3/5 Nikhil M. 1 year ago on Google
I
recently
visited
Pizza
Express
and
had
the
opportunity
to
try
out
four
different
pizzas,
including
the
Soho
pizza,
Tandoori
chicken
pizza,
Chicken
coriander
pesto
pizza,
and
Paneer
coriander
pesto
pizza.
While
I
enjoyed
three
out
of
the
four
pizzas,
unfortunately,
the
Soho
pizza
did
not
meet
my
expectations.
Aside
from
the
pizza,
we
also
ordered
two
pasta
dishes
β
one
with
white
sauce
and
the
other
with
red
sauce.
However,
both
were
missing
salt,
and
despite
our
request
for
salt,
it
was
not
provided
until
the
end
of
our
meal.
Additionally,
the
service
was
extremely
slow,
which
was
disappointing.
To
make
matters
worse,
when
we
ordered
drinks,
we
were
informed
after
30
minutes
that
the
drink
we
wanted
was
not
available.
We
ended
up
settling
for
lemon
iced
tea
instead
of
the
peach
iced
tea
we
had
requested.
Furthermore,
we
were
charged
a
12%
service
tax,
which
was
unacceptable
given
the
poor
service
we
experienced.
Overall,
while
I
appreciated
the
quality
of
the
pizzas,
I
was
disappointed
with
the
slow
service,
missing
salt
in
the
pasta
dishes,
and
the
incorrect
drink
order.
Hopefully,
Pizza
Express
will
work
on
improving
its
service
to
provide
a
better
dining
experience
for
its
customers.
Summary
:
Ambience
-
4/5
Food
-
4/5
Service
-
3/5
(too
slow)
Cost
-
1000/-
for
2