1/5 subhankar c. 1 year ago on Google
Overcharged
on
a
lot
of
medical
components
simply
because
I
was
covered
by
insurance.
The
cost
of
my
surgery
would
cost
between
45-60k.
However
I
was
charged
around
1lac
even
though
the
surgery
took
place
in
a
regular
multi
speciality
hospital,
not
even
high
end
hospitals.
A
lot
of
components
were
added
in
the
bill
that
wasn't
even
used.
Lack
of
coordination
between
the
Pristyn
Care
team
members.
Discharge
process
delayed
by
8
hours
as
the
team
didnot
respond
to
the
insurance
queries
in
time.
Nurses
at
the
hospital
were
not
at
all
following
instructions.
As
per
doctor's
instruction,
we
asked
the
nurse
the
change
the
dressing
in
the
morning
at
9am;
that
same
dressing
was
changed
during
discharge
at
10
pm.
Nurses
didnot
give
painkiller
as
they
said
that
the
discharge
process
is
undergoing
however
the
discharge
process
was
already
delayed.
The
representative
of
Pristyn
Care
was
outside
the
hospital
all
times.
When
we
asked
him
for
help,
he
blatantly
told
us
to
call
at
the
toll
free
number
of
Pristyn
care-
then
what's
the
point
of
having
a
representative
in
the
first
place.
We
r
satisfied
with
the
doctor
but
not
Pristyn
Care.
Next
time
I
will
think
twice
before
choosing
Pristyn
Care.