregnancy. Again thank you everyone for the support.

  • 5/5 Neha B. 3 years ago on Google
    I had a wonderful experience delivery baby at cloudnine Malad. A big thank u to Dr Meghana and Dr niyati, and special thanks to O T team Sis Soniya, sis shayani, sneha dhanshri, Sharon, arputam, Geetu, Ward staff also very helpful Sis Rachana, jiji, shini, reshama. Food service is very nice..also thank u canteen team.. Thank u whole cloudnine Malad team...

  • 5/5 Sachin B. 3 years ago on Google
    Very good experience. Hospital staff were very co operative. Special mention to OT staff sis Soniya, shayni, sneha, dhanshri,sharon Geetu Special THANKS to ward staff rachana sis, shini, jiji, reshma. Also THANKS NICU staff Nikita, Alena, bincy.. Canteen staff also very helpful.. Overall very much THANKS YOU cloudnine malad team.

  • 5/5 Shobhit S. 3 years ago on Google
    One of the best maternity hospitals in Mumbai for sure. We had a wonderful experience with the delivery of our second child at Cloudnine. Dr. Nikhil Datar is such a superb Gynaecologist who made us traverse the whole journey with such an ease and helped us understand every detail whenever required with utmost patience and simplicity. He is one of the most humble and down to earth person I have ever met. Overall support, friendliness and care by the Cloudnine staff from day 1 to delivery to discharge has been exceptional. Highly recommended from our side basis our experience.

  • 5/5 cincy t. 3 years ago on Google
    Well maintained hospital

  • 4/5 chirag s. 3 years ago on Google
    Very good hospital for delivery, you will get royal facilities. All facilities including NICU is available. Costly hospital but when facilities comes this is the best in Mumbai. After delivery they helps for birth certificate n registration as well. Dr Nikhil is very good gynic for delivery n gives friendly and helpful advice. Delivery lecture, get to gather n many events happen. After delivery your car will be decorated. Many pediatrician are also available there

  • 5/5 charmi d. 3 years ago on Google
    The whole experience at Cloudnine was really awesome. We are happy to choose Cloudnine for delivering our baby. All the doctors and support staff were very good at their work. A big thank you to Dr Nikhil Datar who made sure that the whole process was smooth and comfortable.

  • 5/5 Uma S. 3 years ago on Google
    Very good experience. Hospital staff were very co operative. Sisters helped me a lot throughout my treatment. Special mention to sister Biji for always watching out for me and Dr. Saloni who is the best.

  • 5/5 priyanka p. 3 years ago on Google
    Clean rooms and caring staffs

  • 5/5 amruta h. 3 years ago on Google
    I was taking fertility treatment from this hospital from Dr. Radhika. She is excellent dr and highly recommended for ppl who are having any fertility problems. My baby is now 7 months old and dilivery is done by Dr. Meghana S. Dr. MEGHANA IS ALSO highly recommended for maternity expert. The staff is really helpful including receptionists. Thr nurses of the malad cloudnine are angels. They treated me very well. Thank you BIJI sister, SAVITA, Sarita, Minu and all the other sisters.

  • 5/5 Shreya S. 3 years ago on Google
    I had a wonderful experience delivering baby at Cloudnine Malad. Its hygienic and professional. A very very big thanks to Dr. Meghana for guiding us through 9 months and after ,and being available 24*7 to answer all our doubts and worries. She will patiently hear us,explain the things and advise the best. Staff was very friendly and accommodative. Thanks to Sailee,she is very professional and has been helping us out , from managing appointments.to providing any details required in admission and discharge process.

  • 5/5 Roy s. 3 years ago on Google
    Best hospital for maternity sevices especially the doctor's and nurses.they are providing the Best service's to us.special thanks to nursing team for Good team work,working hard,and prompt service.

  • 4/5 divya R. 3 years ago on Google
    I am a proud Cloud nine Mom.very supportive doctors and staff ..i am so very much Greatful to dr. Meghna, dr.radhika and nursing staffs especially Biji, pallavi, suman, yogita ... the hospitality and care towards us is on cloud nine literally

  • 5/5 Sukanya B. 3 years ago on Google
    I never felt like being at a hospital. They took care of me so well I felt very safe and comfortable.. nurses were so friendly and helpful. I remember sister cincy at cloudnine Malad hospital, after I came from icu she was there to look after me. Loved her.. I can never forget that entire night after my operation. She was always there by my side and my baby.. 😃

  • 5/5 Prajwal N. 3 years ago on Google
    We found Cloudnine Hospital Malad is one of the best maternity hospital in Mumbai.We visited Cloudnine Hospital and consulted Dr. Nikhil Datar and he guided us very well throughout the delivery process.The treatment & services provided by the hospital was fantastic.Special thanks to Ms.Pradnya (Dr. Nikhil Datar's Assistant), Gunvanthi (Room service staff) for their extended support during the pre and post delivery stay in hospital.Thanks a lot for such amazing service and all the best for years to comes.Stay safe.

  • 5/5 Parul S. 3 years ago on Google
    Cloud nine is a place where you get all things done under one roof with most competent and cooperative staff.. right from entrance, reception and management... Sailee rom reception helped us a lot during appointments..We consulted Meghana Sarvaiya... must say best gyneac...and Smita pawar for sonography... Both are super talented and polite in explaining things...Doctors are easily accessible as and when you need... Must recommended if you are planning your baby...

  • 4/5 Swati C. 3 years ago on Google
    It is a good hospital with good staff.

  • 5/5 fatema b. 3 years ago on Google
    Exceptional service specially during the covid situation. Really nice team of doctors, assistance, nurses. Best service pre and post delivery. Clean and hygienic. Thanks to Dr. Meghna and Dr. Niyati (gynac) for their expertise pre, during and post delivery and providing a smooth birthing experience they were a blessing specially when I had last minute ups abs downs and any other doctor would have done cesarean but Dr. Meghna’s expertise made a Norma delivery possible, Dr. Smita (radiologist) for fulfilling all query at every stage of sonography, Dr. Piyush (paediatrician) for his guidance regarding baby care post delivery, Swetha (PR Team) for all the service and prompt responses for every query be it appointment or bed bookings or billing, the nurses for the ongoing service. Overall received a very good service and great experience. Highly recommend Cloud9 malad.

  • 5/5 Yasna L. 3 years ago on Google
    I would like to thank Dr. Meghana Sarvaiya and the entire team ( Dr. Niyati, Sister Seema, Sayli, Kavita Solanki ,Gunvanti and all other nurses and staff members) for the utmost care and support during my delivery and stay at the hospital. Dr. Meghana is the best and cares for her patients like her own family and puts you at ease even during the most difficult times. Truly blessed to have my angel delivered at cloudnine hospital.

  • 5/5 Pallavi N. 3 years ago on Google
    Excellent hospitality of all the departments. They have experienced and supportive staff who are ready to give you support 24×7. From sweepers, medical attendee, nurse, doctors, HR Admin team, Marketing team, reception - help desk, canteen, security n do forgive if have missed any of them! The whole team was super duper!!!!! Specially would also want to take name of Gunvanti - Nursing for every help , Shweta - Marketing team who alloted us with a lovely n homely room which was not less than any Hotel suit😊--- The nursing n housekeeping staff was just a bell away n were too prompt. Even lactation expert, pediatrician visits with cheerful smile made all our doubts clear. Again thanks a ton for this great hospitality n overall management. 5 stars for interiors n cleanliness! Ya how could I forget the wonderful moment in OT, where all medico staff welcomed me n introduced themselves like a Corporate presentation! Simply great... Also lots of love to my gynaecologist Dr. Vidya Bandukwala for all her guidance throughout n for giving us a go ahead for Cloud 9👍 This hospital rather 2nd maternity home would be on our top recommendation list for would be mothers amongst our friends n relatives. 7 Stars with a huge smile 👉😊 Thanks & Regards, Pallavi Nakhwa (on behalf of my whole family)

  • 4/5 Shane R. 3 years ago on Google
    Great experience. Dr Nikhil was awesome with his expertise during my wife's delivery . Also the staff at cloudnine hospital malad was fabulous especially Pradya who always went out of her way to help

  • 5/5 Barsha B. 3 years ago on Google
    Best hospital for maternity doctors are very cooperative as well as the staffs...its very clean and hygiene..would recommend it to all expecting mothers.

  • 4/5 Eric S. 2 years ago on Google
    It's pleasant experience in all aspects Doctor ( Dr Pooja shukla), Nurses, billing counter. Visited for 2nd trimester test. Only P.R.E might be taking overburdened.

  • 5/5 Narendra N. 2 years ago on Google
    Hi, This is our 1st pregnancy and we were worried to whom should we consult. After doing detail research we consulted Dr. Vibha Arora at Cloudnine Hospital. Trust me, she is one of the best gynecologist in Mumbai. She will listen to your problems very patiently and will explain you everything in detail. My wife was facing some health issues, Dr. Vibha herself called my wife and guided her with all the precautions those were needed to be taken. She is available 24*7. I am very much satisfied with her treatment and all the guidance. I have already recommended her to many of my friends.

  • 5/5 Dilip K. 2 years ago on Google
    I have visited Dr. Vibha Arora many times. She is best gyancologist, that I have visited. I found her very friendly, cooperative. She listens to patient calmly and answer each question in detail. Many times she has responded on calls and whatsapp. At last a big thank you for understanding my naive questions and answering them with calmness.

  • 4/5 Karen D. 2 years ago on Google
    I visited Cloud 9 for the first time for endometriosis treatment and a DNC. Dr. Vibha Arora was par excellence in her diagnosis and explanation of assessment. She made herself available to our every call or whatsapp and allayed all apprehensions with her practical and comforting approach. Anyone in her hands is in good hands, I believe. As regards to the hospital by itself, the facilities fall short from the promise. However I commend them because unlike other hospitals, the minute you explain your need and issue, they rectify the situation immediately with no delay. The admin is alive and working in favour of the patients which I respect. I would like to commend the anaesthetists, Dr. Chetan Vinod Sharma and Dr. Deepali Kotian and in-house gynaecologist, Dr. Amruta for their professionalism and attention to the patient's emotional wellness. Also Sr. Shiney Stephan who set up the IV into my thin veins with none of the discomfort I usually experience. The prep attendant, Sheeba Khan was so gentle and kind in all her ways. And night nurse, Sr. Asmita Waghmare who made it feel like she was on day-duty with her sensitive check - ins and pleasant demeanor. And how can I forget Mr. Shripad at billing who was so overworked when we admitted yet attended to our need with patience and calm and Yeshwant Chawan (OT - tech) and Sr. Sayali Budar who took the initiative to ensure that silence was maintained in the recovery room. Sr. Sneha Kinjalkar very prompt in service. And Anil from the kitchen service is very attentive to any caution to be taken in nutrition with a smile any time of the day or night. All in all, though Cloud Nine can surely do with a few strong tweaks, I would definitely return ~ simply because the admin ensures patient - centred treatment. I am sure my next visit will be smoother sailing.

  • 1/5 Tanira S. 2 years ago on Google
    Not giving proper update on covaxin have come for second dose and they are denying to give after booking appointment also and staff is showing attitude (HEENA) pls ask her to learn some politness to deal with customer very disappointed. GOVERNMENT IS PUSHING TO TAKE SECOND DOSE BUT CLOUDNINE HOSPITAL IS NOT INTERESTED IN GIVING BIG ZERO TO THIS HOSPITAL PATHETIC SERVICE AND THEY ARE CHARGING RS.1500 per dose and still not getting dose

  • 5/5 Yvonne Matt D. 2 years ago on Google
    I personally recommend cloud 9 for a complete and beautiful experience of motherhood. I have been in consulting Dr. Vibha Arora for my journey on pregnancy. She is extremely helpful, informative, understanding and most important of all very supportive. There were instances that I wasn’t sure about in course of my pregnancy ….she put me at such ease. She became a very integral part of my journey and was always available. Cloud 9 as a facility is really good and I’ve had really great experience as far their services are concerned.

  • 4/5 PRASANNA D. 2 years ago on Google
    We are still cherishing the moment when God blessed us with a baby girl on 1st January 2016... Special thanks to Doctor

  • 5/5 AMOD K. 1 year ago on Google
    We had very pleasant experience for our baby delivery in cloud nine . We thanks entire team from billing to medical team for giving us best treatment. Its not only maternity home. But entire package of well-being of a baby and mother..kudos to cloud nine

  • 5/5 Riti S. 1 year ago on Google
    The accessibility to Dr Tanushri is worth a million bucks! We have never had any issues getting our daughter in when they need to see her and have always felt very confident in her care.She has a very knowledgeable and friendly staff. I would (and do)recommend cloud nine to anyone looking for a pediatrician.

  • 5/5 Siddhanth S G. 1 year ago on Google
    Exceptional, excellent service with compassionate staff who chime the same emotions as you and understand whatever you are going through. The doctors are experts, and you just leave everything to them- they shall ensure you go home with a beautiful +1. I would certainly recommend Cloudnine for all aspiring parents! :)

  • 5/5 Rajni C. 1 year ago on Google
    The best hospital for maternity. Doctors are experienced polite and are very helpful. Especially Dr. Nikhil datar and his team has been blessing to me I had my first child delivered without any complications just because of his efforts. He is a great doctor whom I recommended to everyone. Staff efficiency is also very good. Nursing staff and administrative staff are very supportive. Very clean hospital. Admission and discharge procedure is very quick. Overall fully satisfied

  • 5/5 Chitrangada P. 10 months ago on Google
    Cloud9 hospital malad, best and safe maternity hospital . Where patient feel like home . All staff are very friendly and 24x7 helpfull, housekeeping are also maintain cleaning hygiene,near by our surrounding. DR.nikhil datar is best excellent gynecologist in mumbai . This was my second delivery. I love to get treatment under his advice . All the best for ahead .

  • 5/5 Rohini W. 9 months ago on Google
    I had very great experience here. The whole staff is so much supportive and caring. I had surgical procedure. Dr Datar had performed it. He is so nice and very much positive person. Dr Anagha had given anasthesia. She is such great soul. Her calming voice made me very easy. All the staff nurses are very caring. Shalini, Mitali, Tejashri, Mayuri took good care of me. Renuka and Rukshar made kept my room clean and hygienic. I am thankful to the team of medical insurance. They made all the things easy and quick. It is very good hospital. I strongly recommend it.

  • 5/5 nishita n. 8 months ago on Google
    Amazing staff who helps you at every step from pregnancy to the day baby is delivered. Doctor Meghana is amazing and so approachable at every step including Dr. Dhwani. Post delivery the nurses have helped at every step to me when I was at bed rest and to our lil girl. Kareena sister in OT is very helpful and helped baby and me a lot. We are grateful for all the help and support we received.

  • 5/5 Piyush S. 1 year ago on Google
    Having a gynaecologist like Dr. Vibha Arora is a blessing in today's world. She provides comprehensive guidance for the patient and explains everything clearly. In addition to her professionalism, she provides a high level of care and attention to the patient with a smile on her face. Her expertise, knowledge, and commitment to providing the best care possible are truly impressive, and I am grateful for the opportunity to consult with her at Cloud Nine Hospital.

  • 5/5 Apurav S. 6 months ago on Google
    Dear Dr. Vibha & Cloudnine Malad! I want to express my heartfelt gratitude for the incredible care and support you and your team provided to my wife during the delivery of our baby. Your expertise, compassion, and dedication made all the difference in ensuring a safe and smooth delivery. Your reassuring presence and clear guidance throughout the process gave us immense comfort during what could have been a daunting experience. We are truly thankful for your exceptional medical skills and the genuine care you showed to both my wife and our newborn. Your role in bringing our precious baby into this world will forever hold a special place in our hearts. Thank you for being an extraordinary doctor and a wonderful human being. With deepest appreciation, Proud Parents & Family.

  • 5/5 Rohit T. 5 months ago on Google
    I would like to start by Thanking God that I found Dr. Meghana Sarvaiya as my Gynaecologist right from the day I was Pregnant. She's is a wonderful person and listens to the problems very patiently.We have always been very happy with her way of dealing with us (patients). The best part is she remembers the history of the case and gives the best treatment. Dr Meghana is always ready to answer all our queries with a big warm smile and positive approach,also is always reachable on mobile for anything urgent. We are not only very happy with Dr Meghana but also with her whole Team, Dr Dhwani, Dr Kunda, Manisha Ma'am, Seema Sister and Shyali guided us generously throughout our pregnancy. Tonnns of Gratitude  towards the most Humble and Friendly Team of Dr Meghana Sarvaiya. Every time we meet Dr Meghana, she asks about our well being, which is so rare for doctors to ask. This shows her warm and gentle side and we feel - she is just not a doctor but a  Doctor with a difference. Even during the delivery process she was available at all times and ensured that the baby was delivered safely without causing any risk to the mother or the baby. We would definitely recommend  Dr. Meghana Sarviya to all the future parents to be. Regards, Saanvi Rohit Teckani

  • 5/5 Priyanka M. 7 months ago on Google
    M very familiar with this hospital. Dr. Nikhil sir n all nd other staff is very friendly. Easy to understand n very helpful. Cleanliness is their first priority. N m happy for this.. M so glad that my both babies are born this prestigious hospital.. Thank u Cloudnine Hospital for fulfill my dream... Thank u so much

  • 4/5 Praveen V. 3 months ago on Google New
    One of its Kind in the Western Suburb, Truly International Standard. All Services Under One Roof. Doctors are very Professional, Dr Shweta Shah was available all time on whatsapp and call. Only because of Dr Shweta shah's professional attitude we had a normal delivery. Nurses Sneha K and Billing Manager Chetan Were Cooperative and Has Good Knowledge on overall activities. All Consultants like Nutritioist, Pediatrician, visited the baby and gave proper advice.

  • 5/5 Jeel M. 2 months ago on Google New
    It is one of the most amazing hospital for all the maternity and baby needs. The staff here is super helpful and the doctors are one of the best. Super happy. Here for delivery, post care as well as vaccinations and I am more than overwhelmed.

  • 5/5 Jayesh V. 3 months ago on Google New
    Exceptional experience. The staff was incredibly supportive, and the facilities were well-maintained. From the prenatal care to delivery, the team ensured a comfortable and safe environment. The doctors and nurses were knowledgeable, addressing all concerns promptly. The postpartum care was also commendable, with informative sessions for new parents. Overall, a highly recommended choice for expectant families.

  • 5/5 Sheetal M. 3 months ago on Google New
    I visited for the first time today and the whole environment here was very beautiful. All the staff and Doctors are very nice. Especially the 4 or 5 ladies who were coordinating with the doctor were very positive and always there to help you out. Very happy from the gesture of those girls.

  • 5/5 Sagarika C. 2 months ago on Google New
    The nursing staff of the hospital is extremely helpful in regards to handling a newborn and being patient with the new mother too in explaining her the things. Special mention to nurses- Shalini and Mayuri for being extra caring and being there for us throughout the birthing journey till the discharge. Very skilled and knowledgeable in their fields.

  • 5/5 Pranali C. 3 months ago on Google New
    Amazing staff, very helpful. I saw the overall environment of the hospital when my cousin was in labor, and all of the staff there were just so positive, generous and supportive. Half of our stress was gone after seeing so much positivity. Highly highly recommended.

  • 1/5 Pankaj D. 2 months ago on Google New
    Their appointment scheduling system through app is truly amazing. Not only they have limited information on doctor's speciality but also they charge you a hefty amount at the time of booking appointment. Later it turns out that the doctor is a specialist in a different field who is keen to wrap up quickly as she has other commitments.


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