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HomeTown image

HomeTown

Furniture store β€’ Mattress store β€’ Garden furniture store β€’ Kitchen furniture store β€’ Bedroom furniture store β€’ Office furniture store β€’ Interior designer β€’ Furniture accessories β€’ Furniture manufacturer

πŸ‘πŸ‘ We ordered this dining table with chairs. Though the delivery was delayed a lot, the installation went smoothly by Sundeep Burse. There was a some finishing issues with chairs which they have assured us to resolve in a day by sending a technician for the same. People often mention service, good, home, store, product, staff, work, furniture, visit, Home,


Address

Embassy 247, Lal Bahadur Shastri Marg, Chandan Nagar, Vikhroli West, Mumbai, Maharashtra 400083, India

Website

www.hometown.in

Contact

+91 80 6925 2525

Rating on Google Maps

4.50 (4.1K reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: service (22) good (19) home (14) store (13) product (13) staff (13) work (11) furniture (11) visit (10) Home (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ritesh k. 4 years ago on Google
    Should update that store is closed. In heavy rain and traffic we went upto gate and then security guard informed store is closed. No more information such as temporary closed or permanent closed etc.
    3 people found this review helpful πŸ‘

  • 5/5 aarti B. 1 year ago on Google
    We ordered this dining table with chairs. Though the delivery was delayed a lot, the installation went smoothly by Sundeep Burse. There was a some finishing issues with chairs which they have assured us to resolve in a day by sending a technician for the same.
    3 people found this review helpful πŸ‘

  • 1/5 Deepa B. 4 years ago on Google
    The store at LBS is closed until August 15 .. as informed by the security guard. Why don't you guys update the status on Google to make everyone aware before they plan a visit. Very disappointing.
    2 people found this review helpful πŸ‘

  • 1/5 Shweta K. 10 months ago on Google
    They delivered me a damaged bed with paint chipped off on the edges. It was a costly bed of 75k and when I complained about it they sent a person who painted white colour over a cream colour bed. I asked him to remove the white paint as it was looking off in the cream, then he used a green cloth with thinner and now there is green stains over the edge which won't come off even after trying everything. When I complained about it customer care agent started shouting at me and misbehaved. When I said that I will complain against him , he said he doesn't care. I don't recommend them
    2 people found this review helpful πŸ‘

  • 1/5 Sayana C. 1 year ago on Google
    Hello everyone... I would suggest never to buy anything from this so called Home Town... Everything seems only polish looks items with fake quantity without durability period. But yes by rate wise it is too much expensive but quality wise very poor. We had ordered a six chair dining table but when the guest who sat on one of the chair, it broke... Which was a shock.... It was an embarrassing moment... Very poor customer service when complaint is raised no response they will tell call here , and there. No replacement and refund services... if product is defect they will do patch up work.. and give the product...
    2 people found this review helpful πŸ‘

  • 5/5 Prasad M. 6 years ago on Google
    Exclusive shopping experience for homewares, interior designs, Kitchenware, home decor, furniture, credit EMI, Easy EMI available by Bajaj finance.
    2 people found this review helpful πŸ‘

  • 5/5 pooja m. 5 years ago on Google
    Do visit the store if some plan redo your home ,OR for your new home Interior..best collection,best service😊😊
    1 person found this review helpful πŸ‘

  • 1/5 Pubali M. 4 years ago on Google
    The most irresponsible and arrogant customer care executives, unscheduled and late delivery of product, no 48 hours of installations, ikea, home decor these are far vetter believe me. Hate Home town services Installation guy is like beggar asking for money, where they should not, when he asked me for rating i gave one star but again he rated 5 star by own,waste behavior of the person. Waste home town services
    1 person found this review helpful πŸ‘

  • 5/5 Thayanithi R. 1 year ago on Google
    Excellent place for furniture. Timely delivery and installation support. Surpri Surprised to notice with 2 hours delivery and installation done. Friendly store attendants. good collections. Excellent options in furniture. Surprise to know they got sofas with Left Hand Side and Right Hand Side model fulfilled our dream sofa. Store full of merchandise to choose.
    1 person found this review helpful πŸ‘

  • 5/5 Nancy V. 4 years ago on Google
    The newly renovated Home Town is a visual treat. So much to choose from..... it's mind boggling. Furniture, furnishings, appliances, gadgets, home decor, crockery, they have it all. The clothing section also has umpteen nu.ber of choices of apparels, shoes, bags, accessories.
    1 person found this review helpful πŸ‘

  • 3/5 Sourabh P. 5 years ago on Google
    Located on the 3rd floor of Centerone mall in Vashi. It is clubbed with Central retail store which is an apparel retail store. Staff is helpful. Limited options of furniture as compared to their other big store.
    1 person found this review helpful πŸ‘

  • 5/5 Ibrahim S. 1 year ago on Google
    Great products, greater service! The product range for all categories is too wide. This is always one of our 'go to' destinations when it comes to furniture / glassware / kitchenware and recreational elements. If you ever plan to visit, know that you'll end up spending over 2 hours just browsing through their product racks. As far as staff is concerned, they have what you call 'shopping companions' who will stay with you throughout your time here. Their presence won't be over-bearing nor scarce and so they'll pop closer when you need some help and then hover around as you browse. A special call-out for Bharat Gupta. Dude will ensure you make informed decisions and will work to get you extra discounts in innovative ways. Thank you HomeTown!
    1 person found this review helpful πŸ‘

  • 5/5 sejal m. 3 years ago on Google
    Best for men's shopping.. you wil get everything u need for men's wear from formals to ethnic wear to casual wear.. 2 floors dedicated to men's wear.. 365 days there r discount offer going over here.. good collection for female clothing too... Also you wil get good product ls for Home furnishings, bedsheet, wooden items, decorative items here.. overall one of Best place to buy clothes for males n females both
    1 person found this review helpful πŸ‘

  • 5/5 alok r. 1 year ago on Google
    Sandeep Burse ji from Hometown came before scheduled time and set up the cabinet in no time. Product looks good and fits good. Thanks Hometown

  • 4/5 Ankit k. 5 years ago on Google
    That was a good mall i visited brand factory here. Thosr who don't know Brand factory is for clothes only . clothes here are branded and with some discount that usually you don't get in every mall so according to my opinion visit at least one time . And the outside view is also good there is one fountain also that looks nice to me and there is enough space to seat outside . I personally like the wooden varnished bench .

  • 5/5 amit s. 4 years ago on Google
    Vinod sonavane :id no: 192530, aadesh id no. 469549 He came on time to fit our 3 door almira. We are highly satisfied with his work. Gr8 work

  • 5/5 Web2UI 4 years ago on Google
    Vinod Sonawane (id 192530) and Aadesh (is 469549) were the technicians who installed my wardrobe from HomeTown, they did a great job and very quickly.

  • 5/5 Santosh W. 4 years ago on Google
    Vinod sonavane id no 192530 The fitting has been done very nicely and great service. The technician knew his job perfectly.

  • 5/5 priya n. 4 years ago on Google
    Vinod sonavane I'd 192530 Good job the technician came and did the assembeling

  • 1/5 Vaisshali D. 6 months ago on Google
    We do not recommend Hometown for interiors. Quality is pathetic Scope of work they say and actually they recover is too much difference. Finishing is Bakwas as some road side labour they might have got Fake people Fake promises fake work Worstest experience

  • 1/5 Rutuja D. 6 months ago on Google
    Pathetic Service, Poorest quality and unprofessionalism. Material not as on paper. Unaccountability and poor carpentry work. Pathetic aesthetical understanding. Wastage of material, manpower and money. My humble request is don’t get your home interior done by them. While getting business they will give you fake promises and then these people will make your dream home turn into a disaster. I suggest go for interiors who are in their startup process.

  • 1/5 annu a. 9 months ago on Google
    Can't give below 1 star rating else I would have opted for that.. I bought a shoe rack and they took 8 days to deliver and they promised it will be assembled with 2 days but no one came and we are fed up of calling customer service they again and saying it will be done today but no one shows up.. I will not recommend anyone buy any furniture from hometown.

  • 5/5 Utpal 1 year ago on Google
    Ravindra and Anil Tak Both had come for the installation of Cabinet drawers. They were very professional and very quick in their work. Very good service.

  • 5/5 venkatesh g. 2 years ago on Google
    Installation done by Mr Ramzanali . Thankful for him with the help whome the entire setup has been done on same day of receiving the all 6 Goods . A big thank you Mr Ramzamali and team Home town and supporting staff transport

  • 5/5 Ashutosh S. 2 years ago on Google
    Nilesh is excellent person with great knowledge. He is well-behaved and nice person. He did his job with dedication. Thanks Nilesh

  • 5/5 keith l. 2 years ago on Google
    Vinod Sonavale 212400547. Shoe rack installation was done immediately after the delivery. Great service.

  • 5/5 shrinath n. 1 year ago on Google
    Technician vinod sonavne 212510191 good product with great quality . Good support and information shared by technician . Safe delivery with no damage. Overall satisfied

  • 5/5 B N. 1 year ago on Google
    Ravindra has done an excellent job by fitting study table. The job is very much satisfied to us

  • 5/5 Dharmaraj P. 5 years ago on Google
    Highly recommended! Found it to be a great place for buying home decor & furniture. Sales staff and store manager would help to get the right deals/ discounts. Don’t forget to ask for it if you are making any purchase. Delivery and assembling services are per promises.

  • 5/5 Rahul K. 5 years ago on Google
    Wonderful collection of products at great prices. Excellent staff to aid with the selection. Value for money!!!

  • 5/5 Anil Kumar C. 5 years ago on Google
    Pankaj at Bohemia Crystal couter of Home Town outlet at Vashi did a fantastic job of explaining various offerings of their product range. He patiently explained about lead free crystal glass having a spill free laser cut rim. What are their benefits and all. Kudos to their service!

  • 5/5 Tejas C. 4 years ago on Google
    (Translated by Google) Nice big (Original) Nice stor

  • 5/5 Amey N. 1 year ago on Google
    Atul Pande was a true professional in his work. He did a great job - 212517717

  • 4/5 Renuka G. 1 year ago on Google
    Vinod Sonavane 212517874 , fixed a shoe rack. Good technician and clean working. Recommended.

  • 5/5 Viraj D. 5 years ago on Google
    Very good material quality and the staff is co-operative

  • 5/5 Sudha R. 5 years ago on Google
    Very nice place. Good stuff to buy at reasonable price

  • 5/5 Ashvin P. 1 year ago on Google
    Mr Jamal Sheikh is very nice person with Soft skills in his work and perfection. I purchased Study table and he assemble perfectly. Like fitting

  • 5/5 Venkatesh N. 1 year ago on Google
    We bought home town Shoe rack which is of good quality. Received good service from their technician Mr. manish who did the installation. Strongly recommended.

  • 1/5 Ajit s. 4 years ago on Google
    Ordered a springfit mattress which was supposed to be delivered in 10-12 days. They didn't show up on the promised delivery date, when contacted hometown, they said the customer asked for future delivery which is completely false. They gave me the next promised delivery date, to which springfit called me and said on the same day that due to the product being damaged we cannot send it to you. And now, hometown person does not reply to my calls and messages. This is completely unprofessional & unethical. It's been 16 days now, payment has been made fully I'm advance and this is how they treat their customers.

  • 5/5 Suvarna C. 4 years ago on Google
    Good Store vikhroli Hometown

  • 5/5 Sharmistha R. 4 years ago on Google
    Suvarna (id 389150) helped us with the best prices, option in electronics. Overall great collection and gave us a wonderful shopping experience.

  • 5/5 Chandni S. 4 years ago on Google
    Good service provide by staff must visit to home town

  • 5/5 nilesh s. 3 years ago on Google
    Vinod Sonavane, ID# 192530 and Jamal. Great work by both the technicians. Update: We moved to a new location within Mumbai and wanted to get our wardrobe assembled. I was amazed at that fact that HomeTown did not take a single penny to get it assembled. The best part - I had to just drop an email and rest all was handled by the HomeTown. No follow up and no calls. Super stuff and true professional. The two workers who came were masked up and were wearing gloves. Did their job in 10mins. Perfect fitting and professionally executed.

  • 1/5 Ashna K. 3 years ago on Google
    Not so happy with the service very bad

  • 5/5 Manmeet K. 3 years ago on Google
    Very good & promt service by Manager Mr.Shrinivas. Even during these testing times, he and his team were fully supportive !!

  • 1/5 jay v. 3 years ago on Google
    No customer service. Call centre makes you wait for hours and gives false promises. No use of guarantee as impossible to lodge complaint

  • 5/5 Ani N. 4 years ago on Google
    Very knowledgeable and helpful staff. Gave good description of the product ... thanks suvarna Chaughale..

  • 4/5 ashay s. 4 years ago on Google
    Good service provided by Suvarna Chaugule 389150. Thanks!

  • 5/5 Anand G. 4 years ago on Google
    Excellent Services from Vinod Gupta & Chandni.. Very much satisfied with the service.. We will be visiting again for shop..to this place..

  • 5/5 Ritabrata S. 5 years ago on Google
    Great products at reasonable prices. Do visit.

  • 5/5 Mansi P. 4 years ago on Google
    Very nice experience Pooja help me nicely to select perfect sofa set for my home.

  • 5/5 yoma m. 4 years ago on Google
    Neha Gupta and Sudhir Salian were very helpful and knowledgeable. Excellent service by them

  • 5/5 Prasun C. 4 years ago on Google
    I had a very good experience visiting hometown showroom in Vikhroli. Mr Rohit Singh ( relationship executive) helped us a lot to select the products. Thanks

  • 5/5 Jotinder S. 4 years ago on Google
    Had a pleasant experience in my maiden visit to Home Town Vikhroli. Dharmendra Jaiswal sales executive was extremely knowledgeable n patiently explained all details to me. Helped me make a quick decision, I'm delighted with my purchase

  • 5/5 Pubg star S. 4 years ago on Google
    The best experience I have got from Home Town. It’s fabulous service. The showroom display module is awesome. Mr Rohan singh (Department manager)has given the best Service to us. Whenever I called, in recent days he always picked up my call and respond me with a very polite manner and smile Even during holidays, he provided service. The staff is too excellent. They know each product details and whatever I asked questions they have given the whole explanation. The last but not the least is billing counter. Prathamesh from billing counter and a manager Rohan Singh has given lots of time for clubbing the offer discount and trying to give us gold coin.

  • 1/5 Tejas M. 4 years ago on Google
    Closed for renovation

  • 5/5 Ankur B. 4 years ago on Google
    Have Bought Meyer Brand Cookware Products. They have good range of products available within. Staff is very helpful informative. All Household requirements can be fulffilled at store.

  • 5/5 Abdul R. 4 years ago on Google
    Goood staff service

  • 5/5 Vikrant M. 4 years ago on Google
    Nice staff for help and service

  • 5/5 Imran S. 4 years ago on Google
    Good...

  • 5/5 Alok S. 4 years ago on Google
    Helpful and well informed staff. Helped me choose the perfect gift for friends. The store manager Vinod does a splendid job keeping hometown at its best.

  • 5/5 Kantilal G. 4 years ago on Google
    Very helpful

  • 5/5 Arvind Y. 4 years ago on Google
    Awesome,nice store

  • 4/5 TEAM CAPTAIN Y. 4 years ago on Google
    It is good but not a lot of options for terrariums

  • 5/5 Shrirang M. 4 years ago on Google
    Great furniture. Good services

  • 5/5 Sarita B. 4 years ago on Google
    When I moved into a new unfurnished rental in October I searched for quality furniture to do up my home. I just could not find choice of coordinated furniture anywhere else but in Home Town. Mr Dhirendra Tiwari was the salesperson who attended us. His patience and quiet nature ensured we made the right choices. Today, if I have to go to HomeTown I first check if Mr Tiwari is there and then only plan my visit. The furniture especially coordinated bedroom sets are top notch. There is everything for every budget. My only grouse is with the billing process, which is damn slow and the whole mechanism of delivery-assembly, which can range anything from a week to 15 days. If you visit Home Town Vikhroli do ask for Mr Dhirendra Tiwari!

  • 5/5 Adish R. 4 years ago on Google
    Good staff , with wide range of products , good display with service , could improve the process for billing , takes a bit of time. Overall good experience.

  • 5/5 Alpa G. 4 years ago on Google
    The store experience was excellent...Staff was very cooperative Spl thanks to be mentioned of Rohan, Shradha and Grisha who helped us to gets the product sorted and meet the product timelines...

  • 5/5 Mohtashim K. 4 years ago on Google
    m visit at matunga home town sahi verry helpful staff

  • 1/5 Vishal R. 4 years ago on Google
    Place is closed since long time.. Updated as of aug 17th...no intimation.. Update this google. Caused lot of inconvenience to me and lot of other visitors.

  • 4/5 Prasad N. 5 years ago on Google
    I visited HomeTown 247 business park for a car wash service which is there in the basement car parking of this facility. The guy named Guddu does the job very nicely n thoroughly.. car washing n cleaning is done professionally..


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