AIMS Hospital image

AIMS Hospital

Hospital Dental clinic General hospital Psychiatric hospital Specialized hospital Cancer treatment center Dialysis center

One of the Most Reviewed Hospitals in Dombivali


Address

M.I.D.C, Milap Nagar, Dombivli East, Dombivli, Maharashtra 421203, India

Website

aimshospital.co.in

Contact

+91 251 618 5000

Rating on Google Maps

3.80 (1.7K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (48) hospital (43) good (26) experience (23) Hospital (21) patient (20) treatment (19) AIMS (17) service (16) care (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 KUNDAN J. 4 months ago on Google • 25 reviews
    We had disspointing experience with this hospital. would like to specially mention billing staff member named Ms shweta salvi...who inspite of knowing the severity of the situation kept us waiting and the procedure got delayed. Very arrogant and inconsiderate lady. Hospital staff is expected to be polite and assuring ones who do not put patients in difficult situations. I request hospital management to change shweta salvi as she is destroying hospital image.I have also complaint against her in Echs.I hope hospital management will replace her with someone who is more Polite. Hospital is good ,all doctors are experienced only staff like shweta salvi spoiling the image of the hospital.
    6 people found this review helpful 👍

  • 5/5 jayshree k. 1 year ago on Google
    Gratitude and respect to all the doctors under whom my Uncle and maternal aunt had surgery. Thanks to every staff member for the lovely home-like treatment. Hospital provides very good services to patient as well as to relatives also. They treat as their family member to patient.
    7 people found this review helpful 👍

  • 4/5 Shashikant M. 7 months ago on Google • 48 reviews
    Multi-speciality hospital in Dombivli , has all the facilities from x-ray , sonography, ECG , stress test , MRI under one roof . Patients don’t have to go anywhere for any test . They also collect blood samples for basic tests , for specialised test they have other lab collaborations. Hospital is very neat and clean , crowded for OPD but still silent and one does not get feeling of hospital. Positive attitude staff , nurses and doctors.
    2 people found this review helpful 👍

  • 2/5 manjusha n. 4 months ago on Google • 8 reviews
    We had disspointing experience with this hospital. Completly money minded. Most of the staff is arrogant and do not guide properly..would like to specially mention billing staff member named Ms shweta salvi...who inspite of knowing the severity of the situation kept us waiting and the procedure got delayed. Very arrogant and inconsiderate lady. Hospital staff is expected to be polite and assuring ones who do not put patients in difficult situations. Would like to appreciate Jyoti sister in OT, dr pallavi maam ( anaesthetic) and Archana maam from insurance dept for kind behaviour, guidance and cooperation. There should be more like them. Would also like to thank dr biswa ( gastroenterologist) for giving clarity about the procedure.
    5 people found this review helpful 👍

  • 4/5 dilli b. 2 years ago on Google
    Hospital is very neat and clean, maintain good. But same time expenses also so high. Depending on people, please capable to pay hight prefer to go. Nurses co-opearative, Dr also more prefer unwanted Test, Expenses going very high.
    5 people found this review helpful 👍

  • 1/5 tamil m. 2 years ago on Google
    Very good doctor. Very bad administration. Especially at first floor. They says first come first serve. But they don’t give token on that basis. More than one time it happen. Whoever come late they give token first and whoever come early give token last. Very bad staff at counters. They don’t understand vale of other time.
    5 people found this review helpful 👍

  • 5/5 Shubham w. 1 year ago on Google
    My dad recently underwent radiotherapy treatment at this hospital, and I was thoroughly impressed by the care and expertise of the medical team. The treatment process was well-organized, and the staff was highly professional and attentive. They were always available to answer any questions or concerns that I had, and they provided me with detailed information about the treatment process, potential side effects, and what to expect during the treatment. The facilities at the hospital were top-notch, and the equipment used for the treatment was state-of-the-art. The medical team ensured that the patient was comfortable throughout the treatment and took all the necessary precautions to minimize any side effects. Overall, I would highly recommend this hospital for radiotherapy treatment. The medical team here is highly skilled and caring, and they go above and beyond to ensure that their patients receive the best possible care. Thank you for making my experience so positive
    5 people found this review helpful 👍

  • 1/5 Balkrishna M. 1 year ago on Google
    They are here to loot the relatives of patients and not for the treatment. Even without diagnosing or finding out the cause they are keen to admit the patient in ICU and ask hefty deposit amounts. There are much better hospitals and doctors in Dombivli who actually care for the patients and not in money minting business.
    5 people found this review helpful 👍

  • 5/5 Abbas J. 5 months ago on Google • 41 reviews
    As a foreign national seeking radiotherapy and chemotherapy treatment in India, I found AIMS Hospital to be very professional and clean, with polite staff and affordable prices for treatment options offered. The doctors, nurses and other staff all conduct themselves in a professional manner befitting the medical field. In addition, their equipment is very modern and up to date. Very impressed.
    2 people found this review helpful 👍

  • 1/5 Madhuri P. 2 years ago on Google
    Visited Dr. Sandeep Kadian, Dr. didn't listen our issue properly. As if he was on very hurry. The most important job of an Doctor is to listen to the patient and share his diagnosis and win the confidence of patient. We didn't find him knowledgeable
    4 people found this review helpful 👍

  • 4/5 Nawaz B. 8 months ago on Google
    My mom was admitted here, the treatment is best and the care they have shown towards my mom was top-notch. So if I rate, then out of 5 below will be my ratings Doctor: 5 stars Nurse: 5 stars Other things: 5 stars Cost: 2 stars It's a very costly hospital, you need to have insurance to cover yourself. But I'll say when it comes to treatment they are best.
    4 people found this review helpful 👍

  • 5/5 Neeta U. 2 years ago on Google
    Went for full body medical checkup.I had a fabulous experience here.Hospital was neat and clean.Hospital staff was super supportive and helpful. They would carry your file will guide in a very polite manner fir the next steps.doctor was also very good explained all things in detailed Would like to thank swati dhotee for guiding and being such a super staff. For once I did not felt lost. she was full time supportive and polite . Thank you so much mam
    4 people found this review helpful 👍

  • 5/5 Prathap N. 1 year ago on Google
    Today we went to AIMS hospital for a health checkup for my better half. My experience with duty staff and doctors are very much appreciable. The neatness and cleanliness are quite good. The staff at reception counter was very helpful. In total I would say a good hospital.
    4 people found this review helpful 👍

  • 4/5 MILIND P. 1 year ago on Google
    I went to take my third booster dose of covid vaccine. Staff was good and polite. Hospital was clean. I don't know much about the charges and the quality of doctors and treatment. From outside everything was appearing attractive.
    3 people found this review helpful 👍

  • 5/5 samit b. 2 years ago on Google
    Below are some observations and positives 1. Hospital is very clean and hygienic with all equipments newly setup 2. Special mention to Ms. SWATI who backed us up with all the processes of checkup Suggestion : Hospital to have a Canteen for visiting patients would be great Overall great experience.
    3 people found this review helpful 👍

  • 5/5 Shivanshu M. 2 years ago on Google
    One of the best Hospital to visit. There are gigantic team of educated Doctors (almost of every fields) & Staffs who treat patients well. Also there is availability of all the tests/scans. Cleanliness is everywhere. System is impressive with the priority of making patients wholesome.
    3 people found this review helpful 👍

  • 1/5 Sunil B. 9 months ago on Google
    I personally do not suggest to anyone to be admitted to this hospital. It is very unethical and has poor time management skills. The staff is not good. The basic "maintain silence" policy is not followed by their own staff. They will not value your time and give you a false commitment. Charges are very high. Not provided any estimation before the test. They do multiple tests unnecessarily in the name of standard procedure.
    3 people found this review helpful 👍

  • 5/5 Amar D. 2 months ago on Google • 33 reviews New
    Very well maintained and super fast services. Staff of very well trained and overall experience was just fabulous. Doctors are so amazing and well behaved that you feel like you are sitting with a friend.

  • 1/5 Rupesh K. 4 months ago on Google • 6 reviews
    I've experienced consistent frustration with AIMS Hospital Dombivali's reception and nursing staff over the past 8 months. Their communication is erratic, frequently altering appointment procedures without explanation. One day it's "take an appointment first," the next it's "first come, then take an appointment." It's like dealing with a constantly changing constitution, and attempts to clarify with the doctors only lead to more confusion. The lack of consistency and proper responses from the staff has made my visits incredibly challenging and unproductive.
    2 people found this review helpful 👍

  • 1/5 Anil S. 1 year ago on Google
    Third class hospital, don't admit your loved ones their, only money making strategy, medicine are reused & charge to your bill amount, 0% discount given medicines. billing department staff are trained for how increase the patient bills. They getting incentives for the same. Request everyone don't got their if u care your loved ones.
    2 people found this review helpful 👍

  • 5/5 K S. 9 months ago on Google
    I recently had the pleasure of visiting AIMS Diagnostic Centre Dombivili, for a comprehensive medical check-up for my mother and I must say that the experience exceeded all expectations. From the moment I walked through their doors, we were greeted with warmth and professionalism. The staff at AIMS Diagnostic Centre not only showcased their expertise but also demonstrated a genuine commitment to patient care. I am thrilled to share the exceptional experience and commend their outstanding service. The staff at AIMS Diagnostic Centre truly stood out for their exceptional service and dedication to providing top-notch service. Each member of the team, from the receptionists to the technicians and doctors, displayed a high level of professionalism, expertise, and compassion. They were attentive listeners, patiently addressing to the concerns and answering to all the questions. Their friendly demeanor and reassuring attitude helped alleviate any apprehension I had, making the entire process comfortable and stress-free. My experience at AIMS Diagnostic Centre was nothing short of excellent. The outstanding staff, efficient service, advanced facilities, and accurate reports all contributed to an exceptional visit. I highly recommend AIMS Diagnostic Centre to anyone in need of comprehensive diagnostic services. The expertise and care provided by their staff are truly remarkable, making AIMS Diagnostic Centre a trusted choice for all medical needs. Kudos to the entire team for their dedication and commitment to providing an exceptional healthcare experience. Special thanks to Swati Ma'am and Pragnya Ma'am for taking care of my mother throughout the process. Excellent job done.
    2 people found this review helpful 👍

  • 5/5 samiksha n. 2 years ago on Google
    One of the best hospital in Thane... My brother had met with a road accident. The recovery rate is phenomenal and most importantly the entire staff were supportive even in this covid time... Best care given to patient with proper sanitation.
    2 people found this review helpful 👍

  • 5/5 Santosh A. 1 year ago on Google
    Hospital is very clean and hygienic with all equipment newly setup Ms. Sharmila who backed us up with all the processes & navigate through all the checkup activity. Overall great experience. Suggestion : Need to improve on eye chekup service as part of health checkup package.
    2 people found this review helpful 👍

  • 1/5 jahnvi k. 5 months ago on Google
    I think this hospital management really needs to start thinking about what they are doing! The bells in the room don't work? And when you ask anyone anything their answer is it's not my outlook! Then whose outlook is it? But during payment their communication with each other is brilliant, but during problems there is no communication, i understand hospital is big and not everyone is answerable for things but then figure it out? How will patient or caretaker figure it out?? If you guys can't! The facility is good but I really wish people maintaining it would be . It would've been boon to people living in dombivli but no.. and that's sad!
    2 people found this review helpful 👍

  • 1/5 Twinkle D. 2 years ago on Google
    THE MOST pathetic hospital I have ever seen. No concern and sympathy towards the patient. If you want your loved ones to stay long better don't admit them here. Even though spending a huge amount of money there is no service from their end. They won't even admit a patient under any circumstances if you don't pay 50,000/- to them at the start. And because of their carelessness, I lost my Papa. AIMS HOSPITAL - YOU DON'T EVEN DESERVE A SINGLE STAR THOUGH. Useless.
    1 person found this review helpful 👍

  • 5/5 denis v. 2 years ago on Google
    We have taken 6 chemo in guidelines of Dr Rakesh Patil sir he is very Excellent and gave good treatment thank you very much sir God Bless you sir and Sini sister and Reshma sister who are working in Chemo ward are very excellent and they took proper care of my wife and both are very humble today was our last day of chemo both of them guided very good and gave good hospitality during the period God Bless Both of them Thank you very much it was good experience
    1 person found this review helpful 👍

  • 1/5 swastik s. 6 months ago on Google
    I've been visiting this hospital for over 1.5 years for my parents. Doctors are okay but their entire staff is pathetic, untrained and non-empathetic. Never ever I got any support from them. Always these guys have been pathetic. Systems are terrible, infact they don't have one. Everything is manual. My mother was admitted in ICU and I had terrible experience at each and every step. Doctors were okay and since this hospital is nearby my place thus I kept visiting for over a year and a half. But now I can't go through such pathetic people again and again. Would request people to only visit this hospital only incase there's no other option.
    1 person found this review helpful 👍

  • 1/5 Madhu M. 6 months ago on Google
    As I expected a basic level of professionalism, and respect when addressing my concerns. Sadly, my experience in the Bill Department Shweta lady very bad expectations. It is disheartening to see such a lack of knowledge cordinating accountability so big AIMS Hospital I believe it is imperative that steps be taken
    1 person found this review helpful 👍

  • 5/5 Siddhi D. 7 months ago on Google
    I recently had a company health checkup at AIMS Hospital, and I must say it was a remarkable experience. The staff at the hospital was exceptionally friendly and respectful, making me feel comfortable throughout the entire process.During my visit, I had the pleasure of meeting Dr. Neelam Mamnia, and her consultation was incredibly helpful. Her positive and caring approach not only reassured me but also put a smile on my face. Moreover, I was impressed by the overall co-operative environment among all staff members; they were always ready to assist and guide me.I am truly grateful to everyone at AIMS Hospital for providing such outstanding care and service.
    1 person found this review helpful 👍

  • 4/5 Shailesh S. 2 years ago on Google
    Good as far as vaccination process done.Only issue is that payment option online was not able,more system required to better the process
    1 person found this review helpful 👍

  • 2/5 Anil S. 1 year ago on Google
    Hospital space is good but junior staff are not skilled or can say trained . Admitted my baby doctor advised for medicine via IV needle , 3 times IV inserted baby hand leg but not tracked , Bleeding Started. Again called some senior Staff from ICU, They also failed to tracked , Then at last it done but swelling started and baby hand swelling triple time. It was whole procedure was too painful for 2 months baby . They charged 20k approx for one day but service not appropriate according to mentioned facilities. Really unhappy with nurses and junior doctors. Main doctor came next day evening. Regards
    1 person found this review helpful 👍

  • 5/5 Bhavana N. 1 year ago on Google
    Affordable and genuine services. The staff is polite and the work is very systematic. We weren’t kept waiting anywhere and were regularly informed about the patient. Nice hospital.
    1 person found this review helpful 👍

  • 5/5 Josh T. 1 year ago on Google
    Staff is very nice. And the atmosphere there is also very nice. The patient is treated like a member of the household by the staff there. The employee is very good they took very good care of my family members who were admitted there. Truly a good hospital
    1 person found this review helpful 👍

  • 4/5 Anora S. 1 year ago on Google
    A multi speciality hospital in Dombivlil East, having best treatment and caring for all health issues. Hear we get sufficient space and facilities for bystanders of patients admitted in ICU department.
    1 person found this review helpful 👍

  • 1/5 Navjot Singh R. 9 months ago on Google
    Everyone claims that Shruti Kotangle and Deepali Lodh are excellent doctors, but I later learned that they are both involved in taking money for aims. My wife had one blood spot while pregnant, yet they advised her to be admitted for emergency care; as a result, they created bills totaling around $29,000 for her one-day stay, which included both of her two-day bed expenses. Never ever assume that you can simply go in for a checkup, get treated, and come back. I verified that these services and treatments were not provided there, and I also discovered spoiled food in the patient launch, for which the dietician, Kavita, also expressed regret.
    1 person found this review helpful 👍

  • 1/5 Aarth S. 10 months ago on Google
    ⭐ Review: Unprofessional Staff Behaviour and Lack of Coordination ⭐ I recent experience with AIIMS Dombivali and wanted to share my feedback. While the medical care was already delayed and laid back treatment, I also encountered some issues with unprofessional staff behaviour and a lack of coordination. 😕 Unfortunately, there were instances of unprofessional conduct from a few staff members, starting the reception, that dampened my overall experience. It's crucial for hospitals to maintain professionalism to build trust with patients and their relatives. The hospital lacks both. 🚧 Moreover, I noticed a noticeable lack of coordination among different departments and staff members - reception, security, general staff. They all seems to have their own agenda and rules. This resulted in delays, scheduling conflicts, and confusion. Efficient coordination is essential for a seamless patient experience. 👩‍⚕️👨‍⚕️ I understand that running a hospital is challenging, and many staff members were dedicated and hardworking. However, addressing these concerns is crucial to ensure patient satisfaction and uphold the hospital's reputation.
    1 person found this review helpful 👍

  • 5/5 bijesh1182 11 months ago on Google
    Overall good experience, especially staff service/guidance was excellent..... Hospital premises are clean & neat. One small suggestion is to have a Food court / Canteen in the premises which helps the patients and for those who visit the hospital to have their refreshments, especially those who come for medical checkups as some of them are required to come again post breakfast to have their PP done.
    1 person found this review helpful 👍

  • 5/5 Tanya k. 6 months ago on Google
    I recently had a company health checkup at AIMS Hospital, and the experience was incredible . The staff at the hospital was exceptionally friendly and respectful, making me feel comfortable throughout the entire process and I must mention them Miss Swati and Mr Swapnil. Thank you for the service

  • 5/5 Rajeshri T. 11 months ago on Google
    Excellent staff, amazing cleanliness of the premise and medical examination was very well organised sequentially. Staff name Swati was well mannered. Excellent customer oriented person. She was very polite with every patient. Very very patiently handled everything. Hope to see replica of such staffs. Suggestion:- Canteen service/restaurant, should be available inside the hospital so that patient shouldnt have to go out for consumption of food/beverage, like tea, coffee etc. This suggestion is in reference to PP test and also in case of emergency.

  • 5/5 Fermin J. 2 years ago on Google
    Very good hospital with all kinds of opds. Very good doctors speciallt ent and ortho etc whom i had good experience. Nursing and support staff also very supportive and helpful.

  • 1/5 Mrunali C. 3 months ago on Google New
    It's bad experience for aims hospital,my husband hospitalize June moth and we deposited money in 10000 but not yet returne .it's 6 months to go he not refunde the amount 17000 yet. It's service is pathetic ,many time speak with tpa team n shweta .no revert any one.

  • 5/5 Pooja M. 1 year ago on Google
    The hospital is realy helpful and good with so many ways . My mom is on Dialysis last last 4 years in this hospital as what I have seen in this hospital all staffs are very sweet and soft behaviours. In between the Dialysis staff comes and ask for something, like having problems or feeling well , promptly they took action if something gone wrong. I am so happy and satisfied with AIMS dialysis services.

  • 5/5 Mayur P. 4 months ago on Google
    All staff good saport for propar tritment All dr are time to time good sjeshans and time to time routing chekup Amis hospital staff all time supoort. Petiaint recovery very fast for dr eforts. Thanx to AMIS hospital

  • 4/5 Venketesh I. 2 months ago on Google • 3 reviews New
    I appreciate the care and support received during my mother's cancer treatment at AIMS hospital. The dedicated staff and onco-medical team made a significant difference in her journey towards recovery. We thank them for their outstanding commitment to patient well-being.

  • 1/5 Neethu J. 1 month ago on Google • 3 reviews New
    Poor and Pathetic service. After confirming admission, we had to wait 3 hrs to get the room...room service was soo poor that we got our bedsheet changed after 1.5 days of admission ( after multiple followups)..Whenever we call nurse, they are in hurry to finish and go...My 7 year old son was admitted in this hospital and none of the nurses bothered to speak to him..They just do the routine work and go... Discharge was confirmed at 11am and the paper work just took 5 hrs to reach the billing department. AIMS is really in shortage of staffs. They have too much of departments for each small things but no proper communication within these department. Rating is only for the service provided by the hospital and not for the treatment.

  • 5/5 Skstyle16 6 months ago on Google
    Best hospitality and management. All nurses sister mama securities clearness staff guard attenders doctors are well and good behaviour with their skills, understanding habit, panctualities. Thanks for there service 🇮🇳🙏

  • 4/5 Monu T. 2 years ago on Google
    Excellent hospital. Very courteous staff. High level of cleanliness and hygiene. All Covid norms adhered strictly. Excellent panel of experienced specialists and doctors. Admin staff also very helpful. Highly recommended for senior citizens


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